K&K Hardwood Floor Inc

I found K&K flooring to be extremely professional, knowledgeable, and competitively priced. They were able to complete our project, using higher quality flooring than we would have bought, for less than one of the big lumber stores. They were easy to deal with, completed the project in a timely manner, and left no speck of dust for me to clean on my own. Would use them again without hesitation.

The crew arrived on time, and went right to work. They did a most professional job, and were very neat and cleaned up excellently when done. The two day estimate for installation only took one (longish) day. The company came back to correct a few minor problems with no hesitation. All said, we are very pleased, and would recommend them to anyone.

This plan was 5 years in the making. We went back and forth several times over the years before deciding to do this. I knew K & K had a terrific reputation and reviews. I did have one friend who used them for a smaller job many years ago. The most professional floor installers anywhere. The job they did was beyond incredible. They know What they are doing. This job included removing carpet throughout, and an old hard wood kitchen floor for this price. All of the furniture is moved for you and put back with pads? K & K always had come in thousands of dollars lower than every other quote I got, and the Brazilian Teak they used was a high quality brand. The previous estimate we got was 4K more and the wood he wanted to use was inferior, and not one of the only two brands that you should buy. I have given K & K's name out to many people. Patrick, the estimator is quick to get back with you and there is nothing they wont work with you on. You can ask all the questions you want, and you will get an answer. Do yourself a favor and don't bother with using anyone else. You can get estimates, but I can almost guarantee K & K will come in at the beat price. Best price, best service!

My experience with K&K had its highs and lows. The customer service was AMAZING but the service and install was not. We had them come out and take up the old parquet flooring which was glue down to our concrete slab with cutback or black mastic. The issue is that the glue they used was not supposed to go over old black mastic/cutback and not over concrete with higher than 3lbs moisture vapor emissions. Well no moisture test was done and the glue they used is what they used for all jobs, but this was not a regular job. The flooring looked great and felt great until after 1 month. It started to bow up and it was obvious something was not right. 1- they did not leave a proper expansion gap 2- they did not get all the black mastic/cutback 3- they used the wrong glue for the moisture that was in the slab 4- they did not test the concrete slab for what the moisture level was 5- they did not warn me that the black mastic/cutback could contain asbestos 6- They did not install it correctly and I the end joints were closer than 6 inches to each other (this is not good because it makes the floor look like a cascade effect). It really was a nightmare with the flooring, but the customer service was great. Sunny refunded all our money along with the asbestos testing cost and then even took up the flooring. We had to hire another company to come out and do the install which required us to float the floor. I just feel like they should have done better prep and testing before laying the wood down. I do not recommend them for gluing down floors unless they do the proper tests (moisture, etc). The only reason I did not give them an F was because they refunded all my money and worked with us to get everything resolved.

They were great and terrific! The cost was very reasonable and much less that other estimates that I received. There are very professional. I had specific issues about removing tile. They were very good about coming out to discuss removing the tile and leveling the floor. The workers spent about 10 hours completing the work and did a good job. They even protected my walls and were very clean.

John, the estimator, was quick to respond, was on-time and had great customer service skills. He got his crew scheduled on our tight deadline and they finished as promised in 3 days. The work they did was great and I've already recommended them to several friends and neighbors. I will gladly call them again when the need arises.

K&K was the highest of the bids I got for refinishing the hardwood floor in my home. Patrick, the estimator, was the most professional of the bunch and definitely knows what he is talking about, and that is why I went with K&K. They did a good job on the staining and refinishing, with a couple of exceptions. There were 3 good-sized spots that were not evenly stained, and when I called Patrick about it, his guys came over to correct it very quickly. But, it should have not happened in the first place. They were also a little sloppy with the stain, splashing it on the walls in several places, requiring re-painting. Overall, they did a good job and were professional.

They did a great job with all of it, but we did notice what we thought was a problem with one room. I called them to complain and within a few days two managers came out to look at the work. They agreed that the job was done done correctly, and ended up taking up and replacing two huge rooms full of wood flooring to be sure that it was fixed perfectly. They did not charge anything for fixing this mistake. I was quite impressed.

Advised that the subfloor was not in great shape. Told me they could proceed as is or replace and reinforce for additional money. After talking it through I decided to spend the extra money. In hindsight I'm happy I did, the floors turned out beautiful.

Unprofessional and unreliable.

I set up an appt. He called and asked to come by earlier that same day. The time change was fine. He measured and promised an estimate in 2 days. Ten days have passed and nothing!

K and K did an absolutely flawless and beautiful job on the projet. They were efficient, professional and all about high quality. The floors look terrific and they could not have done a better job. They carefully moved furniture around and made sure the finished product was perfect. I would recommend them in a heart beat.

I have used K&K floors on three separate occasions in the last couple of years. The experience has been fabulous. They send knowledgeable professional installers who do a quality job. They are always on time and always put down fabric sheets to protect the home as they go in and out, and definitely are careful as they move furniture. They always clean up after themselves when the job is completed. I would definitely use them again and would recommend them without hesitation to others.

K & K did a wonderful job from start to finish. They weren't the lowest bid (they were not the highest one either), but their excellent customer service was what decided me. Patrick, who did the initial estimate, was knowledgeable and patient, and answered all of my questions. The written proposal came promptly and scheduling the work was easily done. The installation crew came out on time and got right to work. The three installers set up shop both in my driveway and on the back patio on top of the old carpet they removed, which cut down on dust and cleanup. They took extra care to make sure they got the details right, such as confirming how I wanted the fireplace hearth framed. They also graciously accommodated an unexpectedly early furniture delivery while they were in the middle of work. Considering how hazy, hot, and humid it was on the day of the installation, I was impressed that they only really stopped for a lunch break. Nine hours later, everything was completed and cleaned up neatly. The floors and staircase both look spectacular, and I plan to use them again when I do the upper floor of my townhouse.

Found K&K through Angie's list. Contacted them and their sales agent (Patrick Liu) came out with some samples and measured the area providing some recommendations. Went and visited store to look at additional samples before making selection. Selected Mullican Flooring Muirfield Autumn Maple 4” width x 3/4” thick solid. My entire upper floor and one room on the main floor was installed (about 1800 sq/ft) as well as 15 stairs (treads and risers). Great job. One of the best experiences I have had with a company.

Installers arrived on time and were done when they stated. Professional and Clean when they left. They did abide by angies list coupon after they gave the estimate. I will refer then to anyone who is in need for a installer

I contacted K&K to get an estimate for hardwood for 4 bedrooms. My disappointment was in the cost of the job...which was about 1/3 more than what we'd thought it would be. We'd done some research and the price we'd seen/heard was between $5-$6 per sqft. His estimate was almost $9 per sqft ($8.93) for the sand-n-finish product. Plus, while they would move any furniture to install/sand/finish, they wouldn't help put it back. (Which is kind of understandable since it takes a few days to do the work.) I thought the estimator very knowledgeable...but he kept trying to direct me towards the pre-finished...less cost, less labor, less mess...etc. (good or bad.) He did agree that the only way to match up our existing wood floor was to have the sand-n-finish product. Oh...he first commented that they weren't having the Angie's list savings and military savings as the coupon stated, but later agreed to give a max of 7%...which is what both totaled to anyway. He also mentioned that they have ample work now...and any additional savings might come in the winter when work slows down. May use them...but right now we'll be getting more estimates.

K&K showed up on time and began preparation and installation of our new floors. They completed the job over 2 days and did a fantastic job.

From start to finish I can not say enough about this company. Patrick was very helpful, honest and professional. He came out and gave us an estimate in several different senerios for the hardwood or carpet. We decided for the price we would just do all hardwood. They matched it with what was already on our main level. Patrick was realistic and very helpful in directing us whether to do strip hardwood or one peice stained hardwood on our stairs. I just really got the impression that they were here to help us not get the most money out of us. He scheduled the work for two days. The crew came on time and set up fast. They were extremely professional. They taped off both hallways so dirt and dust would not get all over the house. They moved furniture. They were done in one day with the exception of some trim work. A man came out the second day to nail down some trim (took him maybe 15 minutes). Overall the job was fantastic. The floors look so so so good and I can not say enough about this company. I would highly recommend.

They were very, very good. They were professional, quick and very responsive to any questions or concerns I had. They were very accommodating and involved me through the entire installation process. They took the old rugs that they tore out and put them in the driveway and then put their saws on top of the rugs. When they were done, they rolled up the rugs-- saw dust and all-- and took it away... no mess left behind!

The men set up shop (various machine saws) in the garage; they hung plastic sheeting to prevent spread of very fine dust wherever this made sense; they used compressors for nail guns and soft headed hammers etc for installation. It was unavoidably very noisy! To get the measurements on the pie shaped steps correct, they modeled the steps with heavy paper and then calculated the angles on which they needed to trim the wood from these papers. One stair case flairs at the bottom so not only were long steps necessary, one end of each of four steps had to be pieced at an angle. The man worked very carefully to get this exactly correct and the result is beautiful. Clean up was thorough. They were always courteous and worked almost steadily (with only a small number of brief breaks) for nearly ten hours to complete the work in one day.

I met with John, he was extremely knowledgeable and really helped me think through the decision for the flooring. The quote given to me was fantastic and based on all the reviews, and research that I did prior to this, I would have purchased the service. I definitely would recommend K&K flooring.

We received several estimates. K&K's was not only the best estimate, they recommended changes to our overall plan that made the house look better. They spent time explaining our options and we selected a hardwood for the flooring. They arrived on schedule and installed the flooring in one day. They were very skilled and very professional.

It turned out very well. My wife was a little unhappy with the blending into adjacent rooms. When they first attempted the blending they tried to correct it the best the could but she was not completely satisfied.

When I called to make the appointment, the woman that answered the phone was very pleasant. Patrick came out to do the estimate. The floors were installed, and looked beautiful. A short time later, there was a couple of areas where the boards were splitting apart from each other. I called and talked to Patrick who assured me that they would be out to remedy the problem. They were able to accomodate an appointment time that was convenient for me, and came out to repair the floor. Several months later (this most recent visit), there were boards splitting apart again. They again accomodate my schedule and came out to repair the problem. At that visit, I mentined to the technician that I was unhappy with the threshhold transitions bewteen my bathroom with the closet and living room. That day, the tachnician made a suggestin to me for a change, and did the work for me that day. I would use this company again because they have been very polite, accomodating, and stand behind their work.