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Atlantic Plumbing, Heating & Air Conditioning Inc

4.7(
107
)

Heating and Air Conditioning, Plumbing, Drain Cleaning,

... +18 more

About us

Welcome to Atlantic Plumbing, Heating & Air Conditioning of Hampton, Virginia. Our company has provided home comfort to Hampton, Newport News, Poquoson and Yorktown for nearly 50 years! Our unwavering commitment to delivering reliable, honest, and friendly service, and ultimately, customer satisfaction, are the values that have led to our success. We have solutions for everything from leaking pipes to slow or clogged drains, as well as maintaining the comfort, efficiency, and safety of heating and cooling systems–ultimately delivering peace of mind for you, your family and home. We also provide free replacement estimates on Water, Sewer and Gas lines, Tankless or Tank-Style Water Heaters, Gas Boilers and Furnaces, as well as AC and Heat Pump Systems. Atlantic is a second-generation, family-owned company. Tom Hartman built Atlantic from the ground-up over the last 50 years. His founding principles of reliable craftsmanship with trustworthy and friendly service remain fundamental to current owner Jordan Hartman and the dedicated Atlantic employees today. We look forward to serving you. Connect with us today!

Business highlights

47 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

FULL RESIDENTIAL PLUMBING, HEATING & AC. Plumbing: Gas, Water and Sewer Lines, Tankless Water Heaters, Tank Style Water Heaters, Toilets, Bidets and Bidet Seats, Bathroom/Kitchen/Hose Faucets, Supply and Drain Lines, Water Lines, Garbage Disposals and Water Leak Checks/Repairs. Heating/AC: Service, Repair and Maintenance on all Makes and Models of Heat Pumps, Gas Furnaces, Gas Package Units, High Efficiency Furnaces, Heat Pump Package Units, Gas and Electric Boiler Systems, Complete System Energy Conversions - Oil to Gas/Electric. Generator Sales and Installation.

Services we don't offer

Well water systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes

Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.7107 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
3%
2
5%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 76-100 of 107 reviews
Michael H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Thank you for reviewing your experience with our technician, Shawn. We are honored you're a member of our Discount Club Maintenance Program and choose us to maintain your heating and cooling systems. Thank you again, Tom Hartman Owner & Operator
Donald E.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Dennis F.
12/2016
5.0
plumbing
  + -1 more
As expected
Description of Work: Leak repair
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Thank you for the reviewing your experience with our plumbers Jason and JR and hiring us to repair your shower drain and strainer. If you need any heating or ac service, we can help with that too. Thanks again, Tom Hartman President, Atlantic Plumbing, Heating & Air Conditioning, Inc.
Suzanne A.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Michele S.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Thank you for reviewing the toilet repair by Dave W. or "Big Dave". We are glad we could also repair your air conditioner [Member Information Removed] few weeks earlier. If you have any future home comfort problems, please give us [Member Information Removed] call. Thank you, Tom Hartman President, Atlantic Plumbing, Heating & Air Conditioning
Donald E.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Richard C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: On time arrival. Great service. Reasonable prices.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Mr. [Member Name Removed], Thank you for reviewing your heating system tune-up with Jeff from last month. We would also like to thank you for being a loyal customer through the years. Please call if there is something we can assist you with. Thank you, Tom Hartman President, Atlantic Plumbing, Heating & Air Conditioning, Inc. 757-838-1036
Melissa C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Atlantic plumbing cleared a clogged sewage line for me. I have a busy schedule and they were able to come to my house, working around my schedule- I couldn't have gotten better customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Ms. [Member Name Removed], Thank you for reviewing your experience with our plumber, Jason. We are very happy we could provide prompt and professional service at a time most convenient for you. Thank you, Tom Hartman President Atlantic Plumbing, Heating & AC
Tisha F.
12/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Atlantic Plumbing replaced pipes in my slab foundation. I thought it was going to take all day and to my surprise they were finished within an hour. The pipe replaced, concrete slab redone, hot water heater reinstalled and appliance returned to its original position all within an hour. I was very pleased. They also gave me advise about replacing my other old pipes. I will definitely use them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Ms. [Member Name Removed], Thank you so much for taking the time to review your experience with our Plumber, Loic. We are very pleased Loic repaired the leak and restored the slab to proper condition quickly for you. If you notice any water around the water heater, please do not hesitate to call us as soon as possible.
Linsey C.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repair ac
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$300
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Ms. {Member's name removed}, We have tried to reach you to discuss this review. Our records show the last time we were at your location was 7/6/15. Please contact us at your convenience so we can take care of any questions or concerns you may have. Thank you, Tom Hartman President Atlantic Plumbing, Heating & Air Conditioning, Inc. 757-838-1036
Tom C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Seasonal boiler checks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Mr. [Member name removed], Thank you so much for taking the time to review our service! We would also like to thank you for being a loyal Discount Club Member. Until we see you again in the Spring, Stay Warm! Don't hesitate to call with any questions or concerns 757-838-1036.
KEN H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They maintain my HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Mr. [Member name removed], We hope you are enjoying the comfort of your new High Efficiency AC unit! We will see you soon to service your heating system for the winter. Thank you again for choosing Atlantic!
Pierce C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced all bathroom faucet washers and the shower mixing valves as needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frederick T.
09/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 1.5 weeks after Atlantic changed hot water heater, I observed flooding in drip pan under H/W heater. Water was coming from air handler/AC above H/w heater. Had Air Conditioning man come in who showed me where plumbing guys had moved the drain hose from under air handler (drains water taken out of air by the AC) and replaced it on the wrong drain hole. I was unable to go anywhere for more than 8 hrs during this time for fear of this flooding causing damage to condo below. Thank you to AC guy who diagnosed this problem and reconnected the drain line to the correct outlet ... no problems since. Don't plan on using Atlantic again and can't recommend them.
Rating CategoryRating out of 5
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
[Member Name Removed], We are sorry about the inconvenience you experienced with the ac after we installed the water heater in March. Please give my manager a direct call at 757-876-5072 so we can make this right for you.
Julie S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Ms. [Member name removed], We hope you are enjoying your renovated bathroom with the new faucet and toilet. Thank you so much for being a loyal customer for 15 years. We look forward to seeing you soon to perform seasonal maintenance on your heating system. Thank you, Tom Hartman President Atlantic Plumbing, Heating & Air Conditioning, Inc. 757-838-1036
Michele S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Ms. [Member name removed], Thank you for choosing Atlantic for your Plumbing and AC service! We can't thank you enough for taking the time for this review. If you have any questions regarding your home plumbing or central air, don't hesitate to give us a call.
john S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Could not ask for a better job.
Description of Work: Installed a whole house heat pump after removing the old heat pump. Two workers, Dan and Richey, spent most of the day on the project. They really did good work and cleaned the work site when they were finished.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Mr. [Member name removed], Thank you for letting us know about your experience with Dan and Rich regarding the installation of your heat pump package unit. Just a reminder, your install comes with a free year service agreement. We will contact you in a few months to check your unit before the cold weather sets in. If you find you have questions or advice on your home systems, please don't hesitate to call our office at 757-838-1036.
bobby R.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
Mr, Thank you for your loyalty throughout the years. According to our records, we have been providing service on your central air and plumbing systems in the home since 1995. We hope you enjoy your new kitchen faucet!
June S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They check our A/C unit.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
[Member Name Removed] I am glad we've been able to keep your Heat and AC system in top shape since you hired us 5 years ago. I would also like to thank you for being a loyal "Discount Club" Service Agreement customer! Please do not hesitate to contact us if you have any concerns with your central air system or any home plumbing. We wish you a safe and cool summer and look forward to seeing you in the Fall to check your Heating system.
Carlton L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
[Member name removed], Thank you for rating your recent call with our Heat&AC technician. We are glad you gave us a call about your faulty heating system and that we could restore it to proper operation. Please do not hesitate to contact us if you have any other questions or concerns regarding your home comfort system.
james L.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced water main from meeter to house. Installed 2 water hose sites. Installed water shut off valve under house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
[Member name removed], Thank you for choosing us for your water main replacement and taking the time to review your experience with us. The lead plumbing technician, Loic was extremely satisfied with the outcome of your copper main replacement and wanted to remind you of the 10 Year Parts & Labor Warranty that comes with it. Again, thank you for grading your experience with us. Please don't hesitate to call with any questions or concerns.
susie C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Ran a new pipe from houseto sewer line
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Atlantic Plumbing, Heating & Air Conditioning Inc
[Member Information Removed], Thank you for taking the time to grade your experience with us. Receiving feedback from our customers allows us to improve our service each and every day. Above, you mentioned we "Ran a new pipe from house to sewer line". We actually replaced your water line with copper piping line. Dave was the lead technician on this job and thought the team executed the job with the high quality workmanship we demand on every call. Again, thank you for taking the time to review your experience and we hope you reach out to us with any Plumbing, Heating or Air Conditioning questions or concerns.
Jeffrey M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleared a drain
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Wanda Q.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went well.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Gary C.
06/2014
5.0
water heater repair
  + -1 more
N/A
Description of Work: Special Ordered replacement Gas Water Heater. Replaced water heater in garage, replaced stand and vents. Technicians were very professional, explained options, and performed work. Cost seemed high, but will use again and recommend to others.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,680

Contact information

609 Copeland Dr, Hampton, VA 23661

http://atlanticphac.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
2705186758
Trade License Locale
Virginia
Trade License Authority
Department of Professional and Occupational Regulations
Trade License Expiration
03/31/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Water Heaters,
Air Duct Cleaning,
Outdoor Kitchens,
Heating Oil,
Generator,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation

FAQ

Atlantic Plumbing, Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Atlantic Plumbing, Heating & Air Conditioning Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Atlantic Plumbing, Heating & Air Conditioning Inc offers free project estimates.
No, Atlantic Plumbing, Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Atlantic Plumbing, Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Atlantic Plumbing, Heating & Air Conditioning Inc offers emergency services.
Yes, Atlantic Plumbing, Heating & Air Conditioning Inc offers warranties.
Atlantic Plumbing, Heating & Air Conditioning Inc offers the following services: FULL RESIDENTIAL PLUMBING, HEATING & AC. Plumbing: Gas, Water and Sewer Lines, Tankless Water Heaters, Tank Style Water Heaters, Toilets, Bidets and Bidet Seats, Bathroom/Kitchen/Hose Faucets, Supply and Drain Lines, Water Lines, Garbage Disposals and Water Leak Checks/Repairs. Heating/AC: Service, Repair and Maintenance on all Makes and Models of Heat Pumps, Gas Furnaces, Gas Package Units, High Efficiency Furnaces, Heat Pump Package Units, Gas and Electric Boiler Systems, Complete System Energy Conversions - Oil to Gas/Electric. Generator Sales and Installation.
Well water systems

Contact information

609 Copeland Dr, Hampton, VA 23661

http://atlanticphac.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM