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A-1 Inc Exterminators

Pest Control, Home inspection, Basement Waterproofing,

About us

Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.

Business highlights

54 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.

Services we don't offer

Lawn mowing, general lawn fertilization & termite bait systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 526-550 of 612 reviews

Candace F.
02/2015
5.0
pest control, animal removal
  + 0 more
It went very well.
Description of Work: They inspected my home and determined what the issue was. They installed some traps and are checking them twice, a couple weeks apart.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

WALTER R.
02/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I have been using A=1 for years and now that I'm too old to get under the house they check everything for me. That's going above and beyond and I appreciate it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Richard W.
01/2015
1.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0


Response from A-1 Inc Exterminators
We are fairly certain this member does not have the correct company. We did not perform for this member at any time in January 2015 or at the property address listed. We did service a customer with the same first and last name at a different service address on June 2, 2014. He had called in on May 30, 2014 and requested a move-out treatment for a property he had been renting, probably as required by the lease. It was through a property management company we do regular business with and have for many years. We did not even meet the customer, we were given keys by the management company. We performed the service, emailed the customer his receipt as requested and never heard another word from either him or the management company. Again, this member may just have the wrong company.

Cynthia E S.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They were great! Professional, punctual, informative and cooperative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Michael M.
01/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from A-1 Inc Exterminators
We are sorry to see that member doesn't feel quite so good about the price she paid. This member actualy bought four Angie's List Deals within 90 days. Quite honestly, more than one sort of overlapped the other giving her more than she needed in that time period. Had we been able to speak with her a bit more before her following purchases, we could have certainly saved her money. But one of the services she purchased was a 30 day guaranteed pest control service and she didn't request any follow-ups that would have been at no charge. We trust that we got rid of her problems at the very least.

Justin P.
12/2014
4.0
pest control
  + -1 more
Everything went well. No problems.
Description of Work: Creepy crawler foundation treatment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

SANDRA C.
12/2014
5.0
pest control, woodworking
  + 0 more
unknown
Description of Work: Exterminator went all around the outside of my house killing bugs with spray and wiping them off the house. Inside I was assured that the chemicals used were safe and woodwork was spayed. Employee took the time to explain what he was going to be doing as well as the safety of the chemicals being used.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Cecelia K.
12/2014
5.0
pest control, insulation, basement waterproofing
  + 1 more
unknown
Description of Work: Removed faulty encapsulation, removed falling insulation and rehung, installed poly vapor barrier under house. Did a very nice job within the time estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,440

Steven M.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: On time, very thorough, overall did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David J.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Great Work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Christine S.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Provided pest spraying. Very punctual and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Virginia M.
12/2014
5.0
pest control, home inspection
  + 0 more
unknown
Description of Work: I purchase the $199.00 deal for a new moisture barrier in my crawl space w/termite inspection for up to 1000 sq ft. I had the technician come out for a price to remove the old moisture barrier and I felt the $200.00 was fair, so we scheduled the removal/install. The technician arrived on time for both the estimate and the removal/disposal and replacement of the moisture barrier, was very professional and although I won't go under the house, from what I could see looking into the space with a flashlight, he did a great job with the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Stanley G.
12/2014
5.0
pest control, basement waterproofing
  + 0 more
unknown
Description of Work: Installed vapor barrier in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia A.
12/2014
5.0
pest control, home inspection
  + 0 more
unknown
Description of Work: A1 did a termite inspection on my house. They were very thorough. I would recommend them and signed up for their yearly inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Anthony T.
12/2014
5.0
pest control, home inspection, basement waterproofing
  + 1 more
Good.
Description of Work: Laid vapor barrier and performed a termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Chris C.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Inspected for termites and did follow-up inspection six months later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$79

Barbara H.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: A-1 did a great job. The technician was right on time, explained everything clearly, and did a great job. I will definitely call them again if needed and would recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,105

Erik G.
10/2014
4.0
pest control
  + -1 more
unknown
Description of Work: There was a flea infestation in one of our rental properties. There was a mistake on the purchased service they quickly called me back to correct and credit me. The tech was very response to the issue and set exception on how to remediate. The company office and tech to do the work were excellent and would recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from A-1 Inc Exterminators
There were a couple of errors with this member's purchase. First, the member purchased an Angie's List Deal for $169.00 for a 30 guaranteed service but his problem was fleas and that offering specifically excluded fleas. This was stated clearly in the offer. We agreed to convert the $169.00 he already paid to Angie's List to a two trip service plan for fleas then he ultimately needed one more visit. He paid us a total of $239.00, not $300.00. Second, the address we had been given via Angie's List was a different address than the one where he wanted service. We didn't find this out until we drove to the house on the purchase order and found no one home. I guess one could say the whole transaction was a little rocky but it all worked out well in the end and we haven't heard from him again so we hope he is now free of the flea problem.

David G.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from A-1 Inc Exterminators
We're not sure why the member feels that our price was not low enough; he paid a total of $577.00 for a job that would normally be priced at $798.00 given the size of his home. I can only suspect that he was disappointed when he purchased the Angie's List Big Deal, then asked to get his annual warranty for free this year because of it and he was told he could not. We can only run but so many discounts or half-off services and still stay in business. My biggest concern is his lower grade on Professionalism. Naturally, that's a very important issue with us. We expect our techncians to be clean, neat, dressed in uniform, trucks clean and certainly behave and speak with a professional attitude. If there was any issue there, I hope the member will let us know.

Aubrey B.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John B.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Inspected for termites and warranted none for one year. Quick and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Marla C.
10/2014
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro
$73

Judith W.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They simply did an inspection. Were prompt, polite and seemed to do a thorough inspection. No problem reported so that was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Install electricity to bedrooms and added ceiling fans. Came back second time because we found more work for them to do. They called immediately and came within hours since we were home to meet them. Very professional & cleaned up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A-1 Inc Exterminators
We thank the member for taking the time to write about an experience and we did perform service for this member but it wasn't electrical work. I only want to be sure the correct provider gets the credit due and also to clear up any confusion about us providing electrical work.

angel S.
09/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
91-000002
Trade License Locale
Virginia
Trade License Authority
VDACS
Trade License Expiration
03/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection,
Basement Waterproofing,
Insulation,
Animal Removal,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Lawn Fertilization & Treatment,
Foundation Repair,
Structural Engineering,
Finished Carpentry and Woodworking

FAQ

A-1 Inc Exterminators is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 12:00 PM

A-1 Inc Exterminators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Inc Exterminators offers free project estimates.
Yes, A-1 Inc Exterminators offers eco-friendly accreditations.
Yes, A-1 Inc Exterminators offers a 5% senior discount.
No, A-1 Inc Exterminators does not offer emergency services.
Yes, A-1 Inc Exterminators offers warranties.
A-1 Inc Exterminators offers the following services: General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Lawn mowing, general lawn fertilization & termite bait systems.

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM