Majestic Moving and Storage

Based on all the positive reviews I chose Majestic. I submitted a request for a quote on their website and received an auto response saying I would be contacted in 24 hours. One week later I received an email response. I set up an appoiintment via phone for an estimate. The morning they were to arrive I got an email saying the estimator had a family emergency and that he or she (email was unsigned)would contact me later that day. That was 3 days ago. I am done.

From the first contact Majestic Movers was efficient, competent and professional yet personal. Ovando came to do an estimate which included a difficulty which had to do with our sofa being too big to get through the stairways. I also asked for full packing. He sent me an estimate right away which included a small extra fee for hauling the sofa off the side of the building to the street. I had three other estimates from other companies. One estimate might have been slightly lower but I was concerned that the cost would slip. Ovando made a direct promise that the fee would be 'no more than x." That gave me confidence that I wouldn't be nickel and dimed. The other mover was much more expensive and the estimator never got back to me about the extra fee for dealing with the sofa. After I had chosen Majestic I had several very responsive and helpful conversations with the office as well. I had to change the date of both the packing and the move by one day. I also had them drop off several boxes for things I wanted to pack. The packing was well done and efficient. It took longer than Ovando had expected but not by much. The day of the move was full of the normal problems to be solved. I was a little upset when it seemed they would not be able to move the sofa as planned. The men had a dispute over how it should be done. Ovando showed up and solved the dispute and the problem and while my eyes were closed they lifted the sofa off the deck and lowered it to the street level. The move out was much more tense and complicated than the move in to the new apartment. Again the men were efficient and respectful of our belongings. In the end I had only one precious thing broken. It happened to be a wooden tray with a glass insert. Unfortunately it was a keepsake with my wedding invitation embedded. I'm hoping I will be able to have it repaired. It was a very minor thing compared to the overall good job done by the men who moved us.

We called Majestic and set up to have a home interview on Monday,June 3rd. for Washington,DC - San Diego moving. Majestic called Monday morning, the day we suppose to have an interview and told us that the owner is sick and need to move the appointment. So we set up another appointment to Saturday, June 8th. Majestic called on Saturday monrning June 8th and said that the owner has decided not to accept any moving job to California. Someone warned us about Ma and Pa company regarding their unresponsiveness but we saw this company good rating on Angies's list so we though we should give it a try. We are very surprise that this company even be on the Angies's list, it made us think twise about Angies's list!

I scheduled to have an estimate done for my move. Due to a family emergency I had to reschedule for the following week. Same day of the week , same time. No one showed up for the appointment and no one called. Given I could not depend on them for the estimate I certainly wasn't going to use them for the move.

Arrived on time, and worked a long day until everything was done. a very professional move by a relatively young crew.

Majestic moved us in one day when we moved from Fairfax, VA to Pennsylvania. They came the day before to box and wrap everything that need it and were very careful to do a professional job. I would highly recommend to anyone who is relocating and needs their move handled efficiently so that part can be stress-free!

On the whole it was fine. It was hard getting in touch with the person in the office. Part of it was out of her control because she was out sick for a week. She seemed so busy when the actual planning was going on. The move and the men were fine. The piece of furniture came in fine. It was just a hassle with the office.

They arrived on time at the pick-up location and arrived a little early (which was greatly appreciated) at the drop off location. There the put together the bed and set up the new furniture quickly and efficiently. The two man crew were very professional and friendly and provided feedback on how the furniture should be setup in the room to maximize the space. They were in and out in less than an hour which let me get on with my day.

We had a great experience with Majestic. Ovando came out to do an in-person estimate and was real personable. He quoted us both a 3-man ($165/hr) and 4-man ($205/hr) rate and guaranteed the prices, which no other moving company did. We opted for the 3-man rate, but on the day of the move they sent four guys...and still charged us only the 3-man rate! They worked fast but carefully and finished at exactly the time that Ovando estimated, 6.5 hours. Another company projected the job to take at least 8 hours with 4 guys. Not a thing was damaged; they left maybe one scuff on a ceiling because it was real tight getting the queen box spring up the stairs, but otherwise they barely touched the walls in either house. A very stress-free move and I highly recommend them.

I had several pieces of furniture that needed to be moved from Capitol hill to Ft Washington, MD. Their estimate was far better than other companies as they do not charge for travel time. The window of time for the move was 1-3pm. The movers promptly showed up and got to Ft Washington by 1:45pm and the whole thing was done by 2:10pm. All the pieces came in undamaged. People were very professional and I would recommend to anyone

Arrived early, stayed focused on packing and moving until everything was loaded on the van. Drove to new location and began unpacking immediately. Placed everything exactly were it was wanted. They made sure nothing was bumped into walls and secured all boxes very well. Actually finished the job a little ahead of schedule. Fantastic work by two very professional gentlemen.

Best moving experience ever. I've done five interstate moves and nobody compares to the service provided by Majestic. I was doing a move from a remote location (storage) to another state after a five year assignment overseas. Majestic was able to accurately estimate the cost based on the size of the storage containers. They loaded two trucks before 2 pm and delivered the goods 250 miles away the next morning. Goods included the contents of a three bedroom house plus exercise equipment, which required some unusual maneuvering. Crews of five (loading) and four (delivery) were polite, conscientious and careful. Foreman Warren made all my worries go away.

Majestic is the only moving company I will use from here on out. They are the epitome of professional: their attitude is "we'll get that for you ma'am" with a smile and never a complaint. A big shout-out to Warren, who handled both of my moves. He is an expert and can often accomplish what I think impossible - moving a king size bed up a twisty narrow stairwell for example. Some pluses about Majestic: someone always answers the phone when you call, and the estimator will get back to you within 24 hours. The movers show up on time, and the estimated price is true. Yes, moving is expensive, but these guys are worth it.

The person I talked to on the phone was very professional. They moved our household items from Salisbery to Hyattsville. They protected our Items. They were very professional and efficient.

Packed us up and stored everything on a Sunday, delivered to NYC six weeks later in perfect condition and right on time.

I was at the new place while my husband waited at our old place. The movers were set to arrive at 10am, but arrived at 10:30 - no big deal for us. The company confirmed with my husband the day before the move and the movers called him when they were on their way. The two gentlemen did a FABULOUS job. They arrived with a 21 foot truck and were able to get all of our furniture and every box into it on one trip. My husband watched as they took great care with our items, packing each with cloth and wrapping them to prevent damage - and not one item was damaged. When they got to our new home, they moved everything into the appropriate rooms, even navigating our narrow stairs with ease. We ended up paying a little bit more than expected because the doorways in our new home are narrower than the apartment and our baby's crib needed to be taken apart and put back together to fit into her room. These guys were amazing and so professional. We are only in this home for about a year and half, and we will definitely use them again when we move out. They were a lifesaver and well worth every penny!

Not one item was broken or cracked! They did the delivery in two separate trips, which worked out really well even though it was unplanned. We could unpack the first load and then were ready by the time they came with the second load. The movers were very nice and helpful and just did whatever we asked. A lot of our furniture was new, so they even assembled some pieces upon delivery.

When I requested a quote, I received a very timely response with an accurate estimate. It was easy to schedule a date and time that worked with my schedule. The movers arrived on time, were very professional and took great care to wrap and protect my items for the long haul move. When the items arrived in NYC, the staff was again professional, worked diligently and took good care of my items. Would definitely use again.

Very easy. No problems.

Did not use because other movers retuned my call within 24 hours.

I spoke mostly with Kanika and she was very helpful overall.Our move was from DC to Manhattan with fairly short notice to the moving company (a little over two weeks). Even though the move date changed from our original discussion (due to restrictions on weekend move-ins), Kanika was very accomodating and worked with us. Majestic was also able to set up moving insurance in a fairly short amount of time, so they're definitely able to handle any red tape that comes up in the moving process. Move date was fairly smooth, a crew of four showed up relatively on time, traffic permitting, and had everything packed up within 3 hours. They catalogued everything, wrapped all the furniture and were pretty thorough. Move-in was the next day in NYC. We had scheduled an additional pickup for my partner's belongings who was already in the city. I was under the impression that the movers would drive up the night before to get an early start with everything, but it turns out they left that morning, so they arrived nearly three hours late. They were able to unload everything, but had an additional job to load before they could go and pick up our other belongings in the city. With a 5PM move-in deadline that day, this left them with little time to finish everything and had us very concerned that the move would not get finished in time. In the end, Majestic came through and was able to pick up and deliver the rest of our stuff just a little after 5, so everything worked out. The crew worked hard and was very efficient when they were there, but driving to DC from NYC on the day of the move left the schedule very tight and us in suspense until the last moment. This would be my only complaint. I'd recommend and use Majestic again; they'll get the job done and do it well, but be prepared to roll with the flow a little. Moving isn't easy.

Majestic Moving & Storage was one of three moving companies we contacted to get estimates for our end-of-the-year move from Bethesda, Maryland to Central Texas. One of the companies failed to return our call. Both Majestic and the other company that did return our call were very prompt in doing so, and in sending someone out to perform the on-site estimate. Both did a thorough room-to-room walkthrough and provided us with written estimates in a timely manner. The estimates came in very close to each other in terms of price. Our ultimate decision to go with Majestic was guided 1) by the fact that Majestic is a family-owned business and 2) that, with them, we had a moving truck dedicated to our goods alone, i.e., that our belongings would not be lumped in with those of two or three other households. Ovando Thelwell, the owner, came to our home to do the estimate. He showed up right on time, was personable, low-key and very forthcoming with information. He spent a little over an hour with us, walking through the interior and inspecting the contents of two outdoor units -- a gardening shed and a Pod in the driveway that we had rented to store excess furniture, etc. while we were selling our home. Ovando satisfactorily answered all of our questions and was able to make the approaching long-distance move seem less ominous than it seemed. Also, while we had a settlement date for the sale of our home scheduled, he was agreeable to remaining flexible regarding packing and loading dates, should there be a change. Once we had informed Majestic of our decision to go with them, Kanika Thelwell became our primary contact, and we interacted with her by both phone and email. Kanika confirmed the details of the move with us and worked up a service order for us to sign and return. A deposit of $250 was required at that time to reserve the dates and the truck. The packing and loading was done on two consecutive days. My husband and I had packed our books, bedding, non-fragile items and most of our clothing, with Majestic taking care of furniture, breakables, kitchenware, artwork, home electronics, heavier items such as tools and gardening equipment, and hanging clothes. The two men who came to pack on the first day were a little late due to traffic, but that wasn't a problem. They called to let us know beforehand and they were so skillful and efficient once they got there that, even with a lunch break, they were finished by 1:45 pm -- fifteen minutes before their scheduled finish time. And the three men who came on the following day to load the boxes, disassemble, pack and load the furniture and any remaining items arrived punctually and worked tirelessly, completing everything within the scheduled timeframe. One of the three acted as crew chief, keeping a running inventory of what was being packed and directing what should go on the truck when. All were extremely hardworking and pleasant, and they were very careful not to damage any walls, floors or fixtures in our recently-sold house. We paid one-third of the total bill at this time. Delivery at the other end of our move was scheduled for a week later. Knowing that it's hard to pinpoint an actual delivery time for a long distance move, we had asked Kanika whether it was likely we would see the movers in the morning or the afternoon. She said that, generally, they try to show up between 9:00 and 10:00 in the morning, but that the driver would call the day before with an estimated time of arrival. However, we didn't get the call until the following morning, saying that they would be there around noon. Because our experience with Majestic and its crews had been so positive up to this point, we weren't overly concerned with this fact, but I do think they want to try and follow through on this as a matter of principle, for obvious reasons. There were two men delivering, unloading, reassembling and placing the furniture in our new home and they did a fabulous job in a remarkably short time. One had been the crew chief at the other end and his memory of what came from where in the previous house was awesome. As quick as they were, they didn't leave until they were sure we were satisfied with the placement of every box and every piece of furniture. The final balance of the bill was collected at this time. After several days we noticed that there was a crack in the leg of our futon frame. But that was the only damaged item in the entire move. We didn't even bother to notify Majestic about it, since it was something we were able to easily repair ourselves and because everything else had arrived in such immaculate condition. It was evident, as we unpacked boxes, how much care had been taken in packing the items. Not a glass broken, not a lampshade ripped. Overall, our experience with Majestic Movers was an extremely positive one and we would not hesitate to use them in the future.

I initally used Majestic to move into storage back in October 2012. I was quoted a price for 2 movers for 3 hours. They sent 3 movers insead but the price remained the same. This was a much appreciated extra touch.The guys were prompt and professional. They took great care to wrap anything breakable and moved everything at an impressive pace. I had the same flawless moving experience when I used them again in January to move into my house. I would absolutely recommend Majestic.

I received estimates from 3 companies to pack and move our belongings from our 2800 sq. ft. house in MD to a newly constructed 4300 sq ft house in VA. I chose Majestic for the following 3 reasons: 1. Most cost effective estimate 2. The estimate was a "Not to Exceed" price, whereas the other 2 were not 3. Ovando provided me the estimate on the spot (the other 2 emailed an estimate a few days later Now that its over I can honestly say I was very impressed with the work that Majestic Moving performed. These guys worked their tails off from ~8:30am until they finished around 7:30pm. During it all they were exceedingly careful with our belongings and our new house. Every single one of them was professional and courteous. We have a few new scuffs in our stairways to the basement and 2nd level, but I was honestly surprised it wasn't a lot worse considering the passageways are so tight. More importantly none of our items were damaged, which is the key to a successful move. I hope I never have to move again but if I do I'm calling Majestic Moving. I've already recommended them to all my friends.

Long story short: Majestic Moving was fine. A moving day got set. On that day, I met the movers (3 men) at the storage place. They were punctual and professional. They soon had packed up and wrapped my furniture and off it went (to New Orleans by way of Texas). I flew down to New Orleans to receive the load a few days later. A different Majestic crew (2 men) arrived in a truck at the New Orleans house, around the appointed time (I'd phoned the Majestic home office for bulletins about when the furniture would arrive.) They were as professional as the first crew. They unloaded my load. It was all there. No items was damaged. I'd certainly use Majestic again.