Yeager Gas Fireplace Service understands that superior customer service is what it takes to retain repeat customers year after year. It is our goal to make your yearly service such an easy and friendly experience that you will never again need to look anywhere else for someone to clean, maintain and repair your gas fireplace. The professionals at Yeager Gas Fireplace Service sincerely look forward to meeting your needs while exceeding your expectations!
Business highlights
15 years of trusted experience
Services we offer
Cleaning, safety inspection, repair, annual maintenance and gas log installation.
I've used Yeager in the past and I was happy to seem them highly rated on Angie's List. Set up the appointment and the technician arrived and did a great job cleaning the fireplace and calibrating the heat/fan to our specifications. Good company, good personnel - happy to recommend.
Description of Work: Performed a routine maintenance/cleaning of my gas logs fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Tamieka M.
11/2014
5.0
fireplaces
+ -1 more
Steve was so professional. He prepped the area to be sure to not make a mess on my carpet, he even took his shoes off unprompted. He was very polite and explained what he was doing. I am very pleased with the service and my fireplace looks brand new! I will definitely be calling them again to install a blower on my fireplace and for all my future fireplace service needs.
Description of Work: Fireplace maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Ann W.
11/2014
5.0
fireplaces, gas logs
+ 0 more
Appointment was easy to schedule via email with a phone follow up to set time and date. Technician arrived on time. We had originally thought we would need to replace at least one set of gas logs, but after a thorough cleaning both fireplaces are in great shape and look lovely. Very impressed with the job that was done and we will certainly contact this company in the future for routine follow up care. Highly recommend.
Description of Work: Cleaned and serviced 2 gas fireplace log sets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$264
Laurie T.
11/2014
5.0
fireplaces, gas logs
+ 0 more
We are very pleased with the service provided. Scott, the technician, did a fine job. He called to let us know he would be a little late,and arrived within 15 minutes of scheduled time. Scott was professional and informative. A very pleasant experience. We plan to use Yeager Gas Fireplace Service for maintenance in the future.
Description of Work: Inspected and cleaned gas fireplace that had not bee used in several years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
scott G.
10/2014
5.0
fireplaces
+ -1 more
Service was more then excellent. Mr. Yeager came in and did a great job installing our gas logs and cleaning. This was our first time using yeager gas fireplace service and we will continue using his service. The receptionist Melissa was very sweet and professional! We have gone through many other comapnies and have always been dissapointed. I would definitly recomend this company. Thank you Yeager gas fireplace service for making our gas fireplace beautiful and working as well as the day we first had it installed.
Description of Work: Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
scott G.
10/2014
5.0
fireplaces, gas logs
+ 0 more
Service was more than outstanding. Mr. Yeager came out to our home and installed our gas logs and also did a cleaning. This was our first time using this company and i will continue to do so. We called the company, the receptionist Melissa answered right away, very sweet and professional woman. She answered all the questions we had, took our information and told us a technition will call us back sunday to schedule us an appointment. Sunday came and we had a phone call from Mr. Yeager who was polite, great sense of humor! He came to our home on our scheduled date and time, did services to our gas fireplace and couldnt believe the outcome. I will continue to use Mr. Yeagers company and never look back, he handled with absolute care. The price of our services done was $179 which is more then a great deal. I just want to say thank you to Mr. Yeager and his team for taking care of us.
Description of Work: Installed gas logs and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Barbara D.
10/2014
1.0
fireplaces
+ -1 more
He would not even schedule me. He was sarcastic in his responses to my e-mails trying to schedule him to come out to give me an estimate for the service I needed. He finally recommended I contact one of his competitors. This was my first experience on Angie's List, and I'm very disappointed. I'm disabled and a widow, and I'm in need of someone to make repairs to my fireplace. I had no idea I'd be met with hostility and such an unprofessional attitude. Complaining to a potential customer about how overworked you are and that your health is being affected by the long hours you're working is beyond inappropriate. I can't believe this company is so highly rated.
Description of Work: Nothing. Would not schedule me for an estimate on the work I needed done.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
Response from Yeager Gas Fireplace Service
Dear Angie's List Customers, and Angie's List Corporate Office, This is where I feel,and many others feel that Angie's list really let's businesses down. Anybody can pay a low cost to have a membership on Angie's List , click around on businesses profiles and trash the business even though they weren't even an actual customer of the business. Angie's List needs to review their policies about rogue clickers with mental problems or too many drinks who just pick a name and slander them. I know of several companies who have decided to remove their profiles from Angie's List because of this exact problem. Angie's List needs to protect the businesses like mine who have over 120 "A" reviews and have obviously exhibited good customer care and excellent service over a long period of years and won the Super Service Award Two years in a row... It's not fair that a person who paid nothing to my company,never hired my company yet can put a review about my company and can lie about their experience or exaggerate their perceived experience when no money was exchanged with my company and no service was ever performed. Why are we as businesses not protected from this? Why are we sitting ducks for any drunk or person with too many medications? Why won't Angie's List protect the known good businesses on their website? WHY??? We deserve an answer. Thank You Angie's List.. I will await your answer. And all those businesses who have left and all those who read this want an answer too. William E. Yeager III Business Owner.. Yeager gas Fireplace Service.
Julie H.
10/2014
2.0
fireplaces
+ -1 more
While I understand that this is the busy season, their new receptionist leaves much to be desired. I spent almost two weeks of back and forth phone calls trying to schedule an appointment for a fireplace cleaning. Turns out the receptionist wrote a completely wrong phone number down for me. When they realized the mistake, the owner called to apologize but still did not offer to schedule an appointment, saying the technician would call me. I never got a call from the technician. I called another company and within 5 minutes I have an appointment scheduled which alot less hassle.
Description of Work: No service was performed
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from Yeager Gas Fireplace Service
Maam, Gosh, It was my receptionist's first day on the job. She is a very sweet 28 year old who has made very few mistakes if any, and has learned very quickly and she has really become an amazing help to me in her few first weeks.. I honestly don't know where i would be right now without her. Anyone who has met or spoken to her knows she is an absolute sweetheart. She is a church going girl who works two full time jobs. Her father is a Deacon at a church where she attends. We did respond to you after discovering the phone number we had was inaccurate. I personally tried to call the wrong number we had and left 3 messages over 3 days. Then with the right number I called you personally to apologize and then my technician tried to call you and you didn't respond to him. I just called you and you hung up on me. You yelled at me and I feel that I don't know what your anger is all about, it sounds like you have something else going on in your life that has made you very bitter. We are a company who tries to serve as many people as possible. We are human and obviously we made a mistake by mixing up your phone number. But we apologized. And a tech called you and you didn't respond. Have you ever made a mistake in your life? Have you ever locked your keys in your car, of forgot to get something at the grocery store? We as humans are not perfect. How can you expect a perfect scenario to go like clockwork when you call a busy service company in the busiest part of our lives as it is for us, a small group of three people here? Which up until 3 weeks ago was just me because I couldn't find help. You just told me on the phone before hanging up on me "You should rise to the occasion!" It's just not fair. Just really not fair. The way you just hung up on me, You have a hard heart and you are not a forgiving person. I am glad we didn't come to your house because there is a very good chance we would have been caught up in something that could have snowballed into something worse than this review. Myself personally, receiving the brunt of your anger over not getting served immediately and not understanding the mistake that was made,I feel very fortunate we didn't serve you. I'm glad you found service elsewhere. William E. Yeager III
Patrick Y.
10/2014
5.0
fireplaces, gas logs
+ 0 more
I have used Yeager Gas Fireplace for several years. Prior to that I used other contractors. Bill Yeager is by far the most knowledgable and thorough technician I have come across. He is reliable and customer oriented, skills that in my view are rarely found anymore. His standards of performance are high and the customer gets the benefit. I recommend Bill with my highest level of confidence.
Description of Work: Annual cleaning of gas fireplace and inspection of equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Mark R.
10/2014
5.0
fireplaces
+ -1 more
Outstanding service. Bill responded to my initial inquiry promptly and scheduled a time for service. He kept me informed as to his arrival time on the date of service, and had a clean and professional appearance. He diagnosed the problem quickly, explained it, and was able to make the repair immediately. Bill is interesting, personable, professional and knowledgeable about his trade, and I recommend him highly to everyone.
Description of Work: Repair of gas (propane) fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218
Lori H.
10/2014
5.0
fireplaces
+ -1 more
Very happy with the service. Bill was quick to respond and arrived on time & called me a couple times the day of to give me an estimate of when he would be there. He performed a thorough cleaning and maintenance, which got our gas fireplace back in working order. He was careful to protect the floors and make sure everything stayed neat and clean. Very happy with the service, and will hire him again when we are ready for our next cleaning.
Description of Work: Service & cleaning of gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Dave T.
09/2014
5.0
fireplaces
+ -1 more
Fireplace is now working and looks great.
Description of Work: Fixed my fireplace (without needing new parts) and cleaned the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
chris L.
08/2014
5.0
fireplaces
+ -1 more
Yeager Gas Fireplace Service were on time, and he did a great job!
Description of Work: Yeager Gas Fireplace Service came out to my home to service my gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bonnie G.
06/2014
5.0
fireplaces
+ -1 more
He was wonderful. He was great. What he did worked for us. He has been terrific.
Description of Work: I used the services of Yeager gas Fireplace Service. I think he did not charge me the last time because it was a delayed job. I had a problem with my starter and he temporarily fixed it. We had a problem with the installation which was done by somebody else and he just had it working right away. Then we decided that we will do something more extensive the next time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce B.
06/2014
5.0
fireplaces
+ -1 more
It was good service at a good price. I was satisfied with them and i would hire them again.
Description of Work: For fireplaces, i used Yeager Gas Fireplace Services. They came in and cleaned my fireplace and serviced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jim B.
