Real Property Management PROS

Karen was fantastic. She originally showed me a property and after I told her I was seeing another property twenty minutes away, she volunteered to show it, which is where I live now! She was knowledgeable and an all around great person.

Real Property Management Pros is doing a great job in managing our rental property. Alicia Curley, a renewal specialist has been doing a good job in communicating the renewal information and process.

Fast and efficient support throughout the process. Joanna and her team answered all of my questions, and walked me through everything so I never felt isolated, or unsure of next steps.

Many thanks to Alma Ramirez from Real Property Management Pros for always taking great care us, our tenants, and our property. If there is anything that needs to be fixed in our property, she communicates with us ASAP and keeps us updated until the issues are resolved. We are very grateful for Alma.

Helpful and responsive in the leasing process. Joanna was great!

Chuck has been very responsive, helpful, and transparent throughout the entire renting process. I would recommend anyone looking to use a management company for their rental to work with Real Property Management Pros.

My tenant recently had an issue with a bathroom exhaust fan that was not functioning properly and reached out to Oscar Alvarez at Real Property Management PROS for assistance. Oscar and his team were incredibly responsive and helpful throughout the entire process. They first guided the tenant through several troubleshooting steps, which demonstrated their commitment to resolving the issue efficiently. When the problem was not resolved, they promptly sent a technician who replaced the exhaust fan and ensured it was operating correctly. The technician did an excellent job, and I appreciated receiving photos and a video of the completed work, which provided clarity of the repairs made. The overall service was professional, timely, and effective. I highly recommend Oscar's team for any maintenance needs. Thank you for your outstanding service!

From the very beginning, Chuck was prompt and very helpful in listing my townhome for rent. He advised on the rental pricing based on the latest market value. Due to market conditions, it took a little longer than I would have liked to get renters in place but Chuck kept me updated and did the work screening applicants, etc. Absolutely no hassle for me as a landlord and I'm happy about that.

When it comes to this company, there is one name above all names that makes the difference. Arnold. He has yet to fail in any maintenance request that I've ever had. He is most excellent and helps set this company apart!

Arnold Romero did a wonderful job in coordinating a window repair for our rental unit earlier this month (Sept 2024). We really appreciated his attention to detail and assistance with coordinating with both the window company and our tenants. Thank you, Arnold!

They were very helpful and friendly, and made the leasing experience very smooth. I was able to interact with an actual person, and they helped me every step of the way!

Many thanks to Alma Ramirez from Real Property Management Pros for always taking great care us, our tenants, and our property. If there is anything that needs to be fixed in our property, she communicates with us ASAP and keeps us updated until the issues are resolved. We are very grateful for Alma.

Efficient, professional, and friendly. Alicia managed to renew the tenant at one of my properties at a good rate.

Management team - Edwin handled maintenance request quickly and efficiently

Jocelyn Contreras was professional, effective, and punctual.

Real Property Management PROS provided timely and excellent service in identifying and closing on new tenants for my Townhome. They kept me apprised along the way and I am completely satisfied. They are the best!

We had a very quick turnaround on our rental property and our agent Karen Alfonso was there for us every step of the way. I was texting and emailing her constantly and she was able to help us with the lease, rental payments, insurance and utilities set up. She has been such a joy to work with and Real Property has been very professional. I am a very satisfied customer.

Been a tenant with them for a year and a half now and it's been a terrible experience. Every maintenance request goes days of being unanswered by Arnold, and then have to fight with them to fix anything that the landlord neglected. Currently 5 weeks and counting and a maintenance concern still has not been addressed. Very frustrating. Arnold still hasn’t fixed the issue now after a month! Update: it’s now been 5 weeks and still not addressed. He also doesn’t respond to emails or any correspondence. As a tenant this really makes it difficult for us to live in the property when maintenance doesn’t get addressed. It takes days to get a response sometimes. Also, communication is awful and technicians show up unannounced and without prior notifications. There are constant inspections that don't actually address any of the actual maintenance concerns, so there is no use for them except to invade the tenant's privacy and take tons of pictures to try to use against you. I've given many chances to improve but cannot recommend this company at all. Every time there is any sort of issue, it is impossible to work with anyone, just constant push back. Very frustrating.

Alexandra went above and beyond to help us in the leasing process. She was extremely prompt and diligent with her responses!

Went great, Joanna helped me with all of my questions and through the whole process

Chuck is great. Communication from him was excellent and he got our place rented quickly. He and Cindy inspected the property and identified suggestions for making the property as presentable as possible.

Real Property Management Pros excel in the services they provide to their customers. I am impressed with their professionalism and responsiveness in managing my property, keeping me informed of any issues and reaching out to me promptly when necessary. Their property managers are courteous and professional and is always a pleasure dealing with them. I highly recommend Real Property Management Pros to anyone who is planning to rent their property and want to experience peace of mind in knowing they are in good hands.

Great job , on time and great customer service !

Hello, I would like to highlight the quality work done by Olivia Edwin, she has always assisted me in my VA property. Olivia has always been very professional, rigorous and very attentive in her work.

I recently had a maintenance visit, and I couldn’t be happier with the results! Alma’s coordination and Mr. Vollmer’s repair work were exceptional. Alma, thank you for your prompt communication and efficient scheduling. Your attention to detail and friendly demeanor made the process seamless. As for Mr. Vollmer, his expertise and professionalism were evident from the moment he arrived. He tackled several tasks, including fixing the garbage disposal, getting the oven light back in action, and inspecting the tub faucet. I’m thrilled to report that the oven light is now working perfectly, and the garbage disposal is whisper-quiet. Plus, the faucet isn’t leaking anymore! Overall, a big shout-out to both Alma and Mr. Vollmer for their efforts in resolving this work order. You’ve made my day! The only reason I'm not leaving a 5 star rating has to do with the response time from an individual that was first involved with this case. Luckily Alma and Mr. Vollmer stepped in and got things moving.