Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.
Business highlights
54 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Services we don't offer
Lawn mowing, general lawn fertilization & termite bait systems.
The service was performed on time, in a professional manner, and at a cost that I feel was extremely fair. Most importantly, it was successful in resolving the ant problem. The technician, Selvyn, explained what he was going to do and why. He also explained what to expect following the service and assured me that my grandchild would not be harmed by the chemicals. He respected my home by covering his shoes and making sure to ask before servicing a room with a closed door. In answer to your question, "How'd it go?", it went Great!
Description of Work: exterminated an ant infestation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Kent D.
09/2016
5.0
pest control
 + -1 more
Technicians expertly installed vapor barrier. Very professional, courteous, and friendly. Highly recommend!
Description of Work: Vapor barrier installation & crawlspace inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Bart N.
09/2016
5.0
Great. Wonderful company. Will use again.
Description of Work: crawl space dehumidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Ron S.
09/2016
5.0
pest control
 + -1 more
They arrived on time, and explained what the treatment would consist of. Thoroughly inspected premises for termites. Treated for insects on the inside and outside, knocked the webs that had formed. It was a very thorough job.
Description of Work: Treatment for spiders, and seasonal beetles. They also inspected for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donald B.
08/2016
5.0
pest control
 + -1 more
We have recommended them to friends that had a similar problem. The A-1 staff has been great.
Description of Work: We use A-1 Incorporated Exterminators for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glenn R.
08/2016
5.0
pest control
 + -1 more
Excellent - had to respray and they did very quickly. They service their products and know what they are doing. highly recommend -
Description of Work: termite and ant pest treatment/control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Martin B.
08/2016
1.0
pest control
 + -1 more
It didn't go at all. I paid the money and was never contacted.
Description of Work: Can't really write a review. Purchased the deal over a week ago and was told I'd be contacted. But I haven't been so I'll be asking for a refund from Angie's list.
Rating Category
Rating out of 5
Response from A-1 Inc Exterminators
We received notice of this member's purchase on August 5, 2016 and he had [Member Information Removed] that we contact him by email to schedule an appointment. It was the only contact information we were given. We emailed him that afternoon but unfortunately, we made an error with his email address using the gmail extenstion instead of aol. The member is correct that he did not hear from us because that email never got to him. Services were never performed. We would have contacted him again but we don't like to make pests of ourselves contacting customers too often, particularly new customers. We would have waited another 10-14 days before reaching out to him again. One would be surprised at how many Angie's List Deals are purchased and not used for weeks or even months, especially in the summertime and so we try to give customers time and chance to respond to us when they're ready. We didn't discover this error until this member posted this review. I sent the member an email last evening explaining what had happened and asked that he give us another chance in addition to giving us a good contact phone number for him but I haven't heared back yet.
Ronald M.
08/2016
5.0
pest control, home inspection
 + 0 more
This went very well. After a previous company failed to correct a termite problem. I contacted A-1. They came in and inspected the house and determined that a treatment needed to be done. They came in and completed this in one day and followed up approx. 90 days later. So far everything has gone well. we look forward to continuing our relation with them.
Description of Work: Termite eradication
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Vallie and Vern L.
08/2016
5.0
pest control
 + -1 more
Great. Mike arrived on time. He sprayed everywhere inside the house them Took care of the outside of the house. We have not seen an insect since he was here. We are very pleased with the service.
Description of Work: Pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Bethany C.
07/2016
5.0
pest control
 + -1 more
Professional sprayed window with safe green product to deter spiders. Also sprayed foundation to deter ants and bugs. Completed termite inspection. On time and knowledgable. Would hire again.
Description of Work: Termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Craig J.
07/2016
3.0
pest control
 + -1 more
Everyone was professional, prompt and couteous. However, the inspector didn't have a ladder when he arrived. Apparentlyl I was suposed to tell them they needed to bring a ladder. He offered to come back with a ladder, but upon further questioning, it turns out that unless your attic is finished or has walking boards installed, they can't go up there at all. They just shine the light around and look for signs.
Description of Work: I was hoping to have my home inspected for active rodents before I put it on the market.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from A-1 Inc Exterminators
I am the person that spoke with the member when he called to schedule the service visit. He explained as he did in his email that he was selling a home and wanted to make sure it didn't have any rodent issues before putting the house on the market. Given my experience with these issues, I specifically asked him if a home inspector had called this as a problem. They have become notorious for calling rodent problems in attics in recent years. But he told me no, that the house wasn't even on the market yet and he just wanted us to take a look. It wasn't until we arrived that the technician was told that there WAS a home inspector report that called the rodents on an inspection and that the problem was noted in the attic. Had he been honest with me on the phone and admitted that a home inspector had been out AND that he suspected a problem in the attic, we could have saved us both a lot of time and effort. Since the member is in the real estate business, I would have expected him to know how important that was so we could help get him through the problem. Frankly, 99 times out of 100 we find that the home inspector is incorrect and we sign off on that to keep that problem off the seller's plate. In our industry, we do not need to carry ladders on every truck, every day and so we don't. We also do not regularly inspect attics without flooring; that is actually considered an inaccessible attic for the purposes of issuing a WDI (Termite Report), for instance. BUT, when we know that we are coming into that situation and we NEED to check that area because someone like a home inspector has cited a problem there, we DO carry a ladder and we even carry some narrow pieces of plywood to help make sure we don't go through the ceiling while inspecting. We would have been happy to help the member had we been given all the information honestly from the beginning.
Romana W.
06/2016
5.0
pest control, basement waterproofing
 + 0 more
work was done professionally and punctually. The company is a bit pricey, but the result was good. The clean up was done hastily and I had to discard several items they left behind. Overall nice job!
Description of Work: Installed humidifier and moisture barrier under house, continued termite contract
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
James P.
05/2016
5.0
pest control
 + -1 more
I bought an $89 special for this service last year. I tried to get the same deal this year and they said it was within a year of the first purchase and that they couldn't do it. The first time they came out I would rate them very high. They came out when they said they would and did a great job. The price was right and I had no problems with them at all.
Description of Work: I used A-1 Exterminators to do an inspection and to spray around the house.
Rating Category
Rating out of 5
Yes, I recommend this pro
Noel M.
04/2016
5.0
pest control
 + -1 more
Arrived early! This already had a positive impact! Very professional and honest. Will be working with this crew for my pesticide needs!
Description of Work: Initial quote and treatment of new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Mark H.
04/2016
5.0
pest control
 + -1 more
We did not use this contactor.
Description of Work: We did not use this contractor.
Rating Category
Rating out of 5
Response from A-1 Inc Exterminators
Unfortunately, this member was outside of our service area and we were not able to provide service. But we appreciate that he felt confident enough to buy from us through Angie's List.
maria e D.
04/2016
5.0
animal removal, basement waterproofing, pest control
 + 1 more
Everything went well. The technician came on time. He completed the job the same day. Did everything as stated on the contract. Great job.
Description of Work: Moisture control in crawl space Replacement of crawl space moisture barrier for over a thousand square feet,removal of the old barrier and disposal. Replacement of old vents with automatic vents. Patched holes to prevent rodent activity.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,070
John G.
04/2016
5.0
basement waterproofing, pest control
 + 0 more
It went well they did a great job.
Description of Work: They put a barrier from the porch to the crawl space so it does not let so much moisture in and then they cleaned up underneath the crawl space and also put plastic down under crawl space of the porch and fixed any hanging installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Anthony M.
03/2016
5.0
pest control, structural engineer
 + 0 more
Service was performed properly. I had to purchase 2 packages because my property has 2 structures on it. The company did a follow-up about 6 months later to make sure there were still no termites.
Description of Work: Inspected for pests and sprayed for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Allen W.
02/2016
1.0
pest control, home inspection
 + 0 more
We needed the inspection for a mortgage loan. I was not able to be home when the inspection was conducted, and my wife signed the forms. As it turns out this inspection did not qualify for the type that is needed by the loan officer. Now A-1 wants an extra $95 to get use the "correct VA" forms. If I were running that business, I would do it for free and earn me a long term customer. I am done with this company. Get your service somewhere else.
Description of Work: The provider did a thorough inspection and a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$99
Response from A-1 Inc Exterminators
We are happy to see the member came back into Angie's List and posted a revised review once the issues were resolved. Most members don't do that and we appreciate it! This was a case of the member not realizing what exactly was needed to close on a mortgage loan and us not realizing that is what he needed so we could have advised him. We are happy to see that everything worked out and the member ultimately got what he needed.
Shauna T.
02/2016
5.0
pest control
 + -1 more
Excellent Service. The pest control person sprayed for spiders on the front porch and they have not returned. This is our new pest control company.
Description of Work: Spray for pests
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Randolph F.
02/2016
4.0
insulation, basement waterproofing
 + 0 more
They perform service annually. The work they did was varied, most of it was an inspection which was a one to two hundred dollar range. I did have some other work done that was around eleven to twelve hundred dollars. It keeps the moisture from coming underneath the house. The price was reasonable. I don't think they could have done anything differently. I've been using them since 2012.
Description of Work: They did put down a vapor barrier and reinstalled some insulation. They put a plastic moisture barrier under the house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Randolph F.
02/2016
5.0
insulation, basement waterproofing
 + 0 more
The price was adequate. It was reasonable. I've been using them since 2012.
Description of Work: They perform services annually. Most of they did was inspection. They did put down vapor barrier and reinstalled some insulation.
Rating Category
Rating out of 5
Yes, I recommend this pro
Oralennys P.
01/2016
5.0
pest control
 + -1 more
Job went great. Installer was awesome. Fast, friendly and professional.
Description of Work: Installed moisture barrier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Martha D.
01/2016
5.0
pest control
 + -1 more
I was very impressed with the company and especially the front office. I had had an awful experience with Terminix, and was very disgusted with how they treated my 85 year old mother, so I was looking to replace them. I told A-1 about what happened, and told them I did not trust termite inspection companies, and that I was not looking forward to working with anyone. They were very understanding, and promised me they would send someone I could trust that was not going to try to sell me OVER PRICED services, and products that I didn't need. They came through with flying colors. They even offered to return in 6 months wihen the humidity wasn't so high to recheck moisture levels at no charge. The six month date came, and they called me. I did not return their calls at first because I was skeptical (Terminix has really damaged my trust in these companies.) that it would really be at no charge. They continued to try to get in touch with me, and even left a message indicating that this was a FREE follow up. I called them back, they rechecked, and once again were very professional, courteous, and kind. I will continue to use this company, and was thrilled to discontinue working with Terminix after a 25+ year relationship with them.
Description of Work: Termite, and pest inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David B.
01/2016
5.0
pest control
 + -1 more
This was an excellent transaction from start to finish. A-1 Inc. Exterminators and Selwyn, their Technician, were responsive, professional, and highly knowledgeable and capable. Selwyn was great to work with; very competent and personable. He explained in detail what he would do, what he was doing, and fully answered all our questions. This Provider is HIGHLY recommended.
Description of Work: The Provider performed a Termite/Pest Inspection & Treatment
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Home inspection,
Basement Waterproofing,
Insulation,
Animal Removal,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Lawn Fertilization & Treatment,
Foundation Repair,
Structural Engineering,
Finished Carpentry and Woodworking
FAQ
A-1 Inc Exterminators is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 12:00 PM
A-1 Inc Exterminators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Inc Exterminators offers a 5% senior discount.
No, A-1 Inc Exterminators does not offer emergency services.
Yes, A-1 Inc Exterminators offers warranties.
A-1 Inc Exterminators offers the following services: General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Lawn mowing, general lawn fertilization & termite bait systems.