Stokley's Services Inc

Outstanding. Scheduling was smooth. I was traveling alot at the time and the worked to quickly schedule within my time frame. Jerry arrived promptly and was very thorough - spent about 1.5-2 hours. Besides the services, he provide me a status on my aging system and options for the future. I am very pleased with the service.

The Service I received during my heat pump tune-up was exceptional - Jerry took extra time and care to ensure all components of the system were clean and working properly. I have never seen a technician take so much time to examine all aspects of the system and throughly clean all the components (drip pans, coils, filter, etc.). I couldn't be more happy with the Service I received! I will definitely be calling Stokley's for any future heating and A/C service I need. Give them a call - you won't be disappointed.

Excellent. Stokley's Services, Inc. were polite and friendly at every point. It was easy to schedule via Angie's List. Their office called the day before to remind me, and the morning of the service, a manager called to say the technician was on his way - and he was on time! The technician was experienced, knowledgeable and thorough, and when I asked questions, he provided helpful answers. They didn't try to oversell any product. I am definitely calling Stokley's for my future furnace and a/c maintenance.

Service was excellent. Technician pointed out many tips and tricks while doing his job. I was confident in his work.

Angelo cleaned the entire unit, which is original to the house (32 years old). We discussed the age and efficiency of my current model. The unit was absolutely filthy and now it looks almost like new. Thanks to Angelo, I am able to get a little more use from my current system and when I do ultimately have to replace it, I will be calling Stokley's Services to do the job.

Outstanding technician. Took time with us to explain everything in great detail and gave us many options. We will use Stokleys always.

The contractor arrived on time. I received a call from the office before his arrival to let me know that he was already on his way.He was professional and courteous. I don't have any complaints as he answered all my questions and even took the time to demonstrate how to set the dial on the heating unit according to how I wanted the air to flow.

The job was done well but I felt like I was being pressured to buy a new unit rather than repair. I know that they cannot guarantee how long the repair would last.

I received a great scoop oh information what needs to be don in order to maintain my system running.

gain.Showed up on time,very knowledgeable, professional. Will use for spring tune up on AC. Technician was Jerry, will ask for him again.

Arrived on time. No problems.

That was fine. I've used them before this also.

That was fine. I've used them before this also.

Everyone one I had contact with was prompt, courteous and friendly. The tech, Jerry, was professional and provided me with very helpful information.

great. Even told me about a rebate I could get

The provider was very flexible with a very busy schedule. The provider had also provided a courtesy notification when the technician would be at the residence. The assessment was very objective and very thorough. The technician was very friendly and professional. I would highly recommend Stokley's business to anyone who wants a reputable and trustworthy organization to work on their home.

It was okay. They were okay. There wasn't anything bad or outstanding. They were average. They were professional and polite. They did the job and left. They set up an appointment pretty quickly.

Good. They came did there thing and that was the last of it. There were no additional costs.

Great service, very responsive and didn't try and sell me something I didn't need. I will definitely use them again.

I am good at maintaining our system, I religiously have it tuned-up every year. I've been using another company all these years and very satisfied with that company's service. I just saw this deal at Angie's list and thought of trying it coz it will save me some money and seems like they have good reviews. Two people came to do the tune-up and they asked me if the system was working fine and I said yes and that I usually do a tune-up every year. I was wondering why it only took them around 15 minutes to check on the system in the attic. I'm very familiar how long it takes to tune-up our system, usually takes at least 1.5 hrs when Russell's heating and air-conditioning do it. Then, they went outside in the backyard, were the air conditioning units are. Feeling suspicious already, I peek through a window on the second floor. They were there just talking, the other man is smoking cigarette non-stop. So, I kept watching them wondering were they ever going to do some work there and stop talking and smoking. Out of 1hr that I was watching them in the backyard, I saw them only around 5 mins doing something work-related. I didn't confront them about my concerns and what I saw, coz I was thinking that it will be better to just inform the company what was going on and what I witnessed. After they left, I called the company and informed them about my concerns, I didn't feel that the owner was interested about my feedback, which concerns me more. What if these employees are doing this most of the time? People will pay them to do tune-ups and they will not do what they are paid to do since the system is working and customers don't have an idea they shortchange them.He said that he wouldn't be able to talk to his employees until the next day and will just give me a call. It has been two weeks and I didn't get a call.

The people at Stokley's Services were very responsive and professional, as a Real Estate Investor I will continue to use them for my other properties.

It was okay. For some reason they separate air conditioning with the heat system that services the house so it ended up being $100, so it is a bit misleading. They were scheduled on time. They came out within a week or two after I bought the deal. Their responsiveness is pretty good. They did what they said they were going to do at the time they said they would do it. I would tell friends or family to use them.

They came out. They lift the Aircon system. They did their inspection. They told me there was an issue, there was a leak in my coil. However, they were outside for almost an hour, which I thought was weird. When I went out, they proceeded to tell me how my switch for my unit was broken and they re-wired it. They re-wired the unit itself to an electrical power source. They haven't done that. They did not indicate it. First off, they should have told me there was something wrong before they re-wire it. secondly, the way they wired it, according to the guy who repaired it, if somebody have come out and work on the machine behind them they might have died, they might have gotten executed. They should have never touched it and should talk to me first. I will not use them again in the future.

The service went very well. The service rep was professional and extremely knowledgeable. He educated me on the system as he serviced and showed me how to change the filters.

everything was performed satisfactorily.