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Robertson Electric

Heating and Air Conditioning, Electrical, Plumbing,

About us

Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8290 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 290 reviews

maureen M.
05/2012
4.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
They were punctual, prices were reasonable, their was a small problem and they returned to fix it at no charge.
Description of Work: I have used them for electrical work and heating and plumbing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim B.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They will be come out again next week. I have known the company for a long time and I have done business with them like plumbing and electric, and they have always found them to be top notch professional, and dependable.
Description of Work: I use Robertson Electric for heating and AC services. We have used them for annual heat pump serving for us. We have three heat pumps and they change filters and check out the units and so forth for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Margaret M.
05/2012
5.0
electrician, heating & air conditioning/hvac, lighting, plumbing, water heater repair
  + 3 more
They also have put in a new water heater, generator and done wiring and lighting as well as other electrical projects for me. They also do plumbing and I have used them for that too. I use them all the time and will use them again in the future.
Description of Work: I used Robertson Electric to install a new heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Virginia C.
04/2012
4.0
electrician
  + -1 more
The job was not that hard to do, but they did a good job. I will use them again in the future. I was satisfied with their services.
Description of Work: They installed some ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sue D.
04/2012
5.0
plumbing
  + -1 more
Although better known for HVAC installation and services, Robertson Electric did a great job on my plumbing requests. Prompt, polite phone service and fast, very satisfactory work and clean-up by the serviceman.
Description of Work: Serviceman replaced faucet assemblies that I purchased at Lowe's, in the kitchen and bathroom. Also replaced gooseneck drain pipe below bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

William P.
03/2012
4.0
heating & air conditioning/hvac
  + -1 more
They come twice a year. We think the price is a bit high. They are punctual. We would continue to use them in the future.
Description of Work: We used the services of Robertson Electric. They installed a new heating system and they do the checkup.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jan R.
02/2012
5.0
electrician, lighting
  + 0 more
I was happy with them. I would have them back again. I was pleased with the price.
Description of Work: They did electrical work and replaced some light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan S.
02/2012
5.0
electrician
  + -1 more
Overall I was very happy with the services and will continue to use them in the future.
Description of Work: I have a contract with them to check my heater and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marie M.
02/2012
5.0
electrician
  + -1 more
They are very considerate. When they come to the door of the house they cover their shoes so that they don’t track in dirt into the house. They are very polite. They were very nice. I have not had any problems with the outlet after that. They were here for an hour. They also had to go out and buy something. I chose them as they were recommended on Angies List. I will use them again.
Description of Work: A year ago I used Robertson Electric as I had problems with an outlet and they replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

James H.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They do a pretty thorough job, they also check the outside stuff. We've been using them for years.
Description of Work: Robertson Electric checked the filters, furnace and quite a bit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geoffrey N.
01/2012
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Robertson has always performed excellent work. Installation of both the HVAC system and the water heater presented some challenges that the company dealt with in a professional and helpful way. They are always careful not to do any damage or make a mess and their post-work cleanup is excellent. Their technicians are always on time, professional and courteous. There may be companies in the area with lower prices but you get what you pay for. We will continue to use Robertson for our electrical, HVAC, or plumbing work.
Description of Work: Robertson did some repair work on our original Heat Pump several years ago and we then had them install a new HVAC system about four years ago. Since then, we have had an annual contract with them for twice-yearly servicing of the system. In addition, we had them install a new high efficiency water heater early in 2011. The amount spent represents our total payments to Robertson over a period of several years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Nancy H.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
As always, the technician was prompt in arriving, spent time evaluating the system and explained findings to us.
Description of Work: Six month check up of the heat pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rowena S.
12/2011
5.0
plumbing
  + -1 more
They didn't do much with it as it was to do with the system. I liked their promptness. The guy was professional and helpful. He told me that he can't do anything and he was about it. The person who came here was very nice and very professional. Their prices were reasonable.
Description of Work: I used the services of Robertson Electric 4 months ago. They came out to assess my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol R.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
My daughter also bought her unit from them. I would recommend them. They always wear the paper boots before they come into the house, which is nice. They also check to make sure that my animals don't get outside, which is nice.
Description of Work: I use Robertson Electric to check my a/c units twice a year. I bought my units from them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly R.
12/2011
5.0
plumbing
  + -1 more
I had some leaks in the kitchen that the repaired. They are fantastic.
Description of Work: Robertson Electric did some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Renate W.
12/2011
5.0
electrician
  + -1 more
They were prompt, very helpful and they were very knowledgeable. They wore booties when they came inside; so that they do not dirty the floor and were very professional. They were punctual and were very friendly. They were really nice and went out of their way to be helpful. I will continue to use them in the future.
Description of Work: I used the services of Robertson Electric to install a sensor, in July, 2011.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher B.
12/2011
5.0
plumbing
  + -1 more
They are fair, professional, knowledgeable in their service and very reasonable. I will use them again in the future.
Description of Work: I used the services of Robertson Electric for some plumbing work, about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vicki O.
11/2011
5.0
electrician
  + -1 more
They are prompt, courteous, and clean, and they do an excellent job. They are very professional and nice.
Description of Work: Robertson Electric comes out regularly to check my HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Alan B.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have an annual contract with them, and I pay them a certain amount a year for the service. They may not be cheap, but they are extremely reliable, which is what I was looking for. They are extremely clean and neat. The ladies in the office are very nice and responsive. They are a pretty big company. They are excellent, and I am very happy with them. I would use them again in the future.
Description of Work: I use Robertson Electric for everything. The last time around, I used them to service my heating system for the winter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGE F.
11/2011
4.0
electrician, heating & air conditioning/hvac
  + 0 more
time to arrive was between noon and 2....he arrived 20 minutes before 2pm and went to work. the toilets were fixed in good time, but the caulking was terrible and I did not see the poor job until I returned to the unoccupied townhouse a week later. I wanted the old caulking removed, not caulked over the old. I have been a customer for 15 years and was appalled at the job. II will continue to use them for heating and air, but not for plumbing
Description of Work: installed new insides of 3 toilet tanks and recaulked around one toilet

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$117

Nancy R.
11/2011
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
I think they are excellent, they are clean, efficient and they come when I need them. I have used them for plumbing and I have used them for electrical work.
Description of Work: I used Robertson Electric for electrical work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth C.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are always very punctual and they always take the time to put on shoe guards so they never bring any dirt into your house. They are polite and one time they thought they had fixed a problem but I had to call them back because the problem came back so they did not charge me for the second call because they said they should have fixed it the first time. I will use them again in the future.
Description of Work: I used Robertson Electric for my semiannual heating and air maintenance check. We have two systems in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Janice D.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
We could not have been more please with the Robertson employees. The extimator did a great job explaining the system and gave us a good extimate. The crew arrived on time, went right to work, they were quiet and did their work. The job was completed on time. The estimator A.W. Crawford showed up on the day the work was being done.
Description of Work: We purchased a new Trane Heat Pump System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kathleen L.
10/2011
4.0
heating & air conditioning/hvac
  + -1 more
They are very well rated on Angie’s List. That’s why I called them out. They had the highest ratings in the area. They were efficient and competent, but the approach to the problem was more than I needed to solve the problem. They wanted to do $1299 worth of work whereas the other fellow fixed the problem for $394. I am sure the other company fixed the problem and there wasn’t anything dishonest about what they were doing. The other people in the area had the same experience as well. The man that fixed it for me had to rip up sections of my attic floor. However, Robertson said that they need to come in and rip up my closet floor which meant taking up carpeting and something else. I told them that I needed the problem fixed. They were professional, but they had a different approach when we could have done it with a simple approach. They were very pleasant and very good. The first man who came ended up just servicing the unit and said that he had to send somebody out to look at it who was supposedly the owner of the business. He said that he would get back with the quote, but it took him a bit too long to get back with the quote. The quote was high as well. I wouldn’t call them again.
Description of Work: I received an estimate from Robertson Electric for heating and AC work about two months ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Robertson Electric
We certainly wish to apologize to the member for the delay in receiving the estimate for the work to be done at her home. Unfortunately we had not had the opportunity to discuss the scope of the work that was to be done by our company in comparison to the work that was actually done. In our experience, most company's will have a different approach to a problem and while neither may be wrong, they may provide different results in the future. We wish we would have had the opportunity to discuss in detail the work proposed however we are sure that the member's needs were met by the other company and in the event we can be of any service to her in the future, we would welcome the opportunity.

Sandra W.
09/2011
5.0
electrician
  + -1 more
The kitchen was original 1960's era and needed the electrical brought up to code with additional outlets added for modern appliances, wiring grounded, etc. Robertson was very professional on the phone. The gentleman who came to do the estimate was on time, efficient and professional as well. The reason we didn't go with Robertson was because of the price. We received additional estimates from two other companies. Both estimates came in the $800 range, as opposed to the listed price above, which was what we were quoted by Robertson. We ended up getting additional lighting in the kitchen which was much needed and all for about $1000. The guys at Robertson are really great. Wish this particular job could have worked out. Price was the only issue. Robertson also called for a follow-up to the estimate. Professional all the way.
Description of Work: We scheduled an appointment to get an estimate for our kitchen update. Due to the quoted price, listed above, we didn't use Robertson for the actual service.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

2131 Berkmar Drive, Charlottesville, VA 22901

http://www.robertsonelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2701013600
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Water Heaters,
Lighting,
Drain Cleaning,
Ceiling Fans,
Wells and Pumps

FAQ

Robertson Electric is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Robertson Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Robertson Electric offers free project estimates.
Yes, Robertson Electric offers eco-friendly accreditations.
No, Robertson Electric does not offer a senior discount.
Yes, Robertson Electric offers emergency services.
Yes, Robertson Electric offers warranties.
Robertson Electric offers the following services: Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.
Ask for details.

Contact information

2131 Berkmar Drive, Charlottesville, VA 22901

http://www.robertsonelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day