Real Property Management PROS

Real Property Management is very responsive to all the requests to the tenants. For example, when the heater stopped working during last Christmas, Real Property Management was able to find a solution quickly. I was impressed how their staff worked through a holiday to address their customers' needs.

I was referred to Chuck by my brother. Chuck has a strong understanding of our local rental markets. He helped me to find a right tenant on time and was able to sign a long-term contract. He was very responsive and easy to communicate with. I am happy with the results. Real Property Management PROS seems to have a thorough process of screening a tenant and ongoing management of a property to keep it in a good condition. I'd also recommend Chuck and his company to my family member or friend.

The experience was great. Marc in Leesburg has always been responsive, flexible, incredibly helpful. Can't imagine owning rental property without their help.

I've used Real Property Management pros for over a year, and now through a second tenant. They do as their marketing promotes, and that is total management. As an investor and property owner, they make it easy to own property and not have to worry about the day-to-day landlord activities. I just wish that they covered more areas.

Cindy was very helpful in being the liaison between us and the landlord & helped us all come to an agreement on how to handle our pest problem. Highly recommend Cindy from Managment Pros

Everything went very well. I wasn't sure if i wanted to rent out or sell my condo but my realtor worked closely with me and understood my needs. Being under a financial crunch, we decided to advertise for rent and sale and see which came first. At first it looked like rent would be the best option, but we ended up putting it on the market for sale. Got a full-cash offer within 3 days!!!! There were a few inspection items I needed to take care of and my realtor helped me find great contractors at reasonable rates. I think my realtor knew the market and helped me price right. I am very happy with the service and the outcome.

Real Property Management is an excellent organization. Chuck Adcox is my representative and he is the consummate professional. He shows gumption/ spirited initiative and fantastic organizational skills. Chuck answered all my questions, concerns and provided excellent council regarding the processes. He has vast industry knowledge which aided me in the decision making process. He truly sets the bar in this industry; I highly recommend Chuck Adcox for all your real estate requirements and endeavors.

Seamless! Lydia was super helpful and attentive.

Real Property Management PROS has managed my rental property since 2012. The property is in Virginia and I live in Dallas so I have relied on them for all aspects of management and maintenance. I couldn't be more pleased with their performance in all aspects. Then, when I needed to sell the property, the leasing manager, Jen Robeson, also provided realtor services to get the rental sold. Once again, since I don't live in Va, Jen took care of all dealings with the buyers, the HOA, and the city to get the property ready to sell which was no small effort. I can't say enough good things about the company and especially about Jen. Thanks Jen!

Ezequiel Avila did an amazing job coordinating the entire process of having a new water heater installed. This experience went very smoothly and I am very happy I did not have to worry about anything.

After I asked Cindy Cole to paint the shutters, she took care of coordinating every detail from start to finish. We really appreciate her attention to detail as well as quickly taking care of this issue.

Ms. Alex Sanchez was prompt, courteous and knowledgeable in providing me with all the knowledge and tools to take care of the above issues. I would rate her service/help as a perfect 10!

The process went very well. Lydia was very helpful from start to the end. We had some issue with vendor where we bought washer from but Lydia handled it like a pro.

Monea, who is my main point of contact at RPM for any maintenance related issues, consistently exceeds my expectations as a maintenance coordinator. I’m alerted of any issues in a timely manner, offered alternative solutions if one is available, and kept updated on progress and completion of all maintenance activities. I appreciate Monea’s dedication and help and will continue my relationship with RPM because of it.

I had an issue with some appliances in a rental property I own. Lydia Andre was on top of the issue and handled it all for me. Her service was quick and professional. She did all the heavy lifting which made my end very easy. Since it was the Holidays, this could have been more of a problem to get things done but she executed flawlessly.

I have been very happy with Real Property Management PROS. They have managed my rental property in Reston for almost 10 years. They collect rent, handle lease renewals, automate paperwork, provide online statements and year end tax documents, and handle any service or maintenance requests. When I was looking for a new investment I deliberately chose a property in an area where Real Property Management PROS could manage it. There was an issue with the clothes washer as soon as the first tenant moved in, but RPM took care of all communications with the tenant and repairman visits until the problem was resolved to everyone's satisfaction.

They are doing a great job in managing my property. Prompt responses and great attention to details.

The maintenance coordinator Monea Watson has given excellent service in maintaining our property, most recently promptly arranging for repair of a faulty garbage disposal.

The garbage disposal at our property broke and needed to be repaired. Monea Watson took care of scheduling and repairs in a highly skilled manner resulting in the garbage disposal being repaired very quickly. We are very happy that our property is being professionally maintained.

Excellent! Chuck Adcox was responsive, helpful and knowledgeable of the rental market in my area. He gave excellent advice and helped me to think through major decisions and was helpful with details too. My home rented within two months in a slow rental time of the year. at full asking price. I was very happy with this timing. I would definitely hire Chuck and Real Property Management again.

We found a rental property and needed a quick move in. Tabatha was such a big help with the many times that we called and emailed to check on the process. She always took the time to answer our questions and keep us updated. Everyone was also very professional that we dealt with, and we feel we are in good hands for our lease. We will definitely use them again if we end up relocating.

The work was completed as promised. After the initial service to assess the repairs, they determined it would be most cost effective to replace the unit. I was provided with three price options and selected the best one for my current needs.

Lydia Andre at Real Property Management Pros is a pro. She contacted us immediately when the tenant reported the breakdown of a major appliance and issues with a smelly toilet. Lydia's quick action and constant communication left us (owners) and the tenant satisfied. Lydia's emails were thorough and continuous to ensure the issues were dealt with in a timely manner. Lydia also reached out to the Homeowner's Association and to the plumbing company to make sure all details were noted and attended to. She's a great asset to RPMP.

The work went well. Our contact person, Chuck Adcox managed a handyman contract to have painting and some odd jobs done as well as a professional cleaning. Chuck took care of everything needed to prepare the house and then found a tenant for us and did the work to setup the lease

I’d like to appreciate Tabetha and Jen’s rapid process and help. Though we had a tight schedule, it went well punctually.