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Cameron Jones Computer Services

Computer Repair, Computer Training, Electronic Gadget Repair

About us

Local, on-location DC/MD/VA area expert, professional tech support. We don't make you sit on the phone for hours while you get 25% of our attention, we come to your house and fix all your problems on all your devices. And all problems means computers, phones, televisions and wifi are all treated as an integrated system, with data syncing all around. You just can't fix much by working remotely, you end up with half of your problems fixed, and the other half ignored or even made worse. Award winning computer support, troubleshooting, upgrades and education. Jobs are done right the first time, every time.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.0242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 242 reviews

David H.
02/2018
5.0
computer repair
  + -1 more
Mr. Jones cleaned the pc of software clutter and installed an updated operating system, significantly improving performance.
Description of Work: Windows pc had become very slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth N.
01/2018
5.0
computer repair, electronic repair
  + 0 more
Mr. Jones replaced Outlook with Thunderbird which improved performance of my email system. Mr. Jones quickly solved the issue with both TVs. He discussed pros and cons of different model cell phones which would suit my needs and discussed possible replacement of desk top computer with a laptop. He is extremely knowledgeable, professional and pleasant. He respects the fact that I am a senior who grew up in the days of manual typewriters and therefore not a techie and explains things so I can easily understand. I have used his company for several years after seeking a recommendation from a neighbor. I am extremely satisfied with service from his company and highly recommend him to anyone with computer repair issues.
Description of Work: Couldn't access incoming emails after routine Windows updates were made. Computer has some age and also was not responding promptly in many instances. Had problems with two TVs in my home. Am interested in upgrading my cell phone and in the future my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather M.
01/2018
5.0
computer repair
  + -1 more
This repair was extremely convenient because Cameron comes to the house. He figured out what was wrong, supplied a new hard drive and a loaner monitor, and provided links to other items I needed to buy. My computer is now running better than ever.
Description of Work: Repair Mac Pro computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Burton Z.
01/2018
5.0
computer repair
  + -1 more
This man is absolutely the best. I have used his services in the past, and will continue to do so. Extremely highly recommended for all computer issues.
Description of Work: Computer software install and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie B.
01/2018
5.0
computer repair
  + -1 more
Smart home, smart TV, smart phones... setup, troubleshooting, purchasing decisions. Helping to migrate data, settings, programs and preferences from old computer to new, Mac to PC or PC to Mac. Cleaning nasty spyware infections that slow down your computer and compromise your privacy and data. Improving computer performance by upgrading or removing accumulated junk. Setup, troubleshooting and expanding wireless networks. Hardware repair, replacement and upgrades of all kinds. Individual tutoring for anything you need to learn - how to use your new phone, your new Mac or how to manage your digital pictures, and everything else
Description of Work: Revive my favorite 17"Mac, which is no longer made, stop it from crashing, and speed it up. Recommend and setup new system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Constance H.
12/2017
5.0
computer repair
  + -1 more
Cameron Jones has worked on my computer twice, once for an issue with recording software and once because the computer was booting up and waking up very slowly and both times, he was able to resolve the problem quickly, saving me untold time, aggravation and money. The next time my computer misbehaves, it is going straight back to Cameron.
Description of Work: Computer with trouble booting up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rakesh K.
12/2017
5.0
computer repair
  + -1 more
The services needed were minor but Cameron was most responsive, professional and helpful in finding the right solution.
Description of Work: Replace CPU fan, add RAM memory, connect printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
12/2017
5.0
computer repair
  + -1 more
Cameron was terrific. He is down to earth, friendly, and easy to talk with, especially helpful to me, as I am a mostly non-technical person. His patience and clarity of communicating made the appointment a breeze. He had good advice about upgrading (or not), and ably provided me with three viable options to consider. The scope of his services and talents are impressive, and affordable too, always a plus!
Description of Work: Upgrade the operating system, download an app, consult on upgrading system choices

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Christine C.
12/2017
5.0
computer repair
  + -1 more
Very well. Email problems were solved and new hard drive installed which has greatly improved computer speed and performance. Also received expert and unbiased guidance on the purchase of new computer and phone.
Description of Work: Computer assistance and reconfiguration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bonnie B.
12/2017
5.0
computer repair
  + -1 more
Cameron cut my anticipated costs for a new system almost in half by recommending alternatives I would never have thought of. He setup my new system saving me stress and time and is currently trying to speed up and save my old laptop so I can use it for travel. Cameron has been my go-to technical person in three different homes, setups, and computer needs due to my changing priorities and life situations. He has always exceeded my expectations.
Description of Work: consultation and setup of new computer system and upgrading prior laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice K.
12/2017
5.0
computer repair
  + -1 more
Perfectly! I've used Cameron in the past and he's always great. I email him and he responds right away. Work is done quickly and he provides additional information that I wouldn't even know to ask. Totally recommend him for any computer needs.
Description of Work: Transfer data from 4 PCs and 2 hard drives to one external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dabney L.
12/2017
5.0
computer repair
  + -1 more
Cameron was able to remotely take control of my laptop and correct the issues with my IPad, laptop and IPhone. All three now machines now communicate and indicate receipt of messages/texts as well as sending messages/text and deleting messages/texts. He is a master and made it easy to understand and at a very reasonable price.
Description of Work: Needed help with synchronizing IPad and Dell laptop and IPhone when AOL took over Verizon emails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Clark M.
11/2017
5.0
computer repair
  + -1 more
The issue was resolved in a timely and professional manner
Description of Work: Upgrading computer and fixing an Outlook and IPhone sync issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl C.
11/2017
5.0
computer repair
  + -1 more
Perfect. He is invaluable! In no time he had reinstalled the program and started downloading my gazillion photos. He also (patiently!) showed me how I could sort and file my photos for future use. This is not the first time he's had to do this! Cameron was recommended to us by a friend many years ago and he has been the computer guy for our extended family ever since. He responds to my emails quicker than I get back to him and often can help me with an issue without coming out or can help me remotely. He's set up our computers and makes everything about them work more smoothly and efficiently - from backing up (for which he's just recommended a new external drive) to keeping all the programs up to date. He is willing to step you through how to do things - like managing photos. And again patiently and quickly sorts out the mess I've gotten myself into. He will also program other electrical things for you! He organized for our printer to work remotely and has even sorted out tv remotes etc. in the past. If something happens with my computer, I just email Cameron and we just realized that it's been 4 years since he's had to come out to us to fix something. Considering how much we now rely on computers and electronic things, he's really invaluable. And a nice guy who's tolerant of my dog to boot. Highly recommend.
Description of Work: Help with computer issues. I'd lost access to my Picasa site and all my photos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

DAVID B.
11/2017
5.0
computer repair
  + -1 more
As always, very thorough and helpful
Description of Work: Updated 4yr-old computer memory, updated drivers and general system performance review.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Marion R.
11/2017
5.0
computer repair
  + -1 more
Great Quality, reliable and responsive.
Description of Work: Computer, printer, repair, software, training

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
11/2017
5.0
computer repair
  + -1 more
Perfectly as usual. We have been working with Cameron for 10+ years and he is amazing! In addition to total familiarity with all ICT systems, in terms of supporting and improving and servicing and fixing problems, he also helps with connectivity and other internet-related issues (including phishing and other attempted malware) and he will work with you to determine best solution for needs, such as new computer, printer, laptop, etc., providing options and recommendations. He is friendly and easy to work with and incredibly reasonable!! You could not possibly find anyone better!!
Description of Work: Update Apple Computer software and improve speed and functionality. Improve speed and efficiency of Samsung desktop, including adding external hard drive capacity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fiona M.
11/2017
5.0
computer repair
  + -1 more
He diagnoses what was wrong by phone which meant when he showed up the next day, he had the parts needed. He also checked in about questions and inquired the next day how the new set up is going. It's a dream to find a vendor this capable and pleasant to work with!
Description of Work: Cameron Jones Computer Services helps me w/ all of my home office needs. Set up, upgrades, trouble shooting, what hardware and software to invest in. I appreciate how responsive Cameron is both in coming to my home within short period of time when I contact him as well as being responsive by phone and text to help with remote support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

K C.
11/2017
5.0
computer repair
  + -1 more
Cameron performed all tasks promptly and professionally; he is expert on computer tech issues and how to resolve the.
Description of Work: Setting up scanning capability of our color printer; transfering email accounts from verizon to verizon AOL and synching devices for the email accounts; setting up new Gmail account; resolving smart TV internet connectivity problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet H.
11/2017
5.0
computer repair
  + -1 more
Cameron does excellent work. In addition to restoring me to full functionality very quickly, he gave me suggestions for the new equipment I needed both to replace my old PC and to enhance my connectivity (e.g., a docking hub, a signal booster for my WiFi. He also followed up immediately with some issues that arose once I used the new equipment for a bit. His kind of expertise does not come cheap, but I usually only have to do this once every five years or so, so the first rate service is worth it!
Description of Work: I needed a new computer and monitor set up, data restored, new programs downloaded--generally all the things you need when your old PC suddenly dies. He responded very promptly, which I much appreciated as I had some important reports that needed to be completed soon after I lost my PC (to a hard drive failure).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Judyth B.
10/2017
5.0
computer repair, computer training
  + 0 more
Cameron is very skilled and easy to work with. I highly recommend him.
Description of Work: I needed my pictures resized. Some of the pictures in Picasa 3 had expanded to the point only a portion of the picture was visible. Cameron was able to fix the problem easily. I also needed help transferring pictures from my iphone to the computer he also taught me how to share photo albums with other iphone users. I'd had other random problems which didn't manifest during his session with my computer. He had said to txt pictures from my phone of any error notification or problems that pop up on my screen which I'll do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marianna L.
10/2017
5.0
computer repair, computer training
  + 0 more
Cameron Jones is excellent, a magician among magicians, the best computer expert I've ever encountered, and there have been many.
Description of Work: Over the years I have asked Cameron Jones Computer Services for innumerable services, help of every kind, from installing a new PC computer, monitor, printer and occasionally learning how to utilize each to reconnecting and even to changing passwords in case of unwanted intervention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan G.
10/2017
5.0
computer repair
  + -1 more
Cameron was able to resolve the issue and had my computer back to me the next day. Very reasonable rates and excellent service.
Description of Work: My computer would not boot, but it did not seem to be a hard drive failure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan L.
10/2017
5.0
computer repair
  + -1 more
Excellent in all respects significant expertise excellent value
Description of Work: Computer software configuration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dale B.
10/2017
5.0
computer repair
  + -1 more
couldn't have been better!!!!!!!!!!!
Description of Work: computer repair and software support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Electronic Gadget Repair

FAQ

Cameron Jones Computer Services is currently rated 5 overall out of 5.
Cameron Jones Computer Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cameron Jones Computer Services offers free project estimates.
No, Cameron Jones Computer Services does not offer eco-friendly accreditations.
No, Cameron Jones Computer Services does not offer a senior discount.
Yes, Cameron Jones Computer Services offers emergency services.
Yes, Cameron Jones Computer Services offers warranties.
Cameron Jones Computer Services offers the following services: Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.
Ask for details

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com