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Joseph's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Award winning. In-home repair of major household appliances such as washers, dryers, gas and electric ranges, refrigerators and freezers, garbage disposals, ice-makers & dishwashers, etc.

Business highlights

27 years of trusted experience

Amenities

Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 111 reviews

Thomas G.
10/2017
5.0
appliance repair
  + -1 more
Great. He is honest and reliable.
Description of Work: Repair to my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret F.
11/2016
5.0
appliance repair
  + -1 more
Great. Just what I hoped for.
Description of Work: Microwave Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

george W.
10/2016
5.0
appliance repair
  + -1 more
(see above0
Description of Work: Joseph worked on my front loader washer...it needed a part he didn't have so he drove into Norfolk to get it, came back and installed. Washer still did not run to his satisfaction so he took apart the filter unit and removed all the change, screws and other stuff that had gotten caught. He was extremely professional and went out of his way to get the job done...even though it went on into the evening I have recommended him to others ever since and will definitely use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Barbara L.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: Our refrigerator stopped cooling the morning after we returned from a long trip. We called several people but Joseph was the only one available that day and made a real commitment to take care of it immediately. We did some troubleshooting on the phone making it possible for him to go to the parts store first and arrive ready to do the work. He was very respectful of our time, home and understanding of the work he was doing. He was also very transparent about the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Christine S.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tina V.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Icemaker on our Kenmore fridge died after many years. Joseph came right on time, diagnosed the problem and explained exactly what was wrong with the unit. He had appropriate generic replacement on hand which he installed while explaining every step of what he was doing. Entire job was done for approximately $250 which was quite reasonable, especially considering how pleasant Joseph was to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ross M.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Joseph came to the house because of a dishwasher not-draining issue. In a matter of minutes he diagnosed the problem and move the crimped drain house. We also had a gas-range temperature issue. He spent a good amount of town diagnosing and testing all possible fixes, found the right one, bought the part, installed and re-tested. Everything worked perfectly. This is second time we've used Joseph and would unabashedly recommend him without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MARJORIE E.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mr. Joseph came out to work on our dishwasher but due to the schematic missing he was unable to run tests on it at this time. He would not charge for his time or travel .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret L.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He analyzed issue with old dryer and told me I needed to purchase a new one. He gave me tip on good models and brands.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Rudolph D.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Joseph thoroughly checked out our washer and told us that it would not be worth fixing. He was very competent and knowledgeable enabled us to make a decision with confidence that we needed a new washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Steve H.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Technician showed me exactly what was wrong with my refrigerator and the part that was needed and why. He wanted me to understand the problem and showed me what the function of the broken past was and how it broke down. |I had a good understanding of what happened and was impressed with his effort and skill. |I would recommend Joseph's Appliance Repair to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Whitney L.
05/2011
5.0
appliance repair, small appliance repair
  + 0 more
Within a few hours of my call, Joseph arrived at the house. He explained what he was going to do, then explained every step he performed as he did it. He instantly identified the problem, within a matter of seconds. He was thorough without belaboring the procedure, he cleaned up after himself, and the entire process was painless. He was also very up-front about what it would cost. I would/will use Joseph Godbolt again in a heartbeat. Highly recommended.
Description of Work: Our refrigerator/freezer was no longer cooling. He removed some built-up frost, identified a dead heater, and replaced the part. It works perfectly now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Darrell N.
03/2011
5.0
appliance repair
  + -1 more
I call Joseph Saturday morning and he was at my home Saturday afternoon. Joseph Godbolt responded promptly to my call to repair my front load washing machine (would not spin). He serviced us the same day and was very professional. The door lock switch needed replaced (part $83) and his labor was $135, right within the range he quoted. I would recommend Joseph highly.
Description of Work: Updated 4/23/11 - Our front load washer repair lasted about 3 weeks and we had another problem with it. It was not washing and the cycle time more than doubled. Joseph would come out and cover the labor and part only if it was the same problem, otherwise we'd have to pay another service call and part. Since we were into this for $222 it didn't feel right to fix another part and take a chance that it would have other problems so we replaced the washer. Joseph overall did a good job as mentioned below, but I don't believe front load washing machines are something he has as much experience with. I needed repair of my front load washing machine (would not spin). He serviced us the same day and was very professional. The door lock switch neded replaced (part $83) and his labor was $135, right within the range he quoted. I would recommend Joseph highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

James/Leslie V.
03/2011
5.0
appliance repair
  + -1 more
Great service! Great price. I might have found the last honest businessman in America! My refrigerator stopped working. I found Mr. Godbolt on Angie's List and called him. He came to the house the next day, diagnosed and fixed the problem, all for the price he quoted. I would recommend him to friends and would definitely use him again.
Description of Work: Refrigerator repair. Mr Godbolt diagnosed a blown circuit board on the refrigerator, procured a new one, and installed the new board, which fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Janet B.
12/2010
5.0
appliance repair
  + -1 more
Joseph was able to come the day after I called him to say that something was wrong with my refrigerator, which kept running continuously. He arrived as scheduled and opened the freezer. "I know what it is," he said immediately and began working. He showed me what he was doing every step of the way and worked for over an hour. He fixed it, charged me exactly what he had estimated and later called to see that things were working. Lovely man!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155.81

Edward B.
09/2010
5.0
appliance repair
  + -1 more
Very friendly and personable. Extremely professional and knows his stuff. Talked me through everything he did and why he was doing it. Called the next evening to make sure everything was OK. Will most definitely use him again.
Description of Work: Refrigerator repair. Called him Monday morning and arrived Monday afternoon. Identified what was wrong in 5 minutes and had the part in his truck. Made repair and found another electrical malfunction and had the part to fix it. He explained to me everything he was doing and showed why the item was not working. He arrived at 5 pm and stayed until 7:30 pm when he was sure that everything was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ray & Heather N.
09/2010
5.0
appliance repair
  + -1 more
I was very impressed with Mr. Godbolt, who was able to come the same afternoon I called him. When he was unable to come at our originally agreed upon time, he called to let me know he would be a bit later - which allowed me to change my plans accordingly. He was then prompt, easily diagnosed the problem, and communicated well with me as to how he would fix it. His manner was polite and professional.
Description of Work: My refrigerator/freezer stopped cooling, so Mr. Godbolt diagnosed the problem and fixed the broken part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carolyn B.
08/2010
5.0
appliance repair
  + -1 more
My mother's dryer would not tumble. I got Joseph's name off Angies List, called, and Joseph came out fixed the problem right away. He is polite, clean, prompt, and knows what he's doing. The price was very reasonable and he provided a full 1 year written guarantee parts and service on the repair. He is our new appliance man.
Description of Work: Replace belt on dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

NANCY C.
07/2010
5.0
appliance repair
  + -1 more
Joseph was very knowledgeable and could identify the problem right away. He also fixed the water dispenser, which had not been working for about a year. He is very honest and wants you to understand what and why he is doing something. He guaranteed his work and the parts. He charged only what he paid for the parts no additional. I would definitely call him again and recommend him to my friends.
Description of Work: My ice maker was not working properly. The water dispenser also needed repair. He also installed a new water filter on the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

David C.
01/2010
5.0
appliance repair
  + -1 more
Called about noon and Mr. Godbolt indicated he had several other calls to make, but could fit me in later that afternoon. He promised to call back within a few hours to give an update on his arrival time. He was also able to give me a price range for the labor costs, based on the problem I described to him. He was true to the promise, and called me back about an hour later, and indicated he was on his way. When he arrived, he encouraged me to stay in the room, so he could show and explain to me exactly what he was doing. He described every step. The problem was traced to a blown thermal cut-off. Mr. Godbolt indicated, however, that it was important to find why this had blown, or it would just do it again. He took off the dryer's internal exhaust duct and found it to be very clogged with debris. He cleaned this out. He then installed the new thermal cut-off and high limit thermostat from a kit he had with him in his truck. He then indicated that he wanted to test other aspects of the dryer to see if everything was running correctly. After sealing it back up, he ran it for several minutes, testing the temperature of the exhaust to see that the thermostat was working correctly. Mr. Godbolt was extremely courteous. Explained what he was doing every step of the way. His final price was consistent with his estimate, and was $40 cheaper than another estimate I received. I told Mr. Godbolt as he was leaving how happy I was with his service, and that he will now be my regular appliance repair guy.
Description of Work: Serviced broken dryer that would not heat. Cleaned blocked exhaust duct, and replaced blown thermal cut-off/high limit thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

LYN K.
12/2009
5.0
appliance repair
  + -1 more
Mr. Godbolt came out to look at a malfunctioning dryer. He was able to come out almost right away. He examined the dryer, took it apart, explained what he was doing the whole time. He replaced a switch and got the dryer working again. It was a great experience. I will certainly call him again the next time I need appliance repair.
Description of Work: Clothes Dryer was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

irwin L.
07/2009
5.0
appliance repair
  + -1 more
The individual who came out was wonderful. He was there when he said he was going to be there. He finished the work in an hour. My husband was there with him so he explained my husband what had happened and what we needed to do to prevent that problem in the future. He showed us the part and explained to us about the warranty that came with it. We were very satisfied with his work. Everything was very clean when he left and there was no mess left behind.
Description of Work: My washing machine stopped working so he replaced a part in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joann C.
07/2009
5.0
appliance repair
  + -1 more
He is excellent. His prices are very fair and he does good work. I will continue to use him and would recommend him as well.
Description of Work: He repaired our refrigerator and oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

irwin L.
06/2008
5.0
appliance repair
  + -1 more
Mr. Godbolt is great. He knows his stuff and is unfailingly polite. I have used his services before and he has always arrived the same day or the next. His company is a one-man operation so this might not always be possible. His price seems more than fair to me and sure beats having a service contract.
Description of Work: Sears Kenmore washer would not drain or spin. Mr. Godbolt diagnosed the problem as a broken switch which he replaced. Charge was $80 for coming out, including labor, and $42.89 for the switch. In order to access the washer he had to move the dryer from the washer/dryer alcove, reposition the washer, take off the outer shell. Restoring the dryer to its original position meant reattaching the exhaust tube in quite crowded circumstances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.49

Contact information

2220 Shipps Crossing, Chesapeake, VA 23323

www.appliancerepairchesapeake.net

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 1:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Joseph's Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 1:30 PM

Joseph's Appliance Repair accepts the following forms of payment: Check,MasterCard,Visa
No, Joseph's Appliance Repair does not offer free project estimates.
No, Joseph's Appliance Repair does not offer eco-friendly accreditations.
No, Joseph's Appliance Repair does not offer a senior discount.
No, Joseph's Appliance Repair does not offer emergency services.
Yes, Joseph's Appliance Repair offers warranties.

Contact information

2220 Shipps Crossing, Chesapeake, VA 23323

www.appliancerepairchesapeake.net

Service hours

Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
8:30 AM - 1:30 PM