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A-1 Inc Exterminators

4.8(
612
)

Pest Control, Home inspection, Basement Waterproofing,

... +19 more

About us

Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.

Business highlights

54 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.

Services we don't offer

Lawn mowing, general lawn fertilization & termite bait systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8612 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 426-450 of 612 reviews
Donald B.
04/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$84
Trinity D.
03/2016
5.0
insulation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Vadim I.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Overall I am happy with the service with one exception. If your tech is going to walk the entire interior perimeter of customers house make sure he knows to take his dirty boots off at the front door.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from A-1 Inc Exterminators
We thank the member for his feedback. We DO expect our technicians to wear shoe covers when inside a customer's home. We have addressed that issue with the technician that visited this member and gave all others a solid reminder.
Allen W.
02/2016
5.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 Inc Exterminators
Thank you!! We appreciate that you took the time to come back in and post a revised review. We are happy everything worked out okay.
Diana J.
02/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$329
Todd G.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: The date of service was Nov 15, 2015.
Rating CategoryRating out of 5
Yes, I recommend this pro
Chris M.
02/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75
william S.
02/2016
5.0
pest control, basement waterproofing
  + 0 more
unknown
Description of Work: Look under both crawl spaces and did some spraying. It was raining so they had to return.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lauren F.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: I couldn't use the initial deal because that was supposedly only for termites. I have a cinderblock house with concrete beams so termites were not a problem. We have cockroaches and needed help eradicating them. A-1 was very helpful and thorough. We will definitely use them again should the need arise.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Faye M.
02/2016
5.0
pest control, home inspection, basement waterproofing
  + 1 more
unknown
Description of Work: Service is not yet completed due to homeowners wishes. The first phase, inspection of crawl space was completed and report |Was given. Technician was professional and courteous. We were contacted afterwards with |An estimate for added |$339 for covering |the crawl space with plastic sheeting because our area was larger than what was covered in the Angie's list big deal. We have not yet |Decided if we will have this done.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from A-1 Inc Exterminators
We certainly appreciate the member taking the time to provide a review even before any work has been done. We have been trying to reach the member to see if she wanted to move forward. The additional cost quoted was $138.60 over the Angie's List Big Deal for $199.00 for 1000 square feet of vapor barrier installed. Her crawl space was 330 square feet over the 1000. Our normal price for this work would have been $558.60 so the member would be saving just over $200.00 using the deal but the truth is, the member could chose to go with just the 1000 square feet now and do the remaining 330 square feet at her convenience. It's just that we're having a hard time reaching her.
Gabe W.
02/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$73
Martha D.
02/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
natasha B.
02/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Spray for pest
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Eric D.
02/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$73
Teressa W.
01/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 Inc Exterminators
We are very happy that the member found our work satisfactory and took the time to leave a review. But we would like to address the concern about "responsiveness." This member purchased an Angie's List Big Deal from us on January 27, 2015. We contacted them through both the Angie's List Message Center and also by phone that same day. The member had mentioned that we already inspected this house and even previously did a general pest treatment there. We assured the member that we had not and he was going to double check with his wife and get back to us. We did not want to do a service for them if they thought we were someone else so we waited. The member got back to us at the end of April 2015 to schedule for April 27, 2015. Once we inspected, we noted that there was considerable debris in one corner of the crawl space (plastic pieces, screens, insulation, trash, etc.) and that this debris had to be removed before we could lay their vapor barrier. The member insisted that he had already paid someone else to remove this debris twice and wanted to go back to that contractor to get it done rather than paying us to do it and of course, we understood that. We did not hear back from the member to reschedule until the end of May, at which time we found that the debris had still not been removed and so we added the vapor barrier where we could. This extra area would have cost the member approximately another $20.00 and so the member did not pay any more additional than the Angie's List Deal required. We stay well on top of any inquires and certainly requests for service. The only delays this member had were due to prior contractors not completely work they told the member that they would.
Robert E.
01/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Vlad M.
01/2016
5.0
pest control, home inspection
  + 0 more
unknown
Description of Work: Termite/pest inspection for entire house, exterior pest treatment on foundation around the house. Technician came on time, completed inspection and treatment. He was very friendly, open to answer questions and did not try to sell unnecessary services. Will hire again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Honorata V.
01/2016
4.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from A-1 Inc Exterminators
All of our records indicate the service with this member went well. We even found a plumbing leak in the crawl we able to notify him about. With hope, we will see this member again for his next inspection in this Plan year (new homes with our company get two inspections the first year under our Protection Plan - no charge) and we will WOW him!
Susan P.
01/2016
5.0
pest control
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas M.
01/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed around the house, in the attic and under the house. Got rid of all the creepy crawlies. Excellent work, I always use them. Their people are always super nice and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Steve D.
01/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-1 Inc Exterminators
We're certainly pleased that the member gave us "A" ratings in most categories but can't help but wonder why the "B" rating in quality. We installed a poly vapor barrier in the member's crawl space to the specifications and at the agreed upon price through an Angie's List Big Deal on September 30, 2015. There weren't any issues at the time of the service. And then we contacted the member again 90 days later to perform our standard Quality Control Visit to check our work but the member said he did not want that additional visit. We don't have any reason to suspect a problem with the quality of our work but if there is an issue, the member needs to only let us know.
John E. G.
01/2016
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon P.
12/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Peter P.
12/2015
5.0
pest control, insulation, basement waterproofing
  + 1 more
unknown
Description of Work: Crawlspace Vapor Barrier Installation. The representative arrived on time, explained what he would be doing. The representative completed task earlier than expected. I am very happy with the company and professionalism of the representative.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Sandra F.
12/2015
5.0
pest control, home inspection, animal removal
  + 1 more
unknown
Description of Work: They inspected the house for termites & other rodents -- only found ants in the kitchen and wasps nests outside. Some of the wasps nests were difficult to reach but the technician was able to get at them. The technician was courteous and professional. I would use them again.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from A-1 Inc Exterminators
We appreciate the member's review but are completely confused about why such a nice written report and then a "D" rating on quality and a "C" rating on price. We hope that the member will let us know if there's anything more we can do.

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured
Licensed*

Trade License Number
91-000002
Trade License Locale
Virginia
Trade License Authority
VDACS
Trade License Expiration
03/31/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Home inspection,
Basement Waterproofing,
Insulation,
Animal Removal,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Lawn Fertilization & Treatment,
Foundation Repair,
Structural Engineering,
Finished Carpentry and Woodworking

FAQ

A-1 Inc Exterminators is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 12:00 PM

A-1 Inc Exterminators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Inc Exterminators offers free project estimates.
Yes, A-1 Inc Exterminators offers eco-friendly accreditations.
Yes, A-1 Inc Exterminators offers a 5% senior discount.
No, A-1 Inc Exterminators does not offer emergency services.
Yes, A-1 Inc Exterminators offers warranties.
A-1 Inc Exterminators offers the following services: General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Lawn mowing, general lawn fertilization & termite bait systems.

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM