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CRAIG PLUMBING COMPANY LTD

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Word of mouth business since 1991. We provide skilled plumbing for new construction, repair work and our service techs are very knowledgeable in service. We pride ourselves in customer service and I promise to make every effort to meet your needs.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.973 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-73 of 73 reviews

Kathleen C.
10/2017
5.0
plumbing
  + -1 more
Excellent attention to detail
Description of Work: Hook up plumbing in kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana R.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jodi L.
05/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Harold B.
04/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

jim G.
09/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: Called 3 times. I never heard back from them.

Rating CategoryRating out of 5
responsiveness
1.0


Mary A. M.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: It has been awhile since I have used them, but they are very good! I highly recommend them. I have given their name to several friends and they were happy, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

katherine L.
10/2014
5.0
plumbing
  + -1 more
awesome
Description of Work: fixed water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine B.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I chose Craig Plumbing because of their excellent rating on Angie's List. They replaced a cartridge in the Delta faucet in my shower. The service technician was excellent in every respect - polite, on-time, and explained what he was doing to someone with no plumbing background (me). I will definitely call them for all of my future plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Suzzane T.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mel R.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
smooth
Description of Work: Cleaned drains throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

George B.
04/2013
4.0
plumbing, water heater repair
  + 0 more
See above comment.
Description of Work: Did not use this service provider due to a high quoted estimate for conversion of my hot water system from conventional tank to a tankless system.

Rating CategoryRating out of 5
responsiveness
4.0


reid W.
10/2012
5.0
plumbing, water heater repair
  + 0 more
great overall
Description of Work: installed new water heater. first rate all the way. this is my 25th year using Craig plumbing and i have always been pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$712

Christina K.
01/2012
5.0
water heater repair
  + -1 more
It went smooth as glass.
Description of Work: I discovered my attic located water heater was leaking. Fortunately the drip was containing and channeling it to a drain outside. Called them first thing Monday morning hoping to get it changed out by Wednesday. They were there by 11:00AM. They removed the old one and the water was heating up in the new one by 1:00PM. All work was done in a quick, proffesional manner including cleanup after the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Dennis M.
03/2011
5.0
plumbing
  + -1 more
Very nice
Description of Work: Job was done as expected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

reid W.
12/2010
5.0
plumbing, water heater repair
  + 0 more
aok
Description of Work: check water heater and reset temperature. rebuilt bathtub/shower faucets and diverter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

reid W.
06/2010
5.0
plumbing
  + -1 more
jim craig has been my plumber for 23 years. he is top notch in my book.
Description of Work: installed a water powered back up sump pump and replaced main sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Alethea W.
08/2008
5.0
water heater repair
  + -1 more
Great! New system seems fine - work was done promptly. Old heaters were carefully removed from attic and taken away. Coincidently, we had already lined up painters to be in our house before our water heater failed. So - there was a bit of a "party" atmosphere in the house, with plumbers, roofers, inspectors, and the painters all there at the same time. All were good natured and figured out how to work around one another. FYI: We have used Craig Plumbing previously. After we had an absolutely horrible experience with another plumber 10 years ago, someone recommended Craig to us. Craig came in and assessed the work that had been done and showed us that the half-repaired drain would fail again and why. (2nd floor shower had failed and flooded 1st floor room beneath. The entire tiled shower floor had to be ripped up to get to the drain and reinstall a new one.) Craig plumbing put the new drain in correctly, and were a joy to work with. After that experience, we wouldn't consider using any plumber other than Craig.
Description of Work: A valve in one of the two water heaters we have in our attic failed, and we had water coming through the master bedroom closet ceiling. Not pretty! Craig Plumbing came out and assessed both water heaters. We decided that since they were the same age, and the other water heater didn't appear to be in much better shape, we wanted both of them out of our attic. Craig talked to us about pros and cons of that approach vs. waiting for the 2nd one to fail as well as going with a tank less system. Since having the water heaters leak (a lot!) from the attic into the second floor was not much fun, we decided to completely change the system and go with the more expensive "tank less" hot water system. Since we have natural gas as our heating method, the new system required permits, some new roofing work for ventilation, and the new tank less heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Barbara B.
07/2008
5.0
water heater repair
  + -1 more
They were fantastic. My husband and I had just moved into a new house when our water heater went. After doing some research online we discovered that our particular Whirlpool water heater had, had all kinds of problems and that there was really no fixing it. We also learned that Bradford White is the most recommended brand of water heater. I called Craig Plumbing after getting their name from a plumber we trusted a lot in Virginia Beach, and they immediately knew what whirlpool water heater I was referring to. It was the weekend and he said he was swamped but told me that "two days is too long to live without hot water so we're going to make it work!" The next morning they arrived on time with a Bradford White water heater and it was installed within a couple hours. It cost $700, including installation, which is less than some of the water heaters alone at Lowe's would have cost. I was very pleased and would call them again for any plumbing need.
Description of Work: Craig Plumbing removed my old water heater and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

WILLIAM A.
01/2008
3.0
plumbing, water heater repair
  + 0 more
They were alright, they were messy. They drained the old heater in my driveway and left the mess for me to clean up - there was a lot of slime of junk that came out of. He was supposed to call me about another job but never followed up - I wanted a new drain put in.
Description of Work: They put in a new hot water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


ALICE I.
10/2006
5.0
appliance repair
  + -1 more
The whole project went very well. His personnel came early to prepare and waited for Mr. Craig. They were knowledgeable and efficient in their job. They did everything they said they will accomplish. When they left the place looked clean. Overall the work was done in an excellent manner.The only little fault was that Mr. Craig after inspecting the work to be done did not call back the following day which the day he said he would. He called 3 days later.
Description of Work: Moved the washer and dryer from the laundry room to the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

KATHY M.
08/2006
5.0
plumbing
  + -1 more
I have used Craig Plumbing many times over the years and Jim does excellent work and he makes sure that it is done right. He is very reasonably priced and I ALWAYS feel like I have been treated fairly. I know I can trust him to do the job and treat me right.
Description of Work: Jim Craig repaired and replaced a drain trap and drain stopper in two bathroom sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Debbie B.
07/2006
5.0
plumbing
  + -1 more
My hot water heater bursted at 3:00am one morning with water pouring down a ceiling fixture. Craig was here that day to replace my tank. He did a superior job! I cannot say enough about his responsiveness, professionalism, and overall concern. I felt his price to be reasonable considering location & access to my tank. I would recommend him to anyone. He's a true professional!
Description of Work: They replaced a 40 gallon water heater with a new tank, pan, values, and copper pipe in the attic. They also replaced defective piping. We have also used them for various small jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$920

05/2006
5.0
plumbing
  + -1 more
They did a very top quality, highly professional job. I have not had any problems with the pipes leaking or the water pressure. The crew was all very nice, and they had easy going attitudes. They seemed to know exactly what to do. Their price seemed to be in line with the other estimates that we had gotten.
Description of Work: They installed pipes into our extended bathroom vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500
    • 1
    • 2
    • 3(current)

Contact information

503 OAKFORD CREST, Chesapeake, VA 23322


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Drain Pipe Installation

FAQ

CRAIG PLUMBING COMPANY LTD is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

CRAIG PLUMBING COMPANY LTD accepts the following forms of payment: Check,MasterCard,Visa
Yes, CRAIG PLUMBING COMPANY LTD offers free project estimates.
No, CRAIG PLUMBING COMPANY LTD does not offer eco-friendly accreditations.
No, CRAIG PLUMBING COMPANY LTD does not offer a senior discount.
Yes, CRAIG PLUMBING COMPANY LTD offers emergency services.
No, CRAIG PLUMBING COMPANY LTD does not offer warranties.
CRAIG PLUMBING COMPANY LTD offers the following services: PLUMBING.

Contact information

503 OAKFORD CREST, Chesapeake, VA 23322


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM