Phoenix Home Services Inc

Highly, highly recommend the great team at Phoenix. From the initial point of contact with Clint, we felt that the Phoenix team performed responsively, with a high level of integrity and knowledge and were able to articulate options, trade-offs, and work within budget. We had a small flagstone patio that we extended to the width of the house, switching to silver travertine after an enthusiastic discussion with Clint (with pictures) that kept us suprisingly under budget and informed about how it would look. In short: absolutely beautiful. The team cares about details: such as the angle at which the water is steered away from the house in a downpour, and the french drain, which helps foundationally even if most guests wouldn't even notice this. It's a tremendous benefit to the home. The project turned out WAY BETTER than we originally planned. Huge gratitude to the team - from signing to finish the project took less than two weeks. I've had people come over and comment on the craftsmanship and beauty, saying whoever did this knew what they were doing.

Clint and his team were terrific, explaining all options in advance, stayed within budget, and making us a beautiful new back deck and lighting. Very professional in all respects.

We recently hired Phoenix Home Services to build a patio and small deck, and we are extremely happy with the results. Clint and the rest of the team did an excellent job from start to finish. Clint was very professional and easy to work with. He listened to our ideas and provided valuable input and advice to help us create a patio and deck design that was both functional and aesthetically pleasing. Once we had a plan in place, Clint and the team got to work as soon as the permits were approved. They were very efficient and always arrived on time. Clint provided frequent updates and was very responsive whenever we had any questions. The patio looks beautiful and is exactly what we wanted. We ended up adding in some additional work, and that turned out great as well. I would highly recommend Phoenix Home Services to anyone who needs a new patio or other outdoor living space. Thank you for your hard work and excellent craftsmanship. We are extremely happy with the patio and deck, and we look forward to enjoying it for many years to come. We are already considering doing another project with them next year.

Phoenix did a complete remodel of my seriously outdated kitchen. After months of planning, it went from really sad circa 1970’s to amazing modern bright in about 6 weeks from demo to final inspection. The work crews arrived on time every day and were total professionals. Everyone was so nice and didn’t mind explaining things to me and offering really helpful suggestions. Each week I got a schedule of upcoming work to be completed. I did have extra expenses over the original contract for subfloors and electric, but with a 60+ year old house, these things are to be expected. In the end I have a beautiful kitchen that is totally up to code and will last for many more years. I will definitely consider Phoenix for any future remodeling.

Bottom Line Up Front: We are very happy with the outcome. It took a couple extra steps to get there, but I measure the value of a company not only by the quality of their work, but their honesty, integrity, and how they handle situations when they go wrong. A handful of things need to get corrected and added toward the end of the project, and Clint and the gang worked with us to get a great outcome. Details: We have a 14'x30' simple wood deck removed from the back of our house and a similar area of concrete patio installed with half made into a covered and screened porch. Clint was a great designer and project lead. He gave us great design advice, came up with a pleasing design, and absolutely stood by making sure all our requirements were met. One of the problems we had toward the end came from Clint NOT trying to upsell us something (fixing all the siding above the porch area rather than just what was needed to install the porch - in retrospect the siding was installed incorrectly many years ago, and Clint regretted not advising us to just fix all of it.). Construction team: All four teams - Concrete/Masonry, Carpentry, Electrical, Paint - were timely, neat, flexible, and friendly. I was able to chat with the lead easy as needed to check on progress and get clarification as needed. Corrections at the end: During the final walk-thru, there were a handful of things we pointed out, and several that Clint identified that we missed. All where quickly rectified. After the project was complete, we discovered that the porch roof leaked during a rainstorm. Clint immediately sent the team out, and they determined (I had suspected this) my 19-year old siding was the culprit. At a very reasonable addendum, they quickly rectified the problem. I have now enjoyed my wonderful, leak-free porch in several rain storms since that time. One truth for anyone doing a project like this - your yard will be trashed. That is simply unavoidable. Landscaping was not part of the contract, and I knew this - BECAUSE I READ THE FINE PRINT. READ THE FINE PRINT. It will make you and your contractor both happier. Know what you are and are not buying. This is true for any contractor. The Phoenix crew did clean up the year, spread seed, and professionally clean the project. I would definitely consider this company for future projects.

This is the second project we have hired Phoenix Homes Services (PHS) for, the first was a complete remodel of our bathroom which we still love. This time we worked with them to convert our garage to a brand-new room with full bath, laundry closet, and bonus shelving. The timeline for the project from start to finish has been about 6 months. In June we did an initial walk through with one of the principals to discuss options. Having worked on many homes in our neighborhood and in the area, he is well versed on some of the challenges that occur with remodeling older homes. As part of the walk through he explained areas that may require extra attention like electrical and foundations. This helped set expectations for the project and gave us information to use to set up a contingency fund as a backup plan. Once a general concept was agreed upon, we established the contract and began work on the design. The initial design from the designer really highlighted the possibility of the space. He patiently worked with us to adjust it so it perfectly fit our needs. Communication was good as they worked the permit process, and we got lucky that construction could start a couple of weeks earlier than planned (not guaranteed by PHS, it was truly luck). Demolition work can be loud and chaotic. Since we were living and working from home during this process. PHS made sure the site was as orderly a possible and did what they could to accommodate our meeting schedules. We also received assistance with picking finishes and items for the space. As warned, issues were identified with the electrical and foundation. Because of the initial prep discussion, we were prepared and able to work with PHS on a solution that brought everything up to code and would support the room. We were provided weekly email updates on the status of the project and the crew showed up on time every day. Each step of the project was explained, and recommendations were presented so we could make the decision that was best for us. Everyone we worked with was kind and patient, which is so important when involved in something that can create so much anxiety. Our project was completed within the timeline provided. One of the nicest surprises was with the bonus shelving, which I just asked to be built. Because PHS focuses on the details, the shelving was solidly built and painted. I was able to begin using it while the rest of the project was completed. Overall, we are ecstatic with the results; everyone has expressed how lovely it is. The process was well managed, and we would definitely work with them on any future renovations we need.

Phoenix Home Services did a beautiful job remodeling our 1950s bathroom. Steve helped us make cost effective design decisions. Deyvis, as the on-site lead, did a great job creating a gorgeous room. He checked in periodically to ensure we were happy with their progress and made a few adjustments upon my request. We will gladly use Phoenix Home Services again! They provide quality work at a reasonable price.

Replaced tub with walk-in shower, added vent fan, new lighting and fixtures all went very smoothly. Finish work is amazing. Crew lead by Davis ensured project was done correctly. Schedule had a half day for punch list items. Very happy with final product.

Phoenix did an outstanding job with all the projects they were hired for. We appreciated the weekly communications they sent us detailing what work will be done each day. Both the contractors and Phoenix personnel were very professional and answered any questions we had. We especially loved working with Steve again as this is the third time we have reached out to Phoenix with work requests. Steve was very friendly and knowledgeable on an all aspects of the project. We highly recommend Phoenix to anyone looking for construction work. They are our go to group for any construction needs. We will definitely use they again on future projects.

Phoenix Home Services is fantastic!!! They did an efficient, professional job on all of our projects, which include a bathroom remodel, creation of a window with a surrounding built-in bookcase, repair of a drainage issue in our backyard involving masonry work, and installation of insulation in our attic. They may not be the cheapest in town, but the quality of their work is remarkable and they did not cut any corners. They also managed to finish ahead of schedule, which was very important to us and almost unheard of in this industry. Clint and his team were very responsive and regularly kept us in the loop. We would absolutely use them again if/when we have more projects in the future and we highly recommend them to anyone looking for top notch work.

We have used Phoenix Home Services for five projects in the past fourteen months. 1) New large deck with screened in porch, travertine walkways and steps 3) master bathroom remodel, 4) large outdoor shed installation with concrete pad, and 5) to convert a storage area in the basement to a fifth bedroom. They are excellent at design, very responsive, work quickly and professionally and priced fairly. In every instance, they completed the job ahead of schedule with minimal disruption. We had one warranty issue and they fixed that immediately without complaint, that’s really a key in whom you select, do they stand behind their work? At this point, they are like family to us and we don’t even consider other contractors. Clint does excellent designs, listen to what he says, because he calls it right.

Phoenix Home Services designed and built our new screened in porch and adjacent patio. Clint initially designed our porch and patio and kept us up to date as to what was happening weekly. We found this so helpful and important for our own planning. The craftsmanship and materials are topnotch. Clint, Steve, Rudy, and the crew cared so much for maintaining a level of excellence. We are so happy with the final results and highly recommend their services.

The porch came out excellent. They did a great job helping us to determine the look and the build we were looking for. The team that did the build was on schedule and paid attention to the small details which lead to an outstanding final product. Could not be happier.

Phoenix delivered on a great design with quality work, addressing safety, functional and aesthetic needs. Management proactively communicated, while promptly addressing any questions that arose. Weekly schedules helped us understand what to expect and when, and frequent visits by management to check in with us made feel well looked after.

With hectic lives, time is so important. It was amazing to work with Clint and his team, who not only worked quickly, but executed our project with a level of care and attention to detail rarely seen. Project updates were preemptive and clear, and we were never blindsided by unexpected delays or costs.

We contracted Phoenix Home Services to build a screened in porch in our backyard with infratech heaters, and they did an outstanding job. We were kept up-to-date throughout the project and they were also quick to answer all of our questions. The crew was very nice and it was easy to see that the team cares about the quality of their work. We will be reaching back out to Phoenix for future projects.

Working with Phoenix Home Services for our home was a fantabulous experience from start to finish. Beginning with the initial brainstorm ideas on how to fix drainage issues with our home, to the concept sketches, to the estimated costs and timeline, and ending with the completed project; Steve, Clint, and team, were courteous, honest, and professional. Everything was to the initial timeline and scope except for the additions we threw in and the one additional cost of plywood that had to be replaced once the roof shingles were removed. We highly recommend them for any work you are planning for your home.

Phoenix Home Services recently finished our screened in porch and back patio and we are very happy with the final results. Clint was a huge help in the design phase, HOA approvals and County Permits. The finished project was completed within the estimated budget and the team did a great job cleaning the space at the end of the project. Again, Clint and the Phoenix team were very responsive to our questions and kept us informed over the course of the project. The porch and patio look great and we will enjoy this new addition for years to come. We would highly recommend using Phoenix for this type of project in the future.

This is the second time we've used Phoenix for a home project and we continue to be blown away by: a) their pre-work designs b) their responsiveness c) clear and thorough communication of timeline and expectations d) quality of workmanship e) quality of crews - they are polite, inobtrusive, respectful of your space and clean up everything. Clint and Bob (PM on our project) were both wonderful to work with. We will continue to refer them to friends and neighbors and look forward to the next project...our kitchen!

The Phoenix team was a joy to work with. From initial conversations through the design phase and continuing through contracting, communicating about supply chain challenges, and throughout construction these professional teams completed both projects simultaneously and with exemplary attention to detail. Their behind the scenes team coordinated all the vendor deliveries so that materials arrived as needed - a critical thing once the garage was full of materials. My questions were always answered promptly and courteously; everything was always explained to me in advance and clarified if needed. Phoenix handled permitting and provided a complete Package for HOA approval for the screened porch. Both projects are better than I envisioned even after seeing the architectural renderings! The teams arrived promptly each day and cleaned up the house and straightened yard materials as they left. Final cleanup even included restoring the flower area around the new screened porch, picking up nails from the backyard, cleaning the garage and washing the driveway after the dumpster was removed! Awesome team of in-house experts!

Phoenix Home Services is what you want in a contractor, they are professional, work efficiently, have excellent designs and workmanship is first class. It's rare when your project turns out better than expected and the very minor punch items on a large project were handled immediately. They finished ahead of schedule, which is amazing in a time of materials shortages, and we feel part of the Phoenix "Family" rather than just a customer. It doesn't get any better.

The Phoenix team did an outstanding job remodeling two of our bathrooms. Top notch quality and competitive price.

Fantastic! We had just finished a nightmare bathroom renovation with another company and were hesitant to embark on another project. Thankfully, the experience with Phoenix was completely different. Communication with the team at Phoenix was always clear, prompt and helpful. The design process was collaborative and together we found something that fit our budget and our wishlist. The project was completed on time and exceeded our expectations. I’m not sure you can ask for anything more. Thank you Clint, Steve and the entire team at Phoenix. You have restored my faith in the home service industry.

Our family decided to build an addition for our house that would replace our large deck with a two-story sunroom, dining room, and large second-story balcony. We also remodeled our foyer and sitting room at the same time; this was a large and complex project. At the advice of our architect, we met with Phoenix Home Services to scope the project. Steve Bowes, one of the owners, was the project lead, and he stayed closely involved the entire time. Scoping went pretty quickly, as our wonderful architect had detailed plans - we met a few times at the house to confirm elements of the plan, and high-level choices for materials, and even met at the Pella window showroom to select windows together. This was our first time doing a project like this, and it was very reassuring to have so much involvement from Phoenix during this phase of the project. When it came time to sign the contract, Steve reviewed all the terms, in-scope work and materials, and anything that would be considered out-of-scope. This was in the middle of the pandemic, and despite supply chain issues and other uncertainties, I felt we came to a very fair agreement and were given an estimate for when the project would begin, which was several months out. This wasn't a surprise, and actually fit our own schedule very nicely. The payment schedule was also extremely fair, with a portion due up front as a deposit, and then scheduled milestone payments throughout the project - it gave me some reassurance that there was clear motivation to finish construction on time and showed that Phoenix had some skin in the game as well. As we approached the start date for the project, we had several touchpoints with Steve, and we were well prepared once things got underway. This is when we were first introduced to Les, who led the exterior crew - they built a fortress of an addition. I was concerned that these new rooms would feel less sturdy that the rooms they attach to, but it is incredibly well built and is as solid as any original portion of this house. As the exterior work progressed, we also got to meet Bob, the master carpenter, who led the interior crew. Bob is incredibly skilled at what he does, and we appreciated how patient he was with us as we changed our minds several times about the design of our interior work and the finishes and details. His work was incredible, and as funny as it sounds, we miss having him around every day! No project is without issues, though, and we ran into unforeseen problems with the design that resulted in a major change- we were faced with the prospect of having to remodel our primary bathroom unexpectedly. Steve handled this situation as well as could possibly be expected - he was able to get a bathroom remodeling crew assigned quickly, gave us a generous price for the labor, and put forth every effort to turn this change into a positive. The silver lining is that we got to work with Martin, who did an exquisite job on our bathroom - the attention to detail he had on our tile work was outstanding, and we're thrilled with outcome. As the project wrapped up, the team was great about managing our mutual punch-list for touch ups, fixes, and miscellaneous items. They finished on time, and the end result looks amazing; we couldn't be happier. We're not calling anyone else for the next project we do - Phoenix proved that they do great work, care about their customers, and delivered on their promise.

Excellent!!! Highly recommend this company. They provided print-outs before the project for us to review, gave excellent recommendations to our questions, and the price was extremely fair for the quality of work that was done. The crew kept right on schedule, and we were provided weekly updates as to what would be done each week. The work was excellent and the crew members were very prompt each day and cleaned up before leaving. I have absolutely no hesitation in recommending Phoenix Home Services - would definitely use this company again and would encourage anyone anticipating a home project to contact them!!