Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Cameron Jones Computer Services

Computer Repair, Computer Training, Electronic Gadget Repair

About us

Local, on-location DC/MD/VA area expert, professional tech support. We don't make you sit on the phone for hours while you get 25% of our attention, we come to your house and fix all your problems on all your devices. And all problems means computers, phones, televisions and wifi are all treated as an integrated system, with data syncing all around. You just can't fix much by working remotely, you end up with half of your problems fixed, and the other half ignored or even made worse. Award winning computer support, troubleshooting, upgrades and education. Jobs are done right the first time, every time.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.0242 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 242 reviews

KIRSTEN O.
02/2019
5.0
computer repair, electronic repair
  + 0 more
Wonderfully!
Description of Work: Wifi improvements in house and hard disk replacement on laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Judith T.
01/2019
5.0
computer repair
  + -1 more
Excellent.
Description of Work: Removed "bugs" and updated two computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terri H.
04/2018
5.0
computer repair
  + -1 more
Cameron Jones IT is the BEST!
Description of Work: We needed a new computer set up at our animal hospital and we needed it meshed with the other system we already used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hilary H.
03/2018
5.0
computer repair, electronic repair
  + 0 more
Perfect as always!
Description of Work: I needed a new laptop to have items installed and make sure it was similarly set up to my desk top. He did everything remotely since I have been a client of his for over 12 years. He also did a check on my PC which was very comforting. He also installs programs which help to keep the computers up to date. Charming and punctual and I have recommended to many businesses which makes me look good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don B.
03/2018
5.0
computer repair
  + -1 more
Very well mission accomplished
Description of Work: Help with loading tax prep software from a CD ROM after Turbo Tax rep could not get that done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ned M.
02/2018
5.0
computer repair
  + -1 more
Cameron worked a miracle for us!
Description of Work: Figuring out and rejiggering laptops, iPhones and TV. Replaced a hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

Ann S.
01/2018
5.0
computer repair, computer training
  + 0 more
Very efficient
Description of Work: Help getting the information from old computers, looking for photos that didn't transfer to current computer, set up new airport, apple tv etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Thomas K.
11/2017
5.0
computer repair
  + -1 more
Successful. Timely an as agreed.
Description of Work: Data transfer from Windows based computer to Mac computer. Big job. Also, software installation and IMAC training.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Eugene R.
05/2017
5.0
computer repair
  + -1 more
Excellent work
Description of Work: We were very happy with the computer service provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Melanie C.
04/2017
5.0
computer repair
  + -1 more
Extremely well.
Description of Work: My 101 year-old mother needed help with her laptop. Cameron was wonderful as he explained what was going wrong with her computer and how to fix it. He worked his magic and made the laptop easier for her to use and showed her some shortcuts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ellen P.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My attempt to install Windows 10 did not go well. Wiped out my files and programs and could not boot up. They were able to schedule a visit quickly. They figured out the problem, restored my computer to its original state, downloaded my backup files from the cloud, and removed Windows 10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Cameron Jones Computer Services
Thanks for the review [Member Name Removed] Hopefully someone being tempted by the upgrade reads your testimonial before clicking yes. It's not that windows 10 is a bad operating system in any way, it is just that upgrading operating systems is very complicated and difficult, and often has some part that fails. Most people should just keep whatever operating system their computer came with. You know where to find me if you need me again! :-)

GWENN G.
08/2009
5.0
computer repair
  + -1 more
They were able to come out right away which was great. We called the computer manufacturers and they could not help us so we called Cameron Jones Computer Services. He came right out and told us that it was a hardware problem instead of a software problem like I thought it was. He told us that there was more memory than was necessary and he gave us some options for fixing it. So the two options were (1) remove the memory from the faulty slot and move on with less memory (which would have slowed the computer down) OR (2) remove both memory chips and insert a double-sized chip into the one working slot. We chose option one, and so far that seems to have been the right decision.
Description of Work: Cameron Jones Computer Services came out to repair my daughhter's laptop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cameron Jones Computer Services
I'm really glad it turned out to be something easy to replace - often with laptops having a blue screen like this it can be very tricky to diagnose and sometimes impossible to replace the offending part. I'm glad you were happy with my service!

Jane L.
08/2009
5.0
computer repair
  + -1 more
After having a terrible experience with another company which left my problem unsolved, I found Cameron on Angie's list and called him in a panic. He walked me through the "fix" in less than 15 minutes. He also suggested that my hard drive may die soon. I will use him when I return from vacation to replace my hard drive. He couldn't have been nicer and knew exactly what to do despite the fact that I was using a back-up service he had never encountered. He was smart, helpful, understanding and generous with his time. I love this man!
Description of Work: My Outlook wouldn't open and I had tried everything I knew to get it open. I also had used a Geek service which didn't succeed in solving my problem. Cameron walked me through the fix over the phone and my computer is now humming along.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cameron Jones Computer Services
Thanks so much! :) I'll try not to get too busy.... though your review is not going to help! :)

BARBARA W.
08/2009
5.0
computer repair
  + -1 more
Completely satisfactory service. I would definitely use Cameron Jones again.
Description of Work: Cameron Jones reconfigured connections between my computer, DVD player, television, phone, and printer. He also installed and set up my new Netflix Roku service. He was by far the most skilled computer person I have had. I've hired computer experts and paid Verizon for service visits at least six times over a period of years. But Cameron Jones was the first person who ever made it possible for me to use the fax and scan functions on my printer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Cameron Jones Computer Services
Thanks ! The Netflix streaming box is really a cool device, I'm glad you're enjoying it!

Carol C.
07/2009
5.0
computer repair
  + -1 more
I would recommend Cameron to anyone. He responded to my email that same day and was completely flexible about coming to my house or me coming to his to check my laptop. I ended having the leave the laptop with him so he could reload it and he called me back right when he said he would to let me know it was finished. He was professional, fair, friendly... an excellent find and I would highly recommend him to anyone having computer problems.
Description of Work: My laptop went on the blink and I had called Microsoft and Dell to try and get help, but it was too complicated, so I checked Angies List and found Cameron Jones. I brought the laptop to his "office" which he operates out of his apartment. He detected a virus within the first 15 minutes and had to basically reconfigure my hard drive since the virus had ruined my ability to operate the computer. He was helpful with some additional assistance I needed with getting my IPOD sorted out and helped me again over the phone once I got home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Cameron Jones Computer Services
I'm glad it worked out. It's never great news when you have a virus so integrated in your system that it requires a reformat, but at least the data was safe and the story had a happy ending.

Mary C.
06/2009
5.0
computer repair
  + -1 more
Cameron contacted me immediately after I emailed him and said he could come the next day. He called the next day and said he could come early if I was available which I was. My computer was not working at all due to a spywear infection and Cameron knew right away how to fix it. He was easy to work with, fixing all the little items I had problems with and explaining everything to me. It all took a little over 2 hours. I liked that he was aware of the cost, and did not want to just sit there while programs were running.
Description of Work: Cleaned spywear infection. Installed and showed me how to run MalWareBytes to remove any future spywear. Set up automated backup icon on my desktop so I will have backup to an external hard drive. Made my wireless network secure. Showed me how to use Picasa for my camera.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

stephen H.
03/2009
5.0
computer repair
  + -1 more
I had been fooling around for days without success before I finally broke down and sought professional help. I e-mailed Cameron on a Saturday morning and he got back to me by phone in a couple hours. While he was willing to come over on the weekend, he said he preferred to come during normal working hours if convenient. We weren't in a big hurry so that was fine and my wife was going to be home Monday so we set a time for late Monday afternoon.. We had a big snow that Sunday evening and schools were closed on Monday so my wife was home all day and called Cameron to see if he might want to stop by earlier. He lives in our neighborhood so that was no problem. I was not home when he came but my wife reported that he was very efficient and got our wi-fi up and running on our old computer very quickly. As to the slowness, he removed some unnecessary security software and added 1 gigabyte of RAM which makes the computer perform like new. He was friendly, helpful and efficient and we will definitely use him again when we replace our old computer. Cameron charges by the hour (in quarter-hour blocks) so you really only pay for the time he's there plus travel time (which in our case was nothing since he's in the neighborhood). I had never used a professional before to help with our home computer stuff, but after this experience I will-- just because it saved so much time
Description of Work: We recently moved and had to switch internet providers which required me to hook up a wireless network in our new house. I was unable to get one of our two computers to access the network. Additionally, that same computer (only 5 years old) was extremely slow-- to the point that it took approximately 20 minutes just to start up. Cameron came to the house, cleaned off unnecessary security software that was slowing the older computer down, intalled 1 GB of new RAM and got both computers properly hooked up to our network. Everything was working fine by the time he left.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

LEONARD P.
03/2009
5.0
computer repair
  + -1 more
We are planning on having Cameron here again to look over our several computers and see what minor upgrades can be implemented to speed them up.
Description of Work: Our printer suddenly stopped. We spent hour trying to trouble shoot it ourselves. He fixed it in 15 minutes and then did some additional work on our other machines to 'tune them up' while he was here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Scott M.
02/2009
5.0
computer repair
  + -1 more
I have used other computer pros in the past and Cameron is certainly exceptional.
Description of Work: Set up of new netbook computer on wireless network; installed additional memory; installed remote access; created shared network folder. Superb professional; very reasonable price; explained everything thoroughly; would definitely recommend this company without hesitation; booked appointment with in one day. I also am blind and use a screenreader. Cameron was not at all put off by this specialized software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

ADRIANA H.
01/2009
5.0
computer repair
  + -1 more
Contacted Mr. Jones by email and, by that same evening, he was already working on our two older laptops. They were incredibly slow and barely worked and since we had no idea what was wrong them, we weren't sure they could be fixed. I told Mr. Jones I need just one of them to be able to run Word. He cleaned up one of them, which works fine. The other was a bit beyond the money we wanted to spend but, according to Mr. Jones, he still spent a good deal of time getting it to work. I had both computers back within 48 hours. Given the time he likely spent on them, I'd say his prices are pretty reasonable.
Description of Work: Repair of an older, non-functioning laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Robert V.
12/2008
5.0
computer repair
  + -1 more
My computer (a Dell I got back in 2002) was running very slowly. It took forever to boot up. When I tried to navigate web pages but it was painfully slow (like dial-up). When I was about to get a new TV and internet provider in my house, I wanted to make sure that I could actually enjoy it on my computer (buying a new computer was not an option). I wanted to find someone who could make my computer faster and extend its useful life to me for another 2 years. I found Cameron on Angie's List and chose him based on reviews, his website, and his proximity. Cameron was very responsive to my emails when I contacted him to see if he could help me. He was able to come over a couple of days after the initial correspondence. He showed up when he was supposed to (actually a little early). I don't understand "geek speak," so I was very pleased that he was able to explain things in a way that I could easily understand. He recommended adding memory. Given the age of my computer, he could only add 512 MB; this cost about $80. He also spent a lot of time removing junk he thought was slowing down my machine (e.g., an old anti-virus program and some random start-up programs I didn't even know were there). He also downloaded some free programs he thought I could use and he took time to explain to me how some web browsers might be safer to use than others. He was out the door in 90 minutes. Everything went very smoothly. He is easy to understand and very knowledgeable. I would definitely use him again and would highly recommend him.
Description of Work: Cleaned up computer to improve speed; added 512 MB of memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

je G.
11/2008
5.0
computer repair
  + -1 more
Great. Very nice young man on the phone... knowledgeable.
Description of Work: My speakers were not working after moving from the UK to the US. Cameron said it would be more economic to simply buy speakers at Best Buy and install them easily myself. He then went on to explain how I could do it. Genuine man, trying to help me save money, as he charges $90 per hour and new speakers would be substantially less. I will use him again if I have computer problems.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

MEGAN L.
07/2008
5.0
computer repair
  + -1 more
I called him because I wanted him to transfer data to a new computer. Also, I wanted him to fix my old computer. He determined that the old computer was failing and deleted personal items before shutting it down permanently.
Description of Work: Installed all data from on dell computer to new dell computer. Set up various programs & printer to work with new computer. He also advised on the purchase options and the best deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Eric G.
12/2007
5.0
computer repair
  + -1 more
I was completely satisfied with all aspects of Cameron's work; I got an appointment two days after I originally called him, he called the morning of the appointment to let me know he could come out even earlier if that would work better for me, he showed up on time, was very professional, and on top of all the work he performed, he answered a ton of questions and provided me some great recommendations. He also let me know that if I had any problems or questions in the future I could call or e-mail any time. The day after he did the work I had an issue on the laptop, emailed him in the morning, and it was fixed that night. Great work all around and I will definitely call him again for any computer issues.
Description of Work: Set up new HP desk top computer and transferred over all data and several programs from my laptop. Removed several unwanted programs from both computers, updated wireless card drivers and router software to improve laptop wireless performance, and networked both computers to our printer. Also created new profiles and a new e-mail account, and researched and installed a nifty work-around for an MS Vista "glitch" that does not allow vista to recognize and maintain diff resolution settings for diff profiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

MARION A.
08/2007
5.0
computer repair
  + -1 more
Cameron came to my home when he said he would. He explained what he was doing as he quickly solved every problem. He even suggested fixes and programs to further optimize performance (no extra charge for this). He will answer simple questions by phone or email. Now I feel much more secure knowing that should any computer issues arise, Cameron Jones will be available to diagnose, advise and solve the problems.
Description of Work: Cameron installed more RAM in my computer. He removed unnecessary programs and improved start-up performance. He installed various programs and updated video card drivers. An automated backup system was installed. Later, he diagnosed a problem with my DSL (Verizon had to come to fix a line).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Electronic Gadget Repair

FAQ

Cameron Jones Computer Services is currently rated 5 overall out of 5.
Cameron Jones Computer Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cameron Jones Computer Services offers free project estimates.
No, Cameron Jones Computer Services does not offer eco-friendly accreditations.
No, Cameron Jones Computer Services does not offer a senior discount.
Yes, Cameron Jones Computer Services offers emergency services.
Yes, Cameron Jones Computer Services offers warranties.
Cameron Jones Computer Services offers the following services: Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.
Ask for details

Contact information

2614 N Rockingham St, Arlington, VA 22207

http://www.CameronJonesIT.com