Quality Built Exteriors

Roofing, Fencing, Siding,

About us

Quality Built Exteriors can revitalize the exterior of your home. It is one of the best ways to increase property value, improve curb appeal and even more importantly, reduce yearly maintenance. These are but a few of the benefits you get from making exterior home improvements. You can also benefit from better energy efficiency which will lower your monthly energy costs and save you even more money, year after year. Quality Built Exteriors is a full service Class A General Contractor. We offer free estimates We take all forms of payment and offer financing for projects as low as $300.00 up to $35,000.00 We carry insurance and workers comp up to 2 million dollars. We offer in home appointments and work with professionals, military and out of state homeowners by phone and email when necessary. Call 757-389-5519

Business highlights

19 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roof Replacement, Roof Repair, Siding Replacement, Siding Repair, Metal Trim & Soffit Wrap, Seamless Gutters & Leaf Guard, Entry Doors, Replacement Windows & General Exterior Repairs.

Services we don't offer

We specialize in most exterior services. We so have subs for other services call in to discuss other projects you might need and we can tell you if its something we are comfortable with or not.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
8%
3
6%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 26-252 of 252 reviews

Catherine R.
11/2020
5.0
fencing, garage builders, driveway gates
  + 1 more
This was a great experience. I was told that once I used their company that I would never use another. They were prompt, professional, courteous and did a great job.
Description of Work: Installed Fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
We're glad to see word-of-mouth about us proved true for you! We definitely strive to go above and beyond, and we appreciate the opportunity to prove ourselves. Thank you for taking the time to post a review, and please call us again for your other home improvement projects!

Cathy D.
08/2020
5.0
fencing
  + -1 more
Ray came out talked to us and completed the estimate and was very professional and helpful. Explaining to us the project and even what to look for from other services and companies. The staff kept us informed of what was going on the entire time, and responded to questions that we had. They were on time and delivered. Richard P was our installer and he was fantastic. The job looks great, the lines are clean and the job was finished with thoughtfulness and attention to detail that we greatly appreciated. We will definitely use them again.
Description of Work: New Fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Response from Quality Built Exteriors
We appreciate your glowing review! It's so nice to hear you were pleased with our attention to detail and customer service. Enjoy the new fence!

Carmen H.
08/2020
5.0
fencing, garage builders
  + 0 more
It was very well done. We were very pleased with the workmanship and professionalism of the workers. Our fence looks great!
Description of Work: New fence installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
We're so glad you chose us for your project, and we truly hope you enjoy the new fence. Thanks very much for taking the time to post a review, and please call again anytime.

melvin M.
08/2020
5.0
roofing, garage builders
  + 0 more
I had a leak in my roof and requested an estimate. One of the technicians came out and surveyed the issue and saved me a great deal of money. Turns out my AC unit was leaking condensation in my attic and cause water stains on my hallway ceiling. The estimate was free! Thank you.
Description of Work: Roof Leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Quality Built Exteriors
Honesty is a core value for our company, and it's great to hear that our tech modeled this through finding the real problem and not just making a needless roof repair. Our estimates are always free, yes! Please call us again anytime.

Stacey H.
08/2020
5.0
siding, garage builders
  + 0 more
very well done. Completed in one day, workers were clean and picked up upon completion of work.
Description of Work: Siding removal and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Quality Built Exteriors
We're glad to hear you were so happy with the speed and quality of the work, as well as our crew's conscientiousness with keeping your property clean. Please call again for any future home improvement needs!

Heidi G.
08/2020
5.0
fencing, garage builders
  + 0 more
The job was performed as promised and done very well. I have used QBE on other fencing work.
Description of Work: Aluminum fence replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
We appreciate your continued business! Thank you for the A rating and for trusting us with your home and yard.

Thomas G.
08/2020
5.0
fencing, driveway gates
  + 0 more
Once the installers arrived, everything went smoothly The job was understandably delayed due to extreme weather. Ray, who is part of the sales force, sat down with us and explained how the entire process would go. She was straightforward and honest and the price point was appreciated. John, who is an office manager, kept in constant contact with us during the down time between the estimate and the install. He was very prompt with replies to all of our inquiries. Lain, who was the lead installer, was very professional and went above and beyond with the install, as well as the materials. He even offered to spread dirt to help level the look. Due to upcoming projects, however, this was not necessary. It was a welcomed gesture. Even thought the weather was very hot and humid, he and his crew pressed on to complete the job in a timely manner. The finished fence and gates were plum and level and they look great. We were very pleased with the whole experience.
Description of Work: Fence and gates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,100

Response from Quality Built Exteriors
Thank you for being understanding about the weather delays (many people blame us for that!), and we're so glad to hear you're happy with the new fence, as well as the customer service. Please call again anytime.

