Phoenix Home Services Inc

I recently used Phoenix Home Services to build a large patio under my new deck. I had three estimates for the construction and although Phoenix was a little higher in price, my instinct was telling me Phoenix was the best choice. I'm glad I listened to my instinct because I could not be happier. The sales rep/designer (Clint) was super to work with and helped me with the design, offering his opinions when I asked for help. More importantly he stayed in touch with me throughout out the project to make sure I was happy. The construction crew lead by Brian was simply outstanding. I'm a stickler for crews picking up after themselves, and the Phoenix crew tidied and put away their tools everyday. In fact after using my hose they took the time to roll it back up exactly as they found it. The final product turned out even better than I imagined. When the project was over my yard was free of debris. There was absolutely no frustration with this project; Phoenix made this easy. They delivered EXACTLY what they promised. You might save a few bucks using somebody else, but I am a firm believer that you get what you pay for. I'll be using Phoenix Home Services again.

Amazing!!! Phoenix Home Services was the last company I called for an estimate to renovate our Master Bathroom. I had been meeting with contractors for months and was taking my time because there was no rush on our end. Their Designer Clint met with me on the weekend, which I appreciated because we were so busy during the week. He heard everything I said about what we needed, and what type of style we were looking for. A few days later Clint provided me with designs of *exactly* what I wanted. Within a couple weeks the project kicked off. They stayed well within the estimated timeline for the project. I would receive detail oriented emails with timelines and updates to the project, and payment schedules. Every few days a project manager would stop by to check on the work. They were very thorough and flexible to our needs. Clint was very responsive and helped keep the project on track. I was especially grateful for Phoenix Home Services ability to think outside the box when we hit a couple challenges with the project. We will be calling them again, and again, and again. Thank you!!!!

We used Phoenix for a complete room addition enclosing our side deck into a sunroom as well as some smaller outdoor projects: installing a patio, retaining walls, stairs, and a fence. We worked with various members of the team who were all communicative, friendly, and confident. We are extremely pleased with the sunroom: it is beautiful and seamlessly fits in with the rest of our house. While they were working there, the crew was extremely respectful and cognizant of the fact that we were currently living there. Carpenter Dan is super competent and extremely easy to work with. He always asked the right questions and found solutions we were happy with. We are a little less satisfied with the landscaping work; it didn't seem to be as much their area of expertise. The patio and stairs are beautiful and have made our yard (which is on a tricky hill) a lot more usable, but the way the landscaping and patio integrate with the yard is awkward in places, which was not entirely clear to us going in and difficult to adjust afterwards. Additionally, there was quite a bit of minuscule debris (nails, concrete chunks, plastic caps, etc.) leftover in the yard afterwards; they came to clean it up upon request but did not get it all. They were responsive to other punch list requests as well.

Entire basement was renovated / finished in 3 weeks. They did an amazing job and handled all the permits, materials, etc. I basically gave them the key, did a walkthrough and told them what I wanted, and they designed and installed all the options in an unfinished basement. Highly recommend Clint and his team.

Great job by Phoenix Home Services There were a lot of moving parts to this job, including coordinating with utilities and third party contractors. From the first visit through final walk through Phoenix maintained confidence and delivered a quality product beyond any other porch addition I have seen.

From the first request to get an estimate thru the final walk through, Clint and team (Ethan & Holman) were just fantastic. They were professional, timely, did exactly what they said they would - had just great and insightful recommendations to improve design. How did it go? We could not be more please with the design, the look, and the craftmanship is absolutely top notch. Seriously, I was thinking some simple deck work, these guys are craftsman. And what a huge difference that makes. The job has finishing details that are superlative. All of our neighbors have been over to compliment the new porch/deck and stairs. Can I say again craftsmanship, I know my original 25 year old deck needed some upgrade and renovation. I'm a little stunned how much more solid this deck is. We've joked that the house may blow away in a storm, but the decks not going anywhere. And that's great, but the handrails are such a beautiful touch, the corners are all tight, and we're very happy. I haven't written a review, and I know this is glowing. But the most positive thing I can say is this -- I'd be quick to hire them again. I feel like we got a great team to work with, great communication throughout, and we got super high quality work done. If there's a regret, I wish I asked them to do this 5 years ago.

We're very satisfied and highly recommend Phoenix Home Services based on home renovations completed in August 2019. Clint met with us at the beginning of the project to provide plans and ensure everything was in order for county and HOA approval. From there, Steve provided outstanding project management and customer support while Dan and his crew provided exceptional workmanship. We highly recommend Phoenix Home Services and will use them again for any future home renovations.

My master bath went from drab and outdated to HGTV spectacular! I couldn’t be more pleased with the craftsmanship and design. Thank you Phoenix for a job well done!

It went great! Very happy with the end result and the Company was great to work with. Very professional and quality work!

So pleased with the work. Clint and Steve (owners) are a perfect mesh of personalities to address a project such as this - and a customer like me!. Many of other contractors I sought bids from tried to cut corners, avoid permit process and have multiple vendors that together would complete the job. I needed one company that I could trust to see project through and take responsibility beginning to end and stand by it upon completion. Phoenix did that The individuals executing the work were professional, quality, accommodating and pleasant to work with! Very

Phoenix came through when no one else could. They provided superior craftmanship and delivered our screen room and deck project in under a month to include storm doors, ceiling fans, light fixtures, accent lighting, and more. Phoenix stayed on top of the project from start to finish and handled the plans, permits, inspections, and ensured everything was built to code.

Steve and Clint from Phoenix Home Services were fantastic to work with - from start to finish. We pulled estimates from four different contractors and their's was the most competitive by far (beware if you live in Arlington, VA - some contractors will overcharge just because the feel like you live in Arlington and they can get away with it). I appreciated their approach of waiting until all materials had been ordered/delivered and on site before starting; it minimized any delays and speeded the progress of the work. They started the week of Thanksgiving and finished right before Christmas. I was amazed at the pace at which they worked and the quality results. I'm highly attentive to details and was probably a pain in the butt at times, but they always accommodated me. They were on site every day and on time. Dan, the site foreman, and his crew were professional and highly competent and easy to get along with. Additionally, they improvised solutions when confronted with the challenge of dealing with a 90 year old home that helped make the spaces highly functional. They treated the rest of the house with care as they ripped out floor and walls in two different rooms. the project entailed renovating the original small kitchen in a 1930's colonial into an entertainment space (demo and new hardwood floors and wall repair) and renovating the old sun room into a new kitchen and living space (complete demo and reno down to the studs). They installed an all new window configuration, new siding on the outside, insulation, new floors, walls and ceilings including electrical install and plumbing where the was none previously. We could not be more satisfied with the results. A few months after the build, we discovered a minor problem (not related to their craftsmanship) and they returned and fixed the problem as part of their warranty. For any future work (we have a couple projects in mind) we would only hire Phoenix. Highest recommendation!

Are you looking to add a porch to your home? We started our search by considering design, price and quality of several companies. Phoenix Home Services gets an “A” in each area. From preparing the design and writing the contract, Clint Asmar from Phoenix listened to us and developed the plan we were looking for, at a price within our budget. The work was professionally completed, within timelines. The porch looks like it was always a part of our home, and we had many neighbors and friends comment about how it’s added to the overall look of our home. Another part of Phoenix is their being there after the project is complete. I called Clint with something I wanted him to look at over a year after it was built. He came out and said that it needed to be taken care of. Again, the Phoenix team responded to this, and they professionally completed the work. We highly recommend them.

We had our 20 year old fence replaced by Phoenix Home Services and they did a fantastic job! The old fence had ivy growing on it and was in really bad shape. Phoenix took down the old one, and cleared out all of the ivy and brush before putting up the new one. At 197 linear feet, it's a lot of fence, and they completed the entire job in 5 business days. The fence looks great, and is very well constructed. They pay attention to detail and make sure every section is right. We had one gate before and asked them to add a 2nd one on the other side of the house. It's on a slope, but they took the time to make the bottom fit within the slope and still look great! We also had our deck done by Phoenix Home Services last year and had a terrific experience so we were confident hiring them again for the fence project. We're also planning to have them do a major renovation of our finished basement in the fall and are excited to work with them again. In addition to doing great work, they are professional, detailed, and very good at keeping in touch with us throughout the projects. We highly recommend Steve, Clint, and the entire Phoenix Home Services team any home improvement/renovation projects!

Clint designed an excellent layout as well as suggesting materials that could meet my budget. Clint, Brian, and Steve kept me fully informed of the progress of the work and showed up daily to ensure things were moving along well. The quality of the work and materials was excellent, and though it cost a bit more than the original estimate, I am very satisfied with the work! My porch, front stoop, and front walkway look 200% better than before.

Let me start by saying I don’t give praise when it’s undeserved, and in fact I tend to be overly critical. So it’s significant that I can’t say enough incredible things about the folks associated with Phoenix and the absolute professionalism with which they approached this job. At every step they went “above and beyond” the minimum - for no other reason than to simply do the right thing. They sincerely take pride in their work, and they should. - they took my average house with an old carport and turned it into a residence people stop their cars to take photos of (really). The garage is simply awesome; it’s way better than my wife and I imagined. We started with a meeting with Clint, who listened to what we had in mind and produced 3D renderings that really helped us visualize things. He offered suggestions and gave important feedback that allowed us to save money while simultaneously get more than we guessed would be possible. Then we met Steve, who was equally laid-back but also equally attentive to our needs. Steve is the “on-the-ground” guy who makes sure all the work flows efficiently and that it’s done right. He makes it look easy when I am fairly certain it’s often a bear keeping all the balls in the air. He understands leadership - he has no problem loading up some debris just because he happens to be in the neighborhood, or pitching in on whatever task needs addressing. Trust me - he’s the guy you want in this role. The concrete guys and brick guys are artists! My retired neighbor watched them carefully while i was at work and was amazed they didn’t cut any corners - even with things that would go unseen. They took the time to make their work perfect. The electrician was also a great guy - actually took time to check out an issue that turned out to be unrelated to the project at hand, but his generosity and conscientiousness were much appreciated. Then there was Dan - the kind of craftsman you wish existed in every company you work with. Dan wasn’t satisfied until he made sure things fit perfectly and looked amazing. Again, just because he has pride in his work. He’s fast but “old school” - and the quality of his approach to construction shows. . . Clint stays in the game throughout, BTW, making sure you’re happy, checking in to ensure expectations are being met and things are perfect. You rarely see this level of communication, and it was refreshing, Beware: Clint is freakishly responsive to questions - if you email him on a weekend, don’t be surprised if you get a response within minutes! I could go on, but I think you get the picture. If you are reading this I assume you are considering options and weighing the pros and cons of different companies. I did the same. But do yourself a huge favor and at least meet with them to see how they operate. They are a joy to work with! Oh, and one last thing - they are fast! They finished our garage very close to the day I originally was hoping they could START. They just did everything incredibly well and so efficiently that things hummed along way ahead of schedule. I am writing this to help other potential customers who want an honest review. But to any Phoenix Home Services folks (including subcontractors) who might be reading this - thank you for making our home beautiful. You impressed the heck out of a critical guy with high expectations (and a carpenter for a father-in-law-law!). You should be proud and I will certainly call you again at the drop of a hat!

Nothing short of Exceptional work. A Keen attention to detail for every aspect of the build. Professional workforce, project area kept clean and provide a true concern for protecting furniture and rugs while prepping the work area. All plumbing, electrical and drywall work was perfect. Excellent Tile job - excellent. Plan on using them again for our Mstr Bath remodel. I would recommend Phoenix to anyone!

Phoenix built an egress window and did improvements on two well windows for us about two years ago. Clint gave us an estimate and discussed details with us. Steve managed the project and looked into making custom covers and followed up all details. Jose did amazing stone work to finish the project. We came across an issue with digging close to a gas line but it was dealt with by us, phoenix and the plumbing company which was frustrating cost wise but it was all ok at the end. Phoenix delivered a "high end" egress with no corners cut to quality and we're very happy with it. They are currently working on some repointing on our patio and Brian is managing the project.

Clint and Juan did an absolutely amazing job at coordinating and communicating promptly about everything and making sure everything we needed was done on time. They even went above and beyond on a few little details we didn’t take into consideration when trying to remodel a room in our basement. They even cleaned everything up really well after finishing the job. I would absolutely recommend them to anyone looking to remodel any project in their home.

I obtained many estimates for a new front porch and walkway. Phoenix provided one of the best estimates and surpassed all the other companies in terms of responsiveness. After my husband and I met with Clint, he emailed us a 3-D rendering of our front porch and walkway. I changed my mind with the design many times (adding columns, centering the door, etc) and Clint was very patient, helpful and creative with his design perspective. Ultimately, I got the porch and walkway that I envisioned. The project itself went very smoothly and the communication from Clint, Steve and Brian was outstanding. They gave me a timeline and completed the project on time. Their crew was meticulous, hardworking and experienced. I am very happy with the finished product and highly recommend Phoenix.

Did incredible work. I just bought the house and they literally started a day after the sale went through. In a month they had the basement totally renovated with flooring walls, ceiling, too wet bars oh, a totally new bathroom, and a laundry room. All changes were designed by Clint and managed by Steve and his crew come. I basically gave them the keys to the basement all month and let them run with it with only occasion calls for clarification. They were able to get the whole place renovated, painted, cleaned up, and permitted within a month. I've had issues in the past with other Angieslist referrals but these guys are the real deal. Thanks for the great work!

When I’m in the market for exterior or interior home renovations, my first call is always to Phoenix Home Services (PHS). PHS just completed a major remodel of 2 bathrooms in my home. This was the 3rd home renovation project that I’ve entrusted to PHS. There’s a really good reason that my first call is always to PHS. It’s actually the same reason that Angie’s List, for the 3rd consecutive year, honored PHS with the home service industry’s coveted Super Service Award. Their exceptional workmanship and exemplary customer service truly set PHS apart from the other home service professionals. The owners of the company---Steve Bowes and Clint Asmar---along with General Manager Brian Rosenheim, take great pride in the company and work tirelessly to deliver an unsurpassed level of customer service. It’s not enough for the company to provide an excellent work product. They strive to exceed expectations for every project and to make sure that each customer has a great experience along the way. Their dedication is truly impressive and unmatched within the industry. During the course of the project there was a slight misunderstanding on my part that caused concern. I immediately received the e-mail response below from Mr. Bowes: “I'm sorry for any disconnect on the project and I assure you everyone wants you to have a good experience and result with your projects. We do appreciate your longstanding relationship with Phoenix and I'm sure we can work out anything that you need on the project.” This is just one small example, but it speaks volumes about the company’s commitment to ensure customer satisfaction. During my 5-year relationship with PHS, I have worked most closely with Mr. Asmar. Despite his incredibly busy schedule, Mr. Asmar has always been accessible and extremely responsive. Customer satisfaction is his top priority. He is all about making the customer happy and he goes above and beyond to ensure that every last detail is perfect. There is no question that Mr. Asmar is a true professional and highly accomplished in his field. He is one of the hardest working individuals I’ve ever met. I’m not sure when he finds time to sleep. It has been a real pleasure to work with him over the years. As General Manager, Mr. Rosenheim oversaw my bathroom remodel project. He has been with PHS for 13 years. During the many years that I’ve known Mr. Rosenheim, he too has always been accessible, extremely accommodating, and very responsive to all of my inquiries/concerns. His years of experience have given him a keen sense for detail, which has made all the difference in the finished products. Julio and Santiago were the craftsmen who transformed my outdated bathrooms into visions of beauty. They did so in record time with absolutely no disruption to the household. These men were professional, polite, trustworthy, talented, and very hard working. In addition, they were neat and extremely respectful of my property and personal belongings. They cleaned up every night so there was no dirt or debris left behind. It was a pleasure to have them in my home. Julio was a master with tile installation. His attention to detail was impeccable. Although he would always confirm design aspects with me, I had so much confidence in his abilities that I told him to do whatever he thought looked best. I’m a micro-manager by nature so that says everything you need to know about Julio’s talents. Santiago did a beautiful paint job and ably assisted Julio with other important aspects of the project. I will request the Julio/Santiago team again for any interior renovations. Dan put on the finishing touches after the countertops were installed. Dan is a huge dog lover and quickly became friends with my 3 pit bulls. He even let them have the run of the house while he worked. THAT was a heartwarming bonus and very much appreciated by me and my pups! A sincere "THANK YOU!!!" to Mr. Asmar, and the rest of the PHS team, for once again exceeding all expectations!! My bathrooms look absolutely gorgeous!!! PHS represents the very best in the home service industry in both workmanship and customer service! Because they consistently go above and beyond for their customers, PHS is more than deserving of the Angie’s List Super Service Award for the 3rd straight year. I highly recommend PHS and will use them for future projects.

Given the urgent water intrusion and mold remediation situation in which we found ourselves, it was a huge relief to find a responsive, knowledgeable contractor who could move quickly and put together a reliable, hardworking crew. The subs whom I met were professional and upstanding; they did good work and could be trusted with a house key. Phoenix completed all work on schedule and within tight time frames. Phoenix is also mindful of details. For example, they made sure roofing nails in the front and back yards were swept up with magnets and that all construction debris was cleaned up and removed. Most recently, when water was noticed seeping into our basement (not a warranty issue), we contacted owner Steve on a Friday. He came out the following Monday morning (after a snowstorm) to assess the situation and called his master plumber Rick who came the same day. That level of responsiveness and customer service ensures repeat business from loyal customers. Also, the pleasure of working with Jose, Paula, and Clint, all vital members of the Phoenix team!

Outstanding company! We hired them to tear out an old ground level deck and replace it with a flagstone patio in backyard; and a matching walkway and stoop in the front. The project turned out beautifully. Clint was a pleasure to work with and is a very skilled designer. He was more than accommodating after our project hit an unforeseen snag (no one's fault) and had to be halted. Cost was a bit higher than some other companies but we are definitely glad we hired them. They responded to and addressed each and every concern along the way and their work is top notch. Great experience from initial contact to final walk through and payment. Project was completed about 4 months ago and is holding up well so far. Would definitely hire again.

We contracted Phoenix Home Services to build a large deck with a jacuzzi area and stone landing, a lower stone patio with a fire pit, and stone steps connecting both. A very beautiful design and top quality craftsmanship! We could not be happier with the project and the people who made it a reality. Clint, Brian, Steve, and their crews were easy to work with and very professional at every stage of the project. They responded to all our concerns promptly and efficiently. Our admiration goes to Rembert (master stonemason) and Ethan (master carpenter) for their craftsmanship and attention to detail. They were able to easily work with our specific design requirements and make our vision a reality. We highly recommend Phoenix and would happily contract them again for future projects.