JES Foundation Repair

The work crew (John Rector and his assistants, Brandon and Ibrahim), were excellent -- friendly, hard-working, conscientious, efficient, and ready to answer all questions. My only issue was that part of the work (peformed by a subcontractor to JES) left about an 8" X 8" hole in the wall in order to install an electrical cable. JES considers the repairs for this hole to be "cosmetic" and maintains that I'm responsible for the repairs. I respectfullly disagree and don't believe that the hole can be described as cosmetic. Otherwise, we had a good experience with JES.

The install team showed up on time and completed on time, despite the terrible weather. The team, led by Cristofer G. and including Jose Cruz and David Palma worked very hard, were very pleasant and cleaned up even in awful weather conditions. Very Happy with the results. And, I'm very pleased with the product I received

We needed our concrete porch and abuting concrete slabs lifted and even thought it was a tricky job, Bryan Rutherford and Austin Hicks carefully evaluated their options and came up with an innovative way to get the job done to perfection. They did a great job cleaning up and were totally professional. I highly recommend their work!

Howard Glancy came to inspect cracks in my home's concrete walls where the foundation was sinking. He, as a Certified Field Inspector, went over the whole house with me, explaining why the walls were cracking, and what should be done to alleviate the problem. Howard explained what JES Foundation would do, approximately how long it would take, and provided a quotation for the repairs. Besides raising the problem walls and ensuring they would be structural sound and guaranteed to stay that way for the remaining life of the house, he also advised me of how JES would repair minor cracks in the remaining building as well as having s sump pump installed to wick away any ground water from damaging any other parts of the structure. Mr. Glancy was very courteous; knowledgeable of his profession; and walked us through any questions we might have had concerning the processes. Due to the permit process taking so long, the work on the house won't start for a few months, and if Mr. Glancy is any indication of the professionalism of the rest of the JES Foundation personnel, I'm confident that the work will be done properly, in a timely manner and to my complete satisfaction.

Very smooth and pleasant experience. Sean performed the inspection and was patient and communicative throughout. The crew were meticulous, professional, and clean. Basement waterproofing work was performed exactly as described. Highly recommend.

Very helpful and great communication

Jaub (not sure of spelling) Miller and his crew members were the ones to waterproof my basement wall where water was leaking. They did a super job - very friendly and answered all my questions. I would recommend JES and this team! Good work, guys!!

My crawl space fill with water every time it rains. Very slow to no response time.

My wife and I met with Howard Glancy concerning some cracks in the wall and basement of our home. Howard provided a much more detailed analysis of the cracks and their causes, significance, and potential for further damage if left unaddressed. We found major water and structural issues. His clear explanations helped us to understand the problems thoroughly and enabled us to select the right solutions. Howards professional presentation, high-level expertise, and demeanor along with JESs guarantee of a permanent fix helped seal the deal. Highly recommended. We look forward to getting the project started as soon as possible.

My husband and I met with Howard Glancy from JES. He gave us a very detailed explanation of how the cracks in the foundation walls occurred and what the repair work would entail. We are confident that JES will permanently fix our foundation problems.

Howard Glancy from JES came to my house to perform a foundation & repair inspection. The foundation is in much needed repair. He thoroughly explained what needs to be done along with cost estimates and suggested how best to proceed. He was thorough in his explanation and fully explained what I needed to know. I was very happy with his explanation. He was genuinely friendly & very knowledgeable of the work that needs to be done to protect my home. I highly recommend JES Foundation repairs.

Met with Howard today for an evaluation and estimate. He was knowledgeable, patient and very deligent in explaining the problem and solution for the issues in the basement. I feel confident that JES will do a good job

Howard Glancy visited our home and confirmed what we suspectedâ ¦that our home is in need of foundation repairs based on the cracks as evidenced inside and outside our residence. He was very thorough and took lots of time to explain the source of the issues and answer all of our questions. He proposed remedies and was very professional in his approach. He also was very personable and demonstrated great customer service skills.

Christopher Gonzales, Jose Cruz, and Rudy Gonzales did a wonderful job installing push piers in our foundation.

Porch gaps are now filled and it looks nice.

Very informative and professional estimator. He provided detailed information and explained every step of services that will be provided.

The people over at JES Foundation Repair was able to diagnose and repair the issue I had with a large crack on the side of my garage. They discovered that the crack on two sides was caused by the ground underneath sinking causing the corner to drop. Once they dug up the two sides and saw that the builder of the house had skipped one of the concrete slabs which left no support for the corner of the garage. They were able to resolve the problem by using 6 push piers and added concrete with metal rods to reinforce the structure. The team that did the work (Jose Rodriguez, Henry Ayala and Jesus Baires) has great skill and integrity. I would definitely hire them again to do the job!

Hired these pro’s. Signed contract today for completion in Mar/Apr 2022 time frame. High expectations for a superb job.

We are still dealing with the same water problem as we were 5 yrs ago and it is gotten worse. My husband at 1 time was being ignored by JES every single time he tried calling to get service. We have tried for over 5 years to resolve this amicably. JES swears their system is not faulty, yet can not tell me why their system is failing in our house so badly. Our entire basement that we paid $20k to have finished has to be ripped apart due to water damage and mold. Family heirlooms have been ruined with mold. We have had to throw out so many of our things, our son can not use this space to play in (that is originally why we had the basement finished), and we were sick of it. They are choosing to ignore us, and we have pursuing legal action. Now, instead of just replacing their equipment, a lawyer will be seeking payment for damages and for their legal fees. We have an inspector coming out on 8/21/21 to provide a report that confirms that their drain system was not back filled with rocks like it should have been. We will be taking this to our lawyer Monday morning 8/23/21 and we were going to get what we deserve for our troubles.

Great professional

The order for what areas were to be filled was incorrect but the crew fixed the issue ASAP. Filled the void under drive and leveled the walk way. Did good work!

None

JES technician Marty came out and performed the yearly inspection and maintenance on the sump pump and dehumidifier that JES installed as part of a crawl space encapsulation. Marty has been here before, in fact I request him because he is honest, trustworthy, friendly, professional, and his technical expertise and experience are excellent. He even talked to my next door neighbor about the JES and the work the company does. Marty is a credit to the company he represents, and I hope JES values Marty and the skills he has as a JES team member as much as I do.

they were very polite on time . We had used them for previous work. They notice updates that needed to be done scheduled them and did the updates without cost.

Would NOT recommend any work from the Manassas Office. This JES office has poor customer service and communication. I have sent emails and requested phone calls, of which they do not return calls, and when they do send emails, it curt and does not answer the situation. The job was to dig around the foundation to reseal the outside of the foundation/basement. JES informed me on the morning of the scheduled work that they needed to push back a day due to weather without checking the forecast for the location of the home which is located 40 from the JES office. When they did show up at the job site, they were not equipped with all the necessary tools. JES cut my waterline (private water utility) and continued to dig up pipe thus causing replacement of 12 feet of water line vice 2 feet of water line, this was a substantial difference in repair cost that I paid. JES originally tried to have me incur all costs but stated that I proved that I was only responsible for the first 2 feet of damaged pipe and the supervisor had the crew continued to dig/damage the rest of the pipe after it was located. The plumber of JES was unavailable, so I located a local plumber who did the repair, being out at my home until 10:00 pm that evening. I paid the emergency fees out of my pocket. JES then cut the water line AGAIN on the following day, even though the water line was visible, and the area should have been dug by hand and not with mechanized equipment. The foreman did not inform me of this damage, I only learned of the water being shut off when I tried to use my sink. JES could not locate a plumber to do the second repairs therefore I had to obtain my plumber, who was at the house until 11:00 pm fixing the problem. Again, I had to pay out of pocket. When addressing this to JES, they did remove the fee for both days (minus the $250) but stated *This was a courtesy from us to you.* Even though the fault was JES and not mine once the pipe was visibly located. Once the job was finished, within a week the sealant on the foundation began to peal and JES had to return to *repair* and reseal at ground level. The work was shoddy, JES left the job site looking like a new construction site, as the finished work was minimal with seed and straw but no grading, therefore my yard was a muddy mess.