Nova Appliance Repair

appliance repair, small appliance repair service

About us

Nova Appliance Repair, LLC is your local appliance expert. We take pride in providing superior quality services at a fair price. Contact us today for a free estimate. We look forward to earning your business.

Business highlights

15 years of trusted experience
Se Habla EspaƱol


Accepted payment methods

CreditCard

Reviews

4.5252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.6
Showing 51-75 of 252 reviews

Amy C.
03/2020
4.0
He arrived at the scheduled time, retrieved the needed part and had it repaired that same afternoon.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Lyn H.
03/2020
4.5
Got same day service after calling mid day on a Saturday. Technician identified the problem and quoted the repair. Needed parts and repair was done a day later. Lightning quick service was greatly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John R.
03/2020
5.0
Quick response and professional service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad D.
03/2020
4.0
met 2 hour time window

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ahmadali A.
03/2020
5.0
Our refrigerator stopped cooling properly. I filled out the homeadvisor form and had a call back from Gary at Nova. He showed up on time and repaired the problem. Refrigerator needed more freon but he also discovered broken fan in the freezer section and replaced it. Very professional and competent service tech.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Zara H.
03/2020
5.0
Very prompt and very good work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Todd W.
03/2020
4.5
On time . Fast and efficient

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey C.
02/2020
5.0
Very quick response, professional and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$129

Tony R.
02/2020
1.0
The representative from Nova Appliance would not tell me how long it would take to perform the repair until I argued with the representative. I wanted to figure out the labor cost. Eventually, I was told 30 minutes to 1 hour. Then, the job was performed in 15 minutes. When I attempted to give them the final payment, the Nova Appliance representative tried to charge me more money, than was agreed upon. After two phone calls to his "headquarters", I argued again and then the representative conceded that I was right and agreed to charge me the price originally stated by NOVA Appliance. I would not recommend hiring this contractor. They overcharge, are not truthful, and are combative.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0

$280

Robert O.
02/2020
4.5
Advised on refrigerator repair, (get a new one and do not try to fix the current one") and repaired clothes washer (picked up part and returned within an hour). A little pricey but very confidence inspiring. They respond instantly to any inquiry, are usually able to get to you soon and do solid work. Ask for Sunny in Bethesda.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$360

Richard D.
02/2020
5.0
These guys were just a little pricey but the customer service was fantastic! Arrived on time and quickly determined the problem was a broken ice maker (although admittedly, there was nothing else to replace :) ). He didn't have the part with him, but he checked with his office, they had one in stock, so he went and picked it up and came back. My ice maker was fixed the same day as the service call. Outstanding!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$316

Susan R.
01/2020
5.0
Came right away & fixed 3 appliances that had problems or weren't working.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jill S.
01/2020
5.0
Pleasant professional repairman

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly N.
01/2020
5.0
Polite, professional, and very knowledgeable. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Bob F.
01/2020
5.0
punctual, courteous, professional

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$519

Richard M.
01/2020
5.0
Prompt service, good advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles G.
01/2020
5.0
Called as promised 30 mins before arrival, was very knowledgeable and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Guadalupe P.
01/2020
5.0
Very responsive company & service provided was excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cara W.
01/2020
5.0
Came out very quickly. Fixed the issue on the spot and gave us tips for maintaining the washer. Great work! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adriana L.
01/2020
5.0
Great work, timely and thorough. Would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$129

Jerry S.
01/2020
2.0
installing dryer drum seal charged about $200, which is half of new dryer.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0


Adam D.
12/2019
5.0
Showed up in time, completed the work quickly

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chris R.
12/2019
5.0
Excellent and timely service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mehdi D.
12/2019
5.0
If you re looking for professionals who not only deliver great service they will recommend the most cost efficient way to fix your problem. These guys knew their stuff and were in and out in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

15780 Spy Glass Hill Loop, Gainesville, VA 20155

https://www.novaappliancerepairs.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed

Nova Appliance Repair accepts the following forms of payment: CreditCard
No, Nova Appliance Repair does not offer free project estimates.
No, Nova Appliance Repair does not offer eco-friendly accreditations.
No, Nova Appliance Repair does not offer a senior discount.
No, Nova Appliance Repair does not offer emergency services.
No, Nova Appliance Repair does not offer warranties.

Contact information

15780 Spy Glass Hill Loop, Gainesville, VA 20155

https://www.novaappliancerepairs.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed