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Cameron Jones Computer Services

Computer Repair, Computer Training, Electronic Gadget Repair

About us

Local, on-location DC/MD/VA area expert, professional tech support. We don't make you sit on the phone for hours while you get 25% of our attention, we come to your house and fix all your problems on all your devices. And all problems means computers, phones, televisions and wifi are all treated as an integrated system, with data syncing all around. You just can't fix much by working remotely, you end up with half of your problems fixed, and the other half ignored or even made worse. Award winning computer support, troubleshooting, upgrades and education. Jobs are done right the first time, every time.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.0242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 242 reviews

Marion M.
08/2018
5.0
computer repair, computer training, electronic repair
  + 1 more
Mr. Jones expertise in with computersand is an most knowledgeable person to correct any problem! Actually, Mr. Jones has aided me more than once when problems have arisen. He also hasbeen kind enough to correct other minor little things with TV etc. that is a gesture of goodwill.
Description of Work: Mr. Jones actually aided me by his expert knowledge in speaking with the techie about my land line malfunction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie F.
07/2018
5.0
computer repair
  + -1 more
On this visit, Cameron easily figured out why our new router wasn't working and reconnected our wifi extender to ensure we had a strong wifi connection throughout our house. He also took the time to check our smart tv to make sure it was connecting properly with wifi. He's actually the one who suggested and installed this extender as a solution to our wifi transmission problem several years ago, a problem that was causing chaos in our family as it was impeding the completion of homework anywhere above or below the first floor of our house. In addition to solving the particular problem at hand, on any given visit Cameron will look for other ways he can facilitate our family's interface with the computer or phone, including software updates, data back up, messaging, and even family sharing of photos. This time he figured out how to fix a complicated issue regarding emails that I have designated to send to a particular folder but were still appearing on my phone and being improperly mislabeled (not a critical problem, but still a nuisance). Last time, in addition to saving me from having to buy a new computer monitor after mine went haywire, he resolved another longstanding issue I had with I-tunes due to apple id interference. Cameron is smart, capable, resourceful, thorough, reliable, and I would trust him with any of my computer needs both personally and professionally.
Description of Work: Cameron has been fixing various technology problems for our family for several years now. As a family of 5 with increasing ipad, laptop, printer and iphone needs, Cameron is the one whom we count on when something doesn't work properly. We also call him annually for general tune-ups and seek his advice for all our technology needs. Most recently Verizon installed a new router without attending to an extender we had connected to the previous router. Our wifi stopped working within a few days of Verizon's visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pam W.
07/2018
5.0
computer repair, electronic repair
  + 0 more
I have been using the services of Cameron Jones for many years now. He's always been able to answer all my questions promptly either by phone or coming to my house to help. He's very professional, courteous and just a nice guy! I highly recommend Cameron Jones.
Description of Work: New router installation, update computer, installed Amazon Prime on my Smart TV, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet K.
07/2018
5.0
computer repair
  + -1 more
Cameron Jones came exactly on time, did a wonderful job fixing all the issues, gave me perfectly clear explanations of things that I needed to understand, even though I am not an electronically savvy person. Now the computer and the phone do work fasted, the screens a bright. I have some other devices that I will need to work with in the near future, so Cameron Jones will be the person I call. Thank you very much for a great service!
Description of Work: 1. I have a chrombook computer. My home page was messed up, some apps needed to be changed/removed, the computer worked slow. 2. I have a verizon smart phone, which also worked slow, the screen was pretty dark, and I needed to add a second language keyboard/button.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS A.
07/2018
5.0
computer repair
  + -1 more
Cameron Jones has been the "go to computer fixer" for me and my family for years. We started with Cameron when we lived in McLean, VA. Even though we moved to FL a year ago, we continue to use his services as he can service our computers remotely because (as they say) "there's an app" for doing that!
Description of Work: One of our first experiences with Cameron's computer skills was his figuring out how to access a computer for which we had forgotten the password. Later he found ways to solved computers that were so messed up they were useless to us. We absolutely couldn't manage our computers without his expert help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie B.
06/2018
5.0
computer repair
  + -1 more
Went well in the end, but the computer is toast. He helped us figure that out as well as provided a reasonable and cost effective way to get back on our feet.
Description of Work: Dead computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Emily Y.
06/2018
5.0
computer repair
  + -1 more
I work at home (and have no facility with technology) and Cameron has been my IT go-to for years. I totally rely on him He has set up all my technology, makes sure it keeps humming, and is smart, reasonably priced, highly responsive, and prompt. He is the best and everyone I've recommended him to has thanked me.
Description of Work: Computer updates and printer set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
05/2018
5.0
computer repair
  + -1 more
So many hours of my life were wasted re-reading confusing manuals and talking to help desks on various tech issues. We started hiring Cameron a few years ago and he solved everything quickly and effectively. He’s very punctual and professional but also just a super nice, funny guy. And he had helpful advice on the efficacy of various apps, security devices and technologies I had been considering... highly recommend - in fact I have already shared his name with a handful of people
Description of Work: Retrieving old docs from ancient desktop, cleaning up slow laptop, connecting stubborn printer to network

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nancy B.
05/2018
5.0
computer repair
  + -1 more
Cameron diagnosed the problem quickly, and based on my e-mailed explanation of the problem, came with the backup drive.
Description of Work: Needed a new backup drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi P.
05/2018
5.0
computer repair
  + -1 more
We have used Cameron multiple times for my small company over the past few years. Each time, he has resolved the problem efficiently, provide professional and courteous service, and has been timely. I highly recommend hiring Cameron for all your computer and IT needs. You won't be sorry you did!
Description of Work: Computer help -- many times!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
05/2018
5.0
computer repair
  + -1 more
Cameron did a terrific job with my new computer setup. He's quick, honest and helped me (a VERY non tech person) understand what I needed. It's the most efficient tech appointment I've ever had. I've tried several services in the past and without question, Cameron will be my new go-to for IT services.
Description of Work: New Mac setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet W.
05/2018
5.0
computer repair
  + -1 more
Cameron was extremely helpful. I will definitely be calling upon him again.
Description of Work: Serious computer problems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Sari C.
05/2018
5.0
computer repair
  + -1 more
Cameron is fantastic. He helped us troubleshoot our router connectivity issues, some laptop functionality issues, and some Microsoft questions. He is smart, efficient, and easy to work with. We strongly recommend Cameron.
Description of Work: Help with my pc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra H.
04/2018
5.0
computer repair
  + -1 more
Seamless. My IT knowledge is basic so Cameron had free reign to transfer data, which he seemed to do expertly. He then answered questions I had as I tried out my new laptop. All is working well. I appreciate that he is nearby and responsive.
Description of Work: transfer of data from an old laptop to a new laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Frank T.
04/2018
5.0
computer repair, computer training
  + 0 more
It went very well. I've used Cameron for the past three years or so -- on average, a house call perhaps once every nine months, when I run into difficulty figuring out how to do things on my home computer system. I usually send him an advance list of issues on which I need help. Cameron is punctual, professional, and very skilled, and he goes through the various issues efficiently. He is also very good at explaining and teaching what he is doing. I recommend him highly.
Description of Work: Computer help

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Madonna H.
03/2018
5.0
computer repair
  + -1 more
We think Cameron is just great. As you see, he gets an A on all the above questions. He is dealing with computer novices here, and he is always ready to help and is very patient. He has been here a number of times, setting up a printer network, installing a new hard drive, fixing our mistakes with a modem, etc.. This latest visit he checked our misbehaving screen, and came a few days later to install the new one we ordered. He also updated an older computer we also use. We think he's gone above and beyond what is necessary. And, he really knows his work, and can explain it in terms we understand. We would recommend him to anyone, and can't say enough good about him. He is a real find for all things computer.
Description of Work: computer trouble-shooting, upgrades, instructions, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George B.
03/2018
5.0
computer repair
  + -1 more
It went very well. Cameron is very knowledgeable and skilled, prompt, works quickly and makes sure you're comfortable with your set up when he's done.
Description of Work: Fix a printer-computer glitch. But we ended up doing much more than that with a new, solid state hard drive, all my data transferred and Windows 10 installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
03/2018
5.0
computer repair
  + -1 more
Timely and professional service. Cameron has a great store of PC and iMac knowledge and good problem solving skills. He took several approaches to fix one issue, determined to find a solution to the problem. He makes asking questions easy and answers to make certain that non technical people can understand. Highly recommended.
Description of Work: Fix mouse/keyboard issue. Upgrade desktop with SSD drive for speed boost. Solve iMac, Airport Express and iPhone issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
03/2018
5.0
computer repair
  + -1 more
We had someone else set it up, but were not pleased with the result. Cameron showed up on time and got right to work. He spent about two and a quarter hours fixing the system so that it actually worked the way we wanted it to do. In addition, he made some recommendations regarding software. He also set up remote access to our system so that he could help us when problems arose. After he left, he contacted us several time to see that things were working the way we wanted. He remotely helped us fix some problems with our email. Everything works great and we are happy that we have someone who we can rely on to keep it running that way. One note about the cost. His rate is $120/hour, but he charges by the quarter hour. Also, since we are located outside his normal "service" area he did charge us a minimal travel charge.
Description of Work: Hired Cameron to come to our house to fix the set up on our new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David W.
02/2018
5.0
computer repair
  + -1 more
The whole process went well. Took a few days to get the replacement part, but it would have regardless of where I went to have the service. Most big service places would have had to send the laptop out to a repair center, and it would have been gone for weeks. Cameron got the part, and came to my home to do the work, which was done in a matter of minutes. Cameron is very personable and easy to work, and his prices are very reasonable. This is the 3rd time I have used his services.
Description of Work: replacement of a laptop fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
02/2018
5.0
computer repair, computer training, electronic repair
  + 1 more
He has been very accommodating when I have had "emergencies", sometimes able to diagnose and get me gong over the phone or email. A pleasant person to be around and the prices are extremely fair. A rare find for IT help these days!
Description of Work: He has provided ongoing hardware and software support to my small business for more than 8 years. Several times a year he will respond to my requests, offering good advice on how to make my systems work for my particular needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison T.
02/2018
5.0
computer repair
  + -1 more
Cameron is VERY knowledgeable and capable. I have used his services MANY times and he has always resolved the problems. I highly recommend Cameron.
Description of Work: Windows software was not updating regularly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lemoyne B.
02/2018
5.0
computer repair
  + -1 more
Cameron arrived, on time, and as promised, got the system working within twenty minutes of his arrival. Turned out a CABLE needed replaced. Cameron had one on hand. Connected the system, and with time to spare, assisted in the data migration from the old system to the new system. Earned my trust.
Description of Work: Purchased a DELL system that could not communicate with all the products and accessories purchased. DELL Pro Support could not solve the problem after three weeks of trying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

julie G.
02/2018
5.0
computer repair
  + -1 more
Fantastic! I emailed Cameron last night about the need due to a specific program and he was able to squeeze me in today! It only took an hour. He's an expert, explains what he doing, and is very affordable. I've been using his services for at least 5 years and highly recommend!
Description of Work: I needed more memory installed in my desktop computer and an external battery connected to it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles H.
02/2018
5.0
computer repair
  + -1 more
Have retained Cameron as needed for the last 5 years. He is prompt, professional, and really good! Has resolved all of my problems over the years and has suggested and performed upgrades and modifications that keeps my old Mac chugging away.
Description of Work: Computer repair/updates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Electronic Gadget Repair

FAQ

Cameron Jones Computer Services is currently rated 5 overall out of 5.
Cameron Jones Computer Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cameron Jones Computer Services offers free project estimates.
No, Cameron Jones Computer Services does not offer eco-friendly accreditations.
No, Cameron Jones Computer Services does not offer a senior discount.
Yes, Cameron Jones Computer Services offers emergency services.
Yes, Cameron Jones Computer Services offers warranties.
Cameron Jones Computer Services offers the following services: Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.
Ask for details

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com