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Orkin

Pest Control, Concrete Pouring and Repair

Reviews

4.454 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
6%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.5
responsiveness
4.3
punctuality
4.6
Showing 26-50 of 54 reviews

David T.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherry B.
06/2011
5.0
pest control
  + -1 more
I have very few pests and they are dead when I do find them, and so their treatments seem to be working. They are very efficient and their price is fair and reasonable.
Description of Work: I have used Orkin for pest control. I have a contract with them for four treatments a year. They come and spray around the house and inside the house. They spray under the sink and in the front yard and backyard. They place little traps around for pests. They have also done termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Rhine M.
05/2011
5.0
pest control
  + -1 more
I have an annual service contract with them. They come out once a month. After the first two years of using them they haven't had to come inside the house once. They use a perimeter fence and kill all the pests before it reaches inside the house, which is great. I would recommend them.
Description of Work: I use Orkin – Fairfax for pest control. They provide interior and all-yard exterior pest control services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert J.
04/2011
2.0
pest control
  + -1 more
: I saw the work that they did and the billing. I didn?t want them to come back. They did return my money without any problem. I wasn?t satisfied with their work. They were supposed to clean up all the cob webs and clear the bugs. But they were in an out of the house in three minutes and as you can imagine, they didn?t do much. I wouldn?t recommend them to anyone. I didn?t give them a second chance because of my experience with them. I called the office and told them not to come back. They immediately refunded my money. Their responsiveness was good and they showed up as scheduled within 15 minutes of the scheduled time.
Description of Work: I had Orkin come out for onetime visit about three months ago. I paid them for a six month period.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$90

Nicole P.
04/2011
5.0
pest control
  + -1 more
We have a contract with them. They call and come out every two months. If we are home they will do the inside; and if we are not home they will just do the outside. They show up, do what they have to do, and leave. They are really nice.
Description of Work: We use Orkin for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane S.
10/2010
4.0
pest control
  + -1 more
I think they did a fine job, and I liked that Orkin was easy to schedule and did weekend hours. It was good that they sent the same service tech each time so that he got to know our house and our problem areas. I do think that once you learn more about how to treat and prevent pests, it is fairly simple to handle on your own. We first called because we had mice and bugs. Once we learned how to put out sticky traps, bait traps, and most importantly how to prevent them mice and insects from coming into our house, we found it was sort of a waste of money to have the service contract. But if you really are not knowledgeable, then I think Orkin does a fine job.
Description of Work: Routine treatment for insects and rodents, including preventive treatments, every other month.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$95

DAN M.
05/2009
5.0
pest control
  + -1 more
We had a bee infestation last year. They entered one of the bump outs in the roof and went into the attic. They would not take care of that. They come six times a year charging $83 dollars each time. It is a lot but we have used a lot of companies and they got rid of everything. They are on top of the situation. The do the exterior every time but they also come inside as often as you would like. We have used them about a year and a ?. We were having significant problems
Description of Work: We use them for pest control. They treat for general pests like ants or silverfish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$83

SUSAN G.
09/2007
5.0
pest control
  + -1 more
They did a really good job. They cleaned up after themselves and even patched some cracks in our sidewalk. We had a flagstone patio that had to be drilled and when they were done with it you couldn't even tell it had been touched. They do fantastic clean-up work.
Description of Work: They treated our house for termites with Termidor. They drilled, treated and patched all the exterior slabs. They trenched and prodded soil along our foundation. They also knocked down all mud trails and treated our structural wood with borate chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$976

lorna G.
09/2007
5.0
pest control
  + -1 more
They are very professional and were very prompt. I also like that they always come at the same time. They are very thorough and provide excellent service. I am very satisfied with their quality of work. I recommend them.
Description of Work: Every other week they come and spray for bugs. They treat the outside perimeter one time and the inside the next. I have a 4 bedroom, 6 1/2 bathroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

CINDY D.
09/2007
5.0
pest control
  + -1 more
They have done a very good job for us. We are pleased with their promptness and reliability. They come out once a month and that's how we pay them. You don't even know they are here when they come as they are very proficient.
Description of Work: They spray for all the pests inside and outside our 2400 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

MARY E R.
09/2007
5.0
pest control
  + -1 more
Orkin did really good when treating my home. I also have them do a termite inspection for me once a year. They come out monthly for this treatment and they have always been good since 1979. That is when I began using them. I had one problem with them and it was years ago. They were supposed to come out on a certain day and they did not. I know that Orkin does not remove raccoons from the attic. I do not think that their prices are bad either. It is mostly a piece of mind so the charge is not bad at all.
Description of Work: I had hired Orkin to treat inside an outside of my home for all bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$46

ARLENE M.
09/2007
5.0
pest control
  + -1 more
Orkin Exterminating Company has been a good, reliable pest extermination company for us. They let us know when it's time for them to come and they are right on time. I have no complaints with them. There aren't ever any traces of termites or ants or any kind of bugs after they've been here. We pay them once a year.
Description of Work: They sprayed outside and inside our 2800 square foot home for all kinds of bugs. They come on an annual basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LIZ C.
09/2007
1.0
pest control
  + -1 more
They came the first time and then when 3 months had past they scheduled a spraying and never showed up. I called and asked why they did not show up and they rescheduled. They said that they had come but because I was not home there, they left and did not spray. I guess I felt that there was no need to be home as they were spraying the outside. For the next visit, I had stayed home from work and they did not show up. I have called the corporate head quarters about them and they said they were changing management and would not remedy the situation. I had to call another company.
Description of Work: We had a yearly agreement that includes 4 sprays within 1 year. They sprayed on the inside once and outside 4 times.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$85

Talisha R.
08/2007
2.0
pest control
  + -1 more
I have had ORKIN PEST control services for the past 10 years as I have moved from Alexandria, to New Orleans, and back. The company here in Fairfax is HORRIBLE. The service provider they sent did a shoddy job and uses "environmentally friendly" traps. I had a basement that was infested with crickets. They had to come out every two weeks to empty the traps, and the provider was happy to keep doing this. Well, I work full time and can't take time off to wait around for them to provide pest services and they never called in advance to say when they what time they were coming out. Taking the issue up with the provider did nothing. I had to have the carpet cleaning company spray for fleas. Calling a supervisor helped; they sent a more competent provider out, but they had internal schedule changes and although I specifically requested not to receive this provider anymore, they sent him out anyway. I still have bugs now. I will be looking for a new pest control company soon.
Description of Work: They have provided pest control services for my home over the past year.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$78

Jessica H.
08/2007
2.0
pest control
  + -1 more
When I first called to make an appointment and get an estimate, they were very friendly. I explained that we were looking for a annual agreement to do quarterly pest control. I verified that the price they quoted included removing a large wasp's nest. She said that it did. Antonio came to our house to spray and did not have the means necessary to remove the wasp's nest. He hesitated when I asked him to dust for silver fish in our attic. He complained that the attic was "very hot" and did not dust but only put down a sticky material. We have now called Orkin four times to have the wasp's nest removed and it still hasn't been done. We are supposed to have it removed this week...we'll see!
Description of Work: Called Orkin for general pest control both inside and outside the house. We had just moved into our house and had seen silver fish, ants, spiders and had a large wasp's nest above our garage.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$554

PETER S.
07/2007
5.0
pest control
  + -1 more
Very professional, knowledgeable and they inspired trust.
Description of Work: They came out and did appraisal and estimate of the problem came back do to treatments for carpenter ants.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marie W.
06/2007
3.0
pest control
  + -1 more
After repeated visits to our home, they were unable to get rid of the intruders and we had to hire another company. Eventually, I was on a first name basis with the very nice lady at the call center. They always came out promptly and put out traps. But, I guess the traps didn't work and they put them in the wrong place.
Description of Work: We had mice in our kitchen and attic. Also, they sprayed for general pest control.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$460

Adele L.
03/2006
5.0
pest control
  + -1 more
I called Orkin to solve a problem with ants and signed a contract for periodic treatments that cover a variety of insects, both inside and outside the home. The company assigned one of their technicians, Robert, to visit and treat the house every other month. Robert has been very professional, prompt and thorough. He is very friendly and pleasant to deal with. The quality of work and of Orkin's pest control products is top-notch. I have seen no ants or other household insects since the first treatment. I would definitely recommend this company.
Description of Work: Signed a one-year service contract to treat house and outside premises for ants and other insects (except termites), with scheduled visits every other month and on an as-need basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

10/2005
4.0
pest control
  + -1 more
SPIDERS & ANTS ARE GONE NOW. WAS A PROBLEM ON OUR DECK.
Description of Work: PEST SERVICE OUTSIDE 6 TIMES A YEAR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

09/2005
4.0
pest control
  + -1 more
MY HUSBAND AND I HAVE USED ORKIN FOR MANY YEARS. WE HAVE AN ANNUAL CONTRACT WITH THEM, AND THEY COME OUT FOUR TIMES A YEAR. THE WORKERS ARE VERY PROMPT AND PROFESSIONAL.
Description of Work: PEST CONTROL/EXTERMINATING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

09/2005
4.0
pest control
  + -1 more
ORKIN MOSTLY COMES OUT TO SERVICE MY HOME IN THE SUMMER. THEY HAVE SO FAR, ALWAYS DONE A GOOD JOB. I HAVE NO COMPLAINTS AND I'M VERY HAPPY WITH THE SERVICE THAT THEY PROVIDE.
Description of Work: PEST CONTROL AND EXTERMINATING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

09/2005
5.0
pest control
  + -1 more
I HAVE A YEARLY CONTRACT WITH THIS COMPANY. THEY COME OUT ON A SCHEDULE, BUT WILL COME OUT MORE FREQUENTLY IF NEEDED. THE TECHNICIAN IS ALWAYS PUNCTUAL. THIS COMPANY PROVIDES GOOD VALUE FOR THE MONEY.
Description of Work: SPRAYING FOR INSECTS, AND RODENT CONTROL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

09/2005
3.0
pest control
  + -1 more
WHEN THEY FIRST STARTED THEY WERE GOOD, BUT NOW THEY ARE NOT GOOD WE STILL SEE MANY BUGS. EVERY TIME THAT WE CALL THEM THEY KEEP CHARGING MORE MONEY. THEY ARE NOT A GOOD COMPANY.
Description of Work: TREATMENT FOR BUGS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$115

09/2005
5.0
pest control
  + -1 more
OUR FAMILY FEELS THIS IS A EXCELLENT COMPANY, THAT MEETS CUSTOMER NEEDS. WHEN THEY COME AND SPRAY THEY KEEP THE POISON AWAY FROM THE ANIMALS. AND I APPRECIATE THAT. AND I HAVE NOT SEEN ANY TERMITES.
Description of Work: SPRAY AND INSPECT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MICHELLE R.
06/2005
5.0
pest control
  + -1 more
HAVE BEEN VERY PLEASED WITH THE RESULTS. I INITIALLY CALLED THEM BECAUSE I HAD SEEN A NUMBER OF SPIDERS IN THE BASEMENT. THEIR TREATMENTS WORKED IMMEDIATELY. FOR THE FIRST YEAR, THEY SPRAYED MONTHLY, BUT BECAUSE OF THE EFFECTIVENESS HAVE GONE TO EVERY OTHER MONTH. I'VE ALSO HAD TO CHANGE MY SCHEDULED TIME BECAUSE OF WORK. THEY WERE VERY ACCOMMODATING.
Description of Work: EVERY OTHER MONTH THEY SPRAY INSECTICIDE INTERNALLY AND EXTERNALLY FOR INSECTS AND OTHER CREATURES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78
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Contact information

10843 Main St, Fairfax, VA 22030

https://www.orkin.com/locations

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Concrete Pouring and Repair

FAQ

Orkin is currently rated 4.5 overall out of 5.
No, Orkin does not offer free project estimates.
No, Orkin does not offer eco-friendly accreditations.
No, Orkin does not offer a senior discount.
No, Orkin does not offer emergency services.
No, Orkin does not offer warranties.

Contact information

10843 Main St, Fairfax, VA 22030

https://www.orkin.com/locations