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Cameron Jones Computer Services

Computer Repair, Computer Training, Electronic Gadget Repair

About us

Local, on-location DC/MD/VA area expert, professional tech support. We don't make you sit on the phone for hours while you get 25% of our attention, we come to your house and fix all your problems on all your devices. And all problems means computers, phones, televisions and wifi are all treated as an integrated system, with data syncing all around. You just can't fix much by working remotely, you end up with half of your problems fixed, and the other half ignored or even made worse. Award winning computer support, troubleshooting, upgrades and education. Jobs are done right the first time, every time.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.0242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 242 reviews

Charlotte W.
09/2017
5.0
computer repair
  + -1 more
It went wonderfully. One, a genealogy program, was an easy fix. The other, a data base program, was more difficult - the programs were not exactly the same. Cameron questioned the manufacturer, and acted upon their replies. He also resurrected a flash drive I thought was dead and transferred the data from it. I had some little of problems that he solved. As we worked, he gave me instructions on how to manage the problems myself. He was patient and helpful. I really appreciate his time and efforts. He is within walking distance, and I will return for assistance if and when I need it. It was really a pleasure.
Description of Work: I needed data transferred from my old PC to my lap top and some "cleaning up" on my lap top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol N.
09/2017
5.0
computer training
  + -1 more
Great - came on time - and worked quickly
Description of Work: My emails and folders were a mess - so nice to have everything working as it should

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Suzanne M.
09/2017
5.0
computer repair
  + -1 more
We have been working with Cameron since we started our business, almost 10 years ago, and has seen us through a lot of growth. He has always been available for us when we have issues, to help us trouble shoot over the phone or in person. He is very easy to work with and extremely patient and knowledgeable. He also helps us with with personal issues like date back ups and photo storage and syncing on our Macs. We love having him as a part of our team! He's not inexpensive, but you get what you pay for and he knows his stuff. Highly recommended.
Description of Work: Today we had Cameron set up a workstation for new employee and a new wifi system (google wifi) for our home business, as well as some device updates for our phones and printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBIN M.
09/2017
5.0
computer repair
  + -1 more
I found Cameron Jones IT on Angie's List in 2011 and was impressed with Cameron’s feedback. I checked out his website and then emailed him asking to set up an appointment. He called me and we scheduled a visit at my home. During that first appointment, Cameron worked three straight hours and resolved all the computer-related concerns and frustrations that I had accumulated over many months. My computer had been running slowly and Cameron found and resolved the source of the problem. He hooked up my router and got me set up for wireless, then synched my PC, my laptop, and my iPhone for wireless, email, and software. He made recommendations that made my life a lot easier (including a free anti-virus instead of the paid service I had been using). Over the last six years Cameron has become my “go to” guy for computer problems, and I have recommended him to many friends and neighbors. Many times he has answered (via email) a question I’ve had in between appointments. I’m very pleased with his service and price structure.
Description of Work: Computer speed and printer problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Cornelia M.
09/2017
5.0
computer repair
  + -1 more
Cameron came and did all the procedures without delay. He paid a follow up visit for some additional work. Everything now works perfectly. Thank you Cameron.
Description of Work: Cameron Jones was warmly recommended by a friend and I am thankful for the referral. My new laptop needed the necessary downloads and access to the infrastructure/wifi at home. There were also some long term issues with some of the other equipment. All things that would have cost us days of trail and error.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Cameron Jones Computer Services
Thank you so much for the review!

John S.
09/2017
5.0
computer repair
  + -1 more
He completely got rid of the problem and restored the computer to fully functional status. He charges somewhat more than others but he solves problems much quicker.
Description of Work: Remedy a ransomware attack that had shut down my desktop PC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy B.
09/2017
5.0
computer repair
  + -1 more
It went well. Cameron diagnosed the problems and fixed them quickly.
Description of Work: Correction of minor operating problems of our computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Virginia S.
09/2017
5.0
computer repair, computer training
  + 0 more
He is smart and an excellent computer person. He does not waste time. He comes, does his job, and leaves. I think only once during the years we've used his services has he taken more than an hour. If you want a computer expert who knows what he is doing, then Cameron is your person. His charges are not the lowest but by spending so little time on what needs to be done he is worth every penny and likely saves money for his customers by not dragging out a visit To put this review in perspective, we have used other computer repair persons and there is no comparison. so we can prepare his services to past
Description of Work: He has done a variety of computer services for us. His last visit was to help with a problem in accessing documents; his solution was to use a different browser, which worked. Specifically, we were able to access documents through a browser that we never use and would not have used without his advice. He has set up hardware and software for two different small businesses. We have used his services for 3 to 5 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cameron Jones Computer Services
Thank you very much for the review! You're correct, my hourly rate is not the lowest in the area, but I do take pride (as you say) in fixing issues quickly. Certainly never in a rush, and I make sure that everything is done properly and that the client understands and is happy with everything done, but it always amazes me when I hear about the "last computer guy" who will be at a house from noon until 9 PM, but only charges $100. To me that's the ultimate show of incompetence, and you'll never find a story like that about me. Fixed right, quickly and fully, the first time! :) Thanks!

JANET S.
08/2017
5.0
computer repair
  + -1 more
Called me back and was able to explain what was going on without costing me any money. Have used his service in the past and was always very pleased with his expertise, helpfulness and his results.
Description of Work: Had a problem with my computer and needed some advice.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cameron Jones Computer Services
Thanks [Member Name Removed]! I'm always happy to take care of a quick question or two over the phone for free. One of the (many) big things that differentiates me from the terrible big box stores - good luck ever talking to the same person twice! :)

Courtney L.
07/2017
5.0
computer repair
  + -1 more
Cameron did a great job, was responsive and highly professional.
Description of Work: Cameron helped us upgrade and repair three laptops - one PC and two Macs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cameron Jones Computer Services
Thanks [Member Name Removed]! Hopefully now he's got the next several years taken care of :)

LARRY M.
02/2017
5.0
computer repair
  + -1 more
Perfectly. My new desktop (Lenovo w/Win 10) functions beautifully; the new hard drive in the second desktop (running Win 7) is faster than ever and all programs are functioning very well. All this took about 6 hours over the course of two days. Price below, and worth every penny.
Description of Work: Replaced ancient Windows XP computer and migrated all files to the new computer, then reconnected to my Internet Service Provider; replaced a failing hard drive in a second desk top and cloned all files to the new solid-state drive. Inspected two laptops for maximum functionality, making necessary adjustments and adding some new software..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Response from Cameron Jones Computer Services
Thanks [Member Name Removed]! Glad you're happy with the upgrade! Hopefully another 10 years of happy computing with this one, then when you replace it I'll be like man, it's 2027, and you're still using Windows 10?!? :)

LARRY M.
02/2017
5.0
computer repair
  + -1 more
1. Perfectly. He didn't leave until he was assured that everything functioned. Computer is now stable and VERY much faster. 2. Also perfectly (except for my stupidity in learning Windows 10; I'm still working on that.) The new computer and external hard drive are BOTH a revelation. Cost of these two service calls was about $640 (plus the computer and external backup drive I bought). It was worth EVERY penny. Cameron is now my go-to computer guy. He's GREAT.
Description of Work: 1. Cameron replaced a dying hard drive on my wife's computer and migrated all of her programs and data to a new solid state drive. 2. He suggested that I buy a new Lenovo Windows 10 computer to replace my ANCIENT custom-built Windows XP computer, which I did, and he loaded all of my major programs onto it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barry H.
01/2016
5.0
computer repair
  + -1 more
This is the second time we have used Cameron for this type of support. Last time was when we bought two new computers back in 2007 to have them replace old ones. This time too, all went very well. Cameron reviewed with us the extensive list of problems with our current computers and agreed the old must go. He moved all of our old files and documents to the new computers; ensured our wireless gateway between our home offices was working; set up the printers so we could print from any printer from our desktops; reset our security software and installed a few other items he felt would be useful to us. As before, found Cameron friendly, professional and most of all, responsive. He listened and provided the support we needed.
Description of Work: set up two new computer and transfer files from old computer to new ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Cameron Jones Computer Services
Thanks [Member Name Removed]! You guys do a pretty good job of keeping things running well considering I only come out every 7 years to set up a new computer :) See you in 2023! :)

Linda F.
12/2015
5.0
computer repair
  + -1 more
Amazing! Cameron worked around my crazy business schedule. He showed up on time, in fact had sent me a text message from Waze letting me know he was on route and approximately what time he would arrive. He had a few problems with the computers as we had to download all new software since what I had wouldn't work with Windows 10. I had an appointment and he wasn't quite finished but we made arrangements for him to dial in and finish the work, which he did. I have emailed him a number of times and he is incredible prompt about responding. I will have him back in January to work on a desktop computer I have, set up an exchange account for email and some other things. Over the years I have used several computer people and never been really satisfied. I was/am totally satisfied with Cameron.
Description of Work: set up two new laptops with software and moved data

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Cameron Jones Computer Services
Thanks Member's Name Removed ! Yeah, the job setting up the two new systems did take a long time but for those reading, much of that time was taken because the data to be transferred from the old computer was really huge, and took a couple hours even using the fastest possible method. Thanks for the review! See you next time! :)

Bruce G.
09/2015
5.0
computer repair
  + -1 more
Cameron Jones is a complete professional as an all-purpose technical consultant, which is often a rare commodity among tech folks. He communicates with team members very effectively, stays current with his technical skills, and takes responsibility for fixing errors that creep in during his assignments (as they do with any software project). I would highly recommend him for projects large and small.
Description of Work: For this visit, Partitioned my Dell server to free up disk drive space. Provided general advice on server operation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James D.
08/2015
5.0
computer repair
  + -1 more
Cameron answered my request within an hour and we were able to schedule an appt for the next day. He was on time and very professional. He took the time to understand what we needed done and answered all of my questions. I also run a home business and he was able to provide good insight as to how I want to set up my system. I have already setup a second appt for Cameron to take care of my business computer including adding a new email exchange. I highly recommend Cameron!
Description of Work: Cameron setup our new router, debuged 4 computers (including wiping an older one) and set up new software to insure they would all run smoothly going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Cameron Jones Computer Services
Thanks [Removed Member name]! Looking forward to that second meeting so we can increase your productivity on the work email system :-)

Rachel K.
07/2015
5.0
computer repair
  + -1 more
Cameron and I exchanged a number of emails trying to identify if my Twitter virus was computer-based or connected to my browser. He ran tests both within my Twitter account and via remote access on my computer. When the problem was identified, he took care of the issue immediately. In the process, he also installed helpful software for keeping my computer secure and pointed out some needed updates that I was not aware needed to occur. My computer is running better than ever now.
Description of Work: Cameron got rid of a very annnoying virus in my Twitter account.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cameron Jones Computer Services
Thanks for the follow-up [Removed member name]! I'm glad those Windows updates were installed finally, let me know if you're ready to speed the whole system up now that that's done :)

Maxine B.
05/2015
5.0
computer repair
  + -1 more
.This was my second time using him & I only have superlative reviews for him. My computer was running slowly & I am preparing to move so I wanted a professional like him to check my computer. He is so tremendously knowledgable...he immediately told me that he could add another gigabyte to the machine but since it is not a new one this was all he could do. He explained many things about the machine to me & when he was here before he installed a program he designed that would keep everything up to date. This not only saves me time when I get messages to update, he explained that sometimes some useless "stuff" is added to the computer when we do manual updates. His program works sufficiently & I trust it more than any of the providers I have had. He also added an additional site for me to connect to the Internet which might help with downloading files quicker. He patiently answers all questions with great explanations & I have learned much from him each visit. I cannot praise him too much - he is so valuable & helpful & nice. Be sure to use him - he is worth every penny or more for his visit!
Description of Work: needed him for a second visit to give my computer a tune up ---first used him about 1-1/2 ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Response from Cameron Jones Computer Services
Thanks Maxine! Good luck with your move to New York, and let me know if there's anything I can do to help you from afar. It's not as easy to work on computers remotely, but I'll do what I can :-)

judy M.
03/2015
5.0
computer repair
  + -1 more
Cameron is the best there is. We've relied on his expertise for years and wouldn't consider hiring anyone else to work on our computer system. He's a computer genius who is likable and patient at the same time. Excellent service!!
Description of Work: Performed maintenance and troubleshooting on my old computer, speeding it up and helping it to perform like a dream.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Cameron Jones Computer Services
Glad you guys were happy! I hope this means you think the sped-up computer will last you a few more years before you have to make the jump to a new one!

Deborah W.
02/2015
5.0
computer repair
  + -1 more
he came to our house & he provided all the above services in a friendly and professional manner
Description of Work: updated a 3 yr old laptop, installed new programs, installed new comcast modem, provided excellent user instructions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Cameron Jones Computer Services
Thanks! Let me know if you need any help setting up the new printer!

Shelley J.
12/2014
5.0
computer repair
  + -1 more
Ive used him like three times and he's great with excellent service, responsive, patient, a good teacher and a whole package!
Description of Work: Bought a new computer and smart phones and had questions on how to do things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cameron Jones Computer Services
Thanks [member name removed]! Glad to help :)

Philip S.
10/2014
5.0
computer repair
  + -1 more
Just phenomenal service. Total competence and efficiency. The best computer repair experience I've ever had.
Description of Work: Computer repair. Data restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Cameron Jones Computer Services
My favorite kind of review ;) That's what happens when you take something that someone else screwed up and wasted a ton of time on, and make it look easy all along :) Thanks for the review!

NANCY F.
08/2014
5.0
computer repair
  + -1 more
I contacted Cameron via email on Thurs. Aug. 7 to see if I could set up an appt. for Fri., Aug 8th to remove a virus from my computer. He was booked on Friday but was able to come out that afternoon. Cameron arrived on time and corrected my problem within 40 minutes. I have used Cameron before and plan to use him again for all future computer needs.
Description of Work: Removed virus from my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cameron Jones Computer Services
Thanks [removed members name], glad I could get that removed for you that day! Let me know when the new computer arrives if you need any help :) Cameron

Heather B.
07/2014
5.0
computer repair
  + -1 more
Cameron promptly responded to my request for his help despite it being July 4th. He was very accommodating as to availability for a Saturday house call which was refreshing. He showed up on time and went right to work to get my computer up and running. My issues were compounded given that I didn't really have a virus per say but that issues 'deep' within the framework of a particular program had initiated a stop action in further access to the internet. Though it took a while to identify the problem, he was quickly able to fix it. Further, he set up programs to prevent it from happening again. I would recommend him to anyone who is have computer problems.
Description of Work: Cameron addressed and rectified issues I was having with my computer including access to the Internet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Cameron Jones Computer Services
Thanks guys! I appreciate the review. Sorry it took a bit to find the root of the problem but you can be satisfied that you provided a challenge, not one of the more typical causes of this kind of problem :) Keeps me on my toes!

judy M.
06/2014
5.0
computer repair
  + -1 more
Great experience. Cameron has performed miracles with my PC in the past. He's a true professional with incredible skills.
Description of Work: Set up a lap top and synchronized it with PC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cameron Jones Computer Services
Thanks for the review!

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Electronic Gadget Repair

FAQ

Cameron Jones Computer Services is currently rated 5 overall out of 5.
Cameron Jones Computer Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cameron Jones Computer Services offers free project estimates.
No, Cameron Jones Computer Services does not offer eco-friendly accreditations.
No, Cameron Jones Computer Services does not offer a senior discount.
Yes, Cameron Jones Computer Services offers emergency services.
Yes, Cameron Jones Computer Services offers warranties.
Cameron Jones Computer Services offers the following services: Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.
Ask for details

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com