D&S Floor Covering Inc

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

D&S Floor covering services the northern virginia area since 1999! We are a local small business willing to serve! We also offer financing! Come stop in anytime, shop at home or visit our website at www.dsfloorcovering.com

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer installation and removal or replacement of Carpet, Hardwood, Vinyl, Laminate, Ceramic Tile, Commercial Flooring options, Granite Countertops, Stair Runners & Rugs. We also offer sanding and refinishing of hardwood flooring.

Services we don't offer

We do not offer cleaning services for carpet and hardwood flooring.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.8106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-106 of 106 reviews

Amy S.
08/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
THE JOB WAS A 3 LEVEL TOWNHOME. THE COMPANY PROVIDED PROMPT PRICING, EASY SELECTION OF HARDWOOD AND CARPET. THE WORK WAS QUICKLY SCHEDULED AND COMPLETED IN JUST A FEW DAYS, AS QUOTED. THE WORK INCLUDED REMOVING ALL OF THE FLOORING ON 3 LEVELS, INCLUDING DAMAGED HARDWOOD FLOORS, CARPET PAD, CARPET AND WOOD STAIR LANDINGS. I HAD 2 LEVELS WITH INSTALLED CARPET AND 3 STAIRCASES AND ONE LEVEL OF WOOD FLOORING INSTALLED NEW. THE JOB WAS GREAT AND THE OWNER HELPED ME OUT WITH PRICING OTHER WORK I NEEDED DONE AT THE HOME, AS HIS CREW WAS VERY TALENTED. I PLAN TO USE THEM IN THE NEAR FUTURE WITH ANOTHER HOME THAT NEEDS NEW FLOORING. THANK YOU
Description of Work: THE OWNER PROVIDED EXCEPTIONAL SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from D&S Floor Covering Inc
[Removed Member name], Thank you for such a kind review of our company! We are very pleased and take pride in our company. We hope to do future business together, and thank you for all the referrals! Masood Shojanezhad

Laura M.
07/2015
5.0
carpet installation, floor cleaning, flooring contractor
  + 1 more
Perfectly done. Stairs, a peculiar curve in the floor design, all great. We cleaned up before hand, and they moved all the furniture. They were very polite. We responded to one of their deals here, but you will want to have them come and show you the standard carpet, and what the upgrades would cost. The padding they used was very good. Overall, an excellent experiences. I would not hesitate to recommend them to anyone.
Description of Work: D&S carpeted our upstairs, 2200 feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,150

Response from D&S Floor Covering Inc
Ms. [Member name], We thank you for such a great opportunity! It was a pleasure re-doing your home, and we are pleased that you are so satisfied with the results! We look forward to working with you in the future! Masood Shojanezhad

David B.
07/2015
5.0
carpet installation, flooring contractor
  + 0 more
Walked in and was greeted great. I was looking for a carpet that matched a VERY specific color I wanted. The owner let me take home two sample boards to compare and look over. Price was good but could not match the color or type of Shaw carpet. I cant talk about install or quality but very professional and really listened to me.
Description of Work: Educated me on padding and carpet. Let me take home sample boards to compare to carpet we liked.

Rating CategoryRating out of 5
professionalism
5.0

$1,200

Response from D&S Floor Covering Inc
[Member's name removed] Thank you for your kind review! We are sorry we didnt have the exact color you were looking for, but we are pleased to hear we left a great impression with you! Hopefully one day in the future we can do business together. Masood Shojanezhad

Linda F.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
During the install they found that our staircase structure was separating and requested that we repair it and then they would complete the job. It would have been easy for them to carpet the stairs and walk away but they did the right thing. It turned out to be an easy fix for my husband and they completed the install the next morning. We have already contracted to have them install flooring on our main level. Wonderful owner and installers. Highly recommend. The carpet is beautiful by the way. A+
Description of Work: We had D&S install carpeting in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Response from D&S Floor Covering Inc
[Member Name Removed], We appreciate your business! We did not want you to come across any future problems, and I am pleased the issue was a quick fix. We hope to work together again in the future! -Masood Shojanezhad

M C.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
Our experience with D & S Flooring came with the company's quick response to the purchase of a Big Deal on carpeting. I was contacted by a sales rep., Masood (I'll admit that I don't recall his last name). From the very beginning he was very friendly, and we arranged a time for him to come out with samples and to measure. Even with his pleasant demeanor, I was a bit leery because I thought that might be different once we met in person to look at floor samples. I feared he would try to upsell me to something much more expensive. Fortunately, my apprehension was completely unwarranted. The day Masood came to the house, he had plenty of samples, and he thoroughly and efficiently measured (this job was a complete re carpeting of a 3-level town home). We reviewed the samples, he pointed out the differences in the types of carpets, etc. I told him that I definitely had a fixed budget, so he identified samples that would allow me to stay within my spending range. I made a decision, he gave me a quote and was on his way. I discussed the quote, which was more than anticipated, with my spouse. In the end, Masood was able to work things out so that we were still able to get the carpeting, but not bust our budget. The two installers worked awfully hard - on a very hot day - to get the job done. Both were very friendly and diligent. It probably took about 10 hours to do the entire house. I would definitely work with D & S flooring again and am pleased to not only provide this review, but to also recommend them for anyone's flooring needs. It was a completely pleasant experience.
Description of Work: Re carpeted entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from D&S Floor Covering Inc
(removed member name), We greatly appreciate every thing you have said in reference to my company as well as myself. We truly enjoyed working with you, and we are very pleased to see that you love your new carpet! It looks fantastic! We appreciate you referring us to others, and we cant wait to start another project with you in the future! Thank you for your business! Masood Shojanezhad

DEBORAH C.
05/2015
4.0
flooring contractor
  + -1 more
The guys he sent out were just contractors of his and barely spoke. The job looks decent
Description of Work: He came and of course had a much higher estimate than the "deal" he was offering.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$800

Response from D&S Floor Covering Inc
(removed member name), The deal was only for up to 200 square feet of flooring, and you had a lot more square footage that you wanted to install more flooring on. That is why your price was higher, due to the difference in cost. I apologize for anything that may have went wrong, but we were under the impression that you were very satisfied; due to wanting to hire us again to do more flooring in your home. We thank you for your business. -Masood Shojanezhad

Eric G.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Masood was very responsive to our short deadline. He explained the pros and cons of refinishing our wood floors, the process to do the work, how to care for the floors once finished. His crew did a fantastic job.
Description of Work: Sanded and refinished floors in our living and dining rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from D&S Floor Covering Inc
Mr. [member name removed], We thank you first for your business opportunity! I am very proud to hear that you are satisfied with our work here at D&S. We enjoyed working with you, and we hope that one day again we will reunite for another project! -Masood Shojanezhad

Steve H.
04/2015
5.0
flooring contractor
  + -1 more
Everything was great. Masood at the shop took a good amount of time showing us different options and never tried to upsell us. That's so welcome. He came to our house to take measurements and a week or so later we had a new floor. The install guys were prompt, did a great job, and cleaned up after themselves. I would definitely use D&S again!
Description of Work: Tore up the old kitchen floor and put down a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from D&S Floor Covering Inc
[Member Name Removed], Thank you for your kindness! We appreciate your business very much. We enjoyed working at your home, and we look forward to doing more projects together in the future! -Masood Shojanezhad

Kathi B.
03/2015
5.0
carpet installation, flooring contractor
  + 0 more
We received a number of estimates. Most of the experience was painful. The salesman would offer us a price for carpet and padding. When we rejected the offer they would come in with a lower estimate that "their manager approved an upgrade for the same price" or "we'll throw in the pad for free". In reality they were offering the same thing at another lower price. We went with D&S flooring because Masood personally came to our house and showed my husband a variety of options. He showed the difference between the weights of the padding. We then went to his showroom to look at the options together and found great carpet and upgraded carpet for a great price! This is our third wall-to-wall carpeting job on our house and it is much better quality for the cheapest price we've ever paid. On top of that the replacement was done quickly and his installers worked directly for him (no subcontractors) and had for years - a sign of a great manager! Thank you Masood for working hard to keep your customers happy!
Description of Work: Replaced wall to wall carpet throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from D&S Floor Covering Inc
Ms. [member name removed], Thank you for all of your kind words! We enjoyed working with you and your husband! I am very satisfied to hear that you are pleased with the results. We take pride in our work and employees here at D&S, and it means a lot to us that you said such wonderful things about our staff. We are hoping we will see each other again in the near future for more projects! -Masood Shojanezhad

Rosalie L.
02/2015
5.0
flooring contractor
  + -1 more
It went very well. Mr. Masood was responsive from the start. He even brought a large number of heavy sample squares to our home after he closed his shop, at his suggestion, because we live some distance away. We were very appreciative, but in a subsequent visit to his shop, I realized it really is better to go there to see all samples and possibilities. The two flooring technicians arrived within the time frame we expected and worked very hard and efficiently, plus they were friendly and professional. They did an excellent job, to include cutting and replacing floor mouldings in both the kitchen and bathroom. Sawing was done on our deck to avoid sawdust inside the house. We had to hire our own plumber to remove a toilet and vanity and replace them after the job was done, so that cost was not included in the service cost. The price seemed reasonable, though it was higher than an estimate we got last year---however, we were not convinced that particular company was experienced with floors other than hardwood and so we relied on D&S's good reviews. Our receipt did not detail costs, except for the identification of the laminate to be used, measurements, and the total cost of the job. Our own research convinced us that the cost was not excessive and was probably very competitive, and workmen of the caliber of the technicians who installed our floors are not always easy to come by. In short, it is clear that Mr. Masood and his staff take pride in their business and desire to give customers the best service and outcome possible.
Description of Work: Installed Congoleum laminate tile in an 81/2 x 11( approximately) kitchen, over existing vinyl flooring, and Duraceramic tile in 5x5 bathroom, over existing vinyl flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,857

Response from D&S Floor Covering Inc
Thank you for your kind review! We enjoyed working with you guys! I am pleased to hear that you chose us over other competitors. We do take pride in our business here at D&S and we try to offer the best quality to our customers. We hope to see you again for future projects! -Masood Shojanezhad

Susan S.
02/2015
3.0
carpet installation, flooring contractor
  + 0 more
We ordered the carpet. It was delivered to the shop quickly and was set up for installation in two days. The Installers arrived on time and were very professional . They installed the carpet over seven hours and cleaned up very well. The carpet installed was as we expected. We believe that the padding underneath is sub-standard and maybe builders grade. As we walk on the floor we can almost feel the plywood underneath. The gentlemen that we worked with was nice but our expectations were not met. Recommend that a potential buyer get a feel for what type of padding is being installed before purchasing.
Description of Work: D&S was contracted to install carpet on the steps, hallway and four bedrooms of the house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$3,800

Response from D&S Floor Covering Inc
[name removed], Thank you for your business opportunity! I apologize that your expectations were not up to par. We installed 8 pound top quality padding in your home (the same one you had before our installation). We could have done something for you if you gave us a call during the job if you didn't like the padding. The next day after the job was complete, I offered to come take a look and you guys told us that you didn't need us to come look.We also fixed your plywood and moved the furniture free of charge. I also recall that the day you came in you told me about a previous estimate that you received for 107.67 square yards. I saved you a substantial amount of money by reducing your square yards to 99. When you came to the show room, I showed you the padding and carpet; both being top quality and you selected that. I sincerely apologize for any inconvenience we may have caused you, and hopefully one day you will give us another chance. -Masood Shojanezhad

Laura S.
12/2014
5.0
flooring contractor
  + -1 more
Masood was absolutely delightful to work with and was very responsive. His installers were punctual and professional. The product and the install look great and I'm very happy with the look. I didn't shop around for comparative quotes (since I was on a tight timeline), therefore I can't comment on the cost compared to other vendors, but I'm very happy with the outcome.
Description of Work: D&S installed padding and carpeting in about 850 square feet of my home including a staircase

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from D&S Floor Covering Inc
Hello [member name removed], Thank you for the kind words! We enjoyed working on the new project in your home and we will be looking forward to helping you with future projects! Thank you and happy holidays! -Masood Shojanezhad

Paul C.
12/2014
5.0
carpet installation, flooring contractor
  + 0 more
We were very happy with the whole experience. Masood contacted us the next day, after my first email, to make an appointment to come the house at our convenience. He brought a lot of samples in all price ranges. It took about 5-6 business days for the carpet to arrive; and was installed the next day. Masood's crew was very experienced. It took them about 6 hours. At the end of the installation, Masood called me to see if I was satisfied with the installation. I look forward to having Masood install some new flooring next year on the first floor.
Description of Work: Installed approximately 950 SF of carpet upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from D&S Floor Covering Inc
[member name removed], We appreciate everything and we are very satisfied that you are enjoying your new floors! Thank you for this business opportunity and happy holidays! -Masood Shojanezhad

Aditya J.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
I found their information from Angie's List. This is my first home so I wanted to find someone who could also advise me on the best options. Their quote was among the lowest but more than that I found them to be trustworthy and therefore I went with them. They were also willing to perform the service within my time frame. The crew arrived before time and worked long hours to get the job done within two days. The work site was left clean and the crew was also nice enough to help me with some other work I was doing in the house on my own. The company is a small operation but the quality of work is great. I highly recommend them. Masood was very responsive (unlike some other firms that I had contacted based on Angie's List recommendations).
Description of Work: The provider did about 650 sq ft of hardwood flooring including a staircase with 15 about steps. The material was Somerset hardwood (Red Oak/Butterscotch).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from D&S Floor Covering Inc
Mr. [member name removed], Thank you for your business opportunity! We enjoyed working with you and we are very pleased that you love the new look! We will be looking forward to working with you again in the future! -Masood Shojanezhad

Kenneth P.
11/2014
5.0
carpet installation, flooring contractor
  + 0 more
We got multiple estimates from different places. One large very well known carpet provider gave us a similar estimate to Masood for lesser carpet, but when we told them we went with another vendor their price suddenly dropped by jaw dropping levels. My wife and I were tempted, but ultimately thought we did not want to work with that type of group. We were also getting what we felt was superior product from D & S and ultimately went with Masood. When he came to the house to show us carpet he was incredibly friendly, personable and brought a ton of different samples for us to look through. Once we narrowed it down he brought out a ton more that were similar and let us really go through them while he measured. We had chosen a top of the line carpet of course (not meaning too) and he recommended some others that were similar, but would save us some money. We were doing the whole house and so the savings helped. Everything from there was also very easy on our end. The carpet arrived and we scheduled the install for the next Monday. Two of his guys showed up on time and went straight to work. They not only laid all of the carpet, but fixed some of my sub-flooring (for free) and did it in one day. They rocked it! They moved the big furniture and showed me what they would be doing and where. The carpet looks great and we are so happy with both the process and the install. We will certainly be using them again and would recommend them to everyone in our area that needs carpet.
Description of Work: Install carpet, take up old carpet and fix sub floor in places

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from D&S Floor Covering Inc
[Member name removed], It was a pleasure working with you and your wife! We appreciate that you chose us over another competitor too. We are honest people at D&S and we take pride in that. We would love to work with you and your new family again someday! Thank You! -Masood Shojanezhad

KAY L.
11/2014
5.0
floor cleaning, flooring contractor
  + 0 more
They were very accommodatin. They did an excellent job! They even came back and helped me moved a piece of furniture.
Description of Work: Resanded Floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from D&S Floor Covering Inc
Ms. [member name removed], Thank you for your business opportunity! We are happy to help! -Masood Shojanezhad

Penelope T.
10/2014
5.0
hardwood floor
  + -1 more
Went really well, the floors are gorgeous! I would have liked a little more information on how many people were coming. Four people showed up and got right to work. Not complaining, just didn't think to ask. Communication would have been nice on taking that final payment from my card. Otherwise, outstanding job!
Description of Work: $349 for 200 Square Feet of Hardwood Sanding and Refinishing or New Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

Response from D&S Floor Covering Inc
Ms. (removed member name), Thank you for your business! I apologize for not reminding you for charging the card after the job was completed, but I'm glad you love the new look though! I hope to do business with you in the future as well! -Masood Shojanezhad

Bob B.
10/2014
5.0
flooring contractor
  + -1 more
We had visited D & S Flooring during the summer just to get an idea of our flooring options. We were very unsure what type of flooring was possible and had not decided what company would do the work. We went first to D & S since they are a neighborhood business. Masood, the store manager, met with us and explained our options and costs. I planned to do the subfloor work myself. We were so impressed with Masood and what he had to offer that we did not shop anywhere else. We returned two months later after we had completed the subfloor work and finalized our floor selection which was laminate. Installation was completed one week later. Installer arrived as scheduled and was friendly and very efficient. We are very pleased with our new porch floor and the complete service that D & S Flooring provided. We highly recommend this company and will use them again for any flooring needs.
Description of Work: D & S Flooring installed a laminate floor of approximately 250 sq ft in our 3 season porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from D&S Floor Covering Inc
(removed member name), Thank you so much for the kind words! We loved working with you guys and your home is beautiful! We are pleased to hear that everything is up to par with your standards and we can't wait to help you with another project! -Masood Shojanezhad

Ellen K.
09/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Everything was fine. The workers came exactly when they said. The floors look very good and everything was covered and kept very clean.
Description of Work: Sanded and refinished hardwood floors in three rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from D&S Floor Covering Inc
[Member name removed], Thank you for your business opportunity! We enjoyed working with you and we hope that we can do business together in the future! -Masood Shojanezhad

Kathleen H.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
I am very happy with the work done on my house, Masood worked around my hectic schedule and came out to my home to be able to pick the new carpet and measure. Very quick turnaround from ordering to install, just a few days. the Installers arrived promptly and worked very efficiently to get the old carpet and padding removed. The actual carpet install moved a little slower then i couldve asked for, but it was still done all in 1 day. They did a great job and i would used them again
Description of Work: Installed whole house new carpet/padding - move than 2000 sq ft with removal of old carpet and padding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from D&S Floor Covering Inc
We had a pleasure working with you! We enjoyed the big project and I hope that we can do business together in the future! -Masood Shojanezhad

Jeannie M.
08/2014
5.0
carpet installation, flooring contractor
  + 0 more
The owner was very prompt with a response. He met with us quickly, and was friendly and knowledgeable. His price was much better than our previous quote. The two gentlemen who installed the carpet were very quick, friendly, and did a great job.
Description of Work: Installed new carpeting in 2 areas of my home (tore up and removed old carpeting)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from D&S Floor Covering Inc
[member name removed], Thank you for the kind words! We enjoyed working with you and we hope that we can work together again in the future! -Masood Shojanezhad

Andrea W.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Mahsood was great from start to finish. He came out, examined my floors , which were really scraped up, and explained what the coupon would cover , my kitchen and hallway. On the day of work, I decided to have the stairs done as well. Mahsood's crew quickly adjusted and Mahsood even gave me a slight discount. At the end, my floors were so gorgeous! I am only sorry I have to walk on them! I will definitely recommend this provider and will go to them again for any of my flooring needs.
Description of Work: Refinished wood kitchen floors, hallway, stairs, and landing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from D&S Floor Covering Inc
{removed name}, Thank you for the business opportunity! We were glad that we could help with your last minute projects! We hope to do business with you in the future. -Masood Shojanezhad

Herbert H.
07/2014
5.0
hardwood floor
  + -1 more
The service worked out very well. They sent three technicians who did the work over two days. They sanded and re-stained the floor in my breakfast room. I paid additional to have them replace the shoe modeling. The floor looks very good.
Description of Work: I purchased a big deal for $349 for 200 Square Feet of Hardwood Sanding and Refinishing or New Installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from D&S Floor Covering Inc
Thank you so much for your kind words, and we are happy to know that you are satisfied with our business. Please call or contact us in the future for your flooring needs. Masood Shojanezhad

Amy B.
07/2014
3.0
flooring contractor, hardwood floor
  + 0 more
We bought a Big Deal for $349 for 200 Square Feet of Hardwood Sanding and Refinishing. Masood came to do the estimate on time. His first impression was that our floor was maple, not oak, and that might cost more money, because he assumed we had oak floors; even though Maple is a hardwood, and that is what the Big Deal said. He gave us an estimate and said he decided not to charge us more, so I was happy with that, although I would have argued if I had to. I had some questions and had to confirm our appointment time for the work and I found that trying to reach him on the phone was difficult. He always did get back to me, but there was often a long delay. The appointment arrival time was set for 8 to 10 am. The workers arrived at 12:30 pm. They said it was a 3-4 hour job, with 8 hours of drying. At the end of the first day, they said they needed to come back in the morning to finish and apply the second coat of finish. This was a terrible inconvenience to me on both days. I though they would finish in one day. I had to rearrange my schedule for two days to accommodate them. The workers did call on the first day to say, first, that they would be there around 11, not 10; then, that it would more likely be 11:30; and they finally arrived at 12:30. The floor is still drying, but so far I believe they have done a nice job. The work site was kept clean and the floor looks great.
Description of Work: Sanded and refinished kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0

$623

Response from D&S Floor Covering Inc
[Member name removed], Thank you for your business opportunity! We apologize for the inconveniences that you have came across. I recall that you had maple flooring and I only charged you for oak flooring. I also wanted to point out about the phone calls that we do not open the store until 10am and I remember you called us around 8am when we had no employees available to assist you. We listened to your voice mail when we got in and we called back by 10:30am. I apologize for not making the store hours clear if that's where confusion came in. As far as the project goes, sand and finish jobs always take two days. On day one we have to stain it and we put the first coat of polyutherane on the floors. Then on the second day we go back and put another coat of polyutherane on there. I just wanted to apologize for the inconveniences and I hope that explaining this would help you understand our end. I hope one day we can do more business together! -Thank you! Masood Shojanezhad

Kathy O.
07/2014
3.0
flooring contractor
  + -1 more
I have a very small foyer that needs to be refinished plus the stairs. The contractor said the stairs would be $50.00 per step in addition to the $349.00 that I had already paid. I thought the stairs would be included in the price since the foyer area is so small when I signed up for the coupon.
Description of Work: .
Rating CategoryRating out of 5
$349

Response from D&S Floor Covering Inc
{removed member name}, We came to measure to your home in March to discuss a project for sand and finishing for your foyer only. You decided afterwards that you wanted the steps as well, and your steps are a good 5 feet larger than average steps. I offered to do the steps for you for a low price of $50 each instead of $90 each. We spent about 3 hours discussing all the different projects you wanted all around your home besides just the project you purchased. I have followed up with you in april and in may to see when you wanted to start the job. I still have not heard anything from you as far as when you want your project done. When ever you are ready to start your project, please don't hesitate to call us. Thank you! Masood Shojanezhad

Contact information

5622 OX Rd Unit E, Fairfax Station, VA 22039

http://www.dsfloorcovering.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
2451965

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Countertops and Backsplashes

FAQ

D&S Floor Covering Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 7:00 PM

Saturday: 10:00 AM - 5:00 PM

D&S Floor Covering Inc accepts the following forms of payment: Check,Financing Available
Yes, D&S Floor Covering Inc offers free project estimates.
Yes, D&S Floor Covering Inc offers eco-friendly accreditations.
No, D&S Floor Covering Inc does not offer a senior discount.
Yes, D&S Floor Covering Inc offers emergency services.
No, D&S Floor Covering Inc does not offer warranties.
D&S Floor Covering Inc offers the following services: We offer installation and removal or replacement of Carpet, Hardwood, Vinyl, Laminate, Ceramic Tile, Commercial Flooring options, Granite Countertops, Stair Runners & Rugs. We also offer sanding and refinishing of hardwood flooring.
We do not offer cleaning services for carpet and hardwood flooring.

Contact information

5622 OX Rd Unit E, Fairfax Station, VA 22039

http://www.dsfloorcovering.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 5:00 PM