06/2014
5.0
fireplaces
+ -1 more
He did a professional job. Was very neat. Fire place is working well. I indicated I would not hire this company again based on the on the perceived run around I got from the person I dealt with. He could not give me a date for service. I am told by the owner that that employee is no longer with the firm. Therefore I would like to give the firm the benefit of the doubt and would hire it again. I also changed the cost to the correct charge.
Description of Work: Cleaned and started fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$159
Robert A.
05/2014
5.0
fireplaces, gas logs
+ 0 more
I had a great experience with Bill. He arrived on time and quickly set to work. He addressed all the issues and concerns (a finicky fireplace flame; a mispositioned log that was charring) and explained each step of the process. He inspected and cleaned the fireplace elements, repositioned the logs to prevent further damage, cleaned the glass panel, spray painted the interior, and reassembled and tested the unit. He ensured that all the debris from the service was cleaned up before he left. I now have a working, clean, and very nice-looking fireplace again. I highly recommend his work, was pleased with his professionalism, and will certainly call on him in the future.
Description of Work: Cleaned and serviced the interior of my gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Kevin B.
05/2014
5.0
fireplaces, gas logs
+ 0 more
Bill has done maintenance on our fireplace since he started his own business approximately 4 years ago. We have been very pleased with every year of service. Bill is professional, polite, honest and cleans up after the job is done. I can't imagine using anyone else. He even gave me an added discount because I called early this year to schedule the service. He is very thorough and knowledgeable and I highly recommend him.
Description of Work: Provided fireplace maintenance for my gas fireplace insert
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
SUSAN F.
05/2014
5.0
fireplaces, gas logs
+ 0 more
Mr. Yeager was extremely responsive in contacting me immediately when I called. We set up a time and communicated by phone. Mr. Yeager showed up on time. He was friendly and did a very good job cleaning and servicing our fireplace to include touching up the paint on the inside of our fireplace and oiling the outside slate surround. The fireplace works and looks great. We would definitely call this company again. Thank you!
Description of Work: Yeager Gas Fireplace Service cleaned and serviced our gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Carole L.
04/2014
5.0
fireplaces, gas logs
+ 0 more
The provider was very professional and personable and gave us very important information about the maintenance of our gas insert fireplace. He made it look much better.
Description of Work: He fixed a leak in the firebox, replaced the rockwool, provided annual maintenance, touched up paint and cleaned up the fireplace surround.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Loretta B.
04/2014
5.0
fireplaces, gas logs
+ 0 more
Mr. Yeager did a outstanding job! I had to have my fireplaces serviced before closing on my home and he came at the very same day I made the appointment. He was very courteous and took the time to explain the proper function of my fireplaces. He cleaned years of smog off of the glass insert. My fireplaces look new, thanks to Mr. Yeager. Would definitely recommend to my family, friends, or any looking get there fireplaces serviced.
Description of Work: Serviced and cleaned 3 gas fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
Alonzo J.
03/2014
5.0
fireplaces, gas logs
+ 0 more
He cleaned up after himself and cleaned my entire gas fireplace screen and everything connected. Great Work!
Description of Work: Bob came in and found a problem with my gas fireplace and fixed it perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
DENISE M.
03/2014
5.0
fireplaces, gas logs
+ 0 more
I found them through Angie's List. The logs that he inserts are really nice. We had been going to fireplace shops, and looking at gas logs, just thought they were outrageously expensive. This gentleman had a very nice set, that we thought was beautiful, and it was like half the price that we thought we would end up paying had we gone through a retail place. He doesn't have any overheads, he just works on his own.
Description of Work: I used Yeager Gas Fireplace Service. He removed my old propane fireplace insert, and cleaned it all up, and he put in natural gas logs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Yvonne C.
03/2014
5.0
fireplaces, gas logs
+ 0 more
He came and did what he said he was going to do. He was professional and nice. He actually improved the operating of my gas fireplace. The cost was reasonable compared .
Description of Work: He came to service my fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
02/2014
3.0
fireplaces
+ -1 more
They never made it to my house. I received a call saying traffic was bad and they were canceling the appointment. I rescheduled the appointment only to have the tech not show up. I called to see if they were still coming. Hours later after the appointment time I would receive a call back saying they can still make it at which time I declined to wait any longer. The owner wrote a letter of apologize and sent a $50 check that I never cashed.
Description of Work: They never made it to my house. This was to be a gas fire place check-up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Gas Logs,
Natural Gas Lines,
Appliance Repair - Small,
Gas Grills,
Chimney Sweep
FAQ
Yeager Gas Fireplace Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Yeager Gas Fireplace Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Yeager Gas Fireplace Service does not offer free project estimates.
No, Yeager Gas Fireplace Service does not offer eco-friendly accreditations.
No, Yeager Gas Fireplace Service does not offer a senior discount.
No, Yeager Gas Fireplace Service does not offer emergency services.
No, Yeager Gas Fireplace Service does not offer warranties.
Yeager Gas Fireplace Service offers the following services: Cleaning, safety inspection, repair, annual maintenance and gas log installation.