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Plasma Guys

Stereo and Home Theater Systems, TV Service - Cable, Computer Repair,

About us

Cost is determined by the job. Family owned.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial and government design and installations of home theater, custom audio, video, sound & automation systems.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-34 of 34 reviews

Shamir P.
12/2015
5.0
home theater design
  + -1 more
good.
Description of Work: install plasma on the wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Jerzy L.
10/2015
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Colleen M.
06/2014
4.0
home theater design
  + -1 more
They did a great job.
Description of Work: They came out and removed television for repair and rehung them after repair. Charged $75 to take down and $75 to put back up. I thought that was really expensive, but it was their lowest trip charge.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

William S.
02/2013
3.0
home theater design
  + -1 more
n/a
Description of Work: Never responded to 2x inquiries about TV mounting.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Plasma Guys
Dear Member, Thank you for your feedback. Unfortunately we have no record of ever being contacted by this member over 7 months ago. I personally take every call from customers and if I am unable to answer I will allow it to go to voicemail so I can keep a record. We have worked vigorously with Angie’s List in order to contact this member and get the issue resolved but the member has not responded. Please read our other reviews to gauge a more accurate description of our company. Thank you, Owner Robert Barrett

Jerzy L.
10/2012
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MORRIE M.
05/2012
1.0
home theater design
  + -1 more
unknown
Description of Work: I talked with a gentleman at plasma, told him what I wanted. He gave me a price for the job. I told him I had to discuss it with my wife and I would call him back. I decided to give him the job. I tried calling him back FOUR times. Each time giving him my name and telephone number. He never called me back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Plasma Guys
Member, We spoke on Wednesday afternoon and I thought the conversation went very well. I know you had to discuss the installation and pricing with your wife later that night. I am sorry that I could not return your call on Thursday. I rushed out of town Thursday morning to deal with a Family Emergency and did not return back to Hampton Roads until Tuesday. I called you as soon as I was back in the office and you notified me that the work had been completed by someone else. I am deeply sorry that I was unable to return your call quickly and/or come by to meet you in person for the installation. I ask you to please accept our apology and to take into consideration the circumstances that we spoke of on the phone. If you need any other Audio or Video work in the future please do not hesitate to call us back. I will make sure that I do the installation myself and make sure that you are 100% satisfied. I want you to be as happy as the rest of our clients found here on Angie's List.

Judith H.
03/2012
5.0
home theater design
  + -1 more
The installation only took 1-1/2 hours. Everything was hooked up and working before they left.
Description of Work: They (Robert & Dave) were great, funny, professional, patient with a non-tech-noid, cleaned up after themselves, all in all; a terrific experience. I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Response from Plasma Guys
Member, We had a blast installing your TV over the fireplace. I hope you enjoy every minute watching your favorite Sci-Fi shows. Call us if you have any questions about your system in the future. Robert

David S.
12/2011
5.0
cable tv service
  + -1 more
I spent $280. I will use them again in the future.
Description of Work: I used Plasma Guys very recently. They replaced the cables for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Plasma Guys
Member, I hope you are enjoying all of your TVs that we installed in your beautiful house. If I remember correctly there were 6 total. Thanks for calling us back out for the repair work. Repeat calls are always a compliment to our work. I look forward to seeing you and your wife for any future installations that you have planned. Robert

Glenn C.
11/2011
5.0
home theater design
  + -1 more
It went fantastic! Every employee that came to my home was extremely courteous and professional. I even had them collaborate with my carpenter who installed a custom Mantel for one of the TV's. I was very impressed with the outcome of their work and the customer service I received throughout the job. I do not have enough great things to say about them and I would highly recommend them to any friend or family member.
Description of Work: We had them mount three different televisions and install exterior speakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Plasma Guys
Member, Not only did we enjoy the installation, we gained a few new friends from this installation. We see them out and about just about every few weeks now. I look forward to summer and the time that both of our schedules calm down so we can go get that Mexican dinner or hit the Broken Egg. I'm glad that were able to position the TV in the room to give you the best possible viewing angle after your surgery. I hope it helped time pass fast. Give us a call one Friday night in the near future so that we can get together again. Thanks Again, Robert
    • 1
    • 2(current)

Contact information

1340 Meggett Drive, Chesapeake, VA 23322

www.plasmaguys.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Service - Cable,
Computer Repair,
Home Automation

FAQ

Plasma Guys is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Plasma Guys accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Plasma Guys offers free project estimates.
Yes, Plasma Guys offers eco-friendly accreditations.
Yes, Plasma Guys offers a 10% senior discount.
Yes, Plasma Guys offers emergency services.
Yes, Plasma Guys offers warranties.
Plasma Guys offers the following services: Residential, commercial and government design and installations of home theater, custom audio, video, sound & automation systems.
N/A

Contact information

1340 Meggett Drive, Chesapeake, VA 23322

www.plasmaguys.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed