JES Foundation Repair

mudjacking contractor, well, basement waterproofer,

About us

JES Foundation Repair (JES), A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across Virginia and Maryland. With fully trained technicians, industry-leading products, and nationally backed warranties, JES is here to restore your foundation or crawlspace.

Business highlights

32 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5338 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
4%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.2
responsiveness
4.5
Showing 176-200 of 338 reviews

Kim N.
04/2018
5.0
Priced fairly and their brick mason did an excellent job and even matched the older mortar. They did not try to sell us services we did not need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John m.
03/2018
5.0
Christian Distler-Caravetta is a consummate professional. He was very helpful in making sure I had the details of what the problem was and fully explained the solution. Christian is easy to talk to and ensures there are questions on how and when he can have a crew fix the problem. I would highly recommend him and JES to solve any water or structure issues. He represents JES with a high degree of honesty and professional knowledge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey C.
03/2018
4.5
The company was very attentive and knowledgable.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Rick S.
03/2018
5.0
Excellent job! Personable, knowledgeable crew. I've already referred them to another client.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
03/2018
5.0
These guys are not cheap, but, you get what you pay for. They came when they said they would. They did what they said they’d do. The workmanship was excellent. They cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John H.
03/2018
3.0
The work crew assigned were pretty professional and did a good job. I do not feel that what we were promised in the sales pitch and what was in the contract is what we got. It was alluded that the wall crack would close up some. This did not HAPPEN! But I feel that we are stabilized and the wall is safe in that regard.

Rating CategoryRating out of 5
quality
3.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

bruce e.
02/2018
5.0
We have a 100-year-old house that has a problem where a foundation wall was removed and posts were installed to support the house when the cellar was drugged out. They have replaced two posts and have completed an initial lift. They are returning in July to perform another lift. I was very satisfied with how they are handling my concerns with raising the house back up too quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard D.
02/2018
5.0
Great service, very professional. Recommend and would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Barry P.
02/2018
5.0
The cure for crawlspace drama! We recently had JES encapsulate our crawlspace and install a dehumidifier and could not be happier with the service/workmanship, value and finished product. Had some mold, insulation and humidity issues and decided it was time to end the drama once and for all. Work started within a week of signing the contract and was completed in three days (3,000+ square foot crawlspace). Tiger and his crew treated our home as if it were their own. Respect, professionalism and proactive communication were the hallmark throughout the process. Only regret, wished we had made this investment five years ago when we bought our home! Hope you find this information of value, Barry & Lindsay FYI, due diligence included inspection, recommendation & quotes from five different contractors before signing the contract with JES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly N.
01/2018
4.0
very flexible with my needs and financial limitations.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Toney H.
11/2017
4.5
Good job. Professional company and service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

xxxxxx m.
11/2017
5.0
Technicians were professional and knew their trade. JES was very annotating when it came to scheduling the job. Site was left very clean and I received a full explanation of my warranty. Outstanding experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn G.
11/2017
5.0
From the estimate through the work, everyone was helpful and friendly. Saved us tons by recommending this product versus ripping out good concrete.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Len P.
11/2017
5.0
Professional Inspector (Chris Yi) did a great job pointing out all the problems, had a professional presentation/solution. Team that did installation/encapsulation of my crawlspace did a great job, courteous, quick cleanup, wasted no time. The solution fixed the dampness problem. I am sure you can pay less but you get less. This was first class work, fixed my problem, and the crawl space looks great now. Moisture percent went from 88% to now an average of 47%. NO MOLD!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandy M.
11/2017
5.0
From the inception of my project to its completion,my experience with JES was exceptional.The estimator,Jake Perkins,was very pleasant, professional,and educational.It took about one minute to understand the benefits of preserving this property. About two weeks later the crew of Bobby,Josh,and Andrew arrived,and I knew when their feet hit the ground that I had made the correct decision.Upon the projects completion,the crew did not leave until all my many questions were answered fully.Because of this tremendous experience,I have spread the JES story to anyone who would listen.I was a prospect,next a customer,and now a very enthusiastic advocate......!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James P.
11/2017
5.0
JES was an excellent contractor to work with. Very professional, and the Customer Service Representative (Karen) was most helpful. She responded to questions and was the key to a successful repair. I was having a crawl space cleaned and new moisture barrier put down as well as new insulation installed. I subsequently had a new HVAC installed and all of the contractors who bid on that job felt JES was the best you could get. They are a bit expensive, but if you want the job done right call them.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

robert f.
09/2017
4.5
Sales rep, Jack Hill, was very responsive and stay involved in the project until the very end. Field supervisor, JR, was also highly professional and very invested in doing the job right...!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Krista R.
09/2017
5.0
Comes with lifetime warranty against flooding with the water proofing system

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Burden L.
09/2017
0.5
This was the worst home repair experience I've ever had. I can't speak to the engineering, but the customer service was abysmal. They kept giving us different stories about what needed to be done. The office downright lied to me about having called me about a date. On the date that was set, they showed up, then went home. A few weeks later, they did the job including uprooting plants (they promised they wouldn't), smashing bird baths, trampling lights and irrigation heads. A move and six out-of-state trips had to be rearranged due to their failure to keep to their own schedule. We are still waiting for them to finish work they promised to do...and they are not returning our calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Leonard P.
08/2017
5.0
JES personnel from start to finish have been great; on time, professional, knowledgeable, and easy to work with. The initial inspection was thorough, the options were explained well, the presentation of JES services was done well and even if they were considerably more expensive I chose them anyway. I knew what I was getting, the amount of remediation was more than another vendor had offered, and they showed me I had more problems that the first vendor had because of a more thorough inspection. I felt that this was their area of expertise and I was getting the most for my money. It is after all my home and I want it to last a long time without structural issues. The actual crew that did the work was outstanding. They did a tremendous amount of work in a short time, did not waste any time, and the quality of the work is outstanding. My nasty looking crawl space is now clean, safe looking and in less than 24 hrs the humidity had gone down to very low levels and will only improve over time. I would recommend looking at their offerings as my completed project looks just like their advertising materials. You now how a sandwich looks one way - appealing in a menu or on a marque and then what you get looks like it has been dropped 3 times? Well the work they portray in their brochures and their work at my home looked just the same. Great project! 5 Stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John K.
08/2017
0.5
The project of installing a surface drainage system (Trench Drain) was a total failure. The drain was so poorly installed that water would divert around and under it and into the house foundation. Complaints were ignored and did not yield any satisfaction to date. I may have to have another contractor reinstall the system.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Walker A.
07/2017
5.0
Quick and easy visit, would call them first for any need

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Damon E.
06/2017
5.0
Very good company. Good service and very professional in their work. Very friendly. Explained every step completely. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

309 Quarles Road Suite A, Ashland, VA 23005

https://jes.work/harichmond

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
10:00 AM - 7:00 PM

Licensing

Licensed*

Trade License Number
2705068655
Trade License Locale
VA
Trade License Expiration
04/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

mudjacking contractor,
well,
basement waterproofer,
concrete repair contractor,
foundation repair contractor,
plumber

FAQ

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 10:00 AM - 7:00 PM

JES Foundation Repair accepts the following forms of payment: CreditCard
Yes, JES Foundation Repair offers free project estimates.
No, JES Foundation Repair does not offer eco-friendly accreditations.
No, JES Foundation Repair does not offer a senior discount.
No, JES Foundation Repair does not offer emergency services.
Yes, JES Foundation Repair offers warranties.

Contact information

309 Quarles Road Suite A, Ashland, VA 23005

https://jes.work/harichmond

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
10:00 AM - 7:00 PM