Colonial Remodeling LLC

The experience was much better than I expected. My sales rep, Charles Kulbok, was helpful throughout the whole process. I needed samples and actual jobsites to look at regarding the styles and colors I wanted. Charles was able to provide this information very quickly which helped speed up the process. The construction process was good as well. The Project Manager, Eugene Schwetz, communicated all the delivery dates and installation dates as promised. There were no major delays and the project was completed on time. The crew was very nice and did a great job cleaning up. I would recommend Colonial Remodeling to any and all of my colleagues.

A company calling themselves Colonial Remodeling showed up at my house when I was not home and spoke to my daughter. She told them the owners were not home and to come back later. Jay Oakley IV came back and proceeded to climb on the roof without permission. My husband and I drove up to find a stranger on our roof! When I asked what he was doing he said my husband arranged an inspection via email. At that moment my husband walked up and denied any such thing ( I handle ALL of the home repairs etc, so he never would have done this) We asked the man to leave he said he had evidence that we needed a new roof due to hail damage. We asked him to leave again. Shortly after he left Ian Exyk showed up at our door, insisting he knew our neighbors while giving me names that don't belong to any of our neighbors. I asked him to leave, he insisted we needed a new roof and that our insurance company would pay for it. I asked him to leave again, he was very agressive and kept trying to show me something on his phone. I asked him to leave again! He was agitated that I would not listen to him he said his inspector found evidence of damage on our roof. I reminded him he was trespassing and didn't have permission to inspect anything in my absence and that I had no idea what he may have done to my roof. These guys were very unprofessional, they trespassed on my property and then tried to convince me that THEY needed to replace my roof. The liability of having someone on my property, much less climbing up on my roof without me being home was a reall issue for me.

They contacted me , after a hail storm...they screwed around so long trying to soak my insurance company for more money and they finally withdrew from the project..but, it was so late in the season I couldn't get my roof replaced until spring. Getting my deposit back was not easy, but they eventually did return it. Phone calls would go unanswered.

Our experience was awesome! The crew arrived before 7:30am and got right to work setting up their equipment and getting the old siding off the house. The crew did not take a break until lunch, at about 1:30pm, then continued working until about 6pm. By that time, the only part of the house that did not have new siding was the front, and the crew had already started on that. When they returned at 7:30am the next morning, they got right back to work, and finished the whole house before lunchtime. They cleaned up everything (including nails in the yard!), and were gone by 12:30pm the second day.

Breathe of fresh air in the world of contractors!!! We scheduled an appointment with Colonial Remodeling and they were able to fit us in with in two business days. The sales rep Michael was very friendly and knowledgable. He even steered us away from some overpriced products. Quote was sent within 48 hours and we contracted the following day. Work was fully complete within in 2.5 weeks from initial contact. We are 120% satisfied and have been recommending Colonial Remodeling and Michael to all of our friends.

Due to a hail storm, I thought my siding needed replacement. Colonial approached me in a friendly manner and explained that I had damage to both my siding and gutters. I worked closely with Min Chae, who was awesome in handling all matters related to my getting new siding & gutters. The end product was just beautiful and Min communicated with me through the entire process. Colonial was also help in dealing with my insurance company and bank to get the necessary funds approved to do the work. I would recommend Colonial to my friends and use them again myself.

Wrong, just wrong. I hate companies who don't put the customer first. This is one of them. I spend over an hour with their rep and NEVER RECEIVED AN ESTIMATE.

We had a very pleasant experience with Colonial Remodeling. Their sales rep Kevin did a great job of explaining everything and told us what to expect. Both the roofing crew and siding crew knocked before doing any work and made sure we were ready to allow them to work. We provided coffee and drinks for the crews ( This goes a long way towards good work ). The workers were very polite and worked quickly and neatly. They always made sure to clean up after themselves and even took their shoes off whenever they had to come in to use our restroom. The only hiccup was a minor scheduling mistake with some minor work towards the end of the project but it was quickly resolved and there wasn't much of a delay. There was also a small delay in hauling away some extra materials but nothing major. Overall, our house looks brand new. My husband and I were very nervous about having so much work done. Colonial did a great job of juggling everything and the crews never got mixed together which kept the project going smoothly and efficiently. Colonial was also great about doing some last minute things for us such as adding the outdoor outlet and storm door. They even did the painting of the metal roof and front door at no extra cost as long as we supplied them with the paint.

Does the ends justify the means? We will see... I believe that there is a better company out there that can deliver a good product and provide quality communication throughout the project.

Could not be happier.Going to use them for another project .Workers were fabulous about cleaning up every afternoon.project manager was extremely helpful,list area to needs offered great suggestion

The project went extremely well. Michael Shannon was our Project Manager and provided us excellent guidance and gave us some great ideas. When the estimate was originally a little higher than what I wanted to spend Michael offered ideas for us to lower the cost. We were so happy with the outcome that they are getting ready to start another project which involves re-do of the front porch, sidewalk, and retaining wall.

They were here several times the week before. They did different things. They seemed to be very good. The price is a little hard to say because they worked with our insurance company.

I obtained estimates from 5 sources, 3 of which were certified Hardie installers. Michael Shannon was the project manager assigned to us. I had a slew of questions, since this was my first experience with siding replacement. Mr. Shannon was very forthright with his responses, and I believe he knew the answer to every question I posed. That experience gave me confidence that the company hired good people. He was very responsive and clear in his proposal. This experience contrasted with the representatives from the other companies; one seemed to know less than I knew, and another offered an approach that common sense told me would not work. The crew knew how to do the work. They did not seem to need any supervision. The job was very well-done, and numerous neighbors have commented on how good it looks. The sun shines on the siding and you can see it is 100% straight, in all 3 dimensions. The onsite supervisor was at my beck-and-call, and took care of my small concerns immediately. The gutter installation was flawless and very neat. We had zero problems after that. The painting was very neat and uniform. They came on a Sunday. Everyone liked it. We had a minor problem where some marks were on the siding, and Mr. Shannon sent a crew the next day. They made it look perfect. Hardie Panel is not cheap, so we had to pay the price, but we are hopeful it will last long after we are gone. Colonial's pricing was competitive.

The folks at Colonial Remodeling treated us great from start to finish! Our salesman listened to what we wanted to do to our screened in porch area and showed us some siding and tirm in the back of our house that really needed fixing and then provided us with a proposal that meet our objectives and budget. Their workers were great! The tile work came out just like we wanted and the remodeled interior and new screen work was lovely. The new siding repair and exterior trim replacement work they did in the bacl of our house really improved the appearance of our home in back. Finally,they cleaned up after themselves and everybody had a super attitude. All in all, it was a very pleasant experience! We will use them again when we decide we are ready to redo the rest of our roofing and the siding and trim on the rest of our house (that will likely be soon!).

Honestly, it went very well. Yes, it took longer than we thought. We had issues with the city of Alexandria on the permit process, but once we got through that, it moved along. I and my partner are very handy, and I am perfectionist! However, they truly have skilled craftsman working on their team. Our biggest fear would be a contractor showing up here with day labors from the Home Depot..not worries. A Brazilian team did the framing and this young forman was a perfectionist too. In fact, I saw him yell at the roofers for messing up some work he just completed. Louis, was the finish carpenter and painter. Okay, he is slow, but so meticulous we loved him. Every corner is perfect!, Like I said, I am a perfectionist, but so is Louis. We had a changes pop up during the project. I was not happy with the trim selected for the porch ceiling. I called Mike, who came out and agreed we needed to change it..no charge. We made a few changes during project, but I did not feel we were over charged for the changes. In fact , I think we ended up within one thousand of the orginal estimate. I had some concerns on the contract about lanscape damage as we have 45 year old azalezas, but they did a great job protecting them. The attention to detail was the most impressive. Mike can be hard to contact at times, as I read in a few reports. But, honestly...he never let us down. We gave him full access to our house, as well as Louis. We have very attentive neighbors, and they all reported seeing Mike out here almost everyday checking on the project. Sally if, you are reading this, thank you! Louis even let the dogs out during the day. We felt , if the dogs loved these guys, then they must be good people. The best part and the hardest part about remodling is selecting a contractor who knows what they are doing. We were nervous at first, we spent a lot of money. I feel our homework paid off, I am happy to report we would recommend Colonial to anyone based on a truly professional job completed I am sure they would have people drive by our house, if so and we are on the porch, feel free to ask. We are proud to show off our house! Satisfied customers, Ron & Brian

Mike Shannon was very prompt to contact me when I submitted an inquiry on the James Hardie website for new siding. I was very impressed. We had a great conversation about how Colonial operates and installs this particular brand of siding to very specific manufacturer specifications. In short order, we made an appointment for Mike to stop by and look at the house. He was running late on the day he stopped by so all he could do was review some brochures with my wife and leave them behind for us to review. Later that week, he stopped by to measure the house so he could prepare a proposal. This all took place in early to mid-October 2011. In November, I received an email explaining how busy he was and that siding/trim proposals were very time consuming. He wrote that I should expect a proposal in a couple weeks. In December, Mike called to see if I was still interested in a proposal. I told him that I was, but was somewhat sceptical about Colonial's ability to complete a job in a timely basis if they couldn't even get a proposal to me within two months. I have not heard from him sense and doubt I will. I've been to the 'Colonial website and read the testimonials on Angie's List. They seem to do a wonderful job, but my experience has been quite different. I don't think I would let these guys in my house to unclog a toilet. Alternatively, it could be that my siding job of approximately $30,000 is just too small for them.

The project ran without a hitch. I could not be happier with my decision to work with Colonial.

We were completely pleased with Colonial Remodeling from start to end of our project. Colonial designed and built our screened porch - one of our family's favorite rooms of our home. The project included the installation of tongue and groove flooring, skylights, Chippendale-style railing and the joining of two tricky roof lines. Initially, we experienced leaking of rain water between the two adjoining roof lines. Colonial reworked the section of the roof as necessary - in a professional and diligent manner - and we have been enjoying the results of the company's work for almost 5 years now.

I recently contracted Colonial Remodeling to replace a set of double French Doors that opens on to my patio. I live on a golf course and needed impact resistant doors that could withstand the occasional golf ball hit (which proved to be the demise of my previous doors). I had previousy used Colonial in 2003 to have vinyl clad aluminum installed on my previous home and had been very pleased with the personal service, great price and quality result. So after shopping around to get some quotes I contacted them to discuss my door issue. Colonial not only beat the best quote I had received by several hundred dollars (without me indicating), but it was clear that they understood my problem, what I needed, and offered several high quality door options. I decided to hire them again and am glad I did. Communication was excellent throughout the ordering process, both with Colonial, the door delivery service and the installer/painter. My new doors look almost identical to the doors they replaced, but are higher quality, more energy efficient and best of all are resistant to those pesky golf balls. I will definitely continue to use Colonial Remodeling for my window, door, decks, and siding needs in the future and recommend them without reservation.

I requested a small carpentry & sheetrock job, maybe 3-4 hours, but she told me they only bid jobs OVER $10,000. WHY don't the declare that in their listing, instead of wasting my time?

If you have the patience of Job and are willing to wait, nag, and have your calls ignored when problems occur, then you will be happy with your experience. A roofing, siding and window replacement job that should have taken weeks dragged on from Aug. 2010 (our first meeting with the sales rep) to June 2011, when the work was finally completed. The problems were all managerial -- from error-prone estimates, to missed deadlines, to mistakes in ordering the materials. Example: After installing an entry way door that opened the wrong way, it took Colonial two months to install a new door. Colonial always blamed the suppliers for mistakes -- as if that mattered to the customer. As one frustrated installer put it, "The work on the exterior is good. On the interior (i.e., project management), it's terrible." I agree. While we are very pleased with the quality of the workmanship, credit goes to the subcontractors that Colonial hires. In fairness, our sales rep, Chas Kulbok, did step in toward the end to resolve the outstanding issues. The president of Colonial Remodeling never did respond to any of my emails or calls. When it comes to collections, however, Colonial excels. They began calling for final payment within hours after the painter put the finishing touches on the job. We have since hired two other companies for the front steps (Cravens Nursery) and kitchen remodeling jobs that Colonial would have gotten had they performed as promised. Kudos to Cravens for going from proposal to completion in less than a week and at half the cost of Colonial.

They did good quality of work for a fair price.

It went very well. Jon was with us every step of the way and Iliud was a great project manager - both are very caring and empathetic. We worked with a designer that Jon recommended to complete the plans and we were very happy with our experience working with her as well. My husband had a very specific vision, which we had originally started with another architect, and so that made the project easier to realize. The project started in September and ended in January, which was much longer than we all thought. Unfortunately we ran into weather problems with a very rainy and cold fall, which not only caused the project to take longer, but the final step (painting) was then done in December & January on some questionable days with low temps or rain. We also had issues with the electrical contractor and the installation of our electrical hookup to the house (actually that was one of the biggest disappointments). We were consistently impressed with the carpenters and their attention to detail. Iliud made a lot of nice recommendations and seemed to go the extra mile. We ran into a couple of challenges with the project (as one would expect with any project of this magnitude), but Jon and Iliud made suggestions and they wanted us to be happy. The end result is a beautiful porch that we enjoy every day and working with Colonial was a very positive experience.

They have been excellent. We could not be happier. They worked with our insurance company for hail damage. They were terrific.

We worked closely with Jon the owner to make crucial design and materials decisions. We were impressed with his depth of knowledge and professionalism. The project management team was responsive to our requests and were frequently overseeing the work on site to ensure the work was done properly, the work site was kept in an orderly fashion and work stayed on schedule. They actually finished a little ahead of schedule which we have never experienced with a contractor before. It has been a year and a half since we had the work done and we are still very happy with the results. The siding has given our house an updated and elegant look that stands out in the neighborhood. My wife is thrilled with the style and colors Jon helped us choose, even though we would not have chosen them originally. His experience and eye for detail really was apparent in the planning process. The new doors are such a huge upgrade in functionality as well as efficiency. They seal well and are easy to open and close and look great. As mentioned previously the work was completed ahead of the original schedule and the price was as quoted. We feel Colonial provided excellent value for the price paid. We are planning another project to add a front porch and will use Colonial again. This was a suggestion from Jon during the siding project but we were unable to do it at the time.