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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Montgomery Shade and awning were wonderful. They made multiple visits and spent time with us to ensure we got the products we needed and the colors we wanted. They had to design and build a custom awning to go over our basement stairwell - results are great. Installation of both the fixed awning and the retractable over our deck was well-done. We couldn't be more pleased - highly recommended."

"Great job. Finished on-time and within budget."

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"I would recommend the Acclaim crew in a heartbeat for high value work from trustworthy, kind people. They did an absolutely fabulous job on our deck, at a fair price. The crew are real craftsmen with a proactive eye for detail and aesthetics. They had to deal with significant challenges along the way... and they got through it all, cheerfully and collaboratively despite one of the most challenging jobsites I am sure they have ever had to deal with. Toney and Rey were great partners to us, helping us make decisions and navigate these challenges, and working flexibly with us when we realized we needed to change the plan a bit. Any issues we spotted were quickly addressed. They went above and beyond on several occasions, adding thoughtful small upgrades and solutions for long term maintenance. They were careful to leave us happy and proud of our new deck and have been responsive with a few small warranty fixes too. I am proud of the deck and proud of them for their excellent work."

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"HD Exteriors replaced our 20 year-old wood deck with a beautiful new Trex deck in April. We had gotten 4 presentations from companies based on contacts we got from the Capital Home Show, and HD Exteriors was head and shoulders above all the others in design, detail, cost, and communication. Graham Jr., was our point of contact in setting our contract, and he was friendly, knowledgeable, professional, and clear. He listened to what we wanted to do, offered suggestions and didn’t try to upsell us. We were given a start timeframe, but our actual start date was earlier, which we appreciated. Throughout the entire process of signing the contract, having questions answered, being assigned a project manager, (Jai, who was always accessible and awesome) and the actual work being done, the communication was excellent. We were notified when workers would be onsite, when inspections were scheduled, when walk-thrus were done, and had access via text to our PM. All of it was extremely well done. The deck was finished with excellent workmanship, even when they installed a style of steps they’d never done before. We can’t say enough positive things about the entire company and how they operated. They were a pleasure to work with. We’re just sorry we don’t have anything else for them to build!"

"I highly recommend Z&O Construction LLC for anyone looking for a reliable and skilled remodeling company! They recently remodeled my kitchen and bathroom, and I am beyond impressed with the results. Their team was professional, punctual, and paid close attention to every detail. The quality of their work is outstanding, and they made the entire process smooth and stress-free. If you’re considering a home renovation, Z&O Construction LLC is the company to call."

"No work was performed, as Steadfast failed to provide a quote for my project. I was excited to discuss my proposed deck renovation with them, based on the many positive reviews I read on Angie's List and their very professional process of scheduling an estimate with me. However, on the date of the appointment, the salesperson failed to show. He called me shortly after we were scheduled to meet to let me know he'd been unexpectedly delayed. These things happen and certainly can be overcome, especially as he assured me he'd call me back later in the day to reschedule. However, he never called back. Two days later, I called the office to inform them of the issue and request they send someone else to estimate the job. They asked for the opportunity to see if they could dispatch someone that same day (a prospect that would have been very satisfactory, as I was available) or, failing that, to make another appointment for later in the week. Again, I was promised a callback that never came. In short, it would seem that my business was not wanted by Steadfast, which is surprising in a market with a great deal of consumer choice. Perhaps it's for the best, however, as I have often seen reliability in the bidding stage of a project portend how the job itself will go. I only wish they had not wasted my time and caused me to arrange my schedule around an appointment they could not manage to keep. UPDATE(02/25/2020):After my initial review, Steadfast's general manager reached out directly to me in order ensure his company was providing the quality service many of the other reviews here reflect. He went above and beyond to ensure his team followed-up with me in an effort to earn my business. I'm very impressed anytime a service provider seeks to overcome an initial failure, and certainly that was the case here. I'd say that speaks volumes about the character of the company and its leadership. I appreciated the professional quote Steadfast ultimately provided and will provide a further review if I choose them to complete my project. UPDATE (04/08/2020):After further discussion with the Steadfast team, I was confident they had the right approach and mindset to complete my project; so I chose to hire them over the other companies I was evaluating. Now that my deck restoration is complete, I’ve very glad I did, as their builders were skillful, conscientious, and did a terrific job. I’m very pleased with the finished result and the composite products they installed. In particular, their install lead, Nelson, was very receptive to my requests and went above and beyond to make sure the work was to my satisfaction. Despite some missteps during the initial quote phase, I appreciate how Steadfast pursued my business and ultimately delivered the job I needed at the right price. I certainly recommend them to you."