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MATTHEWS WELL & PUMP INC

4.8(
80
)

Wells and Pumps, Plumbing, Water Filtration and Softening

About us

Matthews Well & Pump was founded in 1960 by the late Jack Matthews and purchased by Todd and Jill Vander Pol in 1989. Since then the Vander Pols have sought to put their Dutch business heritage to good use. Our business model has been to use the best and most-innovative equipment available and then, through a strenuous hiring and training process, bring on board technicians and office staff who share our view that the business exists to meet the needs of our customers. Mr. Vander Pol encourages everyone to “do what you do and do it well!”. Since your well is unique from your neighbor’s well- based on the original construction, materials used and the strata the well is constructed through- we work with you as our customer to get an understanding of your past experience with your well’s “normal performance” and the concern we now want to address. Then through a data-gathering process developed over the last 30 years our technicians can normally identify one or more options to correct or improve your concern. In many instances we can then give you an on site estimate of the cost to perform the work. In some situations we will not have all the data required to provide a firm estimate, in which case we would work on a time and material basis with your approval. We stock nine different well pumps on our service trucks along with pipe, wire, pressure tanks, switches etc. Ninety percent of the time we can correct a well pump problem with one service call! We look forward to working with you and continuing to serve our community for years to come! We service the metro-Richmond area and surrounding counties.

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

Emergency water well pump repair, Lightning damage, Water well repair, Well pump and filtration system repairs, System check ups and evaluations, Yearly pump and filtration system maintenance, Bacteria samples, Water mineral analysis, installation and service of water treatment equipment, Trenching, Underground water line repair, and Consulting.

Services we don't offer

Septic Systems. Drilling and Boring of New Wells. Interior House Plumbing.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.980 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
0%
2
0%
1
5%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 76-80 of 80 reviews
Carol O.
01/2013
5.0
wells
  + -1 more
All went well.
Description of Work: Determination of water pressure problem.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelia T.
01/2013
5.0
plumbing, water softeners, wells
  + 1 more
Wonderful company!
Description of Work: Water filtration...what a great company! Very professional. Could not be more pleased!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Doris G.
12/2012
5.0
plumbing, wells
  + 0 more
Always complete.
Description of Work: Repair Pressure Switch. In July 26/2012 - Yearly Maintenance Checkup $110.00. We used Matthew Well & Pump July 2005 to put in a backup tank. Have used this company ever since to do annual maintenance checks. I am very pleased with this company and have confidence that if I need them, they will be there to help me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Thomas W.
11/2012
5.0
plumbing, water softeners, wells
  + 1 more
--
Description of Work: They provided a checkup for a well and water filter system.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Antoinette M.
11/2012
5.0
wells
  + -1 more
unknown
Description of Work: They addressed a bacteria issue with a pump.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

11446 Cauthorne Rd ., Glen Allen, VA 23059

www.matthewswell.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured
Licensed*

Trade License Number
2705 114828A
Trade License Locale
2705 114828A
Trade License Authority
Hanover County
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Wells and Pumps,
Plumbing,
Water Filtration and Softening

FAQ

MATTHEWS WELL & PUMP INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

MATTHEWS WELL & PUMP INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MATTHEWS WELL & PUMP INC does not offer free project estimates.
Yes, MATTHEWS WELL & PUMP INC offers eco-friendly accreditations.
No, MATTHEWS WELL & PUMP INC does not offer a senior discount.
Yes, MATTHEWS WELL & PUMP INC offers emergency services.
Yes, MATTHEWS WELL & PUMP INC offers warranties.
MATTHEWS WELL & PUMP INC offers the following services: Emergency water well pump repair, Lightning damage, Water well repair, Well pump and filtration system repairs, System check ups and evaluations, Yearly pump and filtration system maintenance, Bacteria samples, Water mineral analysis, installation and service of water treatment equipment, Trenching, Underground water line repair, and Consulting.
Septic Systems. Drilling and Boring of New Wells. Interior House Plumbing.

Contact information

11446 Cauthorne Rd ., Glen Allen, VA 23059

www.matthewswell.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed