Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Hardwood Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Services we offer

Residential & commercial cleaning includes carpet, tile & grout, furniture & leather, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 26-58 of 58 reviews

Carol H.
07/2017
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: Carpet cleaning. I had them do my upstairs carpeting, my bedroom, foyer, stairs, and everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Marguerite D.
12/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane S.
09/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha C.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned 2 sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Joel S.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

05/2006
5.0
carpet cleaners
  + -1 more
These guys definitely knew what they were doing and they got the stains out of my carpet for me. They used the right equipment because our carpet dried very quickly when they were done. They were very friendly guys to work with.
Description of Work: They cleaned the carpet in my living room, dining room and my hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dennis H.
05/2006
5.0
carpet cleaners
  + -1 more
They did a great job on our carpets. They were able to get all of the spots out of our carpet and made sure that they did the carpet cleaning right. They didn't leave our carpet overly wet either. We have used them for a while now and they have always done a good job for us.
Description of Work: Stanley Steemer cleaned the carpet in our living room, dining room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DENNIS W.
05/2006
5.0
carpet cleaners
  + -1 more
I have been using Stanley Steemer for years. All of the technicians that have been sent have done a great job with my carpets. This last time was no exception. He was polite and did an extremely thorough job. These carpets were filthy, with deep ground in dirt. All of it was gone after he finished. It looked like they had installed brand new carpeting. I will have to call them back very soon.
Description of Work: Stanley Steemer cleaned the carpets in six rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

05/2006
5.0
carpet cleaners
  + -1 more
I always used Stanley's and we always asked for Burnley; he was our go to guy there. He moved all of the furniture for me and replaced it when he was finished. He used protective covers before he put everything back in place. The stairs counted as the third room and I had them scotch guard everything last time also. Everything was dry that same evening and looked like new again.
Description of Work: They shampooed and scotch guarded our den, our room above the garage, and the stairs going up to there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

CYRUS A.
05/2006
5.0
carpet cleaners
  + -1 more
All I can say is that this has got to be the friendliest people out there. They were so very nice and I was very appreciative of that. Most people like to take advantage of the elderly, but, not in this case. They were very honest and well worth the pricing. All of my carpets look good and free from stains. I like the fact that if you do encounter staining after they are finished, they will come back and remove the stain with no extra cost. That is not the case with me because they got the stains out and I never had to call them back. I am very pleased with the entire outcome and would definitely call them again in the future.
Description of Work: Stanley Steemer cleaned 5 carpets in my home. Included in the 5 rooms was also a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

05/2006
1.0
carpet cleaners
  + -1 more
I was not happy with them at all. They left my carpet soaking wet after they were done. It was so soaked we had to get new carpet because it was still wet six months later. When we pulled it up we had mold growing underneath the carpet. They obviously just didn t clean the carpets properly.
Description of Work: They cleaned the carpet in my dining room, front room, and in three bedrooms.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$200

LOYD J.
05/2006
5.0
carpet cleaners
  + -1 more
I have used Stanley Steemer before and as usual, they did a good job. The high traffic areas were done real good and I have never had any problems with them. The carpets dried fast and looked good when they were done. They were very polite and friendly people.
Description of Work: They cleaned 4 rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUZANNE S.
05/2006
5.0
carpet cleaners
  + -1 more
We only had our den done because it needed the most attention. We used Stanley because they are known for their great work. We have extra use of the den so it really needs the most cleaning and they take care of that.
Description of Work: They cleaned my carpet in our 11x17 foot den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

PETER M.
05/2006
5.0
carpet cleaners
  + -1 more
The job they did for us on our carpets was very good and they took their time going over the high traffic areas. They got all of the stains out and we were very satisfied with the quality of work that they did for us. We had coupons for the job so that saved us a few dollars on the cleaning.
Description of Work: I had them clean the carpets in our living room, dining room, den and 2 of our bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

05/2006
5.0
carpet cleaners
  + -1 more
I have used these guys several times and I have never had anything to complain about with them. They went over all the high traffic areas good and they got all the stains out of my carpet. They did a fantastic job and the carpets dried quickly.
Description of Work: They cleaned the carpets in my kitchen, dining room, living room and hallway and in 2 of our bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

05/2006
5.0
carpet cleaners
  + -1 more
I have been pleased with the service I have received from Stanley s company for the past ten years. They always show up on time and always do a remarkable job every visit. They are thoughtful and careful when moving my furniture and that is a good quality I admire in them. As long as they produce the same quality and thoughtfulness, I will continue my services hopefully for another ten years.
Description of Work: Stanley Steamer cleans my den, one bedroom, one bathroom and the hallway in my house every six months or so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

05/2006
5.0
upholstery cleaning
  + -1 more
I was very happy with the job they did for us. They got our old couch looking brand new again. Their prices were reasonable and we actually got a special deal because we had a coupon for their services.
Description of Work: They steam cleaned our couch for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

05/2006
5.0
carpet cleaners
  + -1 more
I've used several different carpet cleaning services and they were the best I have ever used. They didn't leave any real wetness in the carpet. They showed up when they said they would. I say they are the best, they're very good at getting up bad spots.
Description of Work: They cleaned the carpet in my living room, hallway, family room and one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

05/2006
5.0
carpet cleaners
  + -1 more
They were good at what they did, but I felt they were not detail oriented. The carpets dried fast and the high traffic areas looked good. They were always friendly and polite. I felt it was a bit over priced, but I would use them again.
Description of Work: They cleaned 4 rooms of carpet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

05/2006
4.0
carpet cleaners
  + -1 more
These guys did a good job for me and were fairly nice. They got most of the stains out of our carpet, but I thought there was room for improvement. That was why I gave them "B's". I felt their price might have been a little high also.
Description of Work: They cleaned our living room, dining room, the hallway and a couple of bedrooms for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

A S.
05/2006
2.0
carpet cleaners
  + -1 more
I was completely dissatisfied with their service. They wouldn t move anything to clean underneath it and they were finished in 20 minutes, for four rooms of cleaning. The carpets didn t look clean when they were done either.
Description of Work: They cleaned 4 rooms of carpet for me. It was 2 bedrooms, the living room and dining room.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$100

BARBARA J.
05/2006
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a great job on my carpets. They did not have to move much furniture. I moved all the big stuff upon their arrival. I feel they were very punctual. We had a scheduled appointment and they were here not a second to late. The carpets look wonderful and I can honestly say that I would hire them again. I am pleased with everything and have referred them to a few friends.
Description of Work: Stanley Steemer scrubbed the carpets in three rooms. They also scrubbed the stairs, which consisted of 15 steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

05/2006
5.0
carpet cleaners
  + -1 more
They did a terrific job on our carpets even though I had to move my furniture. They did give me the option for them to move my furniture or for me to do it. They did a nice job of taking out my stains and the chemical that they used was chemical friendly. I was completely satisfied with the work that they did.
Description of Work: They cleaned carpet in my living room, dining room, and playroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

05/2006
4.0
carpet cleaners
  + -1 more
All in all they did a pretty good job on our carpets however the carpet was a little tuff when it dried and we had to run the vacuum across them. They didn't leave any stains or blemishes after they cleaned them. The hallway was a mess before they started and it looked good after they were done. I plan to have them come out again soon, so that says a lot in itself about how I feel about them.
Description of Work: They cleaned our carpets in three bedrooms, hallway, and our stairway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

05/2006
4.0
carpet cleaners
  + -1 more
I was very impressed on their explanation, when we called them about their service and asked them why we should choose them to clean our carpets. This showed when they were at our home. For example, one of the workers said that we should use scotch guard on it. We asked if he would use it on his own carpet, which the guy said no because his was too old. I thought that was very honest of him and I liked that. They also told us in the beginning of the job that some of the spots would probably not come out. They did all of our rooms for a great price and we will always go back to them.
Description of Work: They cleaned 1300 square feet of our home, which included the living room, 3 bedrooms, kitchen, 2 bathrooms and a hallway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135
    • 1
    • 2(current)
    • 3

Contact information

1225 W Pembroke Ave, Hampton, VA 23661

www.stanleysteemer.com/Home.aspx?landid=angieslist

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Flooring Sales and Installation,
Dry Cleaning,
Drapery Cleaning

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.
Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Residential & commercial cleaning includes carpet, tile & grout, furniture & leather, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

Contact information

1225 W Pembroke Ave, Hampton, VA 23661

www.stanleysteemer.com/Home.aspx?landid=angieslist