Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Plasma Guys

Stereo and Home Theater Systems, TV Service - Cable, Computer Repair,

About us

Cost is determined by the job. Family owned.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial and government design and installations of home theater, custom audio, video, sound & automation systems.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 34 reviews

Ronald G.
05/2016
5.0
cable tv service
  + -1 more
Everything went very well. They promptly responed to my emails requesting a quote. They scheduled a time for just 3 days after I accepted my quote. They arrived right on time and completed the installation. They cleaned up after their work. Everything went perfectly. Looks great.
Description of Work: Mounted a TV over an alcove on the wall above the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

wayne M.
11/2015
5.0
home theater design
  + -1 more
Rob did a great job! They installed the tv, and cleaned up before leaving. I would recommend him to anyone who needs to have their tv wall mounted. Very knowledgeable!
Description of Work: Installed 60" Plasma TV on my wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alene W.
01/2015
5.0
home theater design
  + -1 more
Appt. made within a week of my call. The two men arrived on time with all necessary equipment. Protective cloth was laid on the floor below the area. Measurements taken for approximately 8 pieces of wood to be cut. Work done in garage. False wall put in - color blended with existing wood around the niche, but not visable when completed. Solid reinforcement to structure. TV attached - fit exactly. No mess, no problems. Actually, the guys were very entertaining!! P.S. Waivered between an A and a B for cost. I am not really sure of the rates of others, and my friends estimated that the cost would be less. But perhaps, it is average.
Description of Work: Installed 65" tv in a niche sized for a smaller tv. Also bought the metal mount and a wire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Charlene S.
10/2014
5.0
home theater design
  + -1 more
The Plasma Guys did a great job. I was very happy with their work. They were the only ones who did not blow me off like how two other A rated companies did. Robert was up front with any concerns, pricing, and suggestions he had. He even came out a second time before the actual install to ensure his company could do what was needed and planned for how to do it. Robert was great in responding to all of my emails in a timely manner. Although it seemed a bit pricey, the Plasma Guys were cheaper than other quotes I received. Robert even gave suggestions on where I can save money. I would definitely hire them again if another similar project were to arise. They do great work!
Description of Work: They mounted a 120 inch screen and projector from the ceiling. They also installed the surround sound.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Zach M.
07/2014
5.0
computer repair
  + -1 more
They installed my surround sound, and mounted TVs. The work was quality, however it was extremely pricey.
Description of Work: Hung TV mounts, Hooked up Surround Sound

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Calvin L.
02/2014
5.0
home theater design
  + -1 more
Great experience, they were on time, had everything they needed, and made a minimum of noise. In and out in about 2 hours.
Description of Work: This is the second time I have used the Plasma Guys. The first time was to wall mount 2 plasma TVs. This time I needed to have some speaker wires fished through the walls and connected to speakers and an AV receiver. They came, they saw, they conquered. They were in and out within two hours. They ran wires for 4 speakers filled any holes that had to be made, connected everything, made sure everything worked, and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert P.
12/2013
5.0
home theater design
  + -1 more
I was very pleased with how everything went with the mounting of the tv over the fireplace. Professional and nice guys to do business with. If I decide to have another tv mounted in my home, I will call them to do the job.
Description of Work: Install tv over fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

JESSIE S.
10/2013
1.0
home theater design
  + -1 more
I called and left a message and didn't hear back from them. I then went on Facebook and sent them a private message and never heard anything from that either. I rated them an F because I contacted them twice and couldn't even get a phone call from these guys.
Description of Work: I was requesting an estimate to mount two flat screen tvs (one possibly over a fireplace).

Rating CategoryRating out of 5
responsiveness
1.0


Response from Plasma Guys
We checked our messages (I save all of them via the Youmail app) and our Facebook messages. We did not have any record of this client trying to contact us. We are always eager to install TVs, make money and pay the bills. Perhaps they contacted another company by mistake and never got the call back. Please refer to all of our other reviews here on Angie's List to get a better representation of our company.

William G. B.
10/2013
5.0
cable tv service
  + -1 more
Plasma Guys were recommended by local TV repair shop. They hid the electrical and cable wires within the wall for a clean installation. They were professional, meticulous and friendly. I would recommend them to anyone.
Description of Work: Installed electrical and cable wires behind walls and mounte flat panel TV's.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kim H.
09/2013
5.0
home theater design
  + -1 more
My husband had the idea to wire the media room himself, but I knew he wouldn't be here while the house was being framed out. I looked up providers on Angie's List and found Robert. Robert met us out at the new house while it was in framing and spent a lot of time making sure he had enough information about the job. He also gave us some good things to think about with respect to the builders and making sure they were doing certain things correctly. Robert also made recommendations on speakers and invited us out to his own home theater so we could hear them. While we were at his house, he also had us listen to his outdoor speakers and right then, my husband and I knew we had to have outdoor speakers. And then we saw the IR and quot;eyeand quot; that controlled all the components that were tucked away. We were sold. We found the estimate to be incredibly reasonable and hired Robert to do the work. He made excellent recommendations on speakers, placement and things the builder could do to make the final install easier, such as installing pieces of 2x12 in between certain studs in the media room to facilitate easier mounting of the screen. As Robert was not an employee of the builder, the builder required certain insurance and Robert was very patient in working with the builder and me to make sure all the paperwork was in line for him to enter the job site. Far more patient than probably any other company would be. All the speaker wires were run, including HDMI cables and speaker rings so that the drywall hangers would know where to cut out for the speakers and the outdoor speakers were pre-wired. About a week before we closed on our new house, I scheduled the final install with Robert. They arrived on time and went right to work installing all the speakers inside and out, hanging the projector and screen, hanging our other TVs on the walls in each room and making sure all the components worked correctly and were calibrated. Overall a fantastic experience and if we need any other a/v work done, we'll definitely be calling Robert. We'll also be recommending him to anyone who needs any a/v work done. Robert was always easy to talk to and easy to get a hold of. Very positive experience!
Description of Work: Robert and his crew are AWESOME. Came out to my new house while it was still in framing and gave me an estimate on pre-wiring our media room for surround sound, hanging our flat screen TVs, hooking everything up once we moved in and hanging our projector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Freda A.
07/2013
5.0
home theater design
  + -1 more
The owner Robert has to be the most unselfish business owner I have ever spoken with. Over the telephone, he advised how he would install my plasma, the amount of time it would take, and he even gave me pointers about dealing with my existing television cable provider. He guided me on how to save money!! Now how many companies (that you haven't hired) will do that?? The reason I am not hiring the Plasma Guys is because the IT guy at my church has said he will mount it for me. I will be referring this company to any and every one who asks me.
Description of Work: Conferred with me over the telephone the process to mount plasma television over the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

RYAN O.
06/2013
5.0
home theater design
  + -1 more
The project went great and quick as they fit me in the same day as I called. They gave me a 20% discount like the deal states and even gave me some free supplies to help my system out. Great Job.
Description of Work: Installed TV above fireplace and set up surround sound system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

David S.
05/2013
5.0
home theater design
  + -1 more
They were great and did a good job. They are so nice and paid attention. The clean-up was great also.
Description of Work: They mounted two TV's to the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Teresa C.
05/2013
5.0
home theater design
  + -1 more
They were wonderful. They showed up right when they said they would and fixed issues I didn't even know I had. I felt they went above and beyond. I was very pleased.
Description of Work: They worked on our home theater system to get it up and running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynette C V.
05/2013
5.0
home theater design
  + -1 more
They did a wonderful job and used a very solid mounting. It has really improved our visibility of the screen. I found them very professional and pleasant to work with.
Description of Work: They mounted our TV above the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Stephanie Z.
05/2013
5.0
home theater design
  + -1 more
I was really impressed with the Plasma Guys from the time they answered the phone. Most of the service calls I make, normally i have to leave a message or wait for them to call back. They answered the phone and had answers right off the bat. I actually went to their web site and it was very informative. I had called a few other companies and I found that the Plasma Guys seemed more and quot;Genuineand quot; and I felt like they took pride in what they were doing by just our conversation. They arrived on time, actually a few minutes early. They showed up in a professionally marked work vehicle and uniform shirts. Their technician was polite, clean cut, efficient and I could tell he knew what he was doing. He took the time to tell me what he was doing in the off chance I had to unhook something and knew had to re-connect. I needed a wire for my system and thought that I would have to go up and buy one, they had it on the truck. There was also a point that they recommended a few things that saved me money and time. Money that could have gone into their pockets but they didn't take advantage of me. They finished early, cleaned up all the mess and took the time to train me on use and go over how to use all my components and how to use the universal remote. I would definitely recommend them to anyone. The price, the time, and the overall experience was perfect. The owner actually called after the install to see how things were going. NOTE: I had some old Tube TV's and mounts that I did not want or need anymore. I offered the TV's to them and the owner actually has a program where he gives the TV's free to returning Military members and families. Very impressed.
Description of Work: We had The Plasma Guys install several flat panel (LED LCD and plasma TV's) in our home. They ran the wires in the wall, provided wall mounts and mounted TV's, configured all of our components (Directv, Xbox, Apple TV, DVD, Surround Sound receiver, speakers etc) Set up our universal remote and a few other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Julie S.
03/2013
5.0
home theater design
  + -1 more
Robert is extremely personable and made us feel comfortable. He provided an advanced, very competitive estimate and stuck to it. His work was precise and quick. He explained everything he would do before he did it. He remains available for questions after the work is done. He has even given us reliable recommendations for other businesses. Robert clearly cares about the work he does and the people he does it for. I have recommended him to friends and family and will continue to do so. Overall a great experience.
Description of Work: Construct a mount for a 55" TV in an open space over a recessed fireplace, install surround sound speaker system mounted to walls, connect all components and mount a convenient component and HMDI plate to easily change inputs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Charles S.
11/2012
5.0
home theater design
  + -1 more
Formerly I have used Domes and another small shop. I will use Plasma Guys going forward.
Description of Work: The Guys (Robert) upgraded my home theater systems downstairs and upstairs including installing new receiver, 2 new remotes, 2 Roku boxes and Apple TV. They also hard wire all my devices rather than me using wireless to connect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Donald S.
11/2012
5.0
home theater design
  + -1 more
It went great. They could have easily sold me on a new amplifier however, they instead double checked all my wiring and corrected a few missteps. The end result was all three of my zones playing crisp and loud with no additional equipment. Rob managed to fit me in when it was convenient for me and took the time once he got here to make sure everything was running as it should. This is the second time I have used Plasma Guys and I will definitely use them for my future audio/video needs.
Description of Work: They came and troubleshot my new receiver and why it was not playing properly (I could barely hear any sound) over the 2nd & 3rd zones in my three zone/18 speaker setup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bruce T.
11/2012
5.0
home theater design, computer repair
  + 0 more
Robert with Plasma Guys is awesome. We discussed everything on the phone and he met me bright and early on the scheduled day and got it all done. No mess. No fuss. Now my old 1920 house is up to speed~ I'm not a technical person but he explained everything to me in simple terms (something most tech people cannot do) and I understand everything. He made some suggestions on some future upgrades but never pushed anything! Even bought some of my old equipment that I was just going to toss out. He's the go-to person and so nice to deal with. It was a pleasure and I look forward to working with him on some upgrading before summer comes and we have a full house again! Thanks Robert!!
Description of Work: Placed battery back ups and surge protectors on equipment and hooked up an universal remote to handle everything. Upgraded my wireless router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Glenn C.
10/2012
5.0
home theater design
  + -1 more
Fantastic! The guys arrived on time. They were friendly and completed the job in a timely fashion and cleaned up their mess. All I had to do was throw a box away. This is the 4th TV they have hung in my house and I can promise you the next TV I buy they will be hanging.
Description of Work: Ran a cable line into the office, mounted TV on wall. All wires are hidden!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Bruce T.
09/2012
5.0
home theater design, cable tv service
  + 0 more
He was very professional. Explained everything he was doing so that I could understand it. He checked,and double checked, and trippled chedked until he isolated the problem. He brough state of the art equiptment with him,,which none of the other electricians that came out to try and find the problem did. He had through knowled of the Plasma TV and how electricity travels through it and the other components connected to it. After checking and checking again, he isolated the problem. I will certainly keep him in my phone book and make sure I use him for any type of couputer device, television, stereo or any other device we may want to add n the future. Thank you Robert.
Description of Work: Had to trouble shoot to find out why my HDTV would flash on and off whenever you ring our doorbell or turn on the ceiling fan. I'd already had 2 electricial through and they couln't figure it out. They suggested I disconnect the doorbell and ceiling fans. I called Robet because he has experience in working with the new TVs and understood the electricl part too. He cam at 2:00 and brought in several large pieces of equipment. After a few test he was able to isolate the problem as being a bad ground some where in the circut. He explained everything he was doiing at all the times and I actually understood what he said. Then he recommed I hire a master electricial and offered to talk with the electrician about the conclusions he came too. After 3 months of the electrician blaming the TV, and the original TV installer blaming it on Electrical I think we finally narrowed it down. Thank you Robert. You will be my go to guy. Once the problem gets fixed I'm going to upgrade to a bigger TV and I will surely be giving you a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Donald S.
09/2012
5.0
home theater design
  + -1 more
Despite my small job and their busy schedule, the Plasma Guys found the time to squeeze me in and arrive promptly to complete the job. They were friendly, professional and knowledgeable. i would highly recommend them and will definitely call on them in the future for my large and small home entertainment/audio/video needs.
Description of Work: The Plasma guys ran an HDMI and two network cables from my built-in cabinet to my TV over the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Melissa B.
07/2012
5.0
home theater design
  + -1 more
It was great, we had the installation done within a week of calling (over a holiday week) and the whole job was completed within a couple of hours. We would definitely use them again!
Description of Work: Installation of mount for our flat screen TV above a gas fireplace with an inset opening so we were unable to use a standard mount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tiffani J.
05/2012
5.0
home theater design
  + -1 more
As mentioned above we are very happy with the install. They Plasma Guys are typically available for larger installations like ours on the weekend, and smaller jobs in the evenings as this is a 2nd career for the guys. They were very professional with the job and courteous and cleaned up after themselves as well. The set up is very nice and really adds to our home and we are excited for other to enjoy our new install and the set-up. We would highly reccomend using Plasma Guys again if needed!!
Description of Work: Plasma Guys came out for a estimate and were very honest and professional. They were slightly difficult to get in touch with at the beginning but once contact was established it was a smooth communication process. They mounted our 55inch LED TV above the brick fireplace, rain all components from TV to d different room, installed 5 surround sound speakers and set up the equipment and sound checked everything. When they were complete they gave my husband a demonstration of how to work everything and any additional details they felt important. The owner Rob came out to the job as well and did a follow up phone call a few days after the install to make sure everything went well. He also is available with any questions if we run into any as we adjust to our very nice home theater system!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,175
    • 1(current)
    • 2

Contact information

1340 Meggett Drive, Chesapeake, VA 23322

www.plasmaguys.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
TV Service - Cable,
Computer Repair,
Home Automation

FAQ

Plasma Guys is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Plasma Guys accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Plasma Guys offers free project estimates.
Yes, Plasma Guys offers eco-friendly accreditations.
Yes, Plasma Guys offers a 10% senior discount.
Yes, Plasma Guys offers emergency services.
Yes, Plasma Guys offers warranties.
Plasma Guys offers the following services: Residential, commercial and government design and installations of home theater, custom audio, video, sound & automation systems.
N/A

Contact information

1340 Meggett Drive, Chesapeake, VA 23322

www.plasmaguys.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed