Our company is a second-generation, family-owned business that has provided quality pest control services to the Hampton Roads area since February of 1970. Our goal has always been to provide honest, dependable, and professional service to our customers. We are proud of our 43 year history and we work diligently everyday to continue that level of excellence. Our Owners, Karen and Bill Pye, hold VDACs Commercial Certified Applicator licenses in: wood destroying insects general pest control turf management and ornamentals and are in the office or the field every day Our technicians are all Certified Commercial Applicators with the Virginia Department of Agriculture either when they began employment with our company, or within one year of being employed. This is done to ensure their level of training and expertise is up with A-1′s standards. Our office personnel are Certified Registered Technicians as well, which gives them a firm grasp on pest control services and allows them to be as thorough as possible when answering your questions. Our owners. technicians, and office staff attend monthly training and safety meetings plus Virginia Department of Agriculture(VDAC) training sessions and training sessions offered by our product manufacturers. Additional DBA - A-1 Pest Control, Tidewater Crawl Space Solutions, A-Aardvark the Exterminator.
Business highlights
54 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Services we don't offer
Lawn mowing, general lawn fertilization & termite bait systems.
They did an inspection, it went okay. They didn't find any problems. They showed up on time and were courteous. They also later come out later to do a follow-up inspection. Everything was still okay.
Description of Work: I bought a Big Deal for $99 Termite/Pest Inspection & Treatment - Plus Re-Treatment Warranty and More.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jan P.
02/2015
5.0
pest control
 + -1 more
As far as we know everything is fine. We have not had any problem since they have bee out. They will be coming back out this March.
Description of Work: Termite Inspection and Re-Treatment Warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
Angela A.
02/2015
5.0
pest control, insulation
 + 0 more
The technician did a thorough inspection and provided a written report. He took the time to explain his findings and then provided recommendations for continued service to protect against any termites. Condition good due to recent replacement of sand and plastic in crawl space. Technician did inform me that there was NO INSULATION in the crawl space of which I was unaware. This did answer my questions as to why the home has been so cold since I purchase it on Jan 24, 2015. I was please with the service I received!!!!!!!!!!!!!!!!
Description of Work: Termite/other pest evaluation in/outside of home as well as under home in crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Linda B.
02/2015
5.0
pest control
 + -1 more
I use A-1 Exterminators. I have two house on contract with them. I had no interaction with the workers the last time. He left a sheet of paper here saying what he checked and everything. Everything looked fine. They're fine. Their price is reasonable.
Description of Work: I'm on a yearly contract for termites with them. I'm using them currently. They had to do a check, no charge to make sure there's nothing going on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lemlem H.
02/2015
5.0
pest control
 + -1 more
The service went okay. They came out to spray one time. There are still roaches so I contacted them back out to re treat the home. They told me German roaches are harder to get rid of. The technicians did a good job. I just feel like there should not be as many roaches as there still are. They also told me the problem gets worse before it gets better. I was not at the home while they did the service. They did show up on time and scheduling the deal was easy.
Description of Work: I purchased a deal for a termite/pest inspection and treatment - plus re-treatment warranty and more.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from A-1 Inc Exterminators
The member purchased an Angie's List Big Deal for a termite/pest inspection, termite protection plan and EXTERIOR general pest treatment in November 2014. There was some confusion about where the service was to be performed because it was not at her home, it was a different property, possibly a rental. Additionally, when we ultimately got the chance to speak with the member two months later, she told us the problem was German Cockroaches, which is an INTERIOR problem. In the interest of best serving her, we applied the money she paid Angie's List towards an interior treatment for the German Cockroaches. This was explained to her in detail before we ever visited the property. This is a now vacant property that obviously had occupants that had a cockroach problem. German Cockroaches are incredibly hard to control/erradicate once they have been allowed to take hold. They multiply quickly and it becomes a matter of reducing the population faster than they can reproduce. It is quite a task! I can easily say that if someone has had a German Cockroach problem left unaddressed for just a year, it may well take a year to eliminate them. And it wil require an abundance of unrelenting cooperation from the occupants. We performed the first service for the member and the technician did recommend follow up on a regular basis until the problem is resolved. We have scheduled a second service for her and we are, and will continue to, make progress but it will be something we need to continue with to eliminate her problem.
elizabeth N.
02/2015
5.0
pest control
 + -1 more
after the treatment no more bugs getting in the house will use them again
Description of Work: sprayed inside and outside for bugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon C.
01/2015
5.0
pest control
 + -1 more
The technician arrived on time. He introduced himself, asked questions in order to determine where he could get under the house and for access to the garage. Then, he donned protective gear and did his inspection. He removed the gear and cleaned everything up before coming back to see me and explain the report. It was quick, did not require much of my attention, and was clearly explained.
Description of Work: We were selling our house, and we wanted to ensure that there were no moisture issues before sale. They came out and did a moisture and termite inspection for us. Later, we were able to get the termite letter for the house buyer for just $90. They came out and redid the inspection to ensure that all was still good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Beth R.
01/2015
3.0
pest control, basement waterproofing
 + 0 more
They wanted to charge me an extra $399 for the work, which makes the total about double what the other quotes I've gotten have been.
Description of Work: I bought a Big Deal for vapor barrier installation.
Rating Category
Rating out of 5
$199
Response from A-1 Inc Exterminators
We are certainly sorry that we were not able to help this member and complete the work she ordered but our offer was fo a Vapor Barrier installation for 1000 square feet of crawl only and her crawl space was nearly double that size. Our Big Deal offer states specifically what the price is for additonal square feet and that is the exact price our technician left for the member. We appreciate that the member may have gotten other prices from other companies and I trust that the install and products were the same but if a homeowner has already gotten other prices, I would suspect that the individual would know the size of their crawl space and therefore could have priced the work from us exactly without the inconvenience the member has had. It was never our intention mislead the member in any way prior to her purchase through Angie's List.
Mark and Monica K.
01/2015
4.0
pest control
 + -1 more
Overall the service wasn't bad. I thought it was a bit pricey to have someone look around without actually spraying to prevent future termite infestation. The coupon was entitled "$73 for a Termite Inspection and Re-Treatment Warranty." "Re-Treatment Warranty" led me to believe that there would be an initial treatment - there was not. That being said, the technician did crawl under the house. The gentlemen that arrived was polite, knowledgeable, and thorough. I just thought the service was a bit overpriced for the service that I received.
Description of Work: Looked around the perimeter of the building and crawled under the house to inspect for evidence of termites.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$72
Response from A-1 Inc Exterminators
I wasn't aware that the member had any issues with the service we performed 14 months ago. The inspection went well and a certificate was sent to the member stating they had termite protection for one full year. With a warranty program, one gets the initial inspection and then any other inspections throughout the year if they have problems or concerns but most of all, any necessary termite treatments needed when problems are found are free for that year! The Big Deal they purchased was very clear about what it covered or included but I understand it can be difficult to see the value if one doesn't have much experience with the service. I suspect this member has never had to deal with an active termite problem and so doesn't know that termite treatment is quite expensive. A complete termite treatment for this member's home (based on the size we measured) would have cost just about $1300.00. It's expensive but it is an all day job for one technician and the product lasts for 10 years. Our prices for renewal are right in line with our competitors in this area but I'm sorry to hear that the member felt it wasn't money well spent. Even when we're not performing a treatment, we always want the customer to understand the scope of the annual inspection, its value and our efforts to keep their homes termite free from year to year.
William H.
01/2015
5.0
pest control
 + -1 more
The inspector took quite a bit of time for the inspection. Following that he briefed me in significant detail on his findings - which were all negative. I got the impression that he knew quite a bit about the environment, what to look for, and the types of findings that would spell trouble - even if not troublesome immediately. He also went into detail about the warranty that was part of the $73 inspection program. Before he showed up, his office had done a very good job of coordinating the time and date of the inspection - even went so far as to call 30 minutes prior to his showing up at my place. Overall I was very impressed.
Description of Work: Conducted a termite/pest inspection of the home, concentrating on the crawl space beneath the house. The inspection included moisture readings at several points.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
Gregg F.
01/2015
5.0
pest control
 + -1 more
This was a job we had needed done for a long time. The moisture level was at 18%, and house often had a musty smell due to the lack of a moisture barrier. The technician was extremely knowledgeable and efficient. We had figured on the additional expense of clearing the debris out, as this was stated in the special. The house had been treated for termites before we bought it 12 years ago, and there were timbers, drop cloths, and piles of dirt that were left behind, but the space was too tight for us to remove the debris ourselves. We had ben quoted a much higher price by our pest control provider, and we saved almost $150 by going with A-1. The results were fantastic. The crawlspace is now clear and tidy, the moisture barrier is down, and we are very satisfied customers. Thank you A-1 for such a great job.
Description of Work: We purchased the Angie's List special for a vapor barrier installation on our rental property for $199. When they came to do the site survey and set up a time, they couldn't do the installation until extensive debris was removed from the crawl space. The debris removal fee was an additional $150.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Cheryl S.
01/2015
5.0
pest control
 + -1 more
They came as scheduled and did a great job. We were very pleased with their professionalism and attention to detail.
Description of Work: Replaced support beam under house that had been damaged years ago by termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Owen C.
12/2014
5.0
pest control
 + -1 more
We just moved into our first home and within a week we were introduced to the water bugs. The ones that look like cockroaches. So we found A1 and within a day we found several dead water bugs. GREAT JOB!
Description of Work: Sprayed inside and outside the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janice S.
12/2014
5.0
pest control, home inspection
 + 0 more
The technician, Dave was very professional and answered all questions to my satisfaction. He even did a termite inspection and found what was the beginning of what could be a termite issue. He was respectful of our home and made sure he didn't track dirt around the interior of my house.
Description of Work: Pest control and returned within 30 days as I requested for a follow up treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
JOE A.
11/2014
5.0
pest control, home inspection
 + 0 more
The technician was very good. He didn't try to up sell me on anything and actually went above and beyond what he was supposed to do. I couldn't believe the deal would be as good as it has been for $73 but we'll see how things go when the temps warm up if we have termite issues and how the company responds. I believe they are going to be just as good as my first impression was if the need arises to get a treatment done. Glad as of right now with their service.
Description of Work: termite inspection and annual warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$73
MONICA B.
11/2014
5.0
pest control
 + -1 more
The tech came earlier than scheduled which I really appreciated. He explained that the process and answered all my questions. He was sure to show me the camera and that no other pictures were on it prior to going in my crawl space so that I was assured the pictures would be that on my property. After careful reveiw of the pictures, he removed the old moisture barrier (extra cost, but was explained when I purchased the deal), installed new barrier, and took pictures AFTER the work was complete. He offered suggestions for keeping my crawl space as dry as possible. He took the debris with him and will return in 3 months. I couldn't be happier with the service, the results and the price.
Description of Work: Inspect crawl space for moisture and termites, installed moisture barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
deborah R.
10/2014
5.0
pest control
 + -1 more
They showed up on time, were very professional and the office staff is very nice.
Description of Work: Provide termite service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Anne N.
10/2014
3.0
pest control
 + -1 more
When technician arrived he said the crawl space was not accessible.
Description of Work: .
Rating Category
Rating out of 5
$73
Response from A-1 Inc Exterminators
It is always disappointing to receive a review that is less than above average; our intention is always to go over and above. But in this particular case, there wasn't anything we could do for this member to provide the service she ordered. This member purchased our Termite Protection and Maintenance Plan through Angie's List. Naturally, in order to determine that the home is free of termites at the time of the initial visit, we must inspect. Unfortunately, this home is on a crawl space and has only a six inch clearance between the ground and the bottom of the wood members of the crawl. We sent a technician of average build and tried to find a way to get under the house but there was none. Additionally, the member has cats that live in this crawl. There were food bowls out for them and when the technician shined his flashlight underneath, he could see "eyes." Even if these animals were family pets, we cannot crawl into that space and potentially corner an animal that may then become frightened and attack. The technician explained all this to the member but she was very upset. She called our office while he was still at the house and I spoke with her personally. We had no way of knowing in advance that her crawl was so low. I explained to her that we could not possibly be certain we could rule out termites that day or find them in the future if we were unable to get to all parts of the crawl space. Even if we dug trenches through the crawl to allow a human being to move through there, there would always be areas we could not see well enough to inspect, much less treat if a problem occured later. We explained her options and the fact that she could immediately get a refund via Angie's List but that all we could do was provide a no charge inspection that day to the areas we could get to properly. We too were unhappy that we could not provide service for the member but this particular structure cannot be crawled properly to provide termite protection.
Radford P.
10/2014
5.0
pest control
 + -1 more
A1 was really easy to work with and did a great job communicating with me and assuring me that there was no pest problem. They even informed me of some additional work that should be done and followed it up with pictures. The owner also took time out of her schedule to explain several things to me in detail, which I very much appreciated. This company really cares about their customers and their satifcation.
Description of Work: Termite inspection and pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Tara S.
10/2014
4.0
pest control
 + -1 more
Employee was very friendly and professional.
Description of Work: Performed inspection and installed a barrier cover
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from A-1 Inc Exterminators
We are sorry to see that the member felt that the price and quality of our work was less than completely satisfactory but we're not sure where we could have improved. The member purchased an Angie's List Big Deal for the installation of a 6 MIL Poly Vapor Barrier at $199.00 for 1000 square feet. Her home's size was just right and the 6 MIL vapor barrier was installed on the spot (we often have to go back on a 2nd visit once we have sized the crawl). That job would have reguarly been $315.00 (based on the size of the crawl). Of course, 6 MIL poly is just 6 MIL poly so there isn't much to control there as far as quailty is concerned. I do hope that the member will contact me if there was anything we did through the installation that was less than satisfactory.
Shawna B.
10/2014
5.0
pest control
 + -1 more
It was fine. It was one worker. They were very thorough. They wiped down the window sills before they sprayed. They were very courteous.
Description of Work: It was a "Big Deal" for a home pest treatment and termite pest inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Dinchen J.
10/2014
5.0
pest control, home inspection
 + 0 more
OUTSTANDING EXPERIENCE! I initially called A-1 for an annual termite inspection and warrantee. Mike, the technician, noticed that I had recently discovered rotten structural members, and he mentioned that his company is certified to do the appropriate work. He conducted a free assessment and consulted with the office, and he quoted me a price so low that I couldn't believe it. Mike returned with a partner the following Monday morning and completed the contract in record time at at the quoted price. Courteous, punctual, professional and thorough. Mike conducted a pre and post inspection of the home to ensure they didnt cause any harm through their work. I am very impressed with A-1 Inc. Exterminators, and I will use them again.
Description of Work: Replaced a section of rotted structural beam and repaired a floor joist
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Mykella P.
10/2014
5.0
pest control, basement waterproofing
 + 0 more
Great to work with. Quick response for appointment request. Came out on time. We don't live in the house they were doing work in yet and weren't there yet when they arrived, but they not only called, they also sent an email to check in on where we were. I LOVE that because some other companies would just leave and say sorry we missed you. Install went smoothly and quickly, less than an hour. We will probably call them again soon and sign up for quarterly or monthly pest maintenance. Definitely recommend these guys.
Description of Work: Installed vapor barrier in crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Robert S.
10/2014
5.0
pest control
 + -1 more
The initial visit was conducted in a very professional manner, the technicial was extremely informative in providing a recap of his findings, options for taking the required immediate action as well as a plan for preventing future problems; each phase was accompanied by and estimate. On the date of servcie, two technicians arrived on time and ready to work. the job was done without any issues or complications. would recommend A-1 to anyone...
Description of Work: Replaced 6x6 support beams in crawlspace, inspected crawspace for intesct, rodent and moisture issues and treated the front porch area for termites.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Ainel A.
09/2014
5.0
pest control
 + -1 more
It was good. It went very well. The guy was very professional and helpful. He was very kind and attentive, too. We were very happy. Regarding the quality, we don't have any complaints. It was good.
Description of Work: I purchased a big deal for A-1 Inc Exterminators for termite control. I requested spraying around and outside the house for the spiders and other bugs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Home inspection,
Basement Waterproofing,
Insulation,
Animal Removal,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Lawn Fertilization & Treatment,
Foundation Repair,
Structural Engineering,
Finished Carpentry and Woodworking
FAQ
A-1 Inc Exterminators is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 12:00 PM
A-1 Inc Exterminators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A-1 Inc Exterminators offers a 5% senior discount.
No, A-1 Inc Exterminators does not offer emergency services.
Yes, A-1 Inc Exterminators offers warranties.
A-1 Inc Exterminators offers the following services: General Pest/Rodent control, Termite & Moisture control including dehumidifiers, french drains, fungi treatments, sump pumps, adding sand to crawl, vent & access wells, etc. Termite pre-treatments, Certification Letters for real estate sale or refinance. No charge second opinions and free estimates. Fully-staffed office every day to answer inquiries, quote standard prices and explain services.
Lawn mowing, general lawn fertilization & termite bait systems.