Real Property Management PROS

It was great Amy and the rest of the staff at Management Pro's Always go above and beyond Great work by the entire team

It's going very well, always attentive and quick to communicate.

Monea Watson was our Maintenance Coordinator, and I could not ask for a better person for the job. Monea was always promp with replies, knowledgeable about different situations, and took the time to make sure the job was done right. Wouldn't highly recommend her to anyone looking or needing the same service.

Excellent. Lydia coordinated with the exterminator and myself (as owner) to identify the problem and resolve the issues with pest/bird infestation. Lydia quickly resolved to issue to my complete satisfaction.

Monea Watson took care of all the details. The bedroom carpet was replaced very quickly with a new high quality carpet that looks really high quality.

We called RPM to inform them about the toilet back-up in our master bathroom. Cindy Cole sent a plumber immediately. The plumber was professional and fixed the toilet within an hour or two. Thanks for a wonderful experience, Cindy!

RPM Pros has done a nice job whenever I’ve needed repairs performed at my rental property. I enjoy working with Cindy Cole as she quickly and efficiently takes care of any issues.

Handling was smooth throughout the term of the rental. Hassle free identifying tenants and handling the end of the rental period to include assessing damages.

I am very thankful that Monea has been very quick to respond to repair requests. This gives my wife and I peace of mind to know that our property is being taken care of.

Went really well. Chuck provided great insight on what needed to be done and answered all of my questions. He was timely and got my house rented quickly. I will use this company again when it's time to re-rent my house.

The folks at Real Property Management are truly "Pros"! They are responsive and make everything easy for the property owner/investor. I love their service.

Great company with great employees. Very responsive and very professional. Chuck is always looking out for my interests. Highly recommended!

The agent communicated with tenant and reported back that the problem is solved.

Monea Watson, the Maintenance Coordinator for Real Property Management Pros emailed us on a Friday morning to let us know our tenant had reported a problem with the A/C Unit in the property. She said she would contact us if the problem costed more than the $350.00 threshold allowed in our agreement. On the following Monday morning, Monea emailed us again to say the issue was a bad capacitor which had been replaced on the initial visit. Great service and a relief to know that Monea is watching out for us and for our tenant.

What an absolute blessing REAL Property Management has been! I moved out of state and contracted them based on their positive reviews. I was struggling to see the value in the retainer, but they have been absolutely amazing with a couple plumbing issues, a move out inspection and finding a great new tenant. So worth it! I can not speak highly enough of Jen, Mary and everyone else I've dealt with at REAL.

It went well!! Cindy Cole is awesome and helped me choose the people to work on our problem!! She was prompt at addressing our issues!

I have been a client of Real Property Management PROS for about a 1.5 years now and I'm satisfied with the level of service I've received. Being an owner and tenant using Property Management companies can always be tricky but I feel I've been represented well and my interests looked after as a rental property owner. Specifically I would like to point out the high level of service I've received from Cindy Cole, the maintenance coordinator there. She has always been very professional, helpful and knowledgeable with any maintenance issues I have had to address. Thank you.

Cindy was very responsive and called the builder so they could check on the vent. She called back to tell me they would send out someone to fix the issue and again to confirm that the situation had been resolved. Thanks!

I was in DESPERATE need of professional help. I had rented my property for 6 years on my own and had the gray hair to prove it! The last straw was when a renter stopped paying rent, and had to be evicted. I went to court on my own, filled out all the paperwork and met with county sheriffs. When I finally gained access to the home it had been destroyed. A deputy recommended Real Property Management PROS. I met with Chuck Adcox and he saved me from insanity! (because I was doing the same thing over and over). Chuck and Real Property were there for me when I needed them the most. They found an amazing couple that rented for YEARS!!!!!!!!!!!! YEARS PEOPLE! They paid rent on time. Real Property transferred the funds right to me. They have this amazing guarantee that basically states "You get paid no matter what" for a nominal charge. They are the LOWEST costing rental agency. For the hard work they do and the peace of mind it brought me I would hire them again in a heart beat! Thank you so much again, For everything. Megan

Everything went really well, Tabetha was really helpful with answering all of our questions and responded in a timely manner.

In 2017, we started our search for a Property Management Company to rent/ look after our property when a new job opportunity surfaced in New York. Marc, the company President, personally came out to our home to do an evaluation and worked with us on a really fair price. They’ve since screened and placed two tenants into our home (very smooth process), and provide an online portal for easy access to statements. With a larger company, requests/ communications can sometimes take longer than ideal for follow-up. But I give exception to service requests which are generally dealt with very quickly and professionally. Special thanks to Lydia who recently helped us price out, coordinate delivery of a new dishwasher to the property. She was incredibly responsive and helpful! Overall, a good company to work with.

Mary found us a good deal with the purchase of a dishwasher from Home Depot. She was very concerned about keeping our costs to a reasonable amount, which turned out to be within our budget. She is very descriptive and detailed in conveying what our tenant issues are and what we need to do to resolve them. Overall good experience!

Overall it's a decent management company. One of the main issues is that sometimes they are unresponsive or take too long to respond to a critical inquiry.

Great! I particularly like RealPropertyManagement Pros very thorough annual report, complete with pics. In contrast with a previous management company I used, that "didn't notice somebody had been smoking in my home" which totally violated the terms of the lease. By the time I moved back home, I'd had 2 different tenants and the management company couldn't determine which one was to blame -- so I spent over $5000 to change out stinking curtains. RealPropertyMgtPros have done complete prep (painting, yard work, floor prep, window treatment, electrical, plumbing, etc.) for my two properties, and they alway let me know what's going on, are prompt, professional and try to save me money without cutting corners -- and they find me good tenants and keep them happy too. Win win! '

This company has done an amazing job renting out a condominium apartment that had been vacant for several months under the management of a different firm. Tenants were found very quickly and, more importantly, employees of the company have been extremely helpful in answering various questions we have had about the transaction. In particular, the two individuals we have dealt with have been invariably responsive in replying to emails almost immediately and providing useful answers. We have already recommended this company to two friends who may be putting properties on the rental market later this year.