Aire Serv of the Central Shenandoah Valley

I needed the hose to my clothes dryer vent clean out. Did a great job.

Did great job

I highly value communication regarding my home repair. Adam and Mason kept me informed in each step of the repair process.

Adam and Mason preformed a cleaning of my dryer ducts inside and outside of my home. They were professional and efficient. The dryer ducts from my dryer and outside my home were throughly cleaned. I am very pleased with their work and would recommend them to anyone needing this type of service.

Adam and Kyle were fast and efficient at repairing our incorrectly installed a/c system and kept us in the loop on any issues before and during. They made suggestions for service plans without being pushy or putting on a big sales pitch. Everything they did was with skill and integrity, which goes a long way to a consumer who has been completely ripped off by previous contractors!

Great job and happy with the job done

Our dryer vent needed cleaning and the tech took care of us and also offered options for duct cleaning. Very informative!

Everyone has been very professional and respectful of my home. They understood my needs and completed the project quickly and thoroughly.

They are very professional. The gave all the information that we need to determine what the the problem and how to fix it.

Nothing

They came out with short notice to diagnose our problem and were methodical and professional. We discovered our system should be replaced and someone came that evening to give us options and an estimate. Long story short, we were very impressed with their company and arranged to have a new system Installed 2 days later! We are really impressed and very happy with the way things were handled and confident we now have a great system that will do its job well, and they are ready to assist if it doesn't! We are definitely satisfied customers.

Very knowledgeable, very professional.

Great customer service

Very professional, polite. The customer service on the phone was exceptional!

Very courteous technicians, worked efficiently

Overall I donâ t recommend this place to anyone because they initial fee to come out and diagnose the issue without fixing the issue the extremely higher than most of the other competitors in the areas. Plus fixing the actual issue cost is beyond most people reach!

Air Serv was the finest contractor that we have ever used. No stress, no worries about the service personnel or the Technicians. Very courteous personnel at all levels of the Company. Any questions we had were answered thoroughly and efficiently by Ken Q, our representative. On these hot and miserable humid days we (my family) send a whole heartly "Thank You" to Air Serv for everything that have done!!

The did a very good job. However, they never wore face mask for COVID, which violated their advertized company policy. I brought this to their mgmt and they promptly reiterate their policy to their staff. Nonetheless, they failed to protect my family health.

Superior experience from the Service Representative (Ken Q) on down to the Installations Technicians. Ken spent time looking at the A/C unit. We reviewed and he explained in detail why we had to modify the configuration of the unit, what the unit required to replace, costing, and when it could be completed. When Ken left we had a thorough and complete understanding of what our unit required to keep my family cool on these hot summer days. We received follow up calls asking if we had any questions with our price quote, if questions about the Company, technicians, warranty and the type of unit. No pressure to make a decision on repair /purchasing the unit from their Company. Very professional. Prior to the Air Serv installers/technicians showing up the Company called as well as sent an email to detailing the time and who the Company would be sending out to replace our unit. "Please note that the Technicians are vetted with background checks, and a picture of our Technician which is important to any homeowner." The Technicians were prompt on time, neat, very courteous, considerate of my home (no dirt on the floors/carpet). They did a outstanding job in replacing both the inside and outside HVAC units, modifications to the duct work, replacing the thermostat and cleaning up after the project was completed. The Company supported our installation of the unit expertly and efficiently I wish that ALL home repair services was this smooth and seamless. Highly recommended!! Ron C.

Very good service but a little pricy.

Responded fast to my need, got the jobs done in a timely fashion, workers were very polite.

Maddie was informative, professional, on time, respectful, and congenial during our tune-up today.

High quality work! From the initial visit and estimate to job completion. Explained exactly what the problem was and what they would do to fix it. Very courteous technicians...even sent a hand written "thank you" note several days after the job was done...who does that? I liked them so much, I signed up for their Maintenance Plan.

The entire Aire Serv Team in Front Royal, starting with Aaron and Brandon, were excellent, courteous, very knowledgeable and provided very good value. Not only did they know their products very well, the quality of their installation is outstanding. They also took the time to make sure I fully understood how all worked. To any homeowner I would recommend them for any HVAC project that you are contemplating or for addressing any problems that you may encounter.

The service is quick and professional