John Mills Roofing

Excellent job

We would use them again.

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okay

fast complete looked great

John Mills Jr and his family were easy to work with. They started work at 8 AM and completed the job on the same day. Kenny was professional and the entire crew was focused and hard working. No complaints.

Recently we had tried to sell our house but the inspector advised the roof would have to be completely replaced. A close friend recommended JMR to us and we called for an estimate. We did tell them up front we were also getting several other estimates at the same time. Mr Mills came out promptly, gave us an estimate, and we promised to follow up. By the time we had the estimates and compared we wanted to make a few adjustments. We also wanted to use a different brand of shingle by GAF rather than the Tamko shingles originally in Mr. Mills proposal. At the time we were told this was fine. Responses were a little slow coming from Sheri at Mr. Mills office but we finally got the details ironed out, and a color of shingle selected, and a date set. Up to that point everyone we had spoken to had been wonderful. When we asked about payment plans is when we received a decidedly cold shoulder from Sheri. While Mr. Mills and his son had said as long as we paid half or more down we could pay off the rest in installments, we got a message on voicemail later from her staying they never did payments, by asking for payments we had made "them" nervous, we had caused delays, and now wanted our signature not only on contract, but also on a note saying we would pay in full. The brusque voice and cold demeanor were shocking enough, but the next day when I called regarding the matter it got far worse. I let it be clear in my voice we were not happy about the email nor the implication that we were payment dodgers who could not be trusted to pay. A payment plan would have been more forgiving on our budget but we were able to pay in full. During the course of the conversation Sheri became down right rude stating "you know I don't think we want this job, maybe you should find another roofer". For a business to say such a thing in this economy is startling to say nothing of utterly unprofessional. My husband then became involved, spoke with her in another phone call where apparently she ranted on how this whole thing was both our fault for "asking too many questions and wanting to many things" after all the "freebies" they had given to us, and more specifically my fault for being rude. She then stated they didn't want to do the job for us any longer. They didn't even want to come back by and pick up their sample board. Unprofessional, rude, confrontational. While Mr. Mills and his son both are delightful and I have heard their work is excellent, its not worth getting past the lady in the office. And heaven forbid you should even hint at a payment plan.

I could not have been happier with the work these guys did. It was a very big job and was completed in 4 days. The crew would arrive at 8:30am and not leave until almost dark. The overall quality was excellent both on the roof and gutter system. The estimate John gave to me was very good compared to many others. During the project there were a few minor changes, John called promptly and all went smooth. If you need a roof or gutters, call John Mills Roofing!

I contacted the company on a Thursday morning. She asked when they could come out and look at the roof and I said I'd be home that afternoon and I could be there on Friday. Since I live nearby, she said he could stop by on the way home Thursday, otherwise he'd be out Friday. He didn't show Thursday so I waited at home all day Friday. Around 4:00 p.m. I realized he probably wasn't going to show. I didn't receive a phone call that day or any day afterwards. I went with another company that was prompt and professional. I wouldn't recommend John Mills Jr. roofing because they are an unprofessional and poorly run company.

Roof was replaced and all work done in one day. Very professional. Total time from estimate to contracting to finished job 5 days. I was very impressed with the quality of their work the attention to detail and explaining all aspects of the project.

I contacted John Mills roofing to get an estimate for a total roof replacement. John came out a few days later and gave me an estimate that was between $2000-$4000 cheaper then all other estimates I had received. About a week later I contacted John's secretary to schedule a day for the work to begin, She told me I would get a call back shortly with a date. A week went by before I heard from her and when she called she said "we will begin working tomorrow". I thought the response time was not very good and assuming that I was ok with the work starting the next day was a bit unprofessional, but the time worked for me so it wasn't as big of a problem as it could have been for someone else. The next morning John showed up with his crew, explained exactly what they would be doing and started the work. Everyone on his crew was very friendly, answered all of my questions and worked very well together. After about 7 hours of work, my new roof was finished. It looked beautiful and was exactly what I wanted. The crew cleaned up everything perfectly. They made sure they picked up every last little piece of trash and used a magnet to get all the nails out of my yard and flower bed. Only time will tell if the roof will hold up, John wrote on the contract that he guarantees his work for 10 years (my shingles have a 30 year warranty). If it is ever needed I hope he stands behind his word and work. Overall I am very happy with the experience and would recommend John Mills roofing to anyone.

I received a prompt and free estimate and the work was scheduled quickly when I called to ask them to do the work. They arrived early in the morning and worked nonstop until the job was complete. They did a great job cleaning up all the debris and the foreman showed me the work when it was finished and explained what they had done. The workers were efficient, polite, and very hardworking. I was impressed and pleased with their work.

They are a Christian company. They are very professional, thorough, and do an excellent job.

They did an excellent job. Scheduled for a 2 day install; but he had enough help to do the install all in the same day. They were very pleasant and they work clean & fast. Very happy with the job.

John Mills Jr. came to my house to give me an estimate which he did in less than half an hour. We talked about the ridge vent and I decided that is what I wanted. He and I picked out the shingles that would look best on my brick home. I liked having his input on this. He said he could come back in 2 days and install the roof and assured me that everything was included in this estimate. John and his crew came early in the morning. He had very professional crew and they each knew what thier job was and really worked hard . I had much more damage to my roof than I knew, but John never bothered me with any of it while they were working to repair all that damage. I saw all that rotted wood coming off my roof and then all the repairs being done. They finished and cleaned up completly, all trash and nails, and hauled away the trash. They were very careful to not damage any of the plantings surrounding my home True to his word , there were no added charges for all the repairs of the damaged roof. The new roof looks great ! It is great to work with someone that shows pride in their workmanship. The color we chose looks just like I hoped it would. I am very happy with this service. I asked for and got an estimate for replacing the gutters and downspouts and they will be back next week to install those. I could not be happier with this whole process. John Mills Jr. makes it so easy to get a new roof!