Roto-Rooter Plumbing and Drain Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Looking for reliable plumbing and drain cleaning services in Virginia? Look no further than Roto-Rooter Plumbing and Drain Service. With our full-service and emergency solutions, we are here to tackle all your plumbing needs. Contact us today for expert assistance!

Business highlights

92 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, and plumbing-related excavation.

Services we don't offer

Wells and pumps; septic

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.457 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
14%
3
7%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
3.9
professionalism
4.6
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 51-57 of 57 reviews

William M.
04/2016
5.0
septic tank, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Pumped out septic tank. Added bacteria. Checked flow from toilets to septic tank. They arrived when they were scheduled. They explained what they were doing and put everything back in good order before they left. I received a $25 discount for finding they on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Donna G.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

William H.
09/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah H.
09/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Changed bathroom faucet. Went well, just shocked on cost for work and felt I had no choice but pay the fee.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Roto-Rooter Plumbing and Drain Service
Hi [member name removed]. I recieved your review and looking at the actual singed service/ticket invoice and seeing the work performed I need to talk with my tech about the job. I never want a customer to feel that they are stuck. We have a price guide that all techs follow to price our jobs, this is based on industry averages on time and cost. We do competitive price comparisons with all of our competitors on an annual basis. I will be back in touch with you. Thank You Robert Watson Owner

Jeffrey G.
05/2015
2.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$1,000

Response from Roto-Rooter Plumbing and Drain Service
I met with (removed member name) at his residence on April 22th due to his concern about us running late to his residence to pump out the septic tank, and the concern my tech had about a retaining wall. I met (removed member name) on the 22nd of April 2015 and we talked about the job and task at hand. I also explained to him that sometimes jobs take longer than expected once we get there. This was the case with getting to him at his scheduled time of 1-4pm on the 15th of April 2015. We left a message on his voicemail at 2pm that we were going to be running behind schedule. Customer called back to reschedule for the next day of April 16th 2015. The tech arrived on the job the next day upon inspection of the area where the septic tank was buried he called and asked for me to provide an estimate because it was not easy access in his opinon due to a retaining wall and the overall depth of the tank being in the excess of 3' deep. In which case, we require an excavator to expose the tank. I met with the customer and explained the scope of work required and he showed me a way to get across his yard with minimal damage to the grass. The price given by the tech did not include the pumping of the septic tank an I revised the quote to $900.00 from $600.00. We also talked a lot about our families and other things not related to the job. I felt that I had answered his concerns and explained the job reqiurements, and left with a friendly handshake and him scheduling the job for Friday April 24th. On April the 23rd (removed member name) called and cancelled the appointment on the 24th due to his work schedule change. He stated that he would call back and reschedule when he could take off from work again. We recieved this review on Angie's list and was surprised to see the grade. I went back out to his house on June 4th and as of that date no work has been done. I'm not sure why he gave us this poor review with no work being completed.

David E.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They responded promptly when first contacted in December to provide an estimate. The office staff kept us informed each step of the way. The workers were skilled, polite, and pleasant in spite of harsh conditions (very cold). They completed the work within weeks of first contact and worked well with us to protect garden beds they had to negotiate to install the D-Box. I would re-hire them in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Michie B.
03/2012
1.0
plumbing
  + -1 more
See above
Description of Work: I had a stopped up drain in my basement bathroom and the water had flooded the floor. The serviceman came out in the evening, therefore charging me more, and told me that the septic tank was full and needed to be emptied and that he could do nothing. I called another service and they came and found a blockage in the line from something that had been dropped into the toilet (probably a child's toy). They spent many hours at night and cleaned it out. The septic tank was not full and did not need emptying. I felt very 'ripped off".

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$95
    • 1
    • 2
    • 3(current)

Contact information

742 Memorial Dr, Danville, VA 24541

https://www.rotorooter.com/danvilleva/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM


Licensing

Bonded

Insured

Licensed*

Trade License Number
2710058901
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Heaters,
Wells and Pumps,
Water Coolers,
Water Filtration and Softening,
Water & Smoke Damage,
Excavating

FAQ

Roto-Rooter Plumbing and Drain Service is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Roto-Rooter Plumbing and Drain Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing and Drain Service offers free project estimates.
No, Roto-Rooter Plumbing and Drain Service does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing and Drain Service does not offer a senior discount.
Yes, Roto-Rooter Plumbing and Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing and Drain Service offers warranties.
Roto-Rooter Plumbing and Drain Service offers the following services: Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, and plumbing-related excavation.
Wells and pumps; septic

Contact information

742 Memorial Dr, Danville, VA 24541

https://www.rotorooter.com/danvilleva/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM