Phoenix Home Services Inc

Very smoothly. Was very good in keep us appraised of each step of the process and the workmen were very professional.

There’s a reason that so many reviewers consistently praise Phoenix Home Services with words like Professional, Reliable, Trustworthy, Responsive, Quality, Attention to Detail, Creative Designs and Great Communications. It always feels like a leap of faith to sign your name on a contract involving a lot of money. I have friends who have had less than desirable outcomes with other companies, but I can assure you that you will be pleased if you sign on with Phoenix. Phoenix will treat you almost like you are family – from the very start, you can see that they are just as interested in having a positive experience and great project as you are. You will find that Phoenix will stand by their customers from beginning to end. It’s no wonder that they have an A+ rating with the Better Business Bureaus (BBB), with no complaints! Clint will help you see your vision in an even better way than you can imagine – his designs are creative, clean-looking and beautiful – your project will come to life exactly as the plan schematics are drawn up. His expertise and ideas will help you come up with the perfect project within your budget (and Phoenix keeps to their budget, which gives great peace of mind). The proposal I received with the scope of work and materials was very detailed and was superior to all the other estimates I received. Because of the specificity and clarity of the proposal, it was easy to make the decision to go with Phoenix. Clint stays in constant communication with you as the plans are put into reality and is very reassuring as you go through the permitting process. He is always available to answer any questions or concerns you may have. Clint loves his job and exudes enthusiasm for creating a project that you will love, which makes you look forward to the finished product even more than you originally imagined. Once the project is underway, Steve keeps you closely informed of the schedule and all facets of the construction. I can’t say enough about the responsive communication I had throughout all phases of the project. Steve is extremely helpful in helping you make choices for materials and colors/finishes. Having Steve overseeing the project gave me great confidence that the outcome would be exactly what I expected. He is very pleasant to work with and he makes sure that there is great attention to detail and craftmanship in the work that is being done. You can tell that the Phoenix team is just as invested as you are in the quality and end results of their work. Steve was on top of any issues that came up and was quick to respond to any concerns or questions I had while the work was being done. Clean-up was excellent. The end result is that I have a beautiful covered deck and sunroom and it is the envy of all of my friends and neighbors! I would not hesitate to work with Phoenix again and I am happy to recommend their work to anyone who is considering a home improvement project.

Cant give these guys enough praise on the renovation of our basement. Of course in any renovation unknown things pop up (especially in a home like ours originally built in the 1950's.) But Phoenix tackled it all with ease, professionalism and most of all competence of their craft. Need to move the HVAC? No problem. move the Hot water heater? Easy. Outdoor french drain? flip the stairs from one side of the house to the other? Rip out Concrete? Done. Done. Done. Custom Wine racks, custom cabinets? Hand made butcher block table with shelves and drawers? They made it seem like a breeze. We're planning another project next year and our first and only call will be to them.

It’s been our dream to remodel our kitchen for years now and Phoenix was the only one we trusted to do it. They’re professionalism, attention to detail and craftsmanship are excellent. We’re beyond happy with how the kitchen turned out. They’ve also redone our basement and we can’t recommend them enough.

Our screened in porch and deck turned out even better than we imagined. Phoenix had excellent communication throughout the lifetime of the project. The craftsmanship was great, the workers always arrived on time and cleaned up at the end of the day. Any minor issues that popped up were dealt with quickly and no fuss. We would work with Phoenix again on another project.

From the outset Phoenix Home Services was punctual, professional, helpful and most importantly creative in envisioning a new design for our driveway and walkway. The process could not have gone better. I believe we met nearly every member of the management team as each stopped by to monitor the work and to see how we were feeling about the project. Phoenix masons are expert. The attention to detail was phenomenal. We actually had people from the neighborhood walking into our yard to admire the work. This was a huge project for us. Phoenix Home Services was the right choice.

We had a new driveway, some retaining walls, and a new fire pit done outside and a complete remodel of our first floor, including a new kitchen and updated bathroom. Phoenix did an outstanding job, the team was great to work with and they communicated the schedule throughout the project. I would definitely recommend!

The Phoenix team was friendly, professional, answered any and all of my questions same day. They helped transform my backyard into an oasis that I now enjoy every day with my family. I will call them again in the future for any home improvement projects.

We hired Phoenix to renovate our kitchen and dining room which involved knocking down a wall, rerouting plumbing, electrical, and gas, and changing the height of the ceiling in some places. Phoenix finished the job quickly and communicated with us the whole time so we would know what to expect during the project. They were always responsive to our questions and handled a few surprises along the way. The crew did great work in our house and Phoenix works with great subcontractors for cabinets, tile, and counters. The relationship between Phoenix and their subcontractors meant that we just needed to pick what we wanted and they coordinated the rest. Overall a great experience!

Clint and the team did a fantastic job! They were very professional and their work was unbelievable. No pressure to get a contract like other outfits and we were informed daily on the progress of the job. No games! Timelines and expectations were delivered as promised. I highly re omens Phoenix Home Services. They are the best.

Fantastic. From the very first meeting we were impressed. Professional, hard working, respectful and excellent communicators. We are thrilled with the results and would strongly recommend Phoenix to anyone and will absolutely use them again for future projects!

We contacted Phoenix in early 2020 to provide us with a quote for a small covered outdoor space. From the minute we reached out we've been exceedingly impressed with our experience in numerous ways. Our first visit was with Clint who listened to our initial ideas and gave us creative and functional ideas for how to make the space even better. His design blew us out of the water and it was no longer a question of who we would use for this project. Our original idea was a much lower price point than what Clint designed for us but certainly something we will use and love much more than the cheaper, lesser option. Communication has been outstanding, from initial contact throughout the process and into the follow up. Every team we've worked with has been quick and thorough to respond which is expected these days. Each week we were given a detailed timeline of what work was scheduled to be completed on each day so we knew what to expect. All project manager and teams who worked on our project were knowledgeable, professional and friendly. Absolutely no complaints whatsoever, everyone was so kind. Workmanship appears solid (we are only 1 week from completion) thus far. We watched each phase of the project unfold while it was happening and, from my novice experience, proper procedures and processes were followed throughout. We will not hesitate to recommend Phoenix to our friends and neighbors.

VERY happy with Phoenix Home Services, Inc.. They remodeled 3 bathrooms in our home, re-tiled kitchen and installed deck and railing, and we could not be happier. Final product is outstanding. The Crew was amazing, kind, kept a clean jobsite and did not cut corners and truly cares about their craft. I would recommend Phoenix to anyone and everyone. They Deliver.

The Phoenix staff did an amazing job on delivering us the covered porch and deck that we wanted for our home. From the initial design and mock-up to making that picture a reality, the staff at Phoenix were polite, accommodating and above all else were excellent delivering on the final product. We would highly recommend them and look forward to hiring them again for any other home improvement needs and wants.

Our experience with Phoenix home services was exceptional and we recommend them highly. They built two patios for us, one behind our house, and one with a fireplace in the woods by our property. Clint was very enthusiastic about out projects. He is very knowledgeable and provided solid and creative design recommendations after hearing what our goals were. His statement of work was detailed and itemized so there were no hidden surprises. He talked us through the entire process and his status updates were appreciated since we had to deal with inclement weather. Despite the weather and the holidays, they did an excellent job keeping within the schedule. The materials used were of good quality. The on-site team was courteous and the worksite was picked up and normalized once the job was completed. Despite the cold winter, the patios and fireplace are one of our family’s favorite gathering places to unwind. We expect many years of enjoyment through all the seasons and could not be happier with the finished product.

This is the second time we've hired Phoenix, this time to add a patio to the excellent screen porch they completed last year. We stand by everything in our original review (an "A" on 3/5/2020). Phoenix's estimate was not the lowest, but we felt comfortable paying for the quality and attention to detail they had demonstrated before. Tomas and his team worked efficiently and carefully, finishing the patio in 3 days and cleaning up the whole area. Clint and Brian did a seamless hand-off from sales to oversight and we always felt like we knew what to expect.

Thank you Clint, Steve, Les, and the entire team! We love our new deck and flagstone patio! Where do we start? Competitive pricing with a couple extra robust add-on’s by the owner, Clint, was the cherry on top to separate them from the other three decking companies we called. Even better is while they predicted the project wouldn’t start for another three months, we got a call two days after signing the contract that they could squeeze us in the following week. And they did. Wow. Fast forward to today and it’s done; we’re standing here looking at a massive deck with Trex and steps leading to a beautiful flagstone patio. Now we need some better weather to start enjoying them... Prompt and near daily communication, excellent pricing for the quality and speed, and no broken promises. We used Phoenix years ago for a smaller project at our old townhouse, so as a repeat customer, we couldn’t be happier for using them again.

I cannot recommend Phoenix enough and wish we had found them when we remodeled our home 4 years ago. They installed a new 500 sq ft patio, fire pit and updated our exterior siding to bring our home into the 21st century. The whole team is extremely professional and you can't beat Clint's designs. From start to finish, we were kept informed and involved in the design and installation process. Although they're not the cheapest contractor (but not the most expensive), you get what you pay for and that's top notch customer service, design and materials. We will definitely be using Phoenix for any other home projects we have in the future!

These guys did a great job. It took a while for the job to start, but once it did the communications were great. The quality of work was fantastic. The guys were always masked up and they made sure to protect the other parts of the house. They were all very courteous and professional. If you're thinking about having work done, give these guys a chance.

Overall Phoenix did a fantastic job with this project. Despite the current COVID environment, they were here everyday getting the job done. Communication was good, and we did not have any hiccups or addendums that weren't previously discussed from the original scope of the job. We did have some issues with the re-surfacing of the hardwood floors, but Phoenix went out of their way to ensure we were satisfied with the end product. They were fantastic to accommodate us on certain items based on our budget; one thing that stood out to us was this feature. We are so happy we found them and our house is better than we imagined it would be from the initial drawings. We hope to work with them again on other projects for our home.

The decks look great and our neighbors have been giving them accolades for how they stand out. It was much more than I initially budgeted but we did get Trex decking and railing systems. LED lights were put into the stairs and it gives a great look.

Phoenix Home Services built a 700 sqft ground level deck underneath an existing deck. They were easy to work with and very professional. Together we discussed best options based on the terrain, and our deck turned out better than we ever imagined!

We hired Phoenix Home Services to remove our existing deck, rebuild a screened-in deck, and install a stone patio. I don’t think words can express how easy and pleasant it was to work with Phoenix starting at the estimate through project completion. Clint provided an incredibly detailed Statement of Work (SOW) and about a dozen 3D design images. Phoenix handled all of the permitting and Clint and Steve provided weekly project timeline updates throughout the project. They finished the job right on time and it’s everything we wanted. Every aspect of this experience was exceptional. Their customer service, craftsmanship, and attention to detail was simply remarkable. We received other estimates, but right out of the gate Phoenix was on the top of our list. One of the estimates was significantly cheaper, but we only received one 3D image and the SOW only consisted of a few bullets. The reason I point this out is because I did some research and the price of lumber skyrocketed by 130% shortly after we submitted our deposit to Phoenix due to sawmills closing in the U.S. because of COVID-19. There was no price adjustment and Phoenix honored their quote. Had we gone with the other company, I strongly believe they would have tried to jack up the price after the project started. Our kitchen and two bathrooms will likely be the next projects for us and Phoenix will be the company we call. Thanks to Phoenix and their entire crew!

As we were looking to redo our driveway, front walkway and stoop, and add a portico to the front of our house, we contacted Phoenix Home Services to do the work. There was a lot of coordination and permitting that needed to happen. They took care of everything. While Phoenix's cost was a bit more than some other contractors, their work was impeccable and they were easy to work with. We get compliments all the time.

Scheduled an appointment for 9AM on Saturday morning. They never showed up. Tried calling them at 703-543-6929 but says their hours are only through Friday. Tried the phone # Angie's List provides, but just disconnects. Totally unprofessional and wasted our time. If you can't show up for the sales call, how can you trust them to show up for the work? And would love to see them say my phone # didn't work since it's the same phone they called me on to book the appointment. Updated(12/18/2020): No email was ever sent. Company claims "Google was down" so not everyone received mass email.