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R J Tilley Plumbing & Heating Inc

Plumbing, Kitchen and Bath Remodeling, Drain Cleaning,

About us

Plumbing Service and Kitchen and Bath Remodeling

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Service, Water heaters, complete kitchen and bathroom remodeling,

Services we don't offer

Air conditioning HVAC

Amenities

Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7185 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
5%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-185 of 185 reviews

Elizabeth G.
07/2012
1.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The grades say it all.
Description of Work: The grades says it all.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$100

Response from R J Tilley Plumbing & Heating Inc
Unfortunately the grades do not say it all. We do not show any work done last year at the address you have given. We do show a plumbing inspection done at a different address for this name however it has nothing to do with drain cleaning. There is no way to answer a problem with no information. In the event you are reporting the correct company we are unable to respond to your concerns except to say we are sorry you are unhappy.

Heather V.
02/2012
5.0
plumbing
  + -1 more
see above
Description of Work: RJ Tilley didn't do too much work - but they were very professional, they were able to come out in a pinch and they fixed the problems we had (leak through ceiling and toilet). They took a look at a water heater problem and gave us some honest consultation on whether or not we should replace. Even though our water heater was very old (past its life expectancy even), the plumber said that we could still get another some more use out of it. I never got the feeling they were just trying to make a sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from R J Tilley Plumbing & Heating Inc
Thank you for your comments. We appreciate you and your feedback. Thank you for giving us the opportunity to serve you.

Wythe W.
08/2011
5.0
plumbing, drain cleaning
  + 0 more
went well....
Description of Work: repair/replaced bathroom sink valve stem and spring.....stopped leak.......

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

elizabeth B.
08/2010
5.0
plumbing, drain cleaning
  + 0 more
He cleaned them out. good job.
Description of Work: Stopped up pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Phyllis T.
08/2010
5.0
plumbing
  + -1 more
See above
Description of Work: A stain became visible on a ceiling and there was a leak in a bathroom pipe. We called the service provider that evening and left a message. They called back promptly and set an appointment in a 2hr window. Leroy called when he was on the way. He performed some tests and diagnosed the problem. He did the repair,but was not satisfied with the new fitting, and had to remove it and deal with the underlying problem. I believe he had the experience to recognize this and he showed us how the leak occured. The person who called and took our request asked several questions and I believe this enabled him to send the right person for the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Bruce B.
06/2010
5.0
plumbing
  + -1 more
Great job.
Description of Work: Installed our dishwasher. The connector on the waterline was replaced and all the connections were reattached and checked for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

mary W.
05/2010
4.0
plumbing, drain cleaning
  + 0 more
Good service, I would use again
Description of Work: Replaced toilet. Tried to unclog drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael B.
06/2009
5.0
plumbing, water heater repair
  + 0 more
Would use again. Great job.
Description of Work: Natural Gas Water heater 30 Gallon needed replacement. It was 15 years old and the Main controller was going bad. Considering the age we decided to go ahead and replace the whole unit. Called company at 8am and they had a guy on site within 3 hours and the new tank heating water within the hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$844

amy B.
01/2009
5.0
plumbing
  + -1 more
See above.
Description of Work: They came out to do plumbing work for me. They've done a great job doing the plumbing work. They came quickly. They don't linger, they do their job and then they leave. They don't make any mess, and what they make they'll clean up. They always ask questions before doing any work, they give suggestions on what might need to be done and they don't create any problems for me. I've had two pipes burst (which wasn't their fault) since they came and replaced plumbing for me in different areas, and they've had to come out on a Sunday. The guys that come are two people that live in our area and they're great. They do it quickly, they don't stand and talk to you because they know they've got to get finished because the clock is ticking. They're just very professional people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tillie A.
10/2007
5.0
plumbing
  + -1 more
Good.
Description of Work: Repaired two facets outside and the facet in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

11058 Washington Hwy Ste 1, Glen Allen, VA 23059

www.rjtilley.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2701017071
Trade License Locale
Virginia
Trade License Authority
DPOR
Trade License Expiration
10/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Electrical,
Sewer Cleaning,
Natural Gas Lines,
Drywall,
Finished Carpentry and Woodworking,
General Remodeling,
Ceramic Tile

FAQ

R J Tilley Plumbing & Heating Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

R J Tilley Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, R J Tilley Plumbing & Heating Inc does not offer free project estimates.
Yes, R J Tilley Plumbing & Heating Inc offers eco-friendly accreditations.
Yes, R J Tilley Plumbing & Heating Inc offers a 0% senior discount.
Yes, R J Tilley Plumbing & Heating Inc offers emergency services.
No, R J Tilley Plumbing & Heating Inc does not offer warranties.
R J Tilley Plumbing & Heating Inc offers the following services: Plumbing Service, Water heaters, complete kitchen and bathroom remodeling,
Air conditioning HVAC

Contact information

11058 Washington Hwy Ste 1, Glen Allen, VA 23059

www.rjtilley.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM