JES Foundation Repair

Jack Hill was awesome

Very professional employees. Worked hard and delivered results as promised on time. Robert, Mark, and Sam did a great job!

These five stars are more specifically aimed towards the excellent emergency carpentry work of Robert F. and Mark G. Not only did these two men find problems that were overseen, they went out of their way to resolve them so that the foundation and sub-floor was secure. Courteous, neat and knowledgeable, they thoroughly explained the work needed while they performed a last-minute job. Oh, did I mention that they fought through holiday traffic on the Saturday 3 days before Christmas? Our hope is that they can return before the completion of this job to ensure that everything is done and done correctly. Well done Robert & Mark! Thanks!

Chris Green, Sherwarren Fleming, Chaunye Smith and Bobby Scott were an excellent team. They knew what they were doing and explained every step to us. They worked hard each day, and each person knew their respective role. Chris listened to our specific needs and adapted the work plan to meet our concerns with the water management in our basement. The work was finished on time and the crew cleaned up wonderfully.

Excellent work

Very satisfied with the work done by JES on waterproofing and cleaning out our crawl space. Everything was done when promised and in a timely manner. The crew, Alex Wilson, Will Draper, Mike Condello and Kevin Murry, were customer-focused and left the area better than when they arrived. We are already seeing the benefits from the work they did -- less moisture/humidity in the house and the room that stayed at 63 degrees was up to 68 degrees after the first night.

The entire JES operation is class act. From the quote, to contracting, to the installation - everything was smooth and professional. The installation foreman (Jessie) was great, and his crew Kenian, Alex, and Will were hard workers. They were all friendly, and everything was completed at or above expectations with no issues. I've hired JES twice. You might find cheaper contractors for foundation work, but you won't find better!

Had small cracks in corner of my dining room. JS came out in early 2015. Then in December 2017 crack got bigger, called Jess, they came out, made things worse. Could no longer close exterior door or open windows, those were not problems prior to Jess doing work, and was told by Eric they would no longer be doing warranty work. Also tried to force me to sign another contract. Would not recommend them at all. Check other references. I wish I had. I'm getting no answer from Mr. Waltz which I've left several messages. All I ask for is to fix my house which is what I paid them for.

From the estimate to job completion, we were kept fully informed of what the work would consist of and any risks to what was proposed. the two concrete lifter workers, Kade Monell and Jordan Cook, did an excellent job of making sure that if anything they were doing might not be perfect, they would call me in to be sure I approved of how they intended to proceed. The work exceeded my expectations.

JES does quality work and stands behind their products. I found this company to be forthright, honest, courteous, productive, and extremely competent. At each point of the process, they took the time to explain the procedures thoroughly and apprise me of updates to the their work. After all the work was done, they did an exceptional job of cleaning up the work space. JR Walker, in particular, is a standout employee of JES. He is kind, caring, informed, patient, and skilled. JR stayed on top of the work being done, spent lots of time making sure that I understood exactly what was being done to my basement and why. He did an amazing job of following through at every step to keep me informed and to ensure that everything was being done to perfection. JES and JR are truly represent not only the best in reliability but in integrity. I would without hesitation recommend JES hands-down as THE company to go with for any basement work that needs to be done.

This company saved me thousands of dollars and did a fantastic job re-leveling my pool deck! It took quite some time to get on their schedule, but it was more than worth the wait.

Work will not be done for another 2 Months. Have to hire electrician to put in dedicated circuits for sump pumps and plumber to move the laundry sink.

I encountered some minor issues which were quickly and efficiently taken care of by Karen Shackley, Joe Campbell, Carpenter Team of Elvis and Melvin, Todd Simmons, and the Manager in Manassas Brad Hibbird. Job well done, TEAM JES.

Nathaniel of JES was extremely helpful and courteous. He inspected my sagging floor joists (my house is 100 years old) and told me my beams were fine and that jacking it up would do more harm than good. Very refreshing to find an honest contractor who won't recommend things you don't need!

I haired JES to encapsulate my three separate crawl spaces under my house. It was a tedious job, but the three gentlemen from the Salem, VA office were dependable hard workers, friendly and well-mannered, and most importantly, were knowledgeable and experienced at encapsulating crawl spaces. There were able to communicate effectively and took the time necessary to do a thorough job without cutting corners. I am extremely pleased with their work. I highly recommend the Salem, VA team of William Draper, Keinan Hambrick and Alex Wilson. They are exemplary workers and employees who exceeded my expectations.

Great work and efficient.

Timely, kept me informed. Would call again if additional services are needed!

Warranty work NOT performed after 3 months of waiting. Outside waterproofing and excavation completely failed and they will not come back to fix it. They keep calling for payment for work that either hasn't been done or was done incorrectly. They did manage to put up expensive carbon fiber, which I did pay for and just have to pray was done correctly and works since I don't know very much about that. I have emailed, called and will soon make a personal appearance to try to resolve this huge problem. They promise they stand behind their customer and talk a good game, but when push comes to shove, they are silent. I know my job is small and won't net them a lot of money, but I deserve the service they promised as much as the next person. I was patient for over 2 months, but it's gotten ridiculous with excuses and not contacting me. They let a rented bobcat sit in my driveway for almost 2 weeks. As soon as I complained the excavation needed fixed, they came and got it the same day. If they can waste that kind of rental money, they can write off the rest of my balance! I've paid over $11,500 for a job that is less that sub par. If I could give them a lower rater than what's listed above I would. Save yourself time, money, frustration and your house/yard in a constant state of disrepair and find another company!!!!!! I am gladly sharing my phone number below. MAYBE they will actually call me......update:..After a rough start, the work quality has improved. Dimitrius did a great job correcting a problem caused by a previous employee. Joe Campbell has stuck with me through thick and thin. Today, he and Jeff came to complete the warranty work. I’m very hopeful the next year passes with no problems so I can refinish my basement.

Did a great job the first time!

I was told they would be digging by hand, they said I should not have been told that, they took my fence down, and I lost 2 plants.

I met with Christian Distler-Caravetta and he is simply the best. He provided us sound recommendations on what we needed done and supported us throughout the project. I had gotten 3 quotes for the job of raising our old house and the other 2 guys didn't even go under the house to do measurements. The prices were extreme to say the least. But, JES was the better choice and mostly because of Christian. Once the work crew showed up I saw a very professional team that worked confidently together. We were very impressed and we will use JES again.

They were very friendly and the customer service has been great. They initially quoted higher than another company but were willing to match prices. I chose them because they came with better recommendations from friends and seemed to have better customer service. The work is great. They come back periodically to apply additional lift to the house.