Ashley P.
07/2020
5.0
concrete repair, fencing, garage builders
  + 1 more
I recently had some backyard work done by these awesome guys! My backyard is inaccessible regularly when it came to getting the grass cut. The grass came up waist high. So I was unable to really enjoy my yard. I search for so me quotes and these guys gave the best bang for my buck. They were very professional and friendly. If I am looking to get more work done I will most definitely call these gentlemen! I highly recommend to anyone needing working or upgrades done on their homes!
Description of Work: fence installation ( closed off) & patio to fence line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
The photos say it all! Thanks so much for your review and for sharing your positive experience here. We'd love the chance to work with you again in the future, so please call anytime!

Jeff R.
07/2020
1.0
garage builders
  + -1 more
Absolutely horrible experience. Had some siding damaged in a storm several months ago and when the installer came to fix it, he never knocked on the door to show what he did or come inspect his job. The only way I knew he came out was he had to replace several pieces of siding, which it looks like he just used the old damaged siding. When I asked about it, the lady I spoke with spoke to the installer and he had my house and another house totally mixed up. I asked why he didn't knock on the door and he kept saying I've been here for 5 1/2 years and haven't had a bad survey. Now, several months later, I get a call saying I am going to collections because I never paid the remaining balance. Well, I never received an invoice promised from that phone call. Do not use these folks!!
Description of Work: Siding repair

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$625

Response from Quality Built Exteriors
We are sorry you felt it was a negative experience. Your assertions do not line up with how things went on our end. The installer tells us he did knock but no one answered. You expressed to our office manager that you were angry the installer did not notify you when he finished for the day. This level of constant notifications would be unusual in the construction industry. Our office manager then tried a number of suggested ways to resolve your complaints on the phone, but you were unwilling to accept any of them. Regarding the payment, we have records showing that we sent many email reminders to you to pay the rest of the invoice, which we make easy to do online, and yes, when a job goes unpaid for that long, we have to take the next step. Certainly it should have struck you as odd that you were not receiving any indicators to pay for the work, and should have followed up with the company to inquire about it.

Alex T.
07/2020
5.0
decks, woodworking
  + 0 more
With pleasure I would like to express my satisfaction with the installation of my new Deck of 28 feet long by 14 feet wide with two access steps. From the design that exceeds the standard, truly a solid structure. To the excellent craftsmanship of Duane and James. This two-man crew completed the removal of the old deck and complete installation of the new Deck with hand rails in record time. The level of organization, quality of workmanship and the attention to detail has resulted in a first-class product. Duane and James have my highest recommendations to anyone looking for high quality workmanship. I am very happy with a Job well done. I will definitely call Quality Built Exteriors for future projects that I may have. Best Regards, Alex Tillman
Description of Work: Remove old Deck and construct new Deck 28 feet X14 feet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
Thank you for taking the time to post a review! We're glad you were so happy with the new deck, from the demo to the construction to the organization of our crew. Please do call again in the future!

Javonne H.
06/2020
5.0
decks, siding
  + 0 more
Raleigh at Quality Built Exteriors hands-down is the best. It’s extremely hard to navigate your property especially if you’re in the military and out of state become certain contractors. Raleigh was kind and understanding of our situation and was willing to work with us to come up with a solution for our property. As a mom and a military spouse, I have a lot on my plate, so to have someone that’s concerned and willing to work with you and willing to give you the best customer service that we’ve seen in a long time is a blessing. Amber at the office is such a kind and wonderful person that was extremely helpful to schedule us as quickly as possible. She’s a person that doesn’t ghost you and will call you back to make sure that you’re fully aware of the process. The work was done quick which I’ve never seen that done before normally it takes a couple of days they were in and out. The final product was amazing and it looked great. I will always call this Raleigh at Quality built exteriors first before anyone else because I trust them and I believe in their work.
Description of Work: Front porch steps repaired and replaced and siding fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
We do love our military customers!! Thank you so much for taking the time to post this great review, and we're so pleased to hear our staff upheld our customer service values and were enjoyable to work with. Please call again, we'd love to keep working with you for your future needs.

Christine H.
06/2020
3.0
garage builders
  + -1 more
The install went great. I wasn't about to be home during the install, when I got home I noticed the cover for our rough in for a ceiling fan was on the table and there was no cut out for the wires. I called and they came out the next day to fix the problem. Now a few months later I went to install a fan and they only cut a 1 inch by 1 inch square and a support beam was placed right over the electrical box. I've called 5 days ago and no word as to when someone will be out. I also had paid to have plywood installed and there doesn't appear to be any plywood used.
Description of Work: Cover plaster in back patio with a siding vent system

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$3,200

Response from Quality Built Exteriors
We’re sorry to hear you were dissatisfied with your experience. We did indeed complete the job and were under the impression all was well, and you had signed off on it. We apologize for covering the lightbox area. We did act quickly to respond; you called and left a message over the weekend, and John called you back on Monday. He then followed our procedures to correct a problem: contacting the sales rep to determine the scope of work and create a new work order. But before we even got that far, you had already posted this one-star review two days later. John did call you again to apologize that things had not moved fast enough to your satisfaction, and as you now know, he has you scheduled for this Thursday to send someone out. Again, we apologize for the mistake, but we’ve taken swift action to make it right, and we hope that once the correction is made, you will feel inclined to update your review.

Anayansi R.
06/2020
1.0
garage builders
  + -1 more
The person never show up to sign the contract No longer need the service
Description of Work: Fence repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mike L.
05/2020
5.0
fencing, garage builders
  + 0 more
A very smooth and professional process from start to finish. Gerald Massengil was prompt, knowledgeable, and courteous during the initial planning and estimate process. For installation, Richard Plourde and his crew were professional, friendly, and did a fantastic job over the two days they were on my property. Great work and a business I would go to again.
Description of Work: Had a 56 foot rear fence installed on my property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Quality Built Exteriors
We appreciate the high praises and are so glad to hear you found the process smooth and the staff to be professional! Please call again anytime.

Leonard P.
04/2020
5.0
driveway gates
  + -1 more
Excellent work. Arrived on time and finished on time. Called each day to check on status and to see if we had any problems or questions. Workers were very friendly and did an outstanding job. kinda felt a little sorry for them when they were digging post holes by hand instead of using a power digger. Anyhow, they did an outstanding job and kept the area clean and free of debris. Thank you again for the outstanding job.
Description of Work: install new wood fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
We're very glad to meet your needs and your expectations. Thanks for the straight-A review!

Wayne W.
04/2020
5.0
fencing
  + -1 more
Richard and his team tore down my old shed and fence and installed a new dog eared fence with two 10ft gates. The whole process took two days and was very professionally done. Ray came out to inspect the job and has been very quick to respond to the questions I’ve had about the projects they are completing for me. I would highly recommend Richard and QBX as they provide very professional and quality work for a fair price.
Description of Work: Fence/Shed removal and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from Quality Built Exteriors
It's great to hear how happy you are the speed and responsiveness of our crew. We hope you enjoy the new fence, and please call us again for any other home exterior needs!

Sondra E.
04/2020
5.0
fencing, roofing
  + 0 more
This is the third time I have hired this company. The quality of their work is A+. The workers are easy to work with and hear you when you ask a question. The price is right. This is the third time we have hired this company to do work outside our home. We have been more than satisfied each time.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Quality Built Exteriors
We greatly appreciate your continued business! Repeat customers are what helped us grow into the company we are today. It's wonderful to hear that you are satisfied with our quality, our staff, and our pricing. Please call again anytime!

Flavel B.
04/2020
5.0
siding
  + -1 more
They were punctual and explained exactly what they were doing and why they were doing it. They also made sure we were satisfied with all of the work before leaving.
Description of Work: Replace some of the siding on our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
03/2020
5.0
fencing, driveway gates
  + 0 more
Tom was the sales representative who I had a great experience with. He was friendly and was always transparent about what he could do and was more concerned about my expectations and needs for the fence. Richard and his team put up the fence and they did an amazing job and not to mention very quick. I will definitely recommend Quality Built Exteriors!
Description of Work: I put up a privacy fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Quality Built Exteriors
Tom and Richard are definitely assets to our company, and they will be pleased to see these compliments! We're so glad you found us to be transparent and attentive to your needs, as well as quick. Thanks for the A rating!

JOANN G.
03/2020
5.0
roofing
  + -1 more
They did the original roof 6 years ago. Selling our house. Home inspector found tons of issues. Called Quality. They came out quick, walked the roof and found no issues. They could have charged me a ton of money for repairs that weren't needed.This is what I call integrity. Great company.
Description of Work: Roof Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
Integrity is everything! We're so glad you called us, and indeed, it would be unusual to find problems on one of our roofs after only 6 years. They really are 30-year roofs and are warrantied! Thanks for taking the time to post a review.

Kiara A.
03/2020
5.0
fencing
  + -1 more
At last, I came across Quality Builders. Mike came out, was very thorough, and was extremely friendly. He helped me explore all my options and gave me multiple quotes so I could decide which option was the best fit for my budget. I am still unsure as to whether or not I will be using them to install my fence, but the experience alone was a nice change of pace compared to whst I've been getting with many of these other local companies.
Description of Work: I need to install a privacy fence around my property but have had terrible luck with finding a responsive company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
Mike really knows his fences (and customer service!). We'd be happy to do your fence or any other project, just look back through the catalog he left with you as you decide. We appreciate the positive review.

Connie P.
02/2020
5.0
siding
  + -1 more
They showed up on time, worked all day and did a great job. Cleanup could have been better since I’ve found nails everywhere (in my driveway while they were working) but overall they did a great job.
Description of Work: New siding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Quality Built Exteriors
Thanks so much for the positive review. Regarding the nails, there's just no way to find them all, but we do try! Cleanup does take place generally at the end... hope none of the nails in the driveway ended up in a tire (or a foot!). Roofs are a very messy process. We appreciate your understanding.

Debbie A.
01/2020
5.0
fencing
  + -1 more
They did a wonderful job! The fence was started ahead of schedule and they worked fast. The fence looks gorgeous and I was impressed with the care they took to get everything perfect. Quality work!
Description of Work: Fence installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Quality Built Exteriors
We couldn't ask for a better review, thanks so much for taking the time to post it! Please call us again anytime.

John R.
12/2019
1.0
roofing, siding
  + 0 more
multiple no shows and late to appointment to estimate job
Description of Work: Damaged siding

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Quality Built Exteriors
We do apologize that the experience was not what you were looking for. We are only showing we had one appointment set with you, so we are confused where it states 'multiple no shows.' We had a window to meet with you between 10-11am, and my rep was there at 11am. I do apologize and hope you will consider us in the future.

Jennifer T.
07/2019
5.0
fencing
  + -1 more
I had Ray come out for a quote for my fence. She was very knowledgeable and did a great job explaining everything to me. The team was very prompt in getting the fence up. I would absolutely recommend working with Ray and Quality Built.
Description of Work: New fencing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Quality Built Exteriors
Thank you for the "A" review and for the compliments on Ray. We're glad the fence went up promptly and hope you enjoy it.

Contact information

929 Ventures Way, Suite 109, Chesapeake, VA 23320

http://www.qualitybuiltexteriors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705139837
Trade License Locale
VA
Trade License Authority
Virginia: Contractors
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Fencing,
Siding,
Gutters,
Decks and Porches,
Windows,
Fencing Driveway Gates,
Doors,
Garage and Shed Building,
Concrete Pouring and Repair,
Patios,
General Remodeling

FAQ

Quality Built Exteriors is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Quality Built Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Quality Built Exteriors offers free project estimates.
Yes, Quality Built Exteriors offers eco-friendly accreditations.
No, Quality Built Exteriors does not offer a senior discount.
Yes, Quality Built Exteriors offers emergency services.
Yes, Quality Built Exteriors offers warranties.
Quality Built Exteriors offers the following services: Roof Replacement, Roof Repair, Siding Replacement, Siding Repair, Metal Trim & Soffit Wrap, Seamless Gutters & Leaf Guard, Entry Doors, Replacement Windows & General Exterior Repairs.
We specialize in most exterior services. We so have subs for other services call in to discuss other projects you might need and we can tell you if its something we are comfortable with or not.

Contact information

929 Ventures Way, Suite 109, Chesapeake, VA 23320

http://www.qualitybuiltexteriors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM