Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 76-1466 of 1466 reviews

John C.
12/2016
5.0
gutter cleaning, roofing
  + 0 more
Job was performed quickly and work appears to be high quality.
Description of Work: Roof inspection, fix nail pops and refasten ridge vent. Also sealed some areas that might start to leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert C.
12/2016
2.0
chimney sweep
  + -1 more
When I talked to them to schedule and they asked for my credit card information in case there was going to be extra charges. They said that they could come in February. I didn't want to give them my credit card information since they was not coming out for a couple months.
Description of Work: They were supposed to come and do an inspection on my roof.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$89

Mai T.
12/2016
1.0
gutter cleaning
  + -1 more
Office call and request $50 extra for screens on gutter (as specified on voucher). Since I did not see the screens from ground view, I request a picture of gutter's screen before I pay. After several refusal from office worker, she finally talked with manager and agreed that I can have my picture with an additional $25 charge for before and after pictures. I reminded her that I only request picture to prove that my gutter has screen in order to pay the additional $50. After I told her that I would not pay the additional $50 without a picture, they decided not to do the work. I wonder why since it only takes a couple of seconds for the technician to snap a picture from his cell phone. I never had any problem with any other contractors regarding pictures. None of them ever ask for additional fee just for pictures.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$149

Ken M.
12/2016
4.0
gutter cleaning, roofing
  + 0 more
It was okay on balance. He said my gutters needed to be cleaned out of course I can't tell how much it needed to be cleaned out cause I'm not up two stories but it cost me $125 for that which I thought was excessive. So I argued a little bit with him but you know he was here and I just decided to go ahead with him.
Description of Work: I use Metro Gutter And Home Services Inc for roofing and gutter cleaning services. Inspect the roof and re-caulk around protrusions on the roof which I assume he again I wasn't up on a ladder but I assume he did fine on those.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$215

Tony E.
11/2016
5.0
gutter cleaning, roofing, roof cleaning
  + 1 more
Services performed as promised. Techs were polite, knowledgeable, and professional.
Description of Work: Roof Inspection and Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Desmond G.
11/2016
5.0
gutter cleaning, roofing
  + 0 more
They are very responsive and the workers were conscientious. They did a good job cleaning up after they were done.
Description of Work: Cleaned gutters and roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Sharon C.
11/2016
5.0
gutter cleaning, roofing
  + 0 more
The men were knowledgeable and professional.
Description of Work: My roof was inspected and minor repair was done. I was pleased to learn I didn't need a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.09

Tony E.
11/2016
5.0
gutter cleaning, roofing
  + 0 more
Work was performed as promised. Techs were thorough, professional, and genuinely nice!
Description of Work: Performed roof maintenance and gutter cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russel P.
11/2016
5.0
gutter cleaning
  + -1 more
great service. VERY thorough. Very polite personnel
Description of Work: gutters cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irshad K.
11/2016
5.0
gutter cleaning, roofing
  + 0 more
Did basic roof patch work and provided Estimate for the remaining work to be done.
Description of Work: roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

fredia H.
11/2016
3.0
gutter cleaning, roofing
  + 0 more
Not good. I got a call from the office to set up inspection and work and was told I would have to pay more than afdvertized because they could see on google maps that my roof was steep??
Description of Work: Roof inspection and minor repairs as advertised.

Rating CategoryRating out of 5
professionalism
3.0


Kathy P.
11/2016
5.0
roofing
  + -1 more
came within 4 days of estimate a week earlier then scheduled have use them in the past and are reliable and professional and timely.
Description of Work: Inspected roof and found several places that needed repair /replace of several roof tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina R.
11/2016
5.0
gutter cleaning, skylights
  + 0 more
It went great. They were able to schedule me the next day and completed the work. They even sent me pictures of the skylight that was cracked and provided an estimate to replace them.
Description of Work: clean gutters, inspected and caulked skylights

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason S.
11/2016
5.0
roofing
  + -1 more
Very satisfied with the work. The company owner came out and inspected the roof. Repaired multiple nail pops and other minor issues. The owner patiently worked with me to locate the small leak which I had found previously in the attic as a very small beam of light coming in between plywood. Very courteous and a pleasure to work with.
Description of Work: I had a small leak in my roof and needed a roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Patricia H.
10/2016
5.0
roofing
  + -1 more
They did a good job. They did an excellent job. They came out and did everything. They didn't try to oversell me. I had them come out a month later. I would definitely use them.
Description of Work: I purchased a big deal for Metro Gutter And Home Services. They did a roof inspection. They repaired and caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earl B.
10/2016
2.0
gutter repair
  + -1 more
I had to call them and they didn't have a record of it. I finally scheduled stuff and the guy showed up. He climbed up on the roof and he said, "You got a problem. I'm leaving now." My question is "Are you at least going to try do some of the things that I paid for?" He said there's nothing he can do. It was leaking. It was obvious that it had a problem. I said, "Well, since I have paid for a service where you seal up holes, can you please seal that?" He actually climbed and his comment was "I will seal the hell out of it." I was supposed to get a call from the supervisor. They were supposed to give us a quote to do some repairs. When I reached out to them and asked them when they would do it, they never responded. I wouldn't do business with them again.
Description of Work: I purchased a big deal for Metro Gutter And Home Services.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Jim C.
10/2016
5.0
gutter repair, roofing, chimney repair
  + 1 more
It was excellent. Professional, pleasant to work with, punctual, and efficient. I would recommend them!
Description of Work: They did a roof inspection, replaced a skylight, tightened the gutters, and recaulked the nailheads in the flashing. They put tar around the vent pipes and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

Crane L.
10/2016
5.0
roofing
  + -1 more
From booking the service, to the performance and payment - it couldn't have been better. Very professional, communicated thoroughly and followed up to ensure all went well. Would definitely recommend them to others and use them again ourselves.
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

stephen H.
10/2016
5.0
gutter cleaning
  + -1 more
They recommended some extra work but they didn't charge me extra.
Description of Work: I purchased a Big Deal from Metro Gutter and Home Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Robert T.
10/2016
4.0
roofing
  + -1 more
It was fine. The quality of work was okay. I wasn't really super impressed. He just went up on the ladder, walked around and came down. He said he calked a few places but he really didn't. He was here for a very short period of time.
Description of Work: Metro Gutter And Home Services did some roof maintenance work for us.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Mike L.
10/2016
5.0
chimney sweep, roof cleaning
  + 0 more
Professional service with no attempt to up sell.
Description of Work: Roof inspection and light caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee B.
10/2016
4.0
gutter repair
  + -1 more
The cost was an average of $500/hour for 2 workers who completed the work in 2 hours. I asked for a breakdown of materials and labor and was unable to get this. "We don't provide material cost as a separate line item" was the response.
Description of Work: Gutter covers installed and an 8 ft gutter added.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$2,000

Mark B.
10/2016
5.0
chimney sweep, roofing
  + 0 more
Very professional and no high pressure tactics.
Description of Work: two small patches and some preventative advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Tom P.
10/2016
2.0
I bought a deal on Angies List. And it was only up to 3,000 square feet. But I have a townhouse surrounded on two sides, so only gutters on front and back and that includes my basement and my house is 3 stories, so I figured, that the square footage of the actual gutters was less than a 3000 square foot property. But they go by Zillow, ZiLLOW! square footage, which is oh so accurate. So I had to call the office because I couldn't set the appointment over email and the woman who said I had to call had left for the day at 330pm. And now I have to cancel and find someone else. Which is all a big waste of my time. And they didn't even ask me what I needed done to see if I could apply the $149 that I paid for the deal. It was not great.
Description of Work: Gutter Maintenance
Rating CategoryRating out of 5
$149

Mary W.
09/2016
5.0
roofing
  + -1 more
Work was scheduled for week of Sept 19th. Was called about 30 minutes prior to arrival. Emmanuel was very thorough and professional. He took before and after pictures of three pipes that needed resealed. Was pleased with work and would call on again.
Description of Work: Inspection of roof vents. Was aware of small leak in very heavy rain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705136861

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM