Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

A-1 Inc Exterminators

Pest Control, Home inspection, Basement Waterproofing,

About us

Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.

Business highlights

54 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.

Services we don't offer

Lawn mowing, general lawn fertilization & termite bait systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 612 reviews

VICTORIA C.
06/2013
5.0
pest control
  + -1 more
I was really impressed by this company. The technician was on time, personable, and very knowledgeable. The people who answer the phones are also knowledgeable and not just phone operators. They were very flexible and fit me in at the last minute. They worked with me on the paperwork and payment when I wasn't home.
Description of Work: Crawl space inspection and treated new wood on a construction job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark C.
06/2013
5.0
pest control
  + -1 more
The tech was nice and professional. Sprayed the interior and exterior of the home and gave helpful suggestions in case we saw signs of damage.
Description of Work: Ant, Termite, and Moisture inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Carmen Raquel H.
06/2013
5.0
pest control
  + -1 more
Excellence customer service, polite always on time
Description of Work: I have been using them for yrs, they provided pest control, and wrote up a termite inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kara B.
06/2013
5.0
pest control
  + -1 more
They use all natural products which is nice. They are very friendly and flexible.
Description of Work: I am starting my second year with them for general pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$55

Charles W.
06/2013
5.0
pest control, home inspection
  + 0 more
He showed up at 7:59 for our 8:00 appt. suited up and went under the house performed an inspection for about 45 min. came out and said I had a drip leak under my forward bathroom. said everything else looked good. measured the linear feet of the house for treatment cost. I signed the paper work and he said I will see you next year unless you want me sooner .He gave me his business card and a copy of the paper work and said goodbye.
Description of Work: performed inspection under the house and would spray if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jo Anna T.
06/2013
5.0
pest control, home inspection
  + 0 more
Controlled ants on my own, but if I have a future problem with any insects, will call them
Description of Work: Checked for termites (which I did not have), gave advise about ant problem

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe C.
05/2013
5.0
pest control, home inspection
  + 0 more
Performed inspection in under house crawl space and ruled out any evidence of an active termite infestation. Replaced prior unsatisfactory service provider (Wilkinson Services) and put our house under a termite maintenance/retreatment plan. Technician was courteous and professional during performance of the services.
Description of Work: Initial termite inspection to qualify for termite protection plan warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Deana M.
05/2013
5.0
pest control
  + -1 more
I was very pleased with the service I received. Tom, the technician, was on time, polite and informed me in all that he would be doing. He answered all of my questions and even took his shoes off in my home to not track in chemicals or dirt. He offered different termite packages, but did not try to hard sell me on anything which I liked because many companies try to use scare tactics to get you to buy certain plans. I would definitely hire this company again. They already had great reviews, they give a discount for Angie's members and their staff seems to know what they are doing.
Description of Work: Subterranean Termite Treatment around a large flower bed and rodent baiting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$364

Joyce & Manlus W.
05/2013
5.0
pest control, home inspection
  + 0 more
EXCELLENT! We made the right decision to use A-1 EXTERMINATORS and will continue to do so. THANKS ANGIE! It mean a lot to be able to have confidence that you are making the right decision when it pertains to the up-keep of your home or otherwise. THANKS AGAIN!
Description of Work: A-1 Extermination came to my home to give inspection and consultation for termites. I was treated as if I was a valuable customer although they didn't know at that point if I would be using their services. They were not only on time but arrived with a smile. A-1 took time to explain what they would accomplish with their extermination program and didn't make me feel rushed as I asked them questions-on-top-of-questions. That showed me also that they don't make appointments, as some companies do, that are so close together that they don't have time to fully make you feel comfortable with using their services. They were professional at all times. In addition, they make their plan affordable payment wise, for individuals who otherwise may not be able to afford the treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,260

Robert M.
05/2013
5.0
pest control, home inspection
  + 0 more
Technician also gave advise about a potential moisture problem in my crawl space very professional
Description of Work: needed termite inspection for refinancing. Company was very responsive and provided documentation as required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Sam H.
05/2013
4.0
pest control
  + -1 more
He looked around the house and went into the crawlspace. Said no termites but crawl is very damp. Offered to fix for $6000
Description of Work: Checked for termites and crawlspace moisture.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
punctuality
5.0


Rick B.
05/2013
5.0
pest control
  + -1 more
It was an Angie's List Big Deal that we purchased. We were pleased with them. We used them before when we moved into the house because we had a problem with ants. They were on time and courteous. The provided the service that we asked for.
Description of Work: We used A-1 Inc Exterminators for exterior and they went in the crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Scott C.
05/2013
5.0
pest control, home inspection, home warranty companies
  + 1 more
After our mortgage agent failed to tell us about the required termite inspection letter until 72 hours before closing, this company moved appointments and did whatever it took to ensure that we were able to close. Explained all options clearly and did the work beyond expectations. True professionals looking to help and not just take your money!!
Description of Work: Termite inspection, Moisture treatment and poly installation, and warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Stephanie M.
04/2013
5.0
pest control, home inspection
  + 0 more
My experience was good. I called a week beforehand and scheduled an appointment. They were nice, professional and courteous. They showed up on time for the job.
Description of Work: I signed up for a quarterly contract. I received 15% off using a coupon. They did an inspection. They did basic pest control inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.25

Kristian S.
03/2013
4.0
pest control, home inspection
  + 0 more
Tom, the representative, was professional and explained every step of the process. The inspection found inactive termite tubes. I went ahead with a preventative treatment which included drilling into the slab and digging a trench along the perimeter to introduce the Termidor. The original treatment date had to be postponed because of rain, so it was rescheduled on a dry day to ensure proper bonding to the soil.
Description of Work: This included a termite inspection and treatment with Termidor around the entire home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Bill B.
03/2013
5.0
pest control, home inspection
  + 0 more
The inspection went very well. The inspector was familiar with my property from a previous inspection. I was pleased with the service and would use them again.
Description of Work: The technician did a thorough inspection of the crawl space. He prepared a detailed estimate for several levels of termite treatment and for ventilation of the crawl space. He explained each option.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kenneth R.
03/2013
5.0
pest control
  + -1 more
I left special instructions as this is my rental, and I didn't want to disturb my renters. I also had some special spraying requests, inside the detached garage and crawlspace...which were absolutley no problem.
Description of Work: Spray rental home and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$63

Jocelyne H.
03/2013
1.0
pest control
  + -1 more
The "Special" did not mention that the porch, attached garage, and driveway were not included. I could have had these done for another $471. If you add this amount to what I paid ($750), you come up with exactly what is normally charged. In fact A-1 Exterminators treated my neighbor's ranch (mine is a 2 story and does not have as big a perimeter) for $800 without the so-called "Special". I did not realized that I had to barter and I trusted Angie's List. I think it was a gross misrepresentation of services. When I called and told A-1 how I felt, they informed me that if I have termites in the areas not treated during the next 12 months, they will treat for free. But I'll be responsible for the damages. My other friend that signed up with me had the good sense to pull out.
Description of Work: A-1 called me to set up an appointment. The technician showed up on time, measured the property, and informed me that he would treat the soft areas but not the front and back porches nor where the garage meets the driveway.

Rating CategoryRating out of 5
value
1.0
responsiveness
5.0
punctuality
5.0

$750

Response from A-1 Inc Exterminators
We are terribly disturbed that this member was and is so dissatisfied with the treatment we provided. She does not currently have a termite problem and we don't suspect that she will because we provided a label specific treatment to her home as offered. We had extensive conversation with the member before she made her purchase and before we arrived at her home to provide it. We did not know she expected a certain type of application method. The "drilling" she speaks about is certainly a fine method of treatment and would be absolutely indicated if an active termite problem had been found but it is also more labor intensive, more chemical is used and it is obviously more expensive. The manufacturers of the product we used have taken great pains to be certain that the trench and treat method we offered and provided is effective and it was accepted by the EPA to be included on the product label. These less intensive methods are often the result of the desire to put less chemical into the environment. Additionally, we put the entire structure under our Termite Protection Plan and Warranty for one full year at no additional cost. If the member's home does show any evidence of an active termite infestation during this time, any and all treatments (including drilling) will be done at no charge. We have attempted to explain this to the member with little result. We can only hope that she takes some comfort in the fact that the home is protected and covered should any problems arise.

Davis H.
03/2013
5.0
pest control
  + -1 more
We have had a problem for several years and were using products that were purchased over the counter. We were unable to totally rid our home of the pests and they made me very uncomfortable. I went on Angie's list and read reviews and decided to try A-1. It's early yet but so far I am pleased.
Description of Work: tech sprayed indoors and out for lge brown cockroach as well as other crawlers. He was very professional and pleasant. as of now I am very glad that we called them. We signed a one year contract so we hope that we can totally get rid of the pests.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen F.
03/2013
5.0
pest control, home inspection
  + 0 more
I was so worried before they had came, they came out to check for termites. The guy who came out was so nice to us, and did not pressure us into anything. He gave us numerous options as to what to do. Things went great with A1. They were excellent, the staff was just great. I couldn't have asked for better people.
Description of Work: They came out to inspect on their first visit, the second visit was a termite treatment.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dan A.
03/2013
5.0
pest control
  + -1 more
Service was excellent. Technician was very informative and all work was performed in an outstanding manner. Company is very responsive and reasonably priced. Will use them again and recommend to my friends and neighbors.
Description of Work: Was having a problem with rodents in the attic. Technician put several bait devices around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Ash and Amanda B.
03/2013
5.0
pest control
  + -1 more
I called the office frantic because of the ants (I don't like them, and they were all over my kitchen - in a brand new house.) The lady on the phone was very sympathetic and concerned and was able to make me an appointment for the next day. She explained the service, the fee (I received 15% off for an Angie's List discount - it's normally 125 but I paid 106), what the technician who would be at my house looked like and his area of expertise. When the technician showed up (the next day may I say again), he was very courteous and prompt. He put dust covers on his shoes. He did a thorough inspection of my ant problem, and laid a pretty effective posion in inconspicous places around where I was having my problem. I have cats, and he assured me they would be ok (and they were). He also sprayed by baseboards, and sprayed outside as well as conducting a termite inspection. He explained all of the services offered by A-1 but did not pressure me to sign a contract and said I can call at anytime if I would like to have a contract. I was told when I first called that depending on how bad my ants are, it may take more than one visit but luckily, within 3 days, I didn't see anymore ants. It was amazing. It has been a week and a half, and the ants are still gone. I received a follow-up call from the office as well after a week to find out how I was doing, which I appreciated. I highly recommend this company. I will definitely use them in the future for any other issues I have. As a new home owner, I am happy I know who to call if I have problems like this again.
Description of Work: I was having an ant problem, so I had them do general spraying for pests, and lay some ant poison. They also conducted a termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Rita C.
02/2013
5.0
pest control, home inspection
  + 0 more
The company called to arrange time for service within 24 hours of my purchase of the special "deal". The people on the phone were friendly and courteous, and arranged a time that fit in to my schedule. The service tech arrived right on time, was helpful, courteous and explained everything well. He left us with an estimate for a vapor barrier, as there was not one under our house now. The price seemed fair, and the tech was not pushy about trying to force us to buy another product, but helpful in his explanations and gave us written sheet with readings and findings when he was done. Overall, good price, good service, I would use them again and recommend them to others.
Description of Work: I purchased one of Angie's Deals, termite inspection, retreatment and warranty for $79.00. The company representative showed up right on time, was neat and professional. He spent approximately 30 minutes doing the inspection of the exterior and crawl space. When he was done, he gave us a written report of his findings (no termites!) and an estimate for a vapor barrier under the house. The estimate seemed to be a fair price. We will use them again next year. There was no high pressure to sell other products, just a complete job, well done. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

beth J.
02/2013
1.0
pest control
  + -1 more
see service performance
Description of Work: The date given refers to the last year I used this company rather than a particular service date. The cost is an estimate of monies spent over a number of years for a variety of problems/services. I have no complaint about termite service. However, early in my relationship with this company (which extended for a number of years) I was informed that I had a moisture problem under my house. Each time a service was suggested in reaction to the problem I asked about the cause of the problem but was never given an answer as to why the moisture continued to be present. After several sand additions, plastic barrier replacements, the installation of a drainage system, replacement of wood which had basically rotted, I continued to ask for the cause. I finally agreed to the installation of 2 fans under the house (they wanted to put in 3-4 but I really couldn't understand how fans blowing air around an enclosed area would eliminate maoiture). The moisture continued to be a problem. I finally called several other companies to try to get to the root cause of the problem. Two companies sent representatives who noted the moisture, said the fans were not helpful and were installed improperly, and then made suggestions to, again, focus on the results of the problem rather than the cause. Finally another representative arrived from a fourth company (A-1 included), took a look around, told me the cause of the problem, offered me a solution at a very reasonable price, and proceeded to basically end the problem!! (Thank you Edwards Brothers!!) I spoke with the owner of A-1 and asked for a refund of the money spent for the fans (several hundred dollars) and was told that they would be moved to different locations under the house but no refund would be given, especially since they had been in place for quite a long period of time. She also told me that she was not aware that the installation using an extension cord, rather than hard-wiring, was not up to code requirements; she said she had tried to find out about the code and hadn't been successful (I had no trouble finding out when I called the inspector's office; I also found that if I reported the problem to his office, I would be the one cited as the homeowner!) When I complained via the Better Business Bureau, I got the same response. I had never before owned a home built on a crawl space and chalked up the problems I had with this company as a very expensive learning experience! I should also note that I did not always follow suggestions for handling the moisture because I felt other suggestions hadn't helped and didn't want to contine to throw money away; I did follow more than half of the suggestions over a number of years but the problem just continued.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$14,000

Response from A-1 Inc Exterminators
Naturally, it is disturbing to hear that the customer is still unhappy about the conditions in the crawl space of her home. I hope that she has rectified the problems by now. But, I am further disturbed that she has reported completely false information about her experience regarding the amount of money she spent with our company. Ms. Jamison had a termite warranty with our company from November 1992 until November 2008 which was the last time I spoke with her. During that time, sixteen years, she spent a total of $3,269.00; certainly no amount close to $14,000.00. It is true that she requested a refund for the fans we installed for her but it had been two full years since their installation and I could not offer her a refund at that time. The continued problem was as she stated; she had an ongoing excessive moisture problem in her crawl space and every year she opted not to take our recommendations for corrective measures. As with any customer, we can only make recommendations based on what we see given our knowledge of these issues. It was always the customer's choice as to how to proceed and ultimately she chose to have another company perform the work. It is truly unfortunate and I am sorry to hear that she still harbors ill feelings for A-1 but we hope she has corrected the problems now and has a company that she can work with from year to year.

Kim K.
02/2013
5.0
pest control
  + -1 more
They were very prompt, professional and quick. Overall, a very good experience
Description of Work: Checked the yard and house for termites and other pests

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
91-000002
Trade License Locale
Virginia
Trade License Authority
VDACS
Trade License Expiration
03/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection,
Basement Waterproofing,
Insulation,
Animal Removal,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Lawn Fertilization & Treatment,
Foundation Repair,
Structural Engineering,
Finished Carpentry and Woodworking

FAQ

A-1 Inc Exterminators is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 8:30 AM - 12:00 PM

A-1 Inc Exterminators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Inc Exterminators offers free project estimates.
Yes, A-1 Inc Exterminators offers eco-friendly accreditations.
Yes, A-1 Inc Exterminators offers a 5% senior discount.
No, A-1 Inc Exterminators does not offer emergency services.
Yes, A-1 Inc Exterminators offers warranties.
A-1 Inc Exterminators offers the following services: General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Lawn mowing, general lawn fertilization & termite bait systems.

Contact information

1704 S Park Ct, Chesapeake, VA 23320

http://www.a1inc.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
8:30 AM - 12:00 PM