Colonial Remodeling LLC

great - looks perfect

They were wonderful.

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GREAT.

See project description.

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Colonial Remodeling has been great to work with on every single project we have done with them. From roofing, to windows to siding they were spot on with their recommendations, craftsmanship, professionalism and pricing. We were really looking to use James Hardie for our siding project and to know that they are one of the exclusive service providers in the area and are personally endorsed by the James Hardie company meant a lot. They were very helpful in executing all tax paperwork as well to take advantage of federal credits. Jon Hickox, the proprietor is just the kind of guy you'd want as your friend as well as your contractor. He held our hand through the process, made sure his project management team maintained tight control of the execution and his installation teams were great, courteous and clean. They were also incredibly fast, thereby minimizing any inconveniences to us. I would highly recommend this team, as its not just great to support such a nice group of people, it's even better that they are all local to the bone, with most staff having been born and raised right here in the Northern Virginia area, including Jon.

Everything went fine. It took a while but a lot of it was dealing with the insurance company and what they were going to pay. The job turned out fine. They were fairly quick and organized. We would use them again.

We originally contacted Kevin Butler who we met at the Dulles Home Expo who responded quickly to our phone call but he passed us on to Michael Shannon who was not so responsive. After several attempts to arrange a date & time to meet at the house for a quote, we gave up.

Overall the remodeling project was smooth and went really well. Colonial Remodeling staff were very prompt and professional throughout the entire process. They took the time to answer all of my questions through every step while ensuring that my requests were met. The tongue & groove knotty pine was removed so I could re-sell almost all of it. When an issue or problem arose their staff took the time to approach me and discuss different options prior to moving forward. For example, in boxing out a support column the staff approached me, provided and discussed different options with me and then moved forward. They added wonderful touches with the crown molding around the interior doors and windows that really make it look great and the work performed around the newly replaced windows add a great new look as well. As stated, overall I'm very happy with the entire project and the process involved in completing the remodel. I will definitely use Colonial Remodeling again for future projects around the house and would recommend them to everybody looking for all types of remodeling projects regardless of size and scope.

They came out and took a look at the job, sat down with me and discussed the project....about 2 days later I got a full quote through an email...which was well put together and a great price for all the work. They ordered everything and not much later setup an install date. They came through and installed everything as requsted and I couldn't have been happier. Thanks Colonial Remodeling

My wife and I did a significant amount of work on our house and worked with Colonial Remodeling for everything from interior (windows, flooring, doors, drywall, electrical and lights) to exterior (siding, roofing, composite decking, and pavers). The service and time spent to ensure our satisfaction was tremendous. You can certainly tell when someone cares as much about your house as you do. We were very uncertain about what we were going to do and John with Colonial Remodeling took the time to consult with us through the entire process. I do not think we could have done better. Without question I recommend Colonial Remodeling.

They were pretty good. They did a good job. They came in, replaced the windows and cleaned up after themselves. We were satisfied with their performance. We had gone and visited a whole bunch of places and they were among a couple of vendors who came out and showed us a couple of different types of windows and what not.

I needed to get new windows for my house. I met with several companies about the work. I ended up with several pushy companies trying to sell me on their various windows. I ended up deciding on colonial because their sales guy was very friendly and easy going and was not pushy. I also had a friend whom had some work done by them and gave them rave reviews. Once we agreed upon the price for the work they sent out their measure guy who was very friendly and seemed to know what he was doing. In a few weeks they called me when the windows were ready and we setup an install date. They showed up on the day they were supposed to, a little bit later than they told me. They told me they would be at my house at 8am and they showed at 10am, I guess this is par for the course with remodeling. They guys showed up and installed the windows in one day which was pretty amazing. I thought it would take longer for the install. They cleaned up and hit the road. The windows are of a good quality and the install seems to be good. I was pleased with the price and install of windows.

It was great. They were very professional, showed up on time, cleaned up after themselves, and they were respectful of my property.

I contacted Colonial Remodeling in August of this year to replace the existing windows in the house I recently purchased. All of the windows in my house were original and none of them opened because of years of being painted over. Jon Hickox of Colonial met me at my house to for the initial meeting to discuss window replacement options, followed a few days later by one of his installers Eliud del Cid to take measurements. Eliud carefully measured all of my windows, which are numerous, 23 in all including a huge bay window. Jon worked with me to choose the right replacement windows for my budget and help me design the grid patterns. Even with the huge bay window, Jon was able to stay within my budget and get me energy efficient windows that would meet the standards of the government?s tax credit program. The windows were manufactured within a week and the installation crew showed up bright and early on the morning I confirmed for install (which was based on my schedule, not theirs). Colonial?s installation crew were professional and did a great job installing the windows on my house. As a last minute decision I purchased a new front entry door at Home Depot and Colonial?s crew installed that for me as well, for a nominal increase in labor fees. Finding a trustworthy and experienced contractor is stressful in today?s economy and I would highly recommend Jon Hickox and Colonial Remodeling.

Not so good. I contacted this company on August 18, 2010 regarding a repair/reconstruction estimate to repair/replace a portico that was collapsing on one side do to water rot. I spoke with Michael Shannon, the project manager, and he said they would stop by my place in a day or 2 and then give me an estimate. I had also taken photos, so e-mailed them to him as he said that would be helpful. On August 19th he replied to me via e-mail, "Got it?thanks. I?ll get back to you soon. Michael ." I never heard anything more from Colonial. Today, September 7th, I called their office to see what "soon" meant, and the receptionist was apologetic and said she would have Mike call me back, and that she too would call me back at 4:00 p.m. to make sure Mike had called me back. It is now 5:30 p.m. and I've not heard back from either one. I guess they're too busy and can afford to turn work away, so probably a good idea to not even consider them for your work. Very unprofessional, and they hadn't even given me an estimate yet! Cannot even begin to imagine how unresponsive they would be once they had my money!!

It was a long, bad experience and I would not recommend using this company. The owner, Jon, is very nice and professional. However, he subcontracts the work to others and does not supervise the work in any fashion. It took the crew well over 2 mos., if not longer, to finally finish our project. There were several mess-ups and do-overs along the way. For example, we ordered heavy gutters to be installed. I think they installed a cheaper grade gutter than what we ordered. The gutters fell off the house 3 times since installation in October. When we called to have them re-installed, Jon was slow to get back to us and the re-install was very messy. As a result, we have paint-chipped and bent gutters on our house which we just purchased. There were also many mess-ups in the siding. They did not properly attach the fascia boards to the roof despite the Hardie manufacturers' instructions. After the first snowfall, the fascia boards were hanging from the house and some had fallen off. We raised the issue with Jon and he tried to tell us that the boards were installed correctly. We had to get a copy of the Hardie installation instructions and get a supervisor on the phone to get Colonial to come out and do the job correctly. In addition, they left a large gap between the siding and the roof. So large that bugs and critters can easily get inside our attic space. When we asked about his, we were told that is "normal." Highly doubtful. They also installed a new cellar door to match our new siding. They did not bother to put primer on the door before painting it. Now, within 6 mos, the door is chipped and will have to be re-painted. The crew was also very messy. For months, we have been picking up debris from the yard, i.e. nails, siding material, pieces of metal, etc. We recently tried contacting the company to cut a hole in the siding for a vent . They didn't bother to return our call, even though we spent a significant sum of money with them in the fall. Yet, Colonial has the audicity to use post a quote (taken out of context) from us on their website as a reference. Overall, this was just a very bad experience. Maybe the job was too big. For whatever reason, the job took too long and the quality of work was not good.