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Your Landscape Partner

4.2(
34
)

Landscaping, Lawn and Yard Work, Lawn Fertilization & Treatment,

... +6 more

About us

Happily providing landscaping services to Northern Virginia.

Business highlights

25 years of trusted experience

Services we offer

everything landscaping

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.234 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
12%
3
18%
2
0%
1
12%
Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Write a review
Showing 26-34 of 34 reviews
Mollie N.
10/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: Everything was as advertised.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Rosina F.
07/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: Not well. Did not finish job they were hired to do. Charged my credit card without authorization. Sent letter that they no longer serviced our area,yet they continue to advertise in our local paper.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$4,000
Response from Your Landscape Partner
We completed the contracted work and charged the credit card per the agreement. There was a lot of highly profitable work on the horizon for us in the way of major landscaping, hardscaping and continued maintenance. Terminating the relationship was a difficult decision from a monetary standpoint but unfortunately we felt it needed to be done.
Debora S.
07/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: Unresponsive in setting up appointment. |Did not receive design as promised.
Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Your Landscape Partner
Thank you for your review. We are sorry if you feel you had trouble setting up an appointment. We did attempt to follow up and received no response as to when a second meeting could be scheduled. Unless otherwise requested, we feel it is best to hand deliver documents to our potential clients so we may go over any proposals in detail in order to answer any questions and/or immediately address and remedy concerns. We will attempt to contact the member again.
MARILEE M.
06/2014
3.0
landscaping
  + -1 more
unknown
Description of Work: The representative was late, and, although she seemed to listen to our desires for the backyard, her plans did not include the drought-tolerant, native plants we requested. We had to call the representative when her plans were over a week past due. She has not made any follow up contact since.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$49
Response from Your Landscape Partner
I was not late as I arrived to the appointment during the scheduled one hour time frame. The husband was there to greet me. I am guessing this is because the Mrs. had already cancelled and rescheduled three previous appointments so instead of cancelling again arranged for her husband to be there. With this said, I am puzzled as to why we were provided a D for responsiveness and C for professionalism after being extremely flexible by rescheduling several times and not referring them to the help desk to seek a refund . The husband told me this was her project and she was in control of the landscaping (where was she then?). He took me to a small townhouse backyard that was completely bricked in and handed me a picture of an Arizona landscape full of succulents and expressed this was his wife’s style. We discussed the picture for a few moments and agreed that some aspects were not realistic for the area. I mentioned to the Mr. after all of the cancellations we were now meeting during an extremely busy time, compared to the winter months when the deal was originally offered. He was extremely agreeable and told me it was absolutely no rush and would I be okay finishing up on my own as he had to get to work. He departed and I finished my evaluation. Within three weeks I provided them a plan based on Virginia landscaping not Arizona as explained the climates are incomparable! However, the goal was achieved since all of the plants were common, low maintenance, drought tolerant and fit well into the very small space. As for “no follow up”, when I emailed the plan as requested I wrote in the message that I would wait to hear back from them at their convenience to discuss the plans and answer any questions that they may have. Sadly, we were inconvenienced several times but, remained responsive, reliable and professional provided a quality plan and did not harass but, in the end it proved more convenient for the Mrs. to leave negative feedback then contact us to discuss as requested. Alexandra Chism Your Landscape Partner PO Box 298 Ashburn, Virginia 20146 Office: 703-724-4383 Fax: 703-724-4113 www.yourlandscapepartner.com info@yourlandscapepartner.com
Patrick M.
05/2014
5.0
landscaping
  + -1 more
.
Description of Work: I asked for a landscaping plan for the front of my house. They did some nice computer modeling and showed me what I could do and the approximate cost. I will use them in the future as soon as I can save up enough cash.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Patrick M.
05/2014
5.0
landscaping
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jerry B.
05/2014
1.0
landscaping
  + -1 more
unknown
Description of Work: I have reached out several times to find out what the result of the survey was and have received no response. They have not replied to my emails.
Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
$49
Response from Your Landscape Partner
This review is misleading and should be removed by the help desk as all communication with this member is documented in their message center. We scheduled an appointment with the member to meet at the home upon arrival there was no one at the residence. We immediately messaged and called the member to let him know we would need someone there to meet and talk with us. We attempted to reschedule through various messages. We still have not met or spoken with anyone regarding the property address.
Regina J.
04/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: The Landscape Partners met with us in early December and did exactly what they said they would. They provided solid landscaping advice, tips and ideas on making our area more attractive and, when all was said and done, they put this information into an electronic file that we can use to do the projects one at a time! When we finally get to the projects we will definitely use them again! |Personally, they were prompt, courteous and followed up with us in a timely manner....excellent experience.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Dana H.
03/2014
5.0
landscaping, irrigation systems
  + 0 more
unknown
Description of Work: I was pleased with their professionalism, timeliness, and responsiveness.
Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
    • 1
    • 2(current)

Contact information

P.O. Box 298, Ashburn, VA 20146

www.yourlandscapepartner.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Landscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Pavers and Hardscaping,
Mulch and Topsoil,
Lawn Irrigation,
Patios,
Tree Service,
Stone and Gravel

FAQ

Your Landscape Partner is currently rated 4.2 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Your Landscape Partner accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Your Landscape Partner offers free project estimates.
No, Your Landscape Partner does not offer eco-friendly accreditations.
No, Your Landscape Partner does not offer a senior discount.
No, Your Landscape Partner does not offer emergency services.
Yes, Your Landscape Partner offers warranties.
Your Landscape Partner offers the following services: everything landscaping

Contact information

P.O. Box 298, Ashburn, VA 20146

www.yourlandscapepartner.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM