Phoenix Home Services Inc

I am delighted to give Phoenix Home Services a five-star rating for their exceptional work on our home addition. From start to finish, they demonstrated outstanding quality, efficiency, reliability, flexibility, and excellent communication. Not only did they deliver a new living space we absolutely love, but they also completed the project in a remarkably short time and made the entire process as smooth as possible. Our project involved removing an existing covered deck and replacing it with a 20’ x 17’ four-seasons room. We sought proposals from several companies, and while Phoenix was neither the cheapest nor the most expensive, their numerous positive reviews and our discussions with Clint, one of the company’s co-presidents, made our decision easy. Clint’s expertise was evident from the beginning. He identified issues that other companies missed, such as the incorrect width of the existing roof cross beams according to Fairfax County code. He also offered many inspired design suggestions that set Phoenix apart. Clint’s detailed written proposal included a comprehensive "Scope of Work," listing every aspect of the project along with materials and quantities. The proposal featured realistic, computer-generated renderings from multiple angles, which proved to be nearly perfect representations of the final product. Clint estimated the project would take 30 to 35 workdays, but the team completed it in just 27 days, even though we added some new features along the way, like a glass block wall, French drains, and vinyl lattice with an access gate. We are delighted with our new addition. The construction is solid, and Phoenix resolved a long-standing drainage issue. The craftsmanship is impeccable—not even any spattered paint—and the quality of the custom-made windows, skylights, and split AC unit is top-notch. The two-year warranty on craftsmanship and materials also gives us peace of mind. The work crew, typically consisting of four to six members, was exceptional. They were highly skilled, friendly, polite, and well-organized. They adhered to local regulations by not starting noisy work until 8 a.m., cleaned up daily, and prepared the site for rain in advance. Our neighbors had no complaints and were impressed by the speed of the project and the pleasant demeanor of the crew. I particularly appreciated the crew accommodating all my picky requests, despite the extra effort required. Communication was another area where Phoenix excelled. Clint and Steve (the other co-president) made frequent site visits to provide oversight and seek our feedback. They also kept us well-informed throughout the project with weekly emails outlining the work plan, and they gave us a timely heads-up in case of any deviations from the schedule. They were both always responsive to our concerns and ideas, and they took the time to discuss every detail thoroughly. If they agreed with our suggestions, they implemented them immediately and ensured their crew was fully briefed. In summary, our experience with Phoenix Home Services was outstanding, and we would choose them again without hesitation for any future construction or remodeling projects.

When we wanted to design an outdoor living space for our new townhouse we tried a few vendors with no success. We finally found Phoenix Home Services and were blown away by their professionalism, creativity, positive energy and constant communication and updates. Any time we had a question, issue, new idea etc they immediately came up with a solution and problem solved it in a way we couldn't have imagined. It's literally the best customer service from a company we've ever experienced. Their crew worked tirelessly to meet deadlines and worked after hours, in the rain and on weekends to get the project done quickly. We've already booked them for a bathroom renovation and we are trying to think of more projects so they will stick around! The finished product is so spectacular and functional and has surpassed our vision! We can't recommend them highly enough! Hiring Phoenix will be the best home decision you will make! Clint and Steve and the team are the absolute BEST!

Phoenix Home Services are the best deck builders I have ever worked with to date. The professionalism and attention to detail far exceeds my expectations. Our deck looked exactly like the 3D diagram we were shown before construction. Our old deck was completely removed as it was very old. I'm glad we didn't try to only fix just parts of the old deck. It was better to completely replace the deck which will last longer the house. We are so pleased to have chosen Phoenix Home Services.

The finished project exceeded our expectations. We look forward to using our screen room and deck for years to come. The team was very professional, responsive and communicative. They were also very good at trouble-shooting issues.

From start to finish our experience with Phoenix exceeded our expectations. Phoenix made the process as painless as a major project possibly can be. Phoenix worked with us at the start to come up with a thoughtful and beautiful design that would fit within our budget. Unlike many contractors, they were patient while we considered and debated different alternatives and never pressured us to sign. The level of communication from Phoenix was outstanding. Once we did sign, Phoenix regularly communicated with us about the status of permits and scheduling, so we were never left in the dark about when the project would begin. When construction began Phoenix sent regular updates on what to expect each week. The construction was done to the highest standards. Our deck is not only beautiful, but also extremely well-built, which gives us the peace of mind that we'll be able to enjoy this major investment for many years.

Clint & the entire team at Phoenix Home Services were amazing to work with, and our outdoor composite deck, pavilion, & flagstone patio are absolutely stunning. From initial consultation to design rendering, to prepping for the project, all the way through project completion – we were kept in the loop of what to expect and when every step of the way. The crews on the project were awesome and worked both quickly and diligently - and we are beyond happy with the quality of work and the end result. 5 stars all the way for Phoenix Home Services. Thank you again for our wonderful backyard living spaces!

Phoenix Home Services was a great company to work with! After many companies failed to return my phone calls or send a quote, Phoenix was a breath of fresh air. Clint and Steve were both excellent with communication throughout the entire process. They checked in regularly and made sure we had weekly timelines of the work to be done on each day and that we knew what to expect at every stage. If I sent an email with a question I typically had a response within an hour or two. All contracts, invoices, statement of work, project renderings and documents for our HOA were clear and detailed, which I appreciated. The project was completed efficiently, quickly and beautifully, and the result exceeded my expectations. We are thrilled with our new porch, door and walkway, and would not hesitate to recommend Phoenix. We plan to call them again next time we have a major home project.

Our project was huge. We added a screened porch and a 400 sq ft kitchen to our house - almost 800 sq ft in total between the two projects. I wanted a contractor who would handle everything or at least as much as possible, and have their own employees vs. hiring out work to subcontractors. And we wanted a fabulous design and incredible attention to detail during the execution. We got all of that and more. Clint's drawings were amazing and we fell in love immediately. Everyone who worked on our home (and there were a LOT of them!) was knowledgeable, friendly and efficient. We are over the moon with our new kitchen and porch and I will run out of space for this review before I can say 1/3 of what I want to tell the world. So I'll just put this: don't think twice. Phoenix can do the job, they can do it RIGHT and do it well. Tell them what you want, then get out of their way and let them work. You will absolutely be happy with the results.

This is our second time using Phoenix Home Services and we could not be happier. The first time, we had a leak in the kitchen and our insurance company's recommended contractor was very difficult to get in touch with and made us feel like the job wasn't worth their time. Since things weren't going well, we reached out to Phoenix and they really pulled through and we have our dream kitchen! Honest guys, hard workers, and excellent work. When we needed a roof replacement, our confidence in them led us to hire them to do a complete glow-up of our back porch (basically, build a completely new structure, wired with electrical for fan and lighting), as well as a facelift for our carport. We knew when we hired them that this would be worth every penny paid - and we could not be happier.

We just completed a renovation with Phoenix which included removing our old wooden deck, building a screen porch and paved patio, and all the smaller considerations that go with those projects. We considered a smaller contracting outfit but decided to go with Phoenix. What interested us about Phoenix initially was the breadth of experience and expertise reflected on their website, but what sealed it was our initial meetings with, and proposal from, Phoenix's co-owner and design guru, Clint. We had only vague ideas of what we wanted, but Clint saw all the possibilities and was generous with his vision, while still being mindful of budget concerns and presenting alternatives to satisfy those. As we were new to doing a home project of this scope, Clint was patient with answering our many questions and addressing any concerns we had. A benefit of going with a larger and more established contracting firm like this, we found, is their access to, and existing relationships with, the "best of the best" sub-contractors and suppliers. I think they also must have some sort of magic deal with the permit authorities (or perhaps it's just vast experience and knowing how to get these things through efficiently) because that part of the process, which we expected to produce the biggest delay, went at lightning speed! Indeed, one of the great things about Phoenix is that they keep everything moving forward. The projects and subprojects kept moving at a breakneck pace. Clint makes sure everybody’s taking care of their responsibilities (including, sometimes, you the homeowners). In the end, the project was done literally months ahead of schedule and we are very pleased with it. We'd absolutely use Phoenix again if we ever get our act together enough to do another home renovation, which is a big "if" as we are generally lazy people. But we're so glad we finally did this project, after having it on our backburner for over a decade, and that we did it with Phoenix.

We hired Phenix to replace a wood balcony off our second-floor living room that was literally falling apart with a covered screened porch with stairs leading down to a newly poured concrete patio. Everything was so well planned and organized that they managed to get the entire project completed on time in just three weeks -- despite 100 degree temperatures and more than one downpour. All of the trades workers were professional and courteous, and of course Clint and Steve were a pleasure to work with. We are extremely happy with the final result and will hire Phoenix again in a heartbeat for our next project.

Phoenix did a fantastic job on our sidewalk and porch.

Phoenix did fantastic work on our renovation at our home in Reston. We had a screened in porch built at our house. From the initial consultation, all the way through making sure every last detail of our project was done to our full satisfaction, we were impressed. They offered a fair price, excellent work, and quick, direct communication throughout the process. They took extra care to make sure everything was perfect and that we were happy. We strongly recommend them for your project!

Clint is on top of his game. From our first meeting throughout the design to inspections to final touch-ups, he was available, knowledgeable, and patient. We had a lot of little modifications and requests and I was pretty sure the team would be fed up with us, but instead, they listened to what we wanted and made it happen. Scheduling was efficient. We got held up by weather and inspections, but the team was transparent with us about their availability and willing to work around our schedule. In terms of quality of work and the final product -- fantastic! I don't recognize my house. We feel like we just moved into a nicer neighborhood. Phoenix is the whole deal. They hire professional, respectful, and friendly staff who care about the work they're doing, get it done quickly, and respect each other.

Phoenix was fast and professional as they built our screened porch. They did great work and overdelivered on every one of our requirements. We had some bad experiences with other contractors in the past, but Phoenix was a breath of fresh air. When small problems came up, they were on the phone with us in 15 minutes and providing the right answers to address the issue. I will definitely look at using Phoenix for projects in the future!

Phoenix Home Services just finished a screened in deck for us. It is a great addition and the workmanship is outstanding. We are enjoying every minute after just a couple days. The entire team were great to have around. They were all completely professional, polite and very energetic. Clint was the single point of contact and was at our home every morning to check progress and help with on-the-fly changes and adjustments. Les was at the site all day every day and kept things moving forward. The rest of the team seemed more like a family than a work crew. A couple of changes were made during the construction to make the project better and those incurred no additional cost. The entire project was completed several days early and exactly on budget. The area was thoroughly cleaned up and looked great when they left. We have done several previous home renovation projects (finish basement, kitchen remodel, windows, doors) my only regret is that I did not have Phoenix Home Services on the first job. I would never have used another company nor will I for any future projects (Clint is working up an estimate for our bathroom remodel right now).

As homeowners who recently underwent a large renovation, Phoenix Home Services is nothing short of impressive. In only 30 days, Phoenix renovated and transformed our entire first floor including the living room, kitchen, and family room into a stunning, spacious, and comfortable living space. It is like living in a completely new home and we are absolutely in love with the results. Phoenix employs professional, friendly, knowledgeable, patient, and efficient craftsman who wouldn’t quit the job until it is was completed to our satisfaction. Every space was made functional, every gap made flush, and every screw glued and fashioned tightly, resulting in an esthetically pleasing home revival. There were hiccups along the way, as expected, including supply chain and fit/finish issues; yet, none of these glitches had anything to do with Phoenix themselves, their work ethic, craftsmanship, or speed and efficiency. Phoenix went out of their way to make right those issues when then arose.

Phoenix Home Services was an incredible partner in our bathroom remodels. Clint and his team (Steve, Alan, Julio, Paul) made us feel comfortable every step of the way with thorough explanations of the next steps in our project, total transparency when it came to cost and timeline and helpful guidance. From design, to demo to construction, we were pleased with every part of this remodel and look forward to hiring Phoenix for our next project soon.

Clint and his team did an outstanding job building a new brick stoop for our front door, a portico on top of that, and replacing our front door. This is the second major project I have used Phoenix Home Services for and they do a great job at managing large/complex projects and keeping you up-to-date. The materials they use are all high quality as well. I highly recommend them and they have a great emphasis on quality and customer service.

Phoenix was excellent for my full bath remodel. They were a little more expensive than some of the other quotes I got, but absolutely worth it. The initial proposal and design provided was very well done, including 3D renders, vertical diagram, required materials list, detailed scope of work, and contract agreement. All of the work went smoothly, completing in the original provided timeline, passing inspections, and looking great at the end. Overall, Phoenix possesses some of the most important characteristics of a great contractor. They have the expertise to get the job done well, great communication, and seemed to genuinely care that I was happy with the final product. I highly recommend them to anyone looking to do a remodel

We hired PHS for a new deck project. From the initial sales meeting to final inspection/closeout, PHS did an amazing job. Clint was friendly, informative and a pleasure to work with. He clearly communicated timelines, costs, etc. During the project, he stopped by regularly to ensure the work was on track and to our liking. When we had permit delays, he was on top of everything, constantly keeping us informed. Les and his build team worked quickly and with the utmost detail. Their collective years of experience is reflected in the quality of craftsmanship. The deck turned out better than we could have imagined. From the three competing bids we received for this project, PHS was not the cheapest, but as they say - you get what you pay for. We'll be hiring PHS for our future projects, and I would highly recommend them to anyone who wants quality work with exceptional customer service. Thank you Clint, Les, and the entire PHS team for our lovely new deck!

Phoenix did a great job turning our dark and dingy basement into a bright clean space that gives us much needed room; it is almost literally a night and day difference. At each point they communicated clearly about status, made suggestions that fit our needs and responded to our questions whether by text, email, or phone. They designed and built a fantastic bathroom, improved the exterior access, and installed an exterior drain. Everyone from design to build to billing was professional, helpful, and courteous.

Highly, highly recommend the great team at Phoenix. From the initial point of contact with Clint, we felt that the Phoenix team performed responsively, with a high level of integrity and knowledge and were able to articulate options, trade-offs, and work within budget. We had a small flagstone patio that we extended to the width of the house, switching to silver travertine after an enthusiastic discussion with Clint (with pictures) that kept us suprisingly under budget and informed about how it would look. In short: absolutely beautiful. The team cares about details: such as the angle at which the water is steered away from the house in a downpour, and the french drain, which helps foundationally even if most guests wouldn't even notice this. It's a tremendous benefit to the home. The project turned out WAY BETTER than we originally planned. Huge gratitude to the team - from signing to finish the project took less than two weeks. I've had people come over and comment on the craftsmanship and beauty, saying whoever did this knew what they were doing.

Clint and his team were terrific, explaining all options in advance, stayed within budget, and making us a beautiful new back deck and lighting. Very professional in all respects.

We recently hired Phoenix Home Services to build a patio and small deck, and we are extremely happy with the results. Clint and the rest of the team did an excellent job from start to finish. Clint was very professional and easy to work with. He listened to our ideas and provided valuable input and advice to help us create a patio and deck design that was both functional and aesthetically pleasing. Once we had a plan in place, Clint and the team got to work as soon as the permits were approved. They were very efficient and always arrived on time. Clint provided frequent updates and was very responsive whenever we had any questions. The patio looks beautiful and is exactly what we wanted. We ended up adding in some additional work, and that turned out great as well. I would highly recommend Phoenix Home Services to anyone who needs a new patio or other outdoor living space. Thank you for your hard work and excellent craftsmanship. We are extremely happy with the patio and deck, and we look forward to enjoying it for many years to come. We are already considering doing another project with them next year.