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Smith Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Searching for a plumbing company that does it all? Whether its a simple renovation or a full custom job, Smith plumbing is right for you. We tackle each job, small or large, with the same vigor, expertise and integrity. Our goal is to meet the needs of our clients each and every time. We'll meet with you upfront to get an idea of what you're looking for and then put together a proposal for you. Our projects are delivered on budget and on time. Smith plumbing is insured, licensed and bonded, and we follow stringent guidelines to ensure the safety of you and your home. . . . **** Please Note: Although we try to answer all calls, we are not a huge company with an answering service that may be able to, we are often servicing other customers. I work extremely hard and many nights/unusual times trying to cater to customers needs so I would appreciate, not receiving a bad review for not answering a phone/having time for new work, and yes, my voice mail often gets filled up by other customers... There are many companies that charge accordingly for high overhead and answering services they offer. Thanks much for your understanding ***

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Water Line Repair & Replacement, Drain Line Repair & Replacement, Sump Pump & Well Pump Repairs, Water Pressure Issues, Leaking Pipes, Faucet Repair & Replacement, Backflow Testing, Gas Piping, Drain Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

5.052 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 52 reviews

Donald R.
02/2017
5.0
plumbing
  + -1 more
Valve was replaced and he also tightened another valve, which was dripping slowly, and it stopped dripping. Plumber was very helpful and knowledgeable.
Description of Work: Needed leaking shutoff valve under sink fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Karen W.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
identified the problem quickly. did a great job in fixing and then installing a preventative solution
Description of Work: fixed a clogged line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

MARIAN M.
10/2015
5.0
plumbing
  + -1 more
Very well. Mr. Smith showed up with what he thought he might need (after discussing the problem with me before he came ) so there was no "I have to go get a part" involved. Totally professional.
Description of Work: Solved a toilet problem other plumbers said was not a problem. thoroughly checked every possible cause. Just terrific!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Susan N.
08/2015
5.0
plumbing
  + -1 more
Great so far. No residual issues.
Description of Work: repaired a leaking pipe in the bathroom- required thought/strategy as it ran under the floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

ALISON B.
07/2015
4.0
plumbing
  + -1 more
He's a very pleasant person; he seemed less like a plumber who works for a big company and more like a guy who runs his own business, which is fine with me. The responsiveness issue was understandable since he was traveling and got delayed.
Description of Work: fixed backup in basement pipes around washing machine

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$100

Sinarski A.
06/2015
5.0
plumbing, water heater repair
  + 0 more
Jamie did a fantastic job. Came out the day we called him to see what needed to be done. The next day he and his associate had the new hot water tank in quickly and efficiently. Spent time showing us how the new hot water tank worked and answered all of our questions. Would definitely recommend Smith Plumbing!
Description of Work: Replaced an older leaking Hot Water Tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Alan J.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
in and out, no muss/no fuss. He did what I could not do!
Description of Work: fix a clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$87

Anne S.
03/2015
5.0
plumbing
  + -1 more
He was very professional and he took his time to do his work correctly. We are very satisfied with them. He also called before he came and he came on time. He did exactly what he said that he would and everything worked out fine.
Description of Work: It was deal for $87.50 plumbing service call with 1 hour of labor. We had a leak on our first floor toilet and he changed out the ring and the valve to make sure it was not leaking. He also worked on our upstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287.5

Heather K.
01/2015
5.0
plumbing
  + -1 more
We will definitely hire Jamie again. He was responsive to our e-mails and set up a time to come that was quick and worked with our schedules. He did the work and even did some trouble-shooting for us by e-mail as we are installing a new vanity. Pleasant and professional. Good value for the money as well!
Description of Work: Repaired a leak under toilet and installed new shut-off valve behind sink in 2 separate bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carey H.
12/2014
5.0
plumbing
  + -1 more
The repair man was very helpful. He was very respectful.
Description of Work: He fixed a leaking pipe under the kitchen sink and a leaking faucet in a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Jane H.
11/2014
5.0
plumbing
  + -1 more
He arrived promptly, analyzed the prblem, ordered the part and returned to install the part in a timely fashion.
Description of Work: replaced air trap for bidette

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Jennifer P.
10/2014
5.0
plumbing
  + -1 more
Quick response and scheduling, fair price, quickly finished work. Didn't even mind my toddler standing over his shoulder and loudly narrating events for me.
Description of Work: Replaced peeling drain flanges on both sides of kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Eileen P.
08/2014
5.0
plumbing
  + -1 more
Disposer was shorted and he was able to think ahead and bring with him the kind that I needed and install it. When it stuck again a month later, he discovered it was a nut in my disposer and didn't try to charge me an arm and a leg for him to dig it out...total integrity, trustworthy man.
Description of Work: Completely trust Jaimie's opinion and suggestions. Did charge much if it was not warrented. Did have policy that made him nickle and dime me but offered great service for a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra S.
08/2014
5.0
home remodeling, plumbing
  + 0 more
VERY good job will be using him again.
Description of Work: Replaced a seal in the Master Bath.. did a very good job and investigated before he started to make sure that what was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deven G.
07/2014
5.0
plumbing, water heater repair
  + 0 more
Price was reasonable and the work done top-notch. Jamie is incredibly responsive to phone calls and e-mails, he is prompt and professional. I have been looking for a great plumber for years and am happy to say I finally found him!
Description of Work: Jamie first successfully trouble-shot my 18 year old hot water heater for me and a month or so later replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Susan B.
06/2014
5.0
plumbing
  + -1 more
Jamie and his assistant, Raphael, were very easy to deal with. A few hours after our first call to him, we had an appointment for the next day. They arrived when they said they would and accurately estimated the time the work would take. Jamie also took the time to explain exactly what went wrong and identified a potential future problem to watch for. He also looked at another area where we'd like a shutoff valve moved and gave us an estimate that was half what another plumber would say it would cost.
Description of Work: Replaced cracked/leaking y pipe in waste pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Peter R.
06/2014
5.0
plumbing, water heater repair
  + 0 more
We called Smith Plumbing Monday morning, as our hot water heater had died Sunday. By 5 PM Monday evening, we had hot water again. We were very pleased with the work done, and the speed at which is was done. Mr. Smith was professional, arrived when he said he would, and replaced our hot water heater with a new "Made in USA" model of the same size. We are very happy.
Description of Work: Replaced our broken electric hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jim B.
05/2014
5.0
plumbing
  + -1 more
He really explained to me well why it had frozen and broken in the first place. He fixed the problem that had been happening before.
Description of Work: Smith Plumbing fixed a leak in a water line that goes to outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charlotte W.
04/2014
5.0
plumbing
  + -1 more
He put in a beautiful new spigot and cut a hole in the basement bathroom wall, but fixed the drywall by installing a little door that gives any future plumbers access to those pipes! All of this on a Saturday morning at the last minute, so we wouldn't have to go all weekend without water! And for the much more reasonable price of $330. He also organized it so I could pay him online -- very convenient! Love, C. Wellen
Description of Work: I had forgotten to take the hose off the spigot outside in my front yard and it froze a pipe. When I heard it dripping, I attempted to undo the hose and caused a fountain!! We turned the water off and I called another company, but they wanted $62.45 just to walk in the door and take a look. We were desperate and so we sent for them. Their representative came promptly and took a look at the problem and said he would have to cut a hole in the bathroom wall in the basement to get at the pipe and they don't repair drywall. He estimated it would cost between $500 and $600!!! So, we paid him the $62.45 and went to Angie's List, hoping to find someone with a more reasonable quote. Jamie Smith came right out Saturday morning, took a look at the problem, and fixed it beautifully in just a couple of hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Gretchen S.
03/2014
5.0
plumbing
  + -1 more
Jamie did great work at a reasonable cost. Highly recommend.
Description of Work: Jamie repaired my garbage disposal and bathroom sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cori Ann C.
10/2013
5.0
plumbing
  + -1 more
Jaime returned my call immediately after leaving him a message and arrived at my home within 30 minutes. My water bill had skyrocketed so we suspected a water pipe leak, which Jaime confirmed. After some digging near the water main, he and his team quickly found the leaky pipe, which was buried in the front yard. The pipe was fixed and holes in the ground filled in just a couple of hours. Jaime and his team were professional, courteous and couldn't have been more prompt. His rates were competitive. I will definitely call on Smith Plumbing for any future plumbing problems.
Description of Work: Diagnosis and repair of water pipe leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary B.
09/2013
5.0
plumbing
  + -1 more
I called Jamie in the morning, he returned the call shortly afterwards and was able to come that afternoon, even though this wasn't an emergency. The sprayer nozzle in the kitchen sink was dripping and seemed to cause the regular faucet water flow to pulsate. There also was water in the cabinet under the sink leaking from the sprayer nozzle hosing. Jamie examined everything carefully, cleaned the nozzle and the faucet. He explained the design of the nozzle leads to dripping and explained how to reduce that. He felt the problem was somewhat due to recent work on the main water lines, so he examined the main water valve, cleaning out a lot of debris that had been caught in the filter screen. He worked carefully and thoroughly and is very polite and pleasant. He honored a $25 coupon that was on the Angie's List site. His regular fee is $85 per hour, but the coupon brought the cost to us down to $60. We would definitely use Jamie again.
Description of Work: Fixed leaking sprayer nozzle in kitchen sink, cleaned out the main water line which had debris clogging the filter screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Judith J.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
Jamie was professional and equipped w/ all necessary tools & supplies. I will use him again.
Description of Work: Reason for call: very sluggish bathroom drain. Jamie Smith/business owner/ responded (by phone) promptly, and was able to fix the problem the following morning. He was knowledgeable and completed the job in under 2 hrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114.5

Annie M.
06/2013
5.0
plumbing
  + -1 more
I had tried to do my own toilet work - swapping out all of the parts in the tank with a universal kit from Lowe's. Everything seemed to be good for 4 days, but on day 5, there was water leaking. I immediately called a professional to come fix what I has screwed up on this toilet. Jamie came within a couple hours, came when he said he would, and even texted me when he was on his way. When Jamie came over, he found the source of the leak (I had cut the washer on the pipe going into the toilet), fixed that part, then went on to double check everything else. He gave me some pointers on what to expect with the type of change I made to the toilet, and why the leak happened. All in all, this was a great experience. Jamie bailed me out from an amateur toilet install on short notice and for a really reasonable price.
Description of Work: Fixed a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Wesley E.
05/2013
5.0
drain cleaning
  + -1 more
They came out and everything went well. They set up a payment plan with us. They fixed everything. They were on time and got the job done. There were no real issues. They came when they said they were going to come. There was nothing in particular that I didn't like about them. They seemed fine. I don’t exactly know what the pricing for such a job would be.
Description of Work: Smith Plumbing came out and fixed a clogged pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
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Contact information

3540 Buck Island Rd, Charlottesville, VA 22902

http://www.jmsmithplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Gas Logs,
Water Filtration and Softening

FAQ

Smith Plumbing is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Smith Plumbing accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Smith Plumbing offers free project estimates.
No, Smith Plumbing does not offer eco-friendly accreditations.
Yes, Smith Plumbing offers a 10% senior discount.
Yes, Smith Plumbing offers emergency services.
Yes, Smith Plumbing offers warranties.
Smith Plumbing offers the following services: Water Line Repair & Replacement, Drain Line Repair & Replacement, Sump Pump & Well Pump Repairs, Water Pressure Issues, Leaking Pipes, Faucet Repair & Replacement, Backflow Testing, Gas Piping, Drain Cleaning.

Contact information

3540 Buck Island Rd, Charlottesville, VA 22902

http://www.jmsmithplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM