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Floors Unlimited

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

We take pride in having a warm, inviting showroom full of the best flooring brands available. We know our products very well and will help you find the right product to fit your budget. We constantly update our showroom to bring you the latest flooring trends. You like tile? We've got seven complete tile displays loaded with porcelain, ceramic, modular sizes and accent pieces. Whether it's domestic or exotic we've got hardwood floors to go with any home decor. Our Shaw Flooring Gallery is an awesome display of trendy frieze's, patterned plush, berber and solids. What's the difference? We will show you. Seen a laminate floor you liked? We probably have it and at a great price. All our jobs are managed from this one location under my supervision. I am here each day ready to meet you and resolve any issues that may arise. You are not likely to meet the owner at a chain store. That's why I say "Buy local from a trusted source. Meet the owner".

Business highlights

53 years of trusted experience

Services we offer

Showroom sales and installation of Carpet, Hardwood Flooring, Ceramic and Porcelain tile, LVP Plank, Floating flooring, Vinyl flooring.

Services we don't offer

Refinishing hardwood floors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
6%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-70 of 70 reviews

JOHN L.
02/2022
5.0
carpet installation
  + -1 more
Phil and team did a fantastic job!
Description of Work: Carpeting for a bedroom, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia C.
06/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Wesley S.
06/2016
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William D.
03/2016
5.0
carpet installation, flooring contractor
  + 0 more
Excellent job
Description of Work: Removed and replaced carpet I bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert M.
10/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Excellent customer service and friendly installers. Project went without a hitch
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas W.
08/2015
3.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Asked for an estimate on replacing tiled floor with hard wood. Came out and measured but never returned with cost. It seemed they were reluctant to perform the removal of old floor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Floors Unlimited
I wasn't reluctant to remove the old flooring. We do that all the time. You and I discussed a variety of possibilities but with so many unknown factors, I left that day perplexed as to how to prepare a quote. I've been around this all my life but your's is a tough one to resolve. It's been a while and you may have found someone to do this and I truly hope it was a success. If not, well I still have my notes. Perhaps with a fresh look and some new ideas we could make it happen.

Kevin E.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Install bathroom, kitchen floor. Carpet in den and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Floors Unlimited
Thank you for taking the time to write the review. Reviews are big today as others want to know about your experience with a contractor. I believe if a small company like ours will provide good customer service, products and installation then good reviews will follow. Angie's List had proven to be a great format for all the single store reputable contractors out there whom do good work but have less of an advertising budget. Once more, thank you for the positive review and please call again.

Erin R.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Installed 575sq ft of new hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Floors Unlimited
Thank you for the positive review. It's a beautiful floor and I'm sure you are enjoying the new look. Such a pleasure to see "before and after" turn out so good.

Spencer J.
05/2015
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floors Unlimited
That was a tremendous amount of tile and carpet and I'm so happy everything turned out well for you. I never underestimate the trust a customer puts in me to help them select the best flooring and install the job right. We appreciate your business and the good reviews.

Bob B.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: They carpeted a couple of bedrooms. The show room person we talked to was great. He was very knowledgeable and personable. The techs that removed our old carpet and installed our new carpet were great. They knew what they were doing. Our new carpet looks and feels fantastic. We will be going back to them to get carpet for our remaining bedroom and use them for the rest of the house (have not decided to go with carpet or wood).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,165

Response from Floors Unlimited
That's 3 or 4 times we've worked in your house since 2000. I'm glad you keep calling us back and I look forward to helping with the next project. Thanks again to one of our best repeat customers.

Scott S.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They replaced two rooms of carpet for me. They were vey responsive to quotes, measuring and installation. Installation team has been working for them for years. He has been doing installs for over 40 years and when asked if he enjoyed working for Floors Unlimited, his response was absolutely. He claimed that of all the ones he has worked for in the past, they are the most customer focused always willing to make it right. I didn't have anything go bad, so I couldn't test that part, but I believe they would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Floors Unlimited
Thanks for the positive remarks Scott. We appreciate your business

Rachel S.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

m j P.
06/2014
3.0
ceramic tile, flooring contractor
  + 0 more
no comment.
Description of Work: Wood Laminate, ceramic tile floors rug.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$10,000

Michael P.
03/2013
5.0
carpet installation
  + -1 more
unknown
Description of Work: Work performed was outstanding and I couldn't be more happy with the result. We had a living room, dining room and hallway all installed. The crew did a great job and finished ahead of schedule.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Floors Unlimited
I really enjoyed working with you and your wife in choosing the laminate flooring and it looks great over there. You did a nice job picking color and style. Thank you for the comments about my crew. The unsung heroes deserve recognition and they've earned it. Every floor store should be measured by the quality of their crews and I'm proud of mine. I hope you enjoy your new flooring.

05/2006
5.0
flooring contractor, hardwood floor
  + 0 more
I had to have new hardwood and porcelain floors installed in my home. The workers did a good job and in a reasonable amount of time. The people were all nice to work with. I was very pleased with how the floors turned out. I would recommend this company to anyone.
Description of Work: I had hardwood and porcelain floors installed in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

LUBA Z.
05/2006
5.0
carpet installation
  + -1 more
I spent more money on the pad than I did the carpet. The crew who installed it was fast at getting it all in. Every corner and wall line was snug and didn't have any visible seams or tacks showing. I liked the job they did. They were a trustworthy crew to have in my home. They cleaned up everything when they were done.
Description of Work: They installed cheap carpet and padding in the hallway and 4 closets. They took up the old and hauled it away for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lloyd N.
05/2006
5.0
carpet installation
  + -1 more
I was very pleased with the job that was done with my carpet. The workers had great knowledge about what they were doing and their workmanship was just outstanding. They removed the old carpet and also disposed of it for me. There are no tacks visible and they didn't damage my stair railings. I am very satisfied with the work that was done and I wouldn't change anything about it.
Description of Work: They put new carpet in my living room and up the stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

05/2006
5.0
carpet installation
  + -1 more
I am very satisfied with Floors Unlimited. We are actually talking about having them come back and do our bedrooms upstairs. Everything went perfectly with this installation. I do not remember too much about the pricing. I do have the comparisons however; Floors Unlimited charges $5.50 per square yard as long as it is an empty room. If there is any furniture or old carpet to be ripped up, that would be extra. My carpet looks fabulous and I have no complaints at all.
Description of Work: Floors Unlimited installed Berber carpet in my living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
flooring contractor
  + -1 more
I thought that floors Unlimited did a wonderful job. Everything looks great and gorgeous. There was a lot of flooring that was put down and I thought the pricing was just too good to be true. I cannot rave enough about this company and the work that they do. I would absolutely hire them again with no questions at all. I am that confident in them and their work as well.
Description of Work: Floors Unlimited installed kind of like a fake ceramic tile in six rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Floors Unlimited
Thats awesome from back in 2003. Brings back memories of Durastone. Thanks for the report.

05/2006
5.0
carpet installation
  + -1 more
Everything looks superb. There is no mess left behind at all. Everything was done in a reasonable time frame and turned out looking great. There are no tacks visible at all, and the carpet looks exactly as I had wanted it to. Nothing is tearing up, and it just looks so professionally done. The pricing was paid by my wife so all I can tell you is that it was reasonable because she did not complain. Overall, I would hire them again and gladly give them a recommendation.
Description of Work: Floors Unlimited installed carpet in my living room, family room, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

1020 Cedar Rd, Chesapeake, VA 23322

http://www.floorsunlimitedva.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Floors Unlimited is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Floors Unlimited accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Floors Unlimited offers free project estimates.
Yes, Floors Unlimited offers eco-friendly accreditations.
No, Floors Unlimited does not offer a senior discount.
No, Floors Unlimited does not offer emergency services.
Yes, Floors Unlimited offers warranties.
Floors Unlimited offers the following services: Showroom sales and installation of Carpet, Hardwood Flooring, Ceramic and Porcelain tile, LVP Plank, Floating flooring, Vinyl flooring.
Refinishing hardwood floors.

Contact information

1020 Cedar Rd, Chesapeake, VA 23322

http://www.floorsunlimitedva.net

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM