Local, on-location DC/MD/VA area expert, professional tech support. We don't make you sit on the phone for hours while you get 25% of our attention, we come to your house and fix all your problems on all your devices. And all problems means computers, phones, televisions and wifi are all treated as an integrated system, with data syncing all around. You just can't fix much by working remotely, you end up with half of your problems fixed, and the other half ignored or even made worse. Award winning computer support, troubleshooting, upgrades and education. Jobs are done right the first time, every time.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.
I couldn't get the printer to print. Cameron Jones came over within a day of the call, fixed the printer and basically cleaned up my computer, got rid of things I didn't need and added more meory to make it work faster
Description of Work: Cleaned up my computer, added more memory; fixed problem with printer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Cameron Jones Computer Services
Thanks Member! Let me know how it works in the future!
Elise B.
12/2010
5.0
computer repair
+ -1 more
It went very well and very quickly. The new drive works superbly, and I was spared the need to re-install many old programs. The crucial ingredient supplied by CAMERON JONES COMPUTER SERVICES is expertise. Yes, the customer (an experienced PC user) could eventually get the job done on his or her own. But how long would it take? Would the job be reliably done, or would part of it need to be re-done. This vendor did the job correctly and quickly, right out of the gate. For this custormer, it was well worth the price.
Description of Work: Replace failing hard drive; move data from failing drive to replacement drive (purchased by the client); run checks to ensure the new drive was working.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Cameron Jones Computer Services
Thanks for the review Member! I'm glad to hear it was worth the price. I don't like that C for price - I keep my prices (well) below those of the big national competitors that everyone's heard of at the big box retailer, not to mention higher quality (by far). Let me know if there's anything else I can do for you! Cameron
Linda C.
11/2010
5.0
computer repair
+ -1 more
We have 5 computers that connect to our wireless network as well as our son's myriad games. Our son moved the router to a place where the router was knocked off often and the antenna was broken. There were wires everywhere and wireless service to the computers throughout the house was spotty. Cameron came in and assessed the situation, suggested a way to serve our son's gaming connectivity needs as well as our computer wireless needs. He looked the other computers and implemented some "fixes" that will allow them to receive signals better. He installed a new router and made good use of the old one (for the computer games). He was very patient with our big dog who became quickly attached to him (and he had to step over) as well as the rest of the family who wanted to be there while he did his work, answering everyone's questions and helping our daughter with downloading information from her computer.
Description of Work: Provided and replaced a router (and provided some other wiring and supplies) and resolved some networking issues, checked other computers and resolved issues and reduced a tangle of wires making work area safer and reducing likelihood of future wireless connection problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Cameron Jones Computer Services
Thanks for the review Member! Now for the hard part - getting him to throw out some of those old gaming consoles and give you your living room back! :)
Robert G.
10/2010
5.0
computer repair
+ -1 more
He was able to calm my nerves. I was very concerned that I was going to lose the data and he reassured me he would be able to recover it.
Description of Work: He was able to repair a computer and recover the data.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Cameron Jones Computer Services
I should start charging therapist rates, as often as I hear that! Losing your data can be really terrible, I'm (always) when whatever the problem is, it doesn't involve data loss. Those pictures are irreplaceable!
Darla C.
10/2010
5.0
computer repair
+ -1 more
It went well. I was a little unhappy about the charge for travel time to get to my office, but I would gladly pay it again. Cameron is very competent and quick. I feel like the $300 I spent I will easily make back in increased efficiency. If you need competent help, call Cameron. He is worth every penny.
Description of Work: He came to my real estate office and set up a printer/scanner. He also set up a printer at my home office. I was not able to print out anything at either office (or scan). He also did some extras, like downloaded some pictures on my home screensaver.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Cameron Jones Computer Services
Thanks for the review! Just to clarify for anyone reading this review: I understand the issue with the travel time charge, but since I charge in 15 minute increments and have no minimum or "first hour" charge, charging travel time is a must. I cap it at 20 minutes. Because of my charging practices, I could make a 30 minute drive and end up fixing a problem in 30 minutes, then have to drive 30 minutes back home. If I didn't charge for the drive, people who were further than 5 minutes from my location would have a much harder time getting me to come, as it would literally be costing me money every time I did a job like the 30 minute one described above, where I would be paid only $45 despite investing an hour and a half in the work. In my experience, most people who do this sort of work tend to charge a very large first hour charge, and lower after that. While that is not stated to be a travel charge, that's exactly what it is. Sorry to be so wordy! Glad to hear you're happy with the work! Cameron
JANET S.
09/2010
5.0
computer repair
+ -1 more
I emailed him a description of my problems and he got back in a timely manner. He was not only responsive in getting back to me but on time for my appointment. Was very professional, pleasant and worked in an efficient way. Would recommend him to anyone with a computer problem or other help with computers. Am so glad I found him on Angie's List and any Very Satisfied with all he did.
Description of Work: Reconnected wireless printer and fixed desktop monitor problem, upgraded computers to run better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Cameron Jones Computer Services
Thanks
Heidi O.
09/2010
5.0
computer repair
+ -1 more
Cameron originally was ask to what we thought was a quick fix on MAC laptop. The laptop is considered "old" by technical standards. As we got into pricing the part, the part was about $200 over what we had anticipated and additionally the fix might not work right. Cameron was very professional. He gave me his opinion, which was, buying a computer will probably in the long run be better for my pocket book. I was very appreciative of his candor. Some shops would have done the work and send me on my way. Cameron also offered to do the work if I wanted with a limited warranty. I will definitely use him again.
Description of Work: We need a new monitor and some work done on a MAC laptop. Cameron helped us find the exact part - he is very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Cameron Jones Computer Services
Thanks for your review! I'm sure we ended up making the right decision not to pour so much money into the laptop. You know where to find me if you need anything in the future!
DAMIEN D.
08/2010
5.0
computer repair
+ -1 more
Great experience. He is now our go to IT guy for the home.
Description of Work: Cameron fixed a "fried" sound card, generally cleaned out the inside of the CPU and installed an additional 1GB of RAM. He came to our home same day after working with me over email to consider what may be ailing our computer. He was timely and worked efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
virginia S.
08/2010
5.0
computer repair
+ -1 more
Excellent computer person. Totally professional.
Description of Work: PC had virus. Cameron not only fixed it but looked at it a second time without charge when I felt it was still not working properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kevin W.
08/2010
5.0
computer repair
+ -1 more
He fixed my computer within a couple of days and I was able to pick it up over the weekend. He installed a larger hard drive, which is a huge help. He saved me hundreds of dollars over what it would normally cost and did a fantastic job. Highly recommended.
Description of Work: The hard drive for my MAC crashed. He installed a new hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Cameron Jones Computer Services
Just what I like to hear! I can only imagine what the Apple store would charge for a job like that!
MERVINA S.
06/2010
5.0
computer repair
+ -1 more
Cameron was prompt, professional and courteous. He installed all my devices, transferred the date from my old computer, rendered the hold hard drive useless and made some recommendations on software for my new computer. His pricing is fair - I did some research with other firms before hiring him. All in all I highly recommend him.
Description of Work: I hired Cameron to install my new PC and wireless printer. I emailed him on a Sunday afternoon to get an estimate which he responded to promptly. Even though he was leaving town the next day for 2 weeks he fit me into his schedule on Monday morning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$277.5
Response from Cameron Jones Computer Services
Just have to clarify that you *wanted* me to make your old hard drive useless :) Someone might get the wrong idea! Glad you're happy! cameron
AMY F.
05/2010
5.0
computer repair
+ -1 more
It was great! Cameron came exactly when he said he would and immediately got to work. He let me know what he was doing and why and worked and worked until he solved the problem. We're so happy we can get onto the web now!
Description of Work: Cameron addressed the problem we were having on our home computer getting onto the internet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Cameron Jones Computer Services
Thanks Member! Isn't it hilarious that they ask you how old your house is in response to a computer repair? :)
virginia S.
05/2010
5.0
computer repair
+ -1 more
Excellent computer person. Arrived on time, Did not stop until finished. Answered all questions. Fixed all problems on our list.
Description of Work: Was able to clean up problems with computers we've had for months and printers that we've had for more than a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Cameron Jones Computer Services
Thanks Member!
Michael W.
05/2010
5.0
computer repair
+ -1 more
Cameron offered to come to my house to fix the problem. Because I did not need the laptop, I dropped it off at his house. He fixed the problem and recommended that I add memory to the machine to make it faster. When I picked up the laptop, he had also installed free software to help with some other applications that he saw I used. It was an overall great experience and I will use him in the future!
Description of Work: My laptop got a virus and stopped working entirely. I looked on Angie's List and took it to Cameron Jones for repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Cameron Jones Computer Services
Thanks for the comments - I'm glad I was able to get it repaired for you. I'm always glad to hear the positive feedback!
Virginia V.
04/2010
5.0
computer repair
+ -1 more
I had very foolishly let some malware onto my laptop and in trying to remove it only made things worse. Cameron Jones figured out the problem, removed the offending software, checked to make sure all was right with my machine and then set up a wireless router that I had not been able to set up. He also took the time to answer some unrelated questions I had about smart phones and internet service providers. Mr. Jones was very knowledgeable and did an excellent job. I would definitely use his services again and would recommend him to anyone in need of computer repair.
Description of Work: 1. Removed malware from my computer. 2. Installed wireless router
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Cameron Jones Computer Services
Glad you're pleased with the job! Let me know next time you need anything. Cam
Pamela W.
03/2010
5.0
computer repair
+ -1 more
Now we can access the DSL connection without difficulty and all 3 computer systems are running at a quicker speed. It is great having a trustworthy technical contact to assist us as we progress our physical therapy clinic into the age of electronic documentation........ he took an entire level of fear and anxiety off my shoulders. thanks Cameron!!!
Description of Work: Our office computers were no longer able to get onto the DSL connection. He did some wonderful troubleshooting of the modem, router, software and hardware....... allowing me to watch and ask questions the entire time. Then after a bit, he finally determined the issue was with the router as well as all the tinkering I did to try to correct the issue that kept occurring over the past few months. While working with the DSL connection, he observed the slow speed of the systems and was able to tweak some software and installed additional memory.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Cameron Jones Computer Services
I'm so glad we were able to get everything figured out! Get you a few more years of life out of those computers too :)
THOMAS A.
03/2010
5.0
computer repair
+ -1 more
Cameron arrived at our front door a few minutes early and within minutes was fixing the non-fixable. We were ready to back our sedan over a couple of messed-up laptops which he debugged and restored to usefulness. Since his visit he has remained available to answer numerous follow up questions via email. Cameron is without a doubt the best at what he does that we have ever known. Over the past 11 years, we have used a number of stores and individuals to work on our computers. Cameron is tops.
Description of Work: Cameron was able to revive a "dead in the water" computer by ridding it of spyware and installing Windows 7 plus new anti-virus software. The Windows 7 purchase accounted for about $130 of his charges (out-of-pocket expense).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Cameron Jones Computer Services
Thanks guys! I'm glad you're happy with the work! I wish Microsoft would give away those Windows 7 updates to fix the mess they've made recently, it would really make these upgrades much more reasonable! But in the end I'm glad we got you a PC that finally does its job as it should. I definitely want to make sure you're pleased with the email setup as we left it. From our last conversation I think there are still some nagging questions to work out, right? Drop me a line and we'll get them taken care of!
Lane S.
03/2010
5.0
computer repair
+ -1 more
He was able to come out right away. Someone I used before for a computer problem said, "Well, I could probably come out next week." I appreciated Cameron's sense of urgency. My problem was important to him. He gets to work right away. Since he's paid by the hour I didn't want any chitchat. He's not cheap, but charges less than Geeks On Call. He stuck with the problem until he conquered it. He also downloaded some free software for me. And gave me advise.
Description of Work: My computer had an especially nasty virus and he fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Cameron Jones Computer Services
Thanks! I appreciate your comment about working quickly - I do try my best to understand just what my customer wants to accomplish - whether it be get in, get out, solve the problem asap, or help me understand how to use this program or that, which necessarily means a little more patience. I think most people get frustrated with geeks who are always in a rush to solve the problem and ignore the user who wants to know what's going on, but at times, faster is best :)
Sandra R.
03/2010
5.0
computer repair
+ -1 more
He wasn't so prompt in getting back to me but once he showed up he immediately sized up the problem, had the software to fix it, and cleaned everything up in under 15 minutes. I thought it would be a 2 hour job so I then asked him to set up a new wireless printer. That didn't take very long either so I kept asking him to fix little irritating things on the PCs that I would never have called someone to fix--but he was there and he was fast and as far as I can tell he was really good.
Description of Work: He took malware off my computer, set up a wireless printer, linked both PCs to it, and showed my how to use the new printer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Cameron Jones Computer Services
Yeah, sorry about that delay! I checked my records and it was about 30 hours before I got back to you - you called around noon one day and I got back to you the next evening, I think. Way beyond what I strive for, since I know that these things are critical for most people. In my defense, I had just been out of town and had arrived back to a full voicemailbox, and was still digging out and trying to catch up with that. But it would have been smarter for me to get back to you to at least let you know I was out there and working towards your needs. Thanks for the feedback and I hope to see you again (not too soon though, of course!). Cameron
NANCY F.
02/2010
5.0
computer repair
+ -1 more
Cameron Jones responded to my email and set up a date for service as soon as I was available. He arrived on time, very professional and fixed my problem. In addition to fixing the inital problems I was having, he also installed 1 GB of RAM to improve performance on my computer. I will definately call Cameron if I experience any other problems and would highly recommend his services to anyone seeking help with their computer.
Description of Work: My computer was a mess. Totally unusable at times. Trouble had to do with Norton Security and AOL issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$241.5
Response from Cameron Jones Computer Services
Thanks! Glad to hear it's working as planned, you know where to find me next time you need anything!
Ellen A.
01/2010
5.0
computer repair
+ -1 more
Like another reviewer, our PC (vintage 2002) was SLOW; took forever to boot up; web navigation was molasses-in-January slow; a new printer (HP Photosmart) kept prompting a ?new drive detected? message (this was due to the memory card readers); and, and incomplete security updating. All maddening, but being ?Children of the Depression? we were not going to toss a perfectly good computer to buy another one without proof that this one was irretrievable. We needed someone who could make our computer faster and extend its useful life. We found Cameron on Angie's List and chose him based on reviews, his website, and his proximity. He was very responsive to our initial phone call for help with an inoperable CD drive. He visited promptly and replaced the CD drive and took the time to talk with us about other problems. He quickly diagnosed these - needing more memory, answered questions concerning a new monitor and gave his recommendation for a low cost one we ordered online. We arranged for him to visit after the monitor arrived to install it (has saved an acre in desk space, is brighter and very easy to read), more memory, and address the other processing and error messages mentioned above. After he installed the additional memory, the speed improved markedly (now it?s actually fun to use the computer). As for the printer glitch, he uninstalled the printer, cleverly visited a few bulletin boards and discovered this was a known problem and was able to copy the appropriate code and reinstall the printer software and voila ? perfection. He also downloaded some free programs he thought we could use and updated others (Foxfire, etc.). He worked quickly, efficiently and explained what he was doing very clearly. If need be, and without hesitation, we will use him again and have already recommended him to others who are happy to have found such a capable and responsive computer guy, too. BTW, we are dog lovers and we invited Cameron to bring his little dog with him when he visited to install the monitor, memory, etc. Katy, Cameron?s Lhasa apso, is a confident, well-mannered dog and a pleasure to entertain.
Description of Work: Installed new CD drive and monitor, increased memory, troubleshot printer and security update issues, updated software
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Cameron Jones Computer Services
Thanks so much! I love hearing happy reviews! It's great to take a computer that seems on its last legs and give it a new lease on life. I'm so glad to hear everything's going so well! Oh and I won't tell Katie you said she was a Lhaso ;) She's actually a shih tzu :) Cam
Tom K.
12/2009
5.0
computer repair
+ -1 more
I would recommend Cameron to anyone needing computer repair services. He is very personable and professional and his price is very reasonable.
Description of Work: Our desktop computer malfunctioned and directed my wife to reinstall the application. When she did this she lost all her data, pictures and favorites list. We took the tower to him because he said it would take several hours to run the recovery program and reinstall applications. Cameron was able to recover the lost information and reinstalled the necessary application plus several the made the system operate faster and more efficiently. He brought the computer to the house and did set up. While there he add several applications to my laptop that made it operate faster and more efficiently. He has also provided computer services to my brother and he has been exceedingly pleased with Cameron's work and price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
MARGIT S.
11/2009
5.0
computer repair
+ -1 more
Called today and Cameron Jones came the same day and fixed everything and more.
Description of Work: Couldn't be happier with this competent and reasonable priced service. Will never go to anyone else again. Why bother. This company KNOWS it's business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Cameron Jones Computer Services
It was super convenient that I had a time slot in my day open up right before you called! I was glad to be able to make such a big difference in your setup so quickly! I hope to see you again (but not too soon of course!) :)
KARLYN S.
10/2009
5.0
computer repair
+ -1 more
He is excellent. He is very reasonably priced.
Description of Work: He has worked with my computer on complex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cameron Jones Computer Services
Thanks guys! It's been a pleasure working with you, I hope your overseas adventure goes well!
Barry H.
08/2009
5.0
computer repair
+ -1 more
Very Satisfied. Very personable and willing to accommodate all our needs, suggestions, etc. And when appropriate, made suggestions and/or told us how things could be done better. A few glitches occurred but they were short lived as Cameron analyzed the problems and solved them. He left after 3 1/2 hours of a lot of work.
Description of Work: For each of our two home offices in our house: HARDWARE: removed old PC's; installed new PC's + new monitors + new printers; added RAM to the laptop to speed things up. S/W: used our back up disks to load all of our documents, files, etc onto the new PCs.; loaded on updated version of MS office suite we had purchased.; downloaded new security s/w of our choice and installed. LAN: ensured our already installed wireless LAN was working with our new systems including: one PCs internet connection allowed the other PC and a laptop to access the internet as well; suggested and hooked up access of the laptop to a printer. Together we went over my checklist and everything we asked for and more was done. 2 days later, we had some problems. After exchanging e-mails a few times, Cameron finally called me and together worked through the problems. - no extra cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Cameron Jones Computer Services
This was quite a job! I'm really glad it went as well as it did and it's great to see your feedback :)
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Service Categories
Computer Repair,
Computer Training,
Electronic Gadget Repair
FAQ
Cameron Jones Computer Services is currently rated 5 overall out of 5.
Cameron Jones Computer Services accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Cameron Jones Computer Services offers free project estimates.
No, Cameron Jones Computer Services does not offer eco-friendly accreditations.
No, Cameron Jones Computer Services does not offer a senior discount.
Yes, Cameron Jones Computer Services offers emergency services.
Yes, Cameron Jones Computer Services offers warranties.
Cameron Jones Computer Services offers the following services: Fully Apple and PC expert! I can help integrate all your devices from different manufacturers together, I won't be sending you off to someone else to work on this or that specific device. Installing high speed internet, improving computer performance, setup & troubleshooting of wireless networks & individual tutoring. Cell and tablet phone setup, migration and syncing solutions. Cross platform skills.