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Smith Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Searching for a plumbing company that does it all? Whether its a simple renovation or a full custom job, Smith plumbing is right for you. We tackle each job, small or large, with the same vigor, expertise and integrity. Our goal is to meet the needs of our clients each and every time. We'll meet with you upfront to get an idea of what you're looking for and then put together a proposal for you. Our projects are delivered on budget and on time. Smith plumbing is insured, licensed and bonded, and we follow stringent guidelines to ensure the safety of you and your home. . . . **** Please Note: Although we try to answer all calls, we are not a huge company with an answering service that may be able to, we are often servicing other customers. I work extremely hard and many nights/unusual times trying to cater to customers needs so I would appreciate, not receiving a bad review for not answering a phone/having time for new work, and yes, my voice mail often gets filled up by other customers... There are many companies that charge accordingly for high overhead and answering services they offer. Thanks much for your understanding ***

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Water Line Repair & Replacement, Drain Line Repair & Replacement, Sump Pump & Well Pump Repairs, Water Pressure Issues, Leaking Pipes, Faucet Repair & Replacement, Backflow Testing, Gas Piping, Drain Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

5.052 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 52 reviews

Miles V.
02/2017
5.0
plumbing
  + -1 more
.
Description of Work: Replumbed my 6-room 1 1/2 bath ranch.
Rating CategoryRating out of 5
Yes, I recommend this pro

John G.
01/2017
5.0
plumbing
  + -1 more
He has been very good.
Description of Work: I've used him. I had a leaking pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul D.
01/2017
5.0
plumbing
  + -1 more
Great !350
Description of Work: Disposal install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tamera B.
04/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: They said they would come but never called us back to set up an appointment. Apparently they did not like the special.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Smith Plumbing
I am sorry that I was not able to get to your service call, I get very busy at times, and I do not use this service very often any more because of the large amount of work that I have from existing clients... The only contact we had was on this service through my one pm, saying I wouldn't be available for at least a week. I'm am not sure what special you were referring to, but no mention was made of it. It was my mistake for not just saying "No", a flaw that I need to work on I guess, just sounds so negative... I have even received negative reviews (were removed later) for not answering the phone which is why my profile was updated, which some customers find humorous.I have stopped advertising with this service, and at times when I was advertising I would pull my name off the list for months at times to avoid the calls/requests. If I could remove my profile it may be easier, since my lack of availability keeps landing me with bad reviews. I will look into removing my profile from this service. Thanks.

Karen H.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tatyanna P.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael H.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marcia R.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Jamie and Poncho did quite a bit of work at our house this Fall. They replaced all of our Quest Piping throughout our house, installed new bathroom fixtures, and installed a new water heater. They did an absolutely great job for a good price and were always very professional and always on time!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cavell K.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I've had cause to use Jamie's services a couple of times to fix plumbing leaks and he's identified and resolved the problems quickly and completely. He's great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles C.
09/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Cleaned and serviced tankless hot water heater and fixed toilet. Everything was clearly explained and done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Elizabeth S.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new toilet and took away the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lynne I.
08/2015
5.0
plumbing
  + -1 more
Excellent service
Description of Work: Replaced valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87.5

Anthony T.
07/2015
5.0
plumbing, water heater repair
  + 0 more
Great!
Description of Work: Install new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Bethanyanne B.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: He fixed a leaking shower. Fast and did a great job. Recommend emailing him if his voicemail is full. He worked me into his schedule even though he was very busy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Carol G.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: fixed broken pipe. Carefully tested repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

elizabeth S.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: Jamie replaced the garbage disposal. He was prompt and professional and the bill was less than the estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert A.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We discovered a leak in our disposal unit under our sink that must have existed for over a week. He replaced the disposal unit, so the cost includes coming out, providing the replacement unit, and doing about two hours of work. He was very nice and punctual and came on short notice. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Maureen C.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repaired leak kitchen sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ALISON B.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: recreated the seal around the basement toilet and cleared a standpipe. I don't remember exact hourly rate but better than the larger companies around here. He's smart and knows what he's doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles C.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Jamie responded promptly to our problem with hot water. He diagnosed the problem and didn't just go for a quick fix as the last plumber we used. That quick fix lasted 10 months. It took him three visits (all planned), but the solution is great and we are very happy. Hotter water, faster than we have ever had including when the house was new. We will use Jamie again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,065

Charlotte W.
10/2014
5.0
home remodeling, plumbing
  + 0 more
See above.
Description of Work: Jamie fixed my kitchen faucet, which was leaking and also was missing a part. He fixed a toilet upstairs, replacing all the inside parts and fixed another toilet downstairs, stabilizing it with grouting and fixing a leak in the back. He also replaced a broken shower head (I purchased the new shower head) and broken grouting around the tub. He repaired a leak in the living room ceiling and counseled us how to keep it from happening in the future. He also checked out two leaks in our bedroom walls from previous pipes that had burst (we, unfortunately, have defective pipes that periodically spring leaks) and declared them dry enough for the repair of the walls. He also fixed a problem caused by a previous plumber who had mistakenly put the cold water hose on the washer where the hot water was supposed to come out and vice versa. Jamie fixed that. He did it all in 2.5 hours. Beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

June T.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed and replaced Kitchen sink faucet. Repaired Utility Room faucet. He was very realistic and provided excellent advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Clark C.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: As others have mentioned, we got a very quick return of our phone message and a quick appointment for the next day, even though our situation was no emergency. Replaced our kitchen faucet with a new one that we had purchased previously, then looked at two dripping bathroom faucets. We had to order parts for those, and Jamie came back a week later to finish the job. He also tightened up some loose shower handles during the second visit. Very good and prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Taylor J.
12/2012
5.0
plumbing, water heater repair
  + 0 more
My experience was great with Smith Plumbing, my water heater stopped working, I called Smith Plumbing they came out the same day assessed the problem which was indeed the water heater. the gentleman left and was back an hour or so later with a new water heater, was installed & he took the old one with him, very nice, courteous and professional, pricing was good also
Description of Work: I needed my water heater replaced it had stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

anita S.
12/2012
5.0
plumbing
  + -1 more
They were prompt and courteous, arrived on time. Cleaned up after himself, everything was great from start to finish very reasonably priced
Description of Work: Replacement of leaking faucet & repair of leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
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    • 2(current)
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Contact information

3540 Buck Island Rd, Charlottesville, VA 22902

http://www.jmsmithplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening

FAQ

Smith Plumbing is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Smith Plumbing accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Smith Plumbing offers free project estimates.
No, Smith Plumbing does not offer eco-friendly accreditations.
Yes, Smith Plumbing offers a 10% senior discount.
Yes, Smith Plumbing offers emergency services.
Yes, Smith Plumbing offers warranties.
Smith Plumbing offers the following services: Water Line Repair & Replacement, Drain Line Repair & Replacement, Sump Pump & Well Pump Repairs, Water Pressure Issues, Leaking Pipes, Faucet Repair & Replacement, Backflow Testing, Gas Piping, Drain Cleaning.

Contact information

3540 Buck Island Rd, Charlottesville, VA 22902

http://www.jmsmithplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM