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Robertson Electric

Heating and Air Conditioning, Electrical, Plumbing,

About us

Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8290 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 290 reviews

Bernard W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Typically for the semi annual service they charge $99. They have been around since 1968. They do everything, electrical, plumbing, heating and air conditioning. They are sort of a one stop place. I've never had a problem with them. If I was ever not satisfied, they would send someone right over.
Description of Work: They added Freon, and put in a couple switches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Bernard W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have very good customer service. I've never had any issues. They come in your house, they put on shoe covers, that's good. They are punctual. They tell you what's wrong, they tell you what they recommend and give you several options usually.
Description of Work: They did the semi annual service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bernard W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They checked everything over, cleaned it, changed filters. They have good customer service. Their price is a little bit on the high side. I use them because they are competent.
Description of Work: They provided the semi annual service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bernard W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
This was the first time I used them. They are scheduled to come out every six months for semi annual service. I started using them because my mother had been using them for many years. They will tell you when they can get to you and then if you need something sooner they will put you on a list if there is any cancellations.
Description of Work: They did the semi annual service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Doreen L.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent, I would recommend them for anything. I think their price was very competitive. Their quality is excellent.
Description of Work: We got a new Air Conditioning System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Doreen L.
08/2017
5.0
electrician
  + -1 more
They are Excellent, I would recommend them for anything.
Description of Work: We lost the main breaker box, they came out and changed the whole thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James C.
07/2017
5.0
electrician, plumbing
  + 0 more
Both iti am well Iems went well and I am well satisfied.
Description of Work: 1-replacement of garbage disposal unit. 2- repair of toilet flushing mechanism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They actually call me to setup the appointment every six months.
Description of Work: They come out twice a year for the service agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do a good job. ?They are very responsive. ?Quality service. ?It is usually one technician, unless they are doing a repair or something they need to do, then they will bring a second person.
Description of Work: Bi-yearly checkup. It is part of the service agreement I have with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra and Andrew B.
07/2017
5.0
electrician
  + -1 more
We've used them at least 5 times in the last year.
Description of Work: They installed a ceiling fan and rewired a light switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra and Andrew B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We found them to be excellent. We’ve used them 5 times. Everyone they send is very qualified, very helpful and actually almost every time they’ve gone above and beyond what we’ve asked them to do. They’ve done electrical, they’ve done plumbing, all sorts of things.
Description of Work: They just installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have a maintenance agreement with them. They were efficient, complete, and professional. It took them about and hour and that's what I expected. They were very well dressed, polite and mannerly.
Description of Work: They did the summer tuneup and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren G.
05/2017
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Someone ALWAYS answers the phone, they ALWAYS have a reasonable turnaround for appointments and they ALWAYS show up when they say they will show up. That sounds like it should be a given for any business, but not the case in Charlottesville.
Description of Work: I have used Robertson for everything from HVAC, to electrical, to plumbing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve L.
04/2017
5.0
electrician, heating & air conditioning/hvac, lighting
  + 1 more
Very well. Arrived on time and completed work as quoted and discussed
Description of Work: Installing recessed lighting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

william W.
04/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The plumber was here promptly and fixed the leak efficiently. He gave me several useful tips as well. Very professional and the charge was surprisingly fair. Very happy!
Description of Work: Water leak in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
04/2017
5.0
water heater repair
  + -1 more
As promised and without any issues.
Description of Work: Replacement water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Shradha K.
03/2017
5.0
plumbing
  + -1 more
They were very quick to respond, that really stands out. They had somebody come out very quickly, like, within a day. Both technicians who came out were cordial and the diagnosis was pretty quick. They also came out for a heating and air conditioning issue. Their pricing was average.
Description of Work: We had Robertson Electric come in for a plumbing issue.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Ivan J.
03/2017
3.0
heating & air conditioning/hvac
  + -1 more
They are expensive, they are not always able to fix it the first time. They are always available.
Description of Work: Came back to fix the furnace for a 3rd time.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah H.
03/2017
5.0
electrician, water heater repair
  + 0 more
It was an emergency, but from what I hear the price was pretty reasonable.
Description of Work: Our water heater blew on the weekend and they came and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

James D.
03/2017
5.0
plumbing
  + -1 more
It went fine. Turns out the seal for the overflow from the bathtub had shifted. The repairman fixed it in 15 minutes, once the cause was determined.
Description of Work: Repair a leak between 1st floor into the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Barbara B D.
02/2017
4.0
heating & air conditioning/hvac
  + -1 more
I thought they were quite expensive. They talked me into getting a new furnace and that was probably good. I would find someone else the next time. I would not necessarily recommend them. Quality was fine. They were very efficient. They were professional.
Description of Work: I used Robertson Electric. They put in an air conditioning unit and a furnace.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Stephen S.
02/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Outstanding service from start to finish. Very cordial on the phone when we first called, and very informative every step of the way. Arrived exactly when they said they would, and completed the job in the time quoted. Cleaned up afterward and everything looked great. Even gave us information on how to apply for tax credits on our energy efficient heat pumps. The work crew was very professional and very accommodating. We won't be going to anyone else for our electrical/HVAC needs except Robertson. Super pleased.
Description of Work: Removed and replaced both upper and lower level heap pumps in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Michael L.
02/2017
5.0
plumbing
  + -1 more
Great! They were fast and professional.
Description of Work: Removal of old Qest pipe, re-piped whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Cecile F.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
The tech was here a few minutes early and was gone within 15 minutes! Also decided we needed a service contract so this issue could be avoided in the future. Very happy with the responsiveness and professionalism shown.
Description of Work: Got our gas fired furnace working again with a simple cleaning of the flame sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Jay M.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have a service contract with them. They are very professional. They arrived when they said they would.
Description of Work: Annual heat pump inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2131 Berkmar Drive, Charlottesville, VA 22901

http://www.robertsonelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701013600
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Wells and Pumps

FAQ

Robertson Electric is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Robertson Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Robertson Electric offers free project estimates.
Yes, Robertson Electric offers eco-friendly accreditations.
No, Robertson Electric does not offer a senior discount.
Yes, Robertson Electric offers emergency services.
Yes, Robertson Electric offers warranties.
Robertson Electric offers the following services: Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.
Ask for details.

Contact information

2131 Berkmar Drive, Charlottesville, VA 22901

http://www.robertsonelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day