Crockett Home Improvement Inc

They were good. They were very professional and very prompt. They were very efficient and very particular. They were very expensive.

Decided to not complete work.

He was on time and very professional. Estimate was reasonable. Ultimately went with a different provider, but would not hesitate to use this company in the future.

Absolutely fabulous people to deal with. Even though something came up to interrupt our plans to build a garage, they were incredibly gracious. We took three other bids, and though they were slightly higher after seeing other work they have done in the area, I believe you would be well served to use them.

I called crockett after getting estimates from lowes and homedepot and explained what I wanted and secretary took info and said she would leave it on mr. crocketts desk and I could expect to hear from him..that evening he called and said he would be there at 430 the next day to give me a estimate..he showed up on time and was very professional about my needs ..after getting measurements he informed me that he would email me an estimate the next day..early the next day I received the estimate via email with the total cost..after reviewing the estimate, I contacted mr. crockett and requested some upgrades and he graciously made the adjustments and sent me a revised estimate that I was pleased with..the next day he came by with some samples of shingles, and after choosing my color of shingles, he informed me that he could start the next day with my approval..not expecting things to move that fast I was very pleased to get the job started..he informed me that he had a big crew and work would be completed in one day..the crew arrived early the next morning (7:30 a.m.) and began working..at 3p.m. my new roof had been installed and things were cleaned up and crew was ready to leave..after inspection I could not find any flaws whatsoever in the job that had been performed..crockett home improvement gave me a quality job at a reasonal price and I have peace of mind that my new roof will last me many years..i would definitely recommend crokett to anyone..very professional, honest and it was an exceptional experience dealing with crockett home improvement..GO WITH CROCKETT AND YOU WON'T BE DISAPPOINTED!!!!!! DUWAYNE TAYLOR, PULASKI, VA.

After choosing Crockett Home Improvement from Angie's List, I contacted them and the response was same day. Mr. Crockett inspected the garage and gave me an estimate the following morning. The price was very reasonable. The work was completed within a day and it was a very professional job. In addition, Crockett honored the Angie's List coupon. I was totally satisfied with every aspect of this job.

Crockett came right away to give me the estimate and once hired, they got started immediately. The work was excellent, fast, and the price was comparable to other contractors. I would highly recommend Crockett for any home improvement project.

They were very fair. Did the work on a timely basis. They were really good. I'd recommended my neighbors to them and they did business with them too. They did a really fine job.

Once we accepted the bid, the crew began the next working day. Work was professionally done, neatly done, and we are happy with the performance of the new roof and gutters, plus replacement eaves (the old wood ones were rotten). Top notch work, excellent cleanup, no problems afterwards. They are not cheap, but we wanted a top quality job, and that is what we got. Have used them for electrical and plumbing work, and have been very satisfied with those jobs as well. We would definitely use Crockett again!

.I planned to install a bathroom vent fan myself, but after seeing the terrible condition of the old house wires in the attic I decided to have the job done professionally. I called Crockett Home Improvement because they've done a lot of other projects for us over the years and have always given us excellent value. Our home is a big investment, so we want the work done well, and CHI always comes thru for us. As we were in no hurry, I said that our job could be scheduled whenever it was convenient; an appointment was made for about a week later. The electrician showed up right on schedule, I gave him the keys, explained what we wanted done and left for work. I asked him to wire the fan, replace a ceiling light fixture junction box with a new box, replace all the wiring and to install a separate wall switch for the fan. He called me about an hour or so later to say that he replaced cotton insulated wiring in the attic which was badly frayed, installed a new junction box and wired the fan. He then said that in order to install a wall switch he'd have to remove some ceramic tile. We agreed that since the tile was about 60 years old, removing it would be a risky proposition, so he wired the fan to turn on when the ceiling light is turned on. Since the fan is very quiet, the sound isn't obtrusive. I was impressed with his candor about removing the ceramic tile. Had any tiles been broken we would have been out of luck and the bathroom wouldn't look as good as it does. I think it's a tribute to Crockett's people that I had no concern about leaving him in the house unattended. We're impressed (as usual) with the top quality work that CHI did and the professionalism of the electrician. If he'd tried to remove the tiles, per my initial instructions, he would have been within his rights to say that it was done at my request. Instead, he gave me his professional assessment, which I really appreciate. As usual, another great job from Crockett Home Improvement.

While I appreciated Mr. Crockett personally coming out to provide a quote to fix a leaking sink, inoperable gas fireplace starter and broken attic stairs, I really felt the quote was really high so I called around and ended up getting everything fixed for 50% the quote provided...The quote received also had additional "potential" costs indicated... after observing the repairs conducted, I conclude that the quote provided was not accurate in price or work that was actually needed...Sink simply needed some tightening, but I was quoted replacing pipes and entire fixtures....I would not use this company again if in need of similar services. Your mileage may vary, just seems a little overpriced to me.

I have always used Crockett and am always pleased with the work performed. After returning from holiday travel we noticed stains on the ceiling around the fireplace. We emailed George and he immediately sent Ron to investigate. Our problem was the flashing/shingles around the fireplace. Toby came and did the work. Very, very pleased with Toby's work and professionalism. In the future when we need to replace the roof (hopefully not too soon) we will request Toby's crew.

I wanted my kitchen updated for the last couple of years but had to wait because other projects keep popping up. Crockett did my 3 bathrooms and based on that experience I knew I wanted Crockett to do my kitchen. Earl (along with Johnny) is a genius and artist--I would have no one else do the job. Pricey yes, but you get what you pay for. And Crockett is worth saving up for!! Highest quality, highest professionalism, excellent value. I highly recommend Crockett (you will have to wait to get on Earl's schedule since he is so sought after).

I emailed Crockett Home Improvement for an estimate for a new roof and received a call back the next day to set up an appointment. Mr. Crockett personally came and climbed around on the roof to take measurements. I received a written estimate the next day by email. The price was pretty high and I ended up getting estimates from other contractors and choosing one of them to do the job. I did not have any work done by Crockett but wish I had. The other contractor I chose did a lousy job and used unskilled labor. I feel that I would have gotten a more professional job if I had had Mr. Crockett do the job. In hindsight I regret that I did not pay the higher price and go with Crockett Home Improvement.

I have used Crockett Home Improvement for four other jobs ($8900.) and all has gone well. His prices are a little high, but the work was done well and the worker's were very professional. I was supposed to have four ceilings painted. Mr Crockett came to give us an estimate on a whole house generator. He told me at that time that the painters would be here at the end of the week. I never got a generator estimate and the painters never came. I don't have any idea what the problem was.

Mr. Crockett was fantastic to work with. He answered my emails directly and was willing to work with me through a delay of 5 months from the time I made the initial request for quote until I was ready to actually contract the service. He was very understanding of my situation (birth of my child) and even setup the appointment while he was out of town. He also honored the original quote he provided 5 months prior. His workers were very polite and knowledgeable of what I needed done and walked me through what they were doing. The entire job took his team just a couple of hours, and he followed up with me before I even had a chance to email him back once the job was complete. The customer service and professionalism Mr. Crockett and his team displayed was above and beyond what I expected, and I would definitely recommend his company to anyone needing home repair work. When the next job comes up with my house, I will be calling Mr. Crockett!

Repaired leaky Dri-Below system between deck and screened-in porch below it. Also replaced deck floor with composite material.

Over the past ten years Crockett Home Improvement has done five jobs totaling $91,000. for us including replacing the floors and supporting structure in two rooms of a farm cottage, finishing the lower level of a split foyer home, extensive remodeling and expansion of an older home, set pre-built roof panels on a gazebo we purchased as a kit, and installed a Radon Mitigation System. We have always found them to be professionals willing to work within our budget and allowing us to participate fully in the projects. They use quality materials, work to the schedule, and don?t have cost overruns. George?s teams are considerate of our properties and clean up after themselves during construction. George always stands behind their work. They returned without cost to us three years after one job when a home inspector recommended some minor plumbing and electrical modifications. We highly recommend CHI to meet your home improvement needs. For additional information, email us at sdaniels20@verizon.net

Very badly. Crocket came out and did an estimate and talked to us about what to replace it with. Then he had a subcontractor come out and do the work. They removed the old porch. Then, we waited for about 2 weeks for them to get the correct concrete (it was tinted/colored). Once they finally got around to it, they poured the new porch. Once they removed the forms, the color was very un-even, and the surface was very rough (pits and pock marks). The subcontractor accused us of having our dog step on it while it was wet - we don't have a dog, and there aren't any in the neighborhood. After contacting Mr Crocket many times, he eventually came out to look at the work. To his credit, he agreed immediately that it needed to be replaced. Due to the time of the year, we had to wait several months for the second subcontractor to come out. The second guy did a great job, and we are fairly happy with the final job. But it took almost 6 months and a lot of work to get a simply concrete porch. There was a lot of finger pointing and argument about who's "fault" it was. The cost was pretty expensive for just a concrete porch, but because of the other good reviews on Angie's List, we expected to have a very professional job done. We were very disappointed that we didn't get that. In the end, we will not use him again, and we won't recommend him to anybody.

In fact, the job was done sooner than anticipated, completed on time, and returned to attend to minor adjustments required to the sliding door and lock.

We had the impression that if the budget wasn't going to be in the hundreds of thousands of dollars, the company wasn't interested. The person who called wasn't rude but was not overly friendly either--I would say "curt." And rushed. I know this company is well regarded in the area and a reputable contractor. But I didn't appreciate being treated like "small potatoes" and not worth the company's time.

They are way too expensive, so I never used them. I found somebody else that was doing the work for third of cost. They were responsive and came out almost immediately. I would not use them again.

The shingles were delivered at the day/time as scheduled. Mr. Crockett made special arrangements so that no large commercial delivery truck would be on our driveway. The project manager and roofing crew arrived as scheduled and the removal of the existing roof began. The roofers were careful not to damage any existing structures or plant life below and performed daily clean up. Our project progressed daily at an appropriate pace. During a site visit, we had one concern about placement of the sunroom skylights. In answer to our concern, Mr. Crockett came out and addressed this concern immediately and to our total satisfaction. As noted in his original assessment, there was damaged roof sheeting to be replaced. We were kept informed of the quantity as it revealed itself because this would affect the final price of our project. The roof was completed within the time frame we were given. There were no surprise costs, no delays....we could not have been more pleased with the entire process. From our initial meeting with Mr. Crockett to our roof replacement's completion, Crockett Home Improvement has been nothing less than first rate! Given such a positive experience, we are now contracting with Crockett Home Improvement to address the miscellaneous repairs that were noted during the home inspection report.

I would never hire these people. I would never do it. They come in to your house like six sales people. I have a job that was in construction most of my life and his estimates were double, and I understand from many of the people I have spoken to about that. They have been in this area for a long time that may not be on Angie's List. I know his friends post a lot on Angie's List, which I find obnoxious because it's not suppose to be done. The local said they have them done will never have them come back into their house again. I'm 58, I lived in 8 different houses. I've had roofs put on just about everyone, and that's the highest ever. This is not square footage wise of the roof. It's not the biggest roof. It's about 3/4 of the biggest roof I've had put on. I've had several different estimates, one charged exactly the same thing and the other company charged too low, and I have settled on another company which was in the middle. The other problem was Crockett 's estimate is that it do not include if there was any plywood replacement or anything like that they discover I would have to pay extra for that. I don't like getting into that because a good roofer can say, "It looks like I am going to have to replace the plywood throughout this whole section. Here's the estimate and if I don't have to replace the plywood it will be $500 less, but basically to take his estimate I am giving him an open ticket to charge me whatever the h*** he want, and I wouldn't go there.". I wouldn't call him for anything.

We were looking for someone to paint our house in Riner, VA. I called Crockett and received a call back from George Crockett asking for clarification. I said we want someone to paint our house. He asked if we needed to add a room. I said we just needed the house painted and he told me they were not interested. They were primarily a home improvement company and did not do painting without adding or remodeling some part of a home. That is not what their advertisements say. I guess they have more customers than they need. I cannot comment on their work since they did not do anything for